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Magic Holidays Complaints & Reviews

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Last updated Sep 30, 2023
Complaints 190
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81
Unresolved
109
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Magic Holidays reviews & complaints page 7

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S
Sultan Mirza009
from Khargupur, Uttar Pradesh
Aug 18, 2016
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Holiday plan

Address: Mumbai City, Maharashtra, 21100
Website: Mumbai

In the month of sep2013, mr. Atiq – branch head – lucknow, approached me for the membership plan of magic holidays, since i am never interested any time share concept i did not show any interest in that, but he kept perusing me & came to my office many times alongwith one more executive mr. Faiz, they kept bugging & i kept denying because i was rather looking for a one time good deal for some good hotel, then mr. Atiq offered me a 7d/8n...
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rahul137
from Mumbai, Maharashtra
Jul 20, 2016
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Unprofessional and rude staff behavior

Address: Thane, Maharashtra, 400606

Was invited for a presentation along with wife were all smiles till presentation. was not impressed. so politely refused suddenly change in behaviour started behaving rudely very unprofessional. untrained staf[censored]nable to cope up with pressure. frustrating behaviour also didnot give the free gift assured thane office majiwada branch also when registered my number on their tollfree no to lodge a complaint was assured a call back but no call...
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saini bharti
from Jaipur, Rajasthan
Jul 5, 2016
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Unauthorized charging of credit card and debit card

Address: 110091
Website: www.magicholidayclub.com

Hi,

My name is Bharti Saini.I am an CitiBank credit card customer. On 2nd of July 2016, I got a call from a certain person saying he was from CitiBank premises and telling me I had been awarded a VIP customer status for being a faithful customer. I was explained number of schemes and packages as rewards and he guided me through a series of IVR steps for the same all this happening under the pretext that he was from CitiBank...
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onlyo84
from Bengaluru, Karnataka
Jun 28, 2016
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Refund of membership which is not activated

Address: Chandigarh, Chandigarh, 140301

Team Magic holidays is the cheater company, i enrolled for the holiday membership but during the confirmation call i denied for activation of membership. I sent the mail to company for my refund which i paid at chandigarh branch during the enrolement.

I called several times on their mumbai head office, discussed with Jewelen, Kavita, hemant but they all are not supportive to settle my case....
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kuldeep734
from New Delhi, Delhi
Jun 24, 2016
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About membership and offers

Address: 131402
Website: magic holidays

It is highly ashamed on Magic Holidays Panoramic Group company who are giving exciting offers to people to get their membership. I am one o[censored]s cheated by this company. Actually their sales people giving highly exciting offers to customers to get their membership. it happened with me when this company's sales people promoting our company in Rohtak city. They gave me an offer of 2 air tickets return, rs 5000 of food vouchers and 5 nights/...
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Drsumitsri
from Palwal, Haryana
Jun 4, 2016
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Refund of deducted emi

Address: Lucknow, Uttar Pradesh, 226016
Website: www.magicholidays.info

I have been cheated by magic holidays lucknow branch by their false commitment and unreliable sales person i will rather say them as their agent who are best in their talks but never get back to you once you are in any trouble. The customer care, guys be serious on this as the services are better with better after sale services. The call center executives are not bothered what you are saying they just know their standard lines as if some...
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Sid2003
from Mumbai, Maharashtra
May 3, 2016
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They refused to book my tour package & not refunding the money

Address: Lucknow, Uttar Pradesh

My boy study in a reputed school in Lucknow in the campus a fraud company named panoramic group magic holidays came and organized a competition and collected the information about parents, name, salary, profession, car model, phone no., address etc. from the children after few months a phone call came to me and I was told that your ward has been selected in the competition and company wants to give a gift as prize so come and collect the...
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Sumanto Belal
from Mumbai, Maharashtra
Apr 5, 2016
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Booking problem for my trip

Address: New Delhi, Delhi, 110028
Website: www.magicholidayclub.com

I was taken a holiday trip package from magic holiday club and i have pay them around 8000 RS in this they have sent me box with a one watch 2 thousand rs coupon & 2 voucher to me for to go in Trip, but wile filling a voucher i have done some mistake and they reject my voucher when i come to know about this i call them but now they are telling that they cant help me and i cant go for Trip
then i call to a voucher company name a...
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Nitin.ect
from Mumbai, Maharashtra
Feb 28, 2016
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Reservation for mahabaleshwar

Address: Mumbai City, Maharashtra, 410209

Please return my money back for 25000 which I paid for nothing...I have really cheated as they told me that they will provide free trip and karnala trip including 3 4 days trip which I have never taken but they dont refund my money back and also didn't went for any trip and more ever they started deducting emi for 4000 rs which was causing 400 rs deduction from my account but I didn't pay any emi or ecs to magic holidays so I want my money...
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LOKESH86
from Ahmedabad, Gujarat
Feb 23, 2016
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Non refund and cancellation of amount within 10-15 days

Address: 380005
Website: www.magicholidays.info

I was called to the magic holidays office at gulmohar park, ahmedabad on[protected] for 45 mins presentation. They explained various schemes and said price is only for today. At last said there is scheme for less amount only for today(Which was totally false) -scheme of rs40000/-(Magic recharge). They said you can pay by installment hence i paid rs15000 by cc and then 2nd day executive came home to take advance cheque for rest amount. But...
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Rakeshjisha
from Mumbai, Maharashtra
Feb 12, 2016
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Refund my hard earned money

Address: Mumbai City, Maharashtra, 410218
Website: Magicholidays

I am also a victim of Magic holiday. I have to cancel my membership and already I have paid 55099/- rs and want my hard earned money back. Even I have not used their voucher and not even any single days. Now I have contact to them they are refusing for refund hence their executive has not said any cancellation policy now they are telling it is in the form only but my concern is this the executive has a responsibility to guide a customer regarding...
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ssnjy25
from Bhopal, Madhya Pradesh
Jan 11, 2016
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Promotional offers coupan

Address: 400016
Website: www.magicholidays.com

Magic Holidays has arranged a Promotional Meeting at Valsad, Gujarat On 01/11/2015.They Have called us for Promotional Demo & for 2 days 3 Night Gift Voucher as an Attendee.We were being told that Our Coupon will be mailed so far we have not received the same.So far I have made many Phone calls But they not replying properly. I have sent official Mail last week but no Reply....
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aniket gang
from Mumbai, Maharashtra
Dec 22, 2015
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About refund my amount

Address: Thane, Maharashtra, 400604
Website: www.panoramicworld.biz

Member Name: Mr. Avinash D Gangurde. Membership ID: MH/MUM/5579 We book our package at magic holidays thane on june 2015 and at the same day we cancel our plan and inform them about it through e-mail to magic holidays thane office on 1st july 2015 as well as submit written letter on 27-july 2015, about cancel our membership immediately and stop all bank process. coordinator of thane branch (ms priti) promise us she will do it immediately.but...
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Address: Mumbai City, Maharashtra, 400016
Website: www.magicholidays.info

I am an international customer and paid almost 70% of EMI. Very bad customer care and hotel reservation service. I requested for a holiday via their email. Even repeated Email, they never replied. Finally few weeks later, I call them (very bad service via phone also..no clear answer. call transfer and waiting to get a persons took hours and loose lot of money as international calll charge). Finally I managed to get a reservation lady and...
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jainneha
Dec 17, 2015
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Not refund my money

Address: Thane, Maharashtra, 400601
Website: www.magicholidays.info/our-product-services/overview

I join one holiday package from magic holiday (Mumbai) on 20th Oct 2015 and pay one installment (12000) but on 21 Oct 2015 i cancelled this and request to refund my money but they are not refunding my money. customer care executive always said that it is in process but 3 month has gone. Please help to get my money back...
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Sudhir Beldar
from Pune, Maharashtra
Dec 2, 2015
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Even after cancellation of membership, company is deducting my ecs

Address: 400606
Website: www.magicholidays.info

I have registered for Magic holidays membership. After few days i have cancelled my membership. I received email from Magic holidays member that your membership has been cancelled and henceforth ECS will not be deducted. But even after one month of cancellation they start deducting my ECS. I have registered complaint to there customer care executive but no reply from there side. This is very unethical. Fraud they are...
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deepaksahu84
from Indore, Madhya Pradesh
Nov 12, 2015
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Unauthorized transaction my credit card

Address: New Delhi, Delhi, 110015
Website: magicholidayclub.com

Dear sir / madam We received a call from Magic Holiday Club delhi who spoke in hindi and introduced himself as an executive from HDFC credit card and said your credit card payments are good. And This package are actives your hdfc credit card . we are offering a discount card for this credit card and different different good offer and asked the card number and verification code form ivr. And deduction the credit card amount Rs. 7992 to...
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Address: New Delhi, Delhi, 110019
Website: www.magicholidays.info

I have taken holiday package from Magic Holidays(MR/DEL/009) in teh name of my wife MRS.SONAM. While I was planning trip bageshwar in the Dec End 25 Dec, they asked for extra charges as mentioned in the Signed document. As the signed document only mention EXTRA CHARGES it does not clear/verify exact amount. Now they are asking for the huge amount of 2000 per person in the name of GALA DINNER. It costs us around 8000 for 2 days which is...
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Varundeep Singh
from Chima, Punjab
Oct 13, 2015
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Not providing the facility agreed at the time of giving membership

Address: Mumbai City, Maharashtra
Website: www.magicholidays.info

On 30th April 2015 Miss Monika Negi of Magic Holidays (Panoramic Group) visited our house and requested us for taking membership of Magic Holidays with a promise that they will provide us 5 days and 6 nights stay at their properties as Business Promotion and thereafter we will be given 7 days stay at their properties in a year. We took the Membership under membership No. MH/CDG/0526 and paid 10% of initial membership fees and remaining was...
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Suman S Jain
from New Delhi, Delhi
Sep 28, 2015
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Non Compliance to their commitments

Address: Mumbai City, Maharashtra
Website: magicholidays.com

Hi' I have taken their mebership in August 2014 and gone for a small holiday in October 2014 on their free holiday Voucher.I have Found that their so called Resorts have no such facilities as mentioned by their sales executives at the time of getting memership. more over They charged extra charges for the Extra bed, I have taken for my Kids.which was wrong as per their commitment as they have provided accommodation for two Adults and two...
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