Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear Sir,
I have permanently shifted from Visakhapatnam and settled down in Secunderabad and hence requested LIC to transfer my policies to Secunderabad. I have approached the Visakhapatnam branch and Secunderabad Branch (bo 69s and bo 64y) and written mails as adviced by them including to the CRM (attached mail refers), since Apr 2010. However, no action has been taken in this regard and neither have my mails been replied to even from the CRM.

Would request LIC to immediately take action in this regard. One of my policie is maturing this year.

Regards,
Vinod Nathan, [protected]

I had applied for loan from lic. I paied them initial fee. After 2 weeks of paper work they had rejected my loan. They gave me some reason when i said them give me same in written they refused it. Is there any rule according to which they have to give me in written why they did so because had charge me processing fee.
From where i can get full rules & regulation regarding loan of any banks. because no bank put it on their website & when you go for loan they tell you only half thing . Once loan is passed they come up with all their new rule which only benifit them & which were not told you before. This is a case with all the banks. Plz suggest.

Dear sir
My father late.L.Pollaiya employee of ledo colliery coal india ltd. margherita in the dist. of tinsukia,assam has expired on 7th nov 2008 due to fatal mine accident.
But sorry to say that we have not received accident benefit till today.the following are the policies numbers
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]
6.[protected]
7.[protected]
8.[protected]
9.[protected]
10.[protected]

Your faithfully
L.Shankar rao
s/o late L.Pollaiya
Thanking you

Ref: Annuity A/c No.011M[protected] (LIC of India, New Delhi)
I was retired on 31.08.2005 under C.R.S. from the service of the company. I had received 1/3 amount against deposited in my superannuation fund as on 31.08.09, Further I am getting monthly pension of Rs.836/- only against balance amount deposited in my superannuation fund A/c of Rs.174446/- since Sept'2005, which is equivalent to 5.75% per year interest. I can't understand this lower rate of interest as compared to Bank FDR interest rate is 9.50% per year and Provident Fund interest rate is also 9.50% per year.

Further, I would like to withdraw the balance amount deposited in my superannuation fund account of Rs.174446/- instead of monthly pension, please let me know the procedure to withdraw the balance amount deposited in my superannuation fund with LIC of India.
Please reply and help me at the earliest.
Thanking You
M C Verma

Dear Sir,
Surrender in Respect of Policy No.[protected]
Surrender Value Rs. 180545/-
On my spouse request letter dated 30.03.2011, I recevied letter from 909 branch Ref. 909/PS dated 21.04.2011 with Form No 5074 to be duly filled in and signed.
I submitted the form duly filled in and requested for Surrender value on 29.04.11. The policy bond in original is already with br909 office with my earlier letter.There was no response from br909 after that. On my personal telphonic enquiry I was advised to submit proof of rquirement for urgent need. So on 08.06.11, I submitted all details of need. On further follow up, 909 br told me that my letter is under process of submission to Divisional Office.
So far there is no reply in writing on this policy from branch/ RO or any other office. On 24.06.11 again I contacted Br909 and understand from them that there is no response from Divisional Office/Regional Office.
Annual premiums were well within the time and are no arrears. In fact I used to get premium notices atleast one month in advance. When the money is due for payment there is no help from LIC of India.
Now I need money very urgently for medical needs and to repay the loans taken for my daughter’s marriage. I am also a BP patient and on continous medication.
Though there was no written response from LIC of India, Please note that this policy is overdue for payment but there is no action for the past 3 months with regard to my claim even for Surrender value.

Ramadorai
Nominee of the policy

I have LIC's health insurance policy. After a surgery has contacted TPA and applied for claim. Twice they asked for various documents like hospital reports, medical bills, doctor's letter, applications etc. All this went for 2 months and suddenly i got reply of claim rejection, with reason that the health problem was pre existing.

Now, i am trying to contact LIC, but no response

3 months back i have applied loan from LICHFL and submit all required documents.
after one month they people told that my File No : 14614943 in the name of Manish kumar Srivastava is back from back office because CIBIL report is not OK. i told them there are some wrong entries in CIBIL but they don't understand, after that I submitted NO DUES letter which is issued from bank in against of that CIBIL report. but till now my loan has not been sanctioned and builder is demanding for installment, i don't no what to do , please help me in this matter..

Regards,
sachin srivastava
+91-[protected]

LIC Housing Finance have deducted TDS from Interest paid against Fixed Deposits FDR No. 2109 ( Folio No. 003512) and FDR No.2685 ( Folio No. 003512) for Finacial Year[protected] to the amount of RS. 2562+ Rs. 1742= Rs. 4304 and have sent me TDS Certificate to the effect. However when I look at the FORM 26 As of Income Tax Department the same does not show in the statement against my PAN No. ADFPS3119N.
Request confirmation from LIC Housing Finance that they have filed necessary papers with Income Tax Department.

Bhaskar pratap Singh
[protected]@gmail.com

This is the email sent to LIC of India branch 916 in Fort, Mumbai regarding their fraud agent Mr/Smt. RG Kotak who has fraudulently opened LIC policies in our names and embezzled lakhs of rupees such that many of our policies have lapsed. This man went on to open over 70 polices between four policy holders and he has not even cared to provide us with premium paid receipts -- even his bosses at branch 916 are in shock as to how this man could pull off such a major fraud with one family -- imagine what he would have done with many such unsuspecting victims who fall prey to his web of lies and deciet.

Here's my email to LIC:

Dear Sir/Madam,

This is regarding our meeting today at your branch No.916 in Mumbai.
As discussed with you, we are extremely stressed and aggrieved due to
the lapses caused by your agent Mr. Kotak (he goes with the name Smt.
RG Kotak in your records). Not only has his behavior and service been
below par, his constant dodging of our querries has led us to believe
that there is a major scam brewing here.

To begin with, there are policies for which he has not given us the
original document and my father Mr Suresh Kotecha does not even
remember enrolling for these policies. We have sufficient reasons to
believe that Mr. Kotak has enrolled for these policies in our name
without our knowledge and may have even forged our signatures to
achieve his devious goals.

Besides this, while our bank accounts show an outgoing of almost 4 lac
50 thousand as premiums in various polices for the year[protected], our
online records on your website www.licindia.com show much less amount
actually received by the LIC toward our premiums. We need to know
where Mr. Kotak has been putting all our money that was paid to him in
cheques in favour of LIC of India.

Furthermore, due to the above scam/fraud and Mr Kotak's uncooperative
attitude, my family, especially my father Mr Suresh Kotecha has been
under severe stress and suffering from mental and physical agony. I
hereby caution him through you that should my father suffer any more
stress and deterioration in health, Mr Kotak will be held solely
responsible and accountable. He has already caused severe financial
damage to us and breached our trust and now by not cooperating with
us, he is causing even more stress.

Attached herewith is an excel sheet containing the data of LIC
policies held by all four o[censored]s (me, my brother Sameer, mother
Jayshree and father Suresh Kotecha) and the ones that are missing,
which are obviously the policies that Mr. Kotak has opened without our
knowledge.

Request you to go through the data attached herewith and let us know
where our premium payments have been credited, the surrender & paid up
value of these policies.

sir,
I have applied for home loan on11/ 05 2011at Bhagalpur my Application no. is [protected]. I am working at Department of Agriculture, Govt. of Arunachal Pradesh Naharlagun Papum Pare District. Arunachal Pradesh.as Lab Asst (sr) Since january 1997 at state Bio- Control Laboratory . till date my loan was not sanctioned. when i contect with the branch manager Mr. Kunnal at Bhagalpur Bihar He Say that your loan application was not done Because of your Designation. Is it the the Cretaria of not sanctioning lone because of his designation. I have submitted all the relevent document with the application paper with my salary certificate, employer Certificate form 16etc.

Respected Sir,
With reference to the above subject, I am extremely sorry to point out that the Income Tax which was deducted at source (my LICI Commission), was not deposited to my PAN No AFVPM7907G by NSDL for financial year 2009-10. As a result, I did not received the refund amount which was due to me June 2011.My income is not Taxable as yet.
Please investigate the matter and do the needful so I shall not suffer any financial loss.
Thanking you in anticipation.
Yours faithfully
Amit Kumar Mukherjee
Agent LICI code 0007941B
Salt Lake Branch
Phone [protected]

Hi Team,

I am having LIC Housing Finance Loan Account Number: 26509880 and for the month of June and July 2011 ,LIC housing Finance Regional Office ,Lucknow put the Home Loan EMI cheque twice for the same month...which was absolutly wrong as we all understand that for the same month we can pay emi once only.

Also LIC housing Finance put the cheque bounce charges on me for both of the month,the same was done by HDFC bank on my saving bank account.

I have to pay cheque bounce charges to HDFC bank and LIC Housing Finance ,which is of 827.25 rs & 350 rs respectivly for the month of June 2011 & again I have to pay the same for the month of July 2011, because of LIC housing finance fault.

Please provide me the justice on this as I already gone to LIC Housing Office Lucknow two times but the charges putted on me for cheque bounce by HDFC bank should be paid by LIC as its not my fault at all...but nothing happend yet.

I am honest consumer and never ever any of my home loan emi bounced yet.

Please check the details of cheques paid and bounce below.
You can connect me on [protected]@gmail.com or call me on +91 [protected] for any clarification.

LIC Housing Finance Loan Account Number: 26509880

[protected][protected][protected][protected][protected]
July 2011 Transactions HDFC Bank [protected]
[protected][protected][protected][protected][protected]

cheque number[protected] july[protected] rs paid

cheque number[protected] july[protected] put again to bank ---bounced???

[protected][protected][protected][protected][protected]
June 2011 Transactions HDFC Bank [protected]
[protected][protected][protected][protected][protected]

cheque number[protected] june[protected] rs paid

cheque number[protected] june[protected] put again to bank---bounced???

CHQ RETURN CHGS INCL ST & CESS 270611 [protected] 07 Jul 2011 827.25

Thanks & Regards
Ratnesh Pandey
+91 [protected]

Hi there,

Please help me in knowing the address of account(LIC’s corporation bank account) in which the money from my INgvsya bank account’s cheque no 028582 is paid. I have been ditched my some of the LIC’s agent .He took the cheque from me but till now I have not been issued any policy. The money has been shifted from my account to LIC’s account on 8 june. I am attaching the details .please help.

TAJINDER KAUR
Office[protected] | Extn 4279
[protected]

espected sir as my father in law died last one year but we did not get any claim amount from lic his policy no was[protected]

What is the procedure to check online the status of my market plus policy. how I have to proceed to get that online.

Dear Sir,
You are to inform you that under policy no.[protected] which was due for maturity since on 28.05.2011 at city branch no. 3 but after the maturity the branch or the divisional office has failed to arrange my maturity cheque in due time.

The branch or the divisional office is yet unable to adjust repayment of loan amount in their record and due to their lack of knowledge I have been suffering and loosing my monetary loss.

Please arrange my maturity cheque with penalty interest.

Thanking you,
Yours faithfully,
Joy Maulik
C/o Mohan Banerjee
Dist: 24 Parganas(North)
Pin: 743201

RESPECTED SIR,

I WANT INFORM YOU MY AGENT NAME PRATUL KUMAR GUPTA LIC ID 0168211D WEGMEN HOUSE 21 SHAKAR PUR HIS COWORKAR DAV KUMAR I GIVEN ALL SIGNED DCOMENT FOR DUPLOCATE COPY BECOUSE I LOSS I MONTH OF FEB2011 I GIVE ALL PAPER IN MONTH OF MARCH 2011 AND ALSO STUM AND EXP BUT TILL DAVE HE IS NOT RECIVING MY CALL PLEASE HELP ME MY POLICY NO IS ANNANYA GAUR[protected] AND GAURAV GAUR[protected]

KINDLY HELP ME SIR

REGARDS

GAURAV GAUR
[protected]

[protected]

This is the case of physical, mental and financial harassment due to negligence and deficient services from the LICHFL.

I am Rakesh Singh Negi, and have taken the housing loan from the LICHFL institution.
I am paying Rs.17377 EMI through ECS every 5th of the month, and has completed almost 2 years without any issue.
During April, May & June-11 my ECS was not debited.
Some where in 1st week of June, I received a call from LICHFL- Jeevan Kiran office, "due to insufficient fund my ECS is bounced back" i could not believe because we are always keeping sufficient fund on stipulated dates for the ECS.
In response to this, I called to Area Manager (Mr. Alok Goyal), he gave a number and asked to talk with this lady officer, i called her and she simply replied that because of insufficient fund my ECS bounced and pay the amount by cheque.
In response to this, i have called the LICHFL agent who was involved in my loaning process.
I went to his office and given him two cheques 797891 & 797892 dated 04/06/2011 for April & May EMI amount.
After 10-15 days of handing over these cheques, the money in my bank account was still lying because cheques were not presented (Again I have not been informed anything).
Once again being “poor helpless customer” I called to LICHFL office and personally visited (2nd July) to the office. I was asked to meet a lady officer, in discussion I was told due to insufficient fund my ECS was bounced and now I have to pay the penalty. I have shown them my account statement where the sufficient fund Rs.21000/- was there.
Since my ECS date is 5th of every month so I keep sufficient fund till 10 to 15th of every month.
The lady officer told me that during April month we have shifted the ECS dates from 5th to 21st and given the mobile messaging intimation.
But I did not received any message from LICHFL, I have requested for the acknowledgment of message sent to me, but the reply was very negative, that is not expected from the organization. Would I have been informed through “proper communication” there would not have been any issue of ECS bouncing, which is creating financial mismanagement for both customer & organization?
If we go to the meaning of communication, it means when it is received and perceived by the receiver then it called communication. If organization like LICHFL feels that just by sending a message their duty is over than they are not doing the justice with the customers & with receivable of the organization. And if the organization feels that just sending a message is the communication then It is suggested better to use media for the communication, by which the duty intimation job is completed whether it has reached to the customer or not the organization is not responsible.
Here my point is the, LICHFL being one of leading housing finance organization is dealing with the customers with such a negligence and deficient services. This has resulted an individual’s physical, mental & financial harassment; moreover it is misuse of national economy in terms of resources, time, value etc.
Here my complain is that because of the LICHFL negligence and deficient services why I should suffer, is it not their duty to inform or communicate the customers properly well in advance about any changes with the EMI related issue.
Well, if I am not able to repay the EMI as per the stipulated time period then I am fully responsible and will pay the penalty as per the rules.
Although, LICHFL should pay off the customer towards compelling the physical, mental & financial harassment.

i had applied for credit card vide application no.W[protected] on 4.10.10. alongwith the required documents.

Still now not known the status or reply from their office. My Pan No. AGNPS1797F.

SO MANY TIMES CONTACT MADURAI AND THEIR DELHI OFFICES NOT YET RECEIVED THE CARDS.

PLEASE TAKE UP THE ISSUE N ENABLE TO GET THE LIC CREDIT CARDS.

REGARDS.

TO
THE BRANCH MANAGER
L I C OF INDIA
PAYYANUR

SIR,
SUB : AGENCY REINSTATEMENT
REF : CODE NO - 02046778

MY AGENCY YEARDS ENDS IN THE MONTH OF 31ST MAY. I HAVE SUBMITTED 12 PROPOSAL ON DIFFERENT LIVES AND 2,95,000 PREMIUM IN THE LAST AGENCY YEAR. BUT THE PROPOSAL DEPOSIT UNDER ONE PROPOSAL PAID THROUGH CHEQUE PAYMENT WAS DISHONOURED AND SUBSEQUNTLY BY THE PROPOSAL WAS CANCELLED .

THE PROPSOSER AND MYSELF WAS CONFIDENT ABOUT THE PROPER COMPLETION OF PROPOSAL. HENCE
UNDER THE NEW MBG CONDITION MY AGENCY WAS TERMINATED

THE NONFULFILLMENT OF MBG CONDITON WAS NOT WILLFUL.
HENCE I REQUEST YOU TO CONSIDER REINSTATEMENT OF MY AGENCY.
THE L I C OF INDIA AT PAYYANUR BRANCH OFFICE NOT INFORM ME THAT THE CHEQUE PAYMENT WAS DISHONOURED. PLEASE TAKE ACTION AGAINST THE STAFF OF L I C OF PAYYANUR. BECAUSE SO MANY PERSONS ARE MISTAKED. ONE IS CASH COUNTER AND THE OTHER ONE IS BANK (I O B) PAYYANUR.

PLEASE TAKE NECESSARY ACTION. THEY SAID THAT THE AGENT HAS MISTAKEN.