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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank Phone Numbers

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1800 02 6022
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406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 51

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A
Aditya4484
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding account opening in kotak Mahindra

I opened an account in your kotak bank after kyc done I link was sent to me to deposit 1000
but the money hasn't been credited in my account yet

Invoice Url -: https://invoice.citruspay.com/invoice/enrwiayjnl/Eaa9F899C...
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Address:Mumbai

I have a credit card and I had a balance of 25k to pay. I requested the bank to give me an option to pay in parts due to Covid situation. Bank sent me a letter saying that I could pay 4250 in 6 instalments and this would clear balance with no dues. However, now they tell me that I hv to pay interest on the amounts. I paid up 35 k already and they still tell me I have to pay more.
The call centre staff are apathetic. The collection...
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I added fund of 4000₹ using my sbi debit card on 26 oct 2020, and transaction was successful but the amount is not credited into my kotak mahindra bank account ac no.[protected] yet....
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J
Jyoti198688
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Charging interest unnecessarily

Address:Kotak Mahindra Bank Ltd, 27 BKC, C-27 G Block, Bandra Kurla Complex, Bandra (E), Mumbai-400051.

I used the credit card with the hope that I can pay the amount on EMI basis as mentioned but when I asked for it, they denied, resulting regularly, I paid interest of approx 2000 per month but during covid 19 my card due was approx 28000/- I opted for moratorium, after that I wanted to pay the amount but as my card was expired I was unable to get the details, I called so many times but no one was answering, my card limit was 30000 but they...
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A
ashokjust4u
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amazon refund not initiated by Kotak Mahindra Bank

Address:Miyapur Hyderabad

My name is Ashok N and I had ordered a product of Rs. 1995 in amazon on 30/08/2020 & I cancelled this order due to personal reason. And on 03/10/2020 amazon initiated the amount to my account but I still didn't get the money. Amazon sent refund reference number - [protected]. And I have sent a couple of emails and raised requests at Kotak Mahindra Bank but not responding and Amazon saying that we are clear from our side just go and discuss...
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J
Jay74368
from Patan, Maharashtra
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Loan against credit card not disbursed

The issue that I have experienced was: I had loan against credit card option for which I applied on 17th Oct but still the amount has not been disbursed in kotak savings account, when I called the kotak customer care they are telling me that when I had applied for loan against card I had put some wrong code and hence the amount was not disbursed but let me tell you something that when I applied online the only option I had was to put the...
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I pay Rs.1387/- to s chand and company through net banking on 22/10/2020 ref number- kgp[protected] description details- ccahj2swb585. But the amount not received by s . Chand. My account number is [protected] konnagar branch. Please take necessary action. Please refund the money immediately to me....
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P
Pavana Shree Gowda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card transaction deducted twice

I, Pavanashree holding the account number [protected]. My query is regarding my credit card statement. On 17.10.2020 I made a transaction of Rs.4270. On 21.10.2020 (today) when I checked my bill and credit card statement this amount is deducted twice from the card while I made the transaction only once. I want Rs. 4270 refund in my account. Please find the attachment showing amount deducted twice....
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K
Kalyan Sundar Bera
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CPP is initiated without my confirmation

Kotak Mahindra Bank charged INR 2199.00 RS from my salary account without my confirmation.
I received a call regarding CPP plan details from Kotak Mahindra Bank's customer care. they explained to me what the plan is and all those types of details. After that, they transferred the call to another customer care employee for other details. In this whole scenario, I haven't asked them to initiate the CPP membership.
While they...
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M
mhdsfkhan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two Wheeler Loan Regular EMI

Address:Kotak Prime, Kalina Santacruz, Mumbai

From
shanaz mohammed asif khan
a1/504, hatkesh heights, near masjid
mira bhayander road,
mira road east - 401107
Mobile no: [protected]

Kotak Prime Kalina branch, Santacruz
Loan Account No: TWF-433346.
Party Id: 49613442.

This is to inform you that i have a problem with the kotak prime Kalina Santacruz, every month our Previous Emi was Rs. 3182 Deducting from...
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This is am matter of Abuse/harassment and Misbehave by collection department of Kotak Mahindra Bank Credit Card.

The incident is of date date 15-Oct-2020, I got a call from the agent of Kotak Mahindra Bank Credit Card Collection Department to clear my dues immediately,

I had a kotak credit card, which is now blocked due to non payment of bills. Currently I don't have money for the payment of dues and from last...
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Unauthorized transaction on my card
Below attaching the message i got
Transaction of Rs 4200 has been made on Kotak credit card xx×××× on 13-Oct at GOOGLE *Kay Richey. Available credit limit is xxxxxxxx....
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Address:Kotak Mahindra Bank,Anand Vihar.

I received the Delight platinum credit card from kotak mahindra in January 2020. The credit limit is 15, 000rs. It has been 9 months and I've provided them all the details including my payslip and statement, and their statement is that the situation should normalise. What kind o[censored]nprofessional behaviour is this. Why will i keep a credit card with such a low limit. It is going to hurt my score inevitably. Repeated mails and calls to customer...
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gem_sachin
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by credit card collection team team

Address:Flat No.-1004, Tower-T1, Gulmohar Garden, Raj Nagar Extension, Meerut Road

Dear ma'am/ sir,
Greetings!

This is to bring to your kind notice that i am a credit card holder of kotak mahindra bank card no - [protected]). I lost my job before the lockdown and m currently jobless. I have already conveyed the same to the collection team, but they are after my life. I have assured them for making the payment once i get the job and salary. But they are adamant and not listening to me. Meena...
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As per the ATM transaction limit per month 5 transaction is free. And this is the month beginning I have not tried to check balance or withdrawal the amount in this or last month. But I think bank is also charging for zero ATM transaction....
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B
Bhargava Nalajala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lien amount blocked for ipo not released

Address:Hyderabad

I have applied for two ipo chemcon and cams recently and inhave not been allocated any shared and it's already listed in the market. My amount that is blocked for ipo has not been released yet...
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My name is Maher Syed and I am unable to pay any amount of credit card as lost job during COVID-19 pandemic and at home sine March 21st 2020.

Request to consider One Time Settlement of the pending cash. I don't have a job since last 6 months thus making payment is not possible at all as of now. Looking forward to your favorable response.

I have also send a mail but did not get a any response from Anita.[protected]@kotak.com,...
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C
CS Ashna Jain
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Fraud repayment of loan

The person representing kotak mahindra bank has been making repeated calls about some loan of 30000 rs of 2016 year which i have never taken . The person is using very abusive language. I request u to look into the matter as they are defaming banks name...
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Dear sir,

Please note that Kotak bank credit card ending with xxxx0553 is not my credit as bank issued this card wothout any application and my permission

I received message that you not used this card your card is blocked

Please note that previously I have never used this card in any purpose but bank has gerenated bill and charging for bill

My request is you to look in to matter...
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C
C S Enterprises
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Credit Card CPP membership fee deduction without approval

Address:CENTURY COLONY 1/12 P B MARG WORLI MUMBAI

Dear Sir,
20 August 20 someone call me for kotak credit card CPP plan i completely denied but again they fee deducted form my Kotak Credit Card xxxx3395 i again called to Credit card customer care about Fraud they said its or department on Cpp customer care i called & person said it will refund in august but again sep month its not refund credit card generated invoice for the same i called again on Cpp customer care today first two...
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