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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 53

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S
srmrk1980
Oct 2, 2020
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Dear sir,

Please note that Kotak bank credit card ending with xxxx0553 is not my credit as bank issued this card wothout any application and my permission

I received message that you not used this card your card is blocked

Please note that previously I have never used this card in any purpose but bank has gerenated bill and charging for bill

My request is you to look in to matter and help me short out

Regard
Surya Prakash
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    C S Enterprises
    Oct 1, 2020
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    Resolved

    Address: CENTURY COLONY 1/12 P B MARG WORLI MUMBAI

    Dear Sir,
    20 August 20 someone call me for kotak credit card CPP plan i completely denied but again they fee deducted form my Kotak Credit Card xxxx3395 i again called to Credit card customer care about Fraud they said its or department on Cpp customer care i called & person said it will refund in august but again sep month its not refund credit card generated invoice for the same i called again on Cpp customer care today first two customer care executive denied that its not or charges but on last call customer care guy said ok will refund u 50 % Amount
    Its completely Fraud first they deduct amount without information than they do all this
    Aug 13, 2021
    Complaint marked as Resolved 
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 03, 2020
    Kotak Mahindra Bank Customer Care's response
    Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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      rupesh pardeshi
      Sep 28, 2020
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      Address: B702,Kalpak Homes Wagholi, Pune - 14

      Dear sir madam,
      I paid my minimum due amount but still it is not update every monthI m paying same amount some hidden charges every month, I m paying like late fee payment, Interest charges, Overlimit fee. Please do some necessary i m getting frusted just becoz of your charges and bill.otherwise i will not pay this amount.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Bhandarijain
        Sep 27, 2020
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        Address: 1049 INDRA NAGAR ITTEGAGUD, MYSOTE

        My name is praveen kumar i am using kotak credit card and used rs 70000.. But some financial condition i can't pay card payment for 2 months on sep 04 2020 i get a call from kotak bank that my total due amount is rs 95000. And there told we can sattle it for 80000 as 6 months emi.. I paid 25000 on that day.. They told now 55000 will pay as 6 month emi with zero interest.. But there charing interest and telling that i want to pay full amount... Kindly sattle my issue... Thankyou
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        OUTSTANDING PAYMENT REMINDER!!!
        Dear PRAVEEN KUMAR,
        As your credit card[protected] is overdue and there is an immediate Total outstanding amount due to be paid of Rs. 95383.51 . Due to non-payment your name is moving to higher delinquency, Interest will be levied on the outstanding. Kindly pay your bill on immediate basis and confirm back to us. Bank will inform and update in CIBIL as per the instructions of RBI.
        If you not able to clear your outstanding kindly request you to make the minimum amount due of Rs. 13563.79 as per the previous statement. Kindly contact for closure of the credit card without affecting your CIBIL score and will provide CLOSURE AMOUNT by reversing all interest charges with 0% interest rate.
        Kindly call or reply immediately to raise a request for reversal for charges and to hold legal process.
        Regards,
        KOTAK MAHINDRA BANK
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          Priyanka Kc
          from Delhi, Delhi
          Sep 26, 2020
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          Address: Delhi

          Kotak mahindra bank calling us and abused us for no reason they asked us to pay full monatarium amount
          We pay last month twise and 24 september i paid minimum amount now on 26th septmebet they called for payment again please look into this metter they are tourchering us
          Dil maya
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            sanjay yajnas
            Sep 23, 2020
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            Address: Chennai

            1000 has been taken for tbms that in 811 account
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              MG7
              Sep 22, 2020
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              Date - 23-aug-2020 time between 15:20:53 to 17:17:14, dear kotak mahindra team, i am mahesh guntuka. I had paid the money to one of my friend through upi transaction for the amount rs. 3, 200+3, 200=6, 400/- with help of kotak mobile banking app. Payment amount was debited from my account and i have receive the confirmation message and emails (Attached) from the bank but my friend (End user) haven't received any amount or confirmation from the bank. I request you to refund my amount - rs. 6, 400/-. You can reach me on [+91-[protected]].

              Transaction number-15:20:53
              Upi/p2a/[protected]/[protected]@kotak

              Transaction number:-17:17:14
              Upi/p2a/[protected]/[protected]@kotak
              +1 photos
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 23, 2020
              Kotak Mahindra Bank Customer Care's response
              Hi! Sorry for trouble. We wish to inform you that if the transaction is failed, the amount gets credited to the account within Transaction+1 working days. Further, if the same is not reflecting after Transaction+1 working days you may write back to us. ^Team Kotak
              Sep 23, 2020
              Updated by MG7
              These transactions happened at 23rd of Aug-2020 not today it's been a month didn't get proper response form the Kotak

              Please read the message carefully before providing response to it.
              Sep 23, 2020
              Updated by MG7
              If, your not respond properly will raise these an other flat forms as well.
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                A
                Akshay Jondhale
                Sep 19, 2020
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                Dear sir / madam,

                Credit card limit : 20000
                Credit cards dues / overdues : 27000

                Before lockdown I paid my credit card bills or minimum amount. I left job in company in November 2019. And doing other work in same location Pune. And paid my minimum amount out of bills. In lockdown there is no work for me hence I am came home. And I unable to pay my dues, and even long time after also I cannot pay dues, reason is clear that I not earn event 1 rs also in last 7 months, yes this my problem. I try to pay your bill every time. Some days before madam called to my mother and asking address to my home for some parcel . I can also able to provide to you by email, whatsapp or call. But fine. Today you call my mother, and telling like this, and she is going in very depressed condition like, she is
                Already having BP and sugar both .
                Please do not this. i am taken credit card with your company and unable pay to bill timely this is my mistakes nothing involved in this. You only approach not threaten rather than me. You only can call every day to me not others. Others only you can approaches. If you want I given to you my close friend number also. Please do not call with my mother she is having sugar, and BP condition. I am taken credit card from your bank and I am responsible for payment . And I unable pay money this is wrong me not others . Please do not call mother again and again. If you call my mother I will suiside. I am not treating you, this is just condition am telling you, I am also depressing last 2 year abot my career . And I want you do not torture from others from today, except me.
                Thank you
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  S
                  Syed Jameel Ahamed
                  Sep 19, 2020
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                  Address: Abdul kalam nagar, Thiruverkadu co operative Nagar, Near the pupil saveetha ego school

                  Executive mr. Perumal and collection manager mr. Janarthanan, collected total amount of 69, 900inr after taking reversal. On august month they said 3000 to pay for closing the card, that too we paid. But still they have not closed, now on september one more guy named mr. Murgadoss asking us to pay additional 6000 now and he is torturing us for additional amount whatever commitment given by earlier executives he is not honouring, he is misbehaving with us.

                  Another card ending with 3038 balance informed by mr. Perumal and collection manager mr. Janarthanan is 9000 for closing the card and now againmr. Murgadoss asking us to pay additional 11000, please help to resolve the issue
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    A
                    ash_mahek2003
                    Sep 17, 2020
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                    they are calling me and threatening me time and again

                    I have taken one car loan form kotak bank, loan no 8916367 in name of poonam bhardwaj, due to non payment of emi kotak toy my car hr26bx9420
                    Without my permission and without singing any document.
                    When i ask them that i will pay remaining balance emi then they said you have to pay all emi +all interest i. E 2 lac nearby but actual emi was only for 1 lac.

                    They said we are taking you car and all over. They toy my...
                    +4 photos
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                    J
                    Jagjeet Kauar
                    Sep 16, 2020
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                    I jagjeet kaur here by declare that i have repaid the car loan in full amount, my cf[protected] against the agreement, i was paying my all installments well on time whereas my account which was on auto debit got closed 7-8 months before the last emi due to which i got charged rs 6500. This is not my fault i always requested the agent to collect the payment on time whereas he delays in pickups. We spoke to kotak agent and requested for the waiver of charges and issue noc to our request she (Swati) told us to pay rs 2000 and the remaining they will waive out and issue noc. I have paid rs 2000 and continuously following for the noc to be sent. As i dont have a job due to a pandemic situation and because of financial crises i want to sell my car and the deal is already in process and noc is awaited. I request here once again to please share the noc on urgent basis. Hope this will be get notice this time and i will get solution of my problem

                    Mob-[protected]
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      G
                      Godula prameela
                      Sep 15, 2020
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                      Payment not received from bank

                      Hi,

                      7 Sep 2020 i have done transaction 2 times with the amount of 703 but for that first transaction amount not credited into beneficiary bank .but I have not received my amount also back ....
                      +1 photos
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                      S
                      Sandesa3
                      Sep 11, 2020
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                      Hi

                      I have taken personal loan from kotak bank in 2018 and i have never missed a single payment. During this pandemic, i have requested for moratorium as approved and advised by rbi. However i the requested was rejected and advised to pay the due emi's which was done and today 11th sep 2020 i received an email asking to repay the entire loan outstanding with interest and other charges within 7 days. I am being mentally harassed by kotak bank. Not sure how they can they directly demand or ask the customer to pay the complete amount within 7 days.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        D
                        duggu_musica
                        from Pune, Maharashtra
                        Sep 11, 2020
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                        Address: Flat no 102, Kartik Heights, Behind Reliance Fresh, Phale Nagar, Next to Nisarg Apartment, Ambegaon Budruk, Pune - 411046

                        I have submitted my below application to surrender my policy along with documents but I have not recieved any update from company. It's been a month.

                        Hello,

                        I have life insurance cover. I want to surrender this plan since I have foreclosed the loan in Suryoday Bank, So I want to request the company to assist me in surrendering this plan.
                        Name- Shraddha Madhukar Pawar
                        Product Name- Kotak Complete Cover Grouplan (Product UIN- 107N018V04
                        Certificate No- CC000072_[protected]_[protected]

                        Please let me know the process to surrender this plan and the documents.

                        Thanks & Regards
                        Shraddha
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          pinkush goel
                          from Delhi, Delhi
                          Sep 10, 2020
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                          Address: Vikaspuri DElhi

                          Receive fraud calls of non paying credit card bills from mr lalit (Kotak mahindra bank (-+91-[protected])
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Rupesh7267
                            from Pune, Maharashtra
                            Sep 9, 2020
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                            Outstanding amount

                            Address: Pune

                            Hello sir/madam
                            I am paying amount every month but still my outstanding same. I m getting frusted due to this. Sometime i cant understand what should i do. Because your extra charges i tried to call your customer care but not connected. Now this my last mail or humble request to you please do something on this. I m paying every month this amount but amount is same. Give me solution on this otherwise i don't know what i ll do. Because...
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                            Rutvik Sanjay Garve
                            Sep 7, 2020
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                            Address: Shivajinagar Bus Stand Road, C-52/9

                            My mobile is services kotak app is error code 954 problem is solution
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              bkm011
                              from Gurgaon, Haryana
                              Sep 7, 2020
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                              charges during moratorium - covid-19 situation

                              Dear sir/madam,
                              I would like to bring your kind attention regarding the rude behavior and wrong bouncing charges without my fault by kotak mahindra bank where my personal loan no. Spln[protected] is running since nov 2016 and i have paid all my emis on time till mar 2020 and once rbi has announced for moratorium facility for mar-may and then it was extended to jun-aug... So i have applied for the same for the month of apr and may...
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                              subasprusty111
                              Sep 5, 2020
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                              Address: ABHIRAM NAGAR, SUNDRAPADA, BHUBANESWAR, PIN-751002

                              My Accouant no-[protected]
                              mob no-[protected]
                              crn no-41915
                              Dear sir,
                              my accoaunt is block 2 month.
                              plz my accouant unblock

                              regads
                              subas chandra prusty
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                dattaray
                                Sep 4, 2020
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                                Respected sir
                                i have apply for registration moratorium installment in the month of june, july and august 2020 but bank had debited installment in my saving or loan account in lockdown period. its wrong with me. And also they increase installment surplus chargees with me. my loan case number CE 590312. please check my loan account details in your system. and take action regarding my issue
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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