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Kotak Mahindra Bank Complaints & Reviews

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Updated: Jun 22, 2026
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Kotak Mahindra Bank reviews & complaints page 51

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G
Jun 26, 2021
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Kotak bank is not providing bank statement of my closed account. The account was in Ing vysa bank. The same was closed before merger in kotak mahindra bank.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 03, 2021
Updated by [email protected]
Still bank is doing nothing. small issue, but no response from kotak bank
Jul 09, 2021
Updated by [email protected]
Resolved
Sir, till now nothing has been done by bank

Please take action on priority
Resolved and thanks
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    Praveen Nehru
    Jun 26, 2021
    Resolved
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    Bank acc no: [protected]
    Name: P.Nehru
    My father got expired three year ago but still the amount from his account bank account not settled. I
    Had approached them serval time but giving some lame excuses every time. Amount value around 1, 50, 000. Pls guide me
    Aug 5, 2021
    Complaint marked as Resolved 
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Hi Praveen! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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      Saptak Basak
      Jun 23, 2021
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      I have not opened any account but everyday i ues to receive sms from kotak Mahindra Bank to open account though im not interested in opening any account. So, please take it into your notice and stop sending sms.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        prathibha1206
        Jun 23, 2021
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        Address: 39, 6th cross srinivasnagar sunkadakatte banglore 560091

        Hi Team,

        My KOTAK account got closed without notifying and i had money in the account
        i would want to get the amount back
        not able to pull up the account details
        Phone number :[protected]
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          PrabhaKing
          Jun 23, 2021
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          I am getting wrong message from kotak Mahindra bank to pay credit card amount but name is someone other and i don't have any credit card from any bank. Please take this action, worst behavior to this bank.
          i received 10 more calls and 1 message. i already told, i dont have any accounts in kotak mahindra bank.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            singhasingh
            from Gurugram, Haryana
            Jun 22, 2021
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            Address: BKC, C 27, G Block,Bandra Kurla Complex,Bandra (E), Mumbai - 400051
            Website: www.kotak.com

            Dear Sir/Madam
            I have take a car loan AL [protected] or (icx2718) from kotak bank in July 2011, as per my record i have not only paid full amount also paid excess rs.6210.00 after that kotak bank have issue noc to me. it's shocking that after the issue noc how you can active my loan account and not removing cessory from cibil portal..? i have already write email lot of time as well as write email to cibil as enclosed as per cibil record my auto loan also active and showing on cibil report, so you are requesting please remove cessory and update loan in cibil portalso, and requesting please look in to the matter and save me from unnatural showing bad impact on my cibil, and as per showing on cibil RS.-9601 and please help me for refund my excess amount by dd or cheque as per bank record address
            Aug 11, 2021
            Complaint marked as Resolved 
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 23, 2021
            Kotak Mahindra Bank Customer Care's response
            Hi! We’re extremely sorry for the trouble that you have been through. Kindly share your registered Mobile number along with your concerns at Social.[protected]@kotak.com & our team will connect with you on this. Thanks! ^Team Kotak
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              Prasanta1601
              from Mumbai, Maharashtra
              Jun 21, 2021
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              Address: Qtr no 156/P, Meghadripeta, Visakhapatnam, 530008

              I was guided by a lady executive from Andheri branch (Mob-
              [protected]) for kotak credit card against a sum of 15000 rupees FD and
              booked it. Which results a lock on period of six months of my money and card not
              received yet. Moreover, i had changed my address on 06 Mar 21 and applied for
              the card on 12 Mar 21, so card should deliver to my new address rather than old
              address i.e THANE, Mumbai. Due to banks mistake and the bad suggestion of that
              lady executive, i am locked in FD for six months. Both of them are harassed me
              financially and mentally. As a result I hadn't got the card. The card returned to the
              bank by blue dart shipment no- [protected]. So, immediately despatch it to my
              new address. Otherwise break my FD Rs. 15000 and credit with a compensation of
              Rs.5000, totalling Rs. 20000 to my account immediately. The bank and that lady
              called me several times for the card and convinced me to do this. Bank have telling
              lie and there is no action taken by bank yet. Still now I have not got my card as my address is
              updated in my savings account.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                M
                Monali Bose
                Jun 21, 2021
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                I monali Bose want to inform that During covid pandemic I had financial issues and notified the same to the representatives of the bank several times.. But once the amou bounces they charges huge bouncing charges and directly claim the amount without any breakup or notification...the representatives uses abusive language and used social media accounts to harrass me and my aquitances without knowing the actual situation. After confronting several times they keep on calling from different numbers. Very very unethical. When I told my parents are hospitalized kindly call later again after 5min another representative calls and talks harshly for the payment.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  Dinesh Viswanathan
                  Jun 20, 2021
                  Resolved
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                  Resolved

                  Address: 22 saminathapuram periyar colony

                  Dear Sir,

                  I have received a credit card last month and i have setup the credential's for that, , Today i have used it for Online Purchase .. But i Got a message from bank that the card is deactivated, .
                  I Need yo know the details for it and I have to activate it.

                  Do the needfull ASAP
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                    gurmeet laur
                    Jun 18, 2021
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                    Crn no 49949002

                    On issuing credit card, I was informed that there is no annual charge on the card but i received information in May statement of my bank acount that Rs 1205 auto debited from my account, thogh in April I have talked to customer care personal about the credit card charges, they informed that we are reversing late fees charges but the annual charges have to be paid and on cancellation of card that will be reimbursed. I believed them that the late fees charges are waived but to utter surprise my next month account statement show auto-debit of rs 1205 without authorization, further I requested customer care to pl close the credit card and the statement of credit card is showing reversal of annual charges of rs 416 which till date is not reflected in my saving account statement.

                    All misleading information provided by customer care they did not inform that amount of rs 1205 has been auto-debited from my saving account instead told me that late charges being reversed in the month of April and I get assured. surprisingly this month seeing the saving bank account statement after recovering from covid I find out how the customer care misinformed me and even annual fees charges are not reversed to date despite being shown in the credit card statement. on-again contacting customer care no satisfactory response given.

                    Requested to reverse payment of 1205 rs auto-debited from account and closure of credit card,
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      singhsuraj887
                      Jun 17, 2021
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                      Kotak Mahindra bank is approving loans to a fraudster name - Sulfath Usman under my pan card, I have also raised a complaint in PAn card e filing Ticket ID 43515 under cyber crime, hence please look into this issue and help me to get it resolved
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        draafllb
                        Jun 15, 2021
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                        Kotak Credit Card has shared their customers number with third part collection organization.
                        They start calling 10 days before the due date on the pretext of reminder call for making the Kotak card payment.
                        Even though you tell that you will make the payment before due date they keep on calling. sometimes 3-4 times a day.
                        They call from landline numbers as well as mobile numbers and they are 10s/100s of different number.
                        They also send you whats app messages.
                        I was in hospital and I requested them that payment will be made before due date and dont harass me as I am currently not well, still they kept on calling every single day.
                        The do not have internal communication network to absorb the instructions given in the previous calls.
                        Banks should not be allowed to call for promotions from mobile numbers.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          T H E Sekar
                          Jun 14, 2021
                          Resolved
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                          Resolved

                          Address: 12/371 Bartidasan Salai

                          Ihave paid last 4 month back fully amount. Plz close my credit card immidiatly2
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Hey! Allow us an opportunity to fix this. Please shoot us an email at Social.[protected]@kotak.com so we can help make this right. ^Team Kotak
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                            Rajashekar Panem
                            Jun 12, 2021
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                            Resolved

                            Address: Hyderabad

                            Hi Kotak Bank,

                            In my account showing as TBMS charges and amount was debited so I want to know the reason so many times amount was deducted from my account so pls resolve the issue immediately or else I will give the complaint in Consumer Court.here I’m attaching the screenshot of my account.
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 20, 2021
                            Kotak Mahindra Bank Customer Care's response
                            Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                              vijay1716
                              Jun 11, 2021
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                              Address: Kirti Nagar Branch & Vasant vihar Branch

                              Dear Sir /Madam,
                              my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is sick Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
                              My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
                              This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
                              Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
                              How does kotak Mahindra Bank hire a recovery agent

                              Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

                              Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar [protected]

                              Regards
                              Vijay Kumar
                              Mobile number
                              [protected]
                              Card no. [protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Loveneet12
                                Jun 11, 2021
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                                I am getting wrong message from kotak Mahindra bank to pay loan amont but name is someone other and i don't take any loan from bank.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Nandish gowda s
                                  Jun 10, 2021
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                                  I have withdraw money only once on this month but daily 23.60 Amount deducting
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    shailesh kumar newar
                                    Jun 10, 2021
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                                    Address: 14/2,, OLD CHINA BAZAR STREET,KOLKATA

                                    This is to bring your kind attention that after going through the Bank statement it has come to our knowledge that as agreed/promised the interest amount is not credited to our Account. Please note that at the time of opening the subject Current account, your representative Mr. RAJ KUMAR SINGH had assured us that whatsoever amount you park in your account above 5 Lacs you will get interest but to our dismay the same is yet to be credited.

                                    Please let us know the reason behind of non credit of interest amount.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      Saachi2918
                                      Jun 10, 2021
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                                      Resolved

                                      My 811 account was closed by bank. After contacting customer care they told they will be sending DD of sum rupees that was present in my account at time of closure. Again after followup they told they don't have proper address so it was not delivered. So I provided the full address. And later I found that customer care is not satisfying my need on call. After that I dropped mail for followup. Still not getting my reply nor my money.
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 20, 2021
                                      Kotak Mahindra Bank Customer Care's response
                                      Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                                      I am not able to mail you at your mentioned email ID "Social.[protected]@kotak.com".

                                      Can you please give me correct ID or some different ID to mail you my details.
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                                        Pranay Mall
                                        Jun 9, 2021
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                                        Address: Mumbai

                                        My Kotak credit is blocked permanently from over an year, I have already made all the dues as per the bank still they are charging me for a blocked card. Is this not a fraud? Over 5000 rs is due as per the bank of a blocked card. When I ask them to mail the complete statement, the bank says talk to customer care. When I call the customer care, they ask for mpin which is not even recognised by me. I have paid over 2 lac rs to Kotak credit card not swiping more than 1 lac as well. How can a bank charge on a permanently blocked credit card. Shame on such a bank
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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