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Kotak Mahindra Bank Complaints & Reviews

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Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 51

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H
Hemantaroy
from Powai, Maharashtra
Dec 4, 2020
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Address: EP-63 , laketown Kolkata-48

Dear Sir
This is for your kind information that your ATM at Kolkata are not working with Kodak Card where as Non Kodak card it is dispensing money.
I have sufficient evidence with me. for this complain, due to the above reason I have no further option to withdraw fund from other ATMs.
Every months 1st 3-4 days Your ATM not working with Kodak card.
I am just gently requesting you do not deduct any amount from my account as I have done 5 transactions from other bank as Kodak ATM are unable to dispense. it is your responsibility to provide good services but failed.
If you deduct any fund from my a/c for 5 transactions from Non Kodak ATM I have no further option to take legal action
This is foryour kind information.
Rgds
Hemanta Roy
A/C no[protected]
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    jain_alok1983
    Dec 3, 2020
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    Hi,

    My name is Alok, i was using Kotak credit card from last few years but due to some unavoidable financial conditions i was not able to pay the dues.

    I already asked them to sattle the same but they are continuously making calls to any random person from my call details i.e totally unethical & illegal.

    Request you to pl support & take an immediate action.

    Calling number - [protected] / [protected] / [protected] /

    Regards
    Alok jain
    [protected]
    Aug 9, 2021
    Complaint marked as Resolved 
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Hi Alok! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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      2
      23pradeep
      from Vadodara, Gujarat
      Dec 3, 2020
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      Address: Kotak Mahendra Bank, Vadodara

      Dear sir/ maam I am giving Gold loan from Kotak Mahendra Bank having loan account number is GLN1821110
      And saving account number is [protected], you did not deduct ECS directly every month from my Kotak bank account why? that'y my cibil score down so please solve my this problem and increase my cibil score as soon as possible. Otherwise I am close both account.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Akash Yadav Yadav
        Dec 2, 2020
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        Dear kotak mahindra bank,

        I have been using this account from last 3 years and my kotak account is 0 balance basic saving deposit account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only once in this month and i had withdrawal rs.500 on 15th october but after that transaction i have charged 5 times till toady, your bank is keep charging rs.23.60 and rs 29 from my account which is not good that means you have charged total rs.198 for No reason,
        I have Been charged 148 rupees some days ago also,
        Before that, rupees 1200 was charged from My account for ECS bounce charges, And i even dont know the whole Rs 1200 is the ECS bounce charge.
        When i Call the Customer Care, They dont even connect, says supports are busy be on call, i stay on call for 15 minutes but no responses are given. I dont have that much time to call kotak Mahindra bank All day.
        And when we tap support on Keya in the banking app, they redirect to Kotak bank's website.
        I just want to know and i need an explanation that why i am keep charging with that nonsense fees. This is total pathetic and that means if i keep my money in the account it will become nill soon from the way you are charging.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          A
          anil.5219
          Nov 30, 2020
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          Address: Gurugram

          Dear Team,

          My kotak mahindra banking app is not working since 5, 6 months saying error code 954 and visit to nearest Branch.

          I visited kotak Mahindra bank Branch they said they are unaware about this pls call customer care.
          I called customer care nd registered my complaint 1.5/2 month ago but still issue not resolved.

          after all i searched on google about this problem and came here, please look into it.

          CRN#[protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            L
            Lingeswaran L
            Nov 25, 2020
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            Address: flr block q, Ground & First – 100 Plot No. 3698 3rd Avenue Anna Nagar, _ Block Q, Anna Nagar Chennai, Tamil Nadu 600040, 100, 3rd Ave, Block Q, Anna Nagar, Chennai, Tamil Nadu 600102

            Kotak mahindra bank staffs are very careless about their customers money.And kotak is steeling the money in the name of bank.
            They charged rs.1000 from my zero balance account.And they are not refunding it.
            I don't know how they put maintenance charge from a zero-balance account.
            Careless staffs & Cheating bank.
            Kotak mahindra Bank - Anna Nagar Branch
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              S
              Sak_13
              Nov 25, 2020
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              Fake Calls for Loan Recovery

              Address: Bhayander, Mumbai

              Dear Sir/MAdam,

              I am getting calls from Kotak recovery agent from the number [protected] & [protected]. he is so rude on call. He is asking to pay loan amount which was in CITI FINANCE now its Kotak Bank. He provided me the Loan account no : 15439202. send me fake mail attachment of Loan statement we call kotak bank customer care and they were not able to find this loan number. He said "citi finance has been closed and not Kotak...
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              Pribarkha
              Nov 23, 2020
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              I ordered one jacket from MYNTRa but later on I cancelled the order. MYNTRa gave me a message of refund initiation on 1 November but it is 23rd November today and I haven't received the refund amount. They gave me a bank reference number and asked me to contact bank for the same. I have contacted bank n number of times and every time I got the same reply that bank has not received any refund and that I should ask MYNTRa for the refund. I have been doing this since 1 November. Clearly MYNTRa has cheated on me. Please sir help me in getting my hard earned money back
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                S
                subhaosubho
                Nov 23, 2020
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                Address: 27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E) Mumbai Mumbai City District Maharashtra India - 400051

                Kotak Mahindra Bank has rejected my request to Unsubscribe my phone number. They are constantly sending me promotional sms on a daily basis. I have approached their customer care email and phone number...but They denied to Unsubscribe my phone number. I am being harrassed as I am am old person with ailments...and they are completely ruining my life and bombing my phone number with lots of SPAM SMS to open a bank account. I do not want to Open a bank account.
                Kindly report this issue and do the needful to stop customer harrasment.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 24, 2020
                Kotak Mahindra Bank Customer Care's response
                Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                Nov 25, 2020
                Updated by subhaosubho
                How can I complain on

                Social.[protected]@kotak.com ??
                Dec 07, 2020
                Updated by subhaosubho
                Kotak Mahindra Bank is constantly sending SPAM SMS on my phone number. In the reply section the email id they mentioned is protected. So how can I contact them? This is completely customer harrasment. Kindly unsubscribe my phone number.
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                  Maheshraj1990
                  Nov 21, 2020
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                  Hi all,

                  From my savings account inr 9000/- has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

                  I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    S
                    sathish vadivelu
                    Nov 20, 2020
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                    Address: Kotak personal loan department - Avinashi Road , Coimbatore

                    When taking personal loan sales team told me that not pre-closing charges after 12 months and after 15 months i request for pre close, they are telling me to pay 5% for 6, 00, 000. which is 30K. The sale team are collapsed and they have moved out the company who have the commitment.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      Ambati srikanth
                      Nov 18, 2020
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                      Address: 24-26-18 ,Foundry street,durgapuram,vijayawada, pincode 520003.

                      I applied for checkbook and atm in nearest bank. I didn't receive debit card in my welcome kit which delivered by bluedart just now.i only have checkbook in the welcome kit.and the customers care services of kotak is not good
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Nov 18, 2020
                      Updated by Ambati srikanth
                      I didn't receive debit card in welcome kit I only received check book
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                        kailash862
                        Nov 18, 2020
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                        Address: Hno 154 vpo Holambi Kalan

                        My name is Kailash saxena, few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Nov 18, 2020
                        Updated by kailash862
                        My name is Kailash saxena, few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error
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                          Pradeep Yadav Yadav
                          Nov 16, 2020
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                          Address: Majra Makara ,TEHSIL NIWARI, DISTRICT TIKAMGARH(M.P.)-472338, Majra makar ,post ladwari district Tikamgarh

                          मेरे Mahindra Kotak Bank se pase cut huy h jo vapis nhi huy h jo kisi membership from cup declaration of good health ke name se policy ki gai h jisse ₹1187 cut kiye gaye h कई बार बैंक में jakar request ki par koi सुनबाई नहीं हुई h Kotak branch se se ek number de diya jata h[protected] or bol diya jata h ki is par call kar le par us number par aaj tak call hi nhi laga h mujhe apna paisa vapas chahiye

                          Police number-GO000022
                          Prouduct uin number-107N098V02
                          Customer id-KL06258986
                          Date - 5 AUGUST 2020
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            Abhisuman Das
                            Nov 15, 2020
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                            177 rs deducted from my account

                            For my account no: [protected], I can see the balance as 199 rs, but the amount which can have transaction is 22rs. Virtually system has deducted 177rs without informing....
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                            Burn Knuckles Gaming
                            Nov 11, 2020
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                            My name is Manoj Pandey and I had ordered PS2 controller converter to usb of RS.551 in Amazon I returned this order due to personal reason. And on 2/nov/2020
                            Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but Kotak Bank doesn't have such policy. So
                            please kindly respond to this complaint it's very urgent and i want money in my differnt account because previous one is not working. My card number is ([protected]) Account Number ([protected]) and UPI id [protected]@kotak
                            Thanks you sir
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              8
                              89k styles
                              from Powai, Maharashtra
                              Nov 8, 2020
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                              Hi I was given credit card emi option when I requested to cancel my credit card for which I was given 6 emi out of which I paid 3 emi and due to covid I could not pay the rest but there after I have been getting charged 10 % minimum due everyone month when the credit card is closed..

                              Can you please help me with that..
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                D
                                dora business
                                Nov 7, 2020
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                                Resolved

                                Misbehaviour by bank staff

                                Sir,
                                I am having a Saving account no. [protected] and a Securiy account having a shares value of about Rs 40 lakh with your bank recently my wife also opened a account in u r bank vide a/c no.[protected] . These details are being given for confirmation of my status and and to make sure that a suitable action will be taken by yourself .
                                Being a senior citizen of plus 70 today I visited your bank at about 2.15 pm to deposit amount...
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                                Jay74368
                                from Patan, Maharashtra
                                Nov 7, 2020
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                                My name is Jay Parekh and my credit card no ends with 4096 and I have a saving account with your Vasai East branch, till date I have maintained a very good relationship with your bank but now I think I should break all the relationship and close all the accounts with kotak mahindra bank

                                I had a pre approved loan on credit card which your bank rejected saying that because I made multiple enquiries for loan they rejected my application, just tell me one thing that what will a person in need do ???he will try to check all his options but your bank policies are so pathetic that they rejected my pre approved loan and other bank like HDFC and ICICI take just 3 seconds to disburse the amount in our account and your bank needs 5 days to think whether they will process the loan or not, it's just waste of customers efforts

                                Please focus on customers satisfaction and try to understand that everyone is not as rich as you, a middle class men will try all the options to secure his family and you guys reject their loan stating stupid statements
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Shubh1k
                                  Nov 7, 2020
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                                  Address: [email protected]

                                  On the date 06th Nov 20, I tried to add amount of 19400 to my kotak 811 account from HDFC debit card, But money get debited from HDFC debit card on a successful verification of OTP for the transaction and the money is still not credited in my 811 account.
                                  Reference number of the transaction[protected]
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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