Magic Holidays Complaints & Reviews

I have enrolled as membership ship with magic holidays in dec'2013 and paid rs, 15000 as down payment, ref mh/chn/0186.

They have given wrong commitment to give more benefits and convinced me to get enrolled membership but nothing has been given. Many time tried to contact their customer care the number was changed, which they have not informed to me as a member, some how i found new customer care number and tried to contact many time no proper response from the magic holiday. Finally i could contact customer care after so much struggle. They have refused to provide me the benefit and further they are asking me to pay more, which i do not want to do so, since i have lost confident on them,. Hence request you help me to get my money back with interest from dec 2013, i have disturbed mentally, same needs to be compensated. Further i am not interested to continue with membership with magic holidays,

Looking forward your favorable response please

Hi,

My membership# mh/del/0980, and trying to make reservation for last six months, however nobody is picking-up the phone and no response received when i sent an emails to magic team.

I want to cancel my membership and get refund.

Could anybody suggest the formal process of cancellation. Thanks in advance.

Thanks & regards,
Vipin kumar bharadwaj
Email: [protected]@yahoo.com

Hi,
Terms & condition told by sales team and activation team are different. My membership is not yet activated then why cancellation charges. I need my full amount which i paid rs. 12, 688. After so many efforts i got connected with customer care number and they are saying we will deduct rs. 5000 amount and refund to you. Why when the terms any condition didn't match why should i pay.

I got a call from magic holiday rcity ghatkopar mumbai office to attend their 30mins presentation and after the presentation i was sold a voucher of rs 2000 (To block the 25 yr package) and try one of their property for 2 days and post that if i like the stay, i will go for full package. I tried to book the package through the sales person (Niraj kashyap) for 1 year by calling/mailing him 10-15 times but it went in vain. Now, from last 6 months i am trying to get my money back. Every time, i get a same reply that it is under process and it will be done in a week time but that has not happened till now.

I spoke to durgesh singh (Circle head), deepak, param, vishal all from rcity office but they are all bunch of liars/cheaters. There is no value to their words.

I consider myself lucky that i didn't went for full package else i would have lost atleast 2-3 lakhs

Dear sir i invited to hotel bahia fort on saturday evening through telephonically from magic holidays and mrs mobika negi attended us and promise to give a holifay coupon on goa for 2 nights 3 days with or without membership acceptance bit till date we have not received coupons by told us that after prescription we will mail u at ur id bur no response till fate from them. Kindly do it needful.

Hi,
I am having mebership mh/mum/5193 since jan 2014. Sales person suggested me twice to upgrade from off season to mid season and then mid season to peak season. I did same as the sales person sounded honest. He did say that i can sell this membership any time in future and i will be in profit as the membership cost increases every year.
I have paid more than four lakh rupees for this peak season membership. Every year we have to pay amc for this account which is increasing every year. It was like 5500/- then 7000/- then 8500/- something for last 3 years.
These people are not able to provide hotels as per our requirements and also the hotel they provide are available at so cheap cost in market. I did not use a single holiday since got membership. Asking for refund without interest but these dumb staff is telling me that there was free look period of 10 days only to cancel the membership. I am asking for proof of this in writing as my documents do not say anything like that.
I am going to use social media to blacklist them if they dont refund my full amount.
I will suggest not to buy any plan from them. Keep your money in fd and on interest you can enjoy your holidays and principal will always be in account. I have dropped so many mails for proof of 10 days free look period but they are not responding. There sales person is also not replying as he said i can sell membership.
Thanks
Shailesh
[protected]

Dear sir,
This is to put in your kind concern that we had purchased a scheme from panoramic group named as : flexi magic - reg-white-studio-may-2017, on 25th june 2016 in the name of jayoti bansal, with scheme price rs 2, 15, 000/-. We paid rs.47300/- as down payment 32000/- rs cash and 15300 by credit card vide receipt no.130603 against that we had received a member id:- fm/cdg/0176. Magic holidays executives, ms monika has given us false promises regarding giving their tie up properties at various good places. But when we have called her to plan for our first holiday trip to chail, she was not able to give us the property to the place which she promised to give at the time of registration. Then we have made a plan to go to another place at amritsar. Then we have called her again to book the property for us in amritsar. Again she said that she was unable to book the property that was discussed at the time of registration.
Then we called ms. Monika many a times to discuss about the process for the cancellation of registration but we have not received any justified reply in this regard
We do not want to continue with the plan and would like the entire amount to be refunded back as we have not availed any services from the panoramic holidays.
We have lost all faith in panoramic holidays due to false promises but would like to request not to cheat people like this. Its hard earned money by everyone.

I still have faith in the higher management.

Regards,
Jayoti bansal
[protected]
Bathinda

I was presented a 2n/3d voucher during a promotional event by the magic holidays representative mr achal dubey ([protected]). When i tried to redeem that voucher through toll free no. And through mails i was informed that the voucher issued to me was an invalid voucher as this is a hand written voucher. Also i was told by mr achal dubey that the holiday voucher is free of cost. On persistent persual i was presented a new voucher. This voucher had only three locations to visit at far off places and that too at a cost of 1500/- per night. Also the company's hand written voucher shows chail in himachal as one of its destination. When i inquired on helpline to book this location, they said there is no property of magic holidays in chail. Also i was about to book for membership for this company by paying huge amount. But then suddenly i thought to redeem the voucher presented to me before going for the membership. It seems this is a fraud company just conducting events to extract money from consumers. I have with me all the mails written to the company and also both the vouchers presented to me.
Can anyone help.

Hi,

I am also a victim of this Magic Holiday (fraud) company.

I have attended their Dadar (west) sales office on 02/07/2017 where they explained me the membership and I made a mistake that I had paid Rs 19350/- as down payment to subscribe the membership. However after 3 days after some calculations I realized that the membership package is not worthy for me and called sales staff first and told that I do not want to continue asked for the refunds but they said no refund will be given if I cancel the membership.

I have search on the internet about the Terms and Condition where I got to know that if any member wanted to cancel the membership then he can send an email to customer care within 10 days of enrollment. But when I sent an email on 05/07/2017 (within 3 days) I got response that I will not get any refund.

I am looking to register my case in Consumer court.

Nilesh Abhange
[protected]

Hi my name is nishit k shah i have taken membership of magic holidays in rc mall in 2014 and by mr sumit it's executive he has promised while taking membership that i[censored] do down payment and after first emi u would be getting holidays cupon and also a tab of samsung as soon as first emi gets detucted. But it never got fulfilled so i have stopped further emi till date and infact they should return my amt their executive calls and say u again start membership by paying additional and then we will fulfill pas commitments.
So i request u to clear my full amt which is magic holiday which they are enjoying from past 3 years.
For further details call me on my cell [protected].

I am also a victim of magic holidays. Richa from lucknow call me and told me to just attend the seminar and get two movie tickets and holiday packages. I[censored] say no for the membership also then also they will give u gifts.. That's false...
I have submitted 1500 rupees also for dat but after reading our friends review i came to know dat it's really false...
So plz guys don't join it and presentation also... Totally fake.. Just waste your lots of money and time..

We were invited by phone call on 28thmay 2017 for presentation of magic holidays and given assurance to issue holiday voucher for a couple for 2-3 nights within india of its affiliated property. It was also made to understand that voucher shall be issued irrespective of our wish to say yes or no to join.

We attended presentation and venue was chocolate room, vadodara around 3pm on[protected]
We were assured that vouchers shall be emailed on our email within 48 hours.

We have not received any holiday voucher so far.
Kindly send us soon or we shall believe that we are made fools by magic holidays organisation.
May i expect response soon.

(Harish and sapna parikh)
Mob: [protected] email: [protected]@yahoo.co.in

I had planned my holiday and wanted to travel to chennai, kodai kanal and munnar locations, accordingly while asking for the confirmation, i was told that magic holidays does not have own property at chennai and munnar locations and have only property at kodai kanal location. Accordingly, i had received confirmation in the month of december for the dates 18/05/2017 till 20/05/2017 for 3 nights. However, before going on the trip, somewhere on and around 14th may' 2017, i had received call from the reservation department that my booking would be cancelled at the resort and would be offered an alternative arrangement with treebo abhirami residency and was told that the resort had some staff related issues. After going to kodai kanal, i found that the resort was full at the said period and there was no room available at united 21 kodai kanal resort.

I want to have an explanation that in case you are having issues than why rooms were allotted to other people and my booking was cancelled? Further, the alternate property offered was very badly located despite being 0.4 kms from the kodai lake. There was no proper ventilation available in the room, i was also charged rs.300/- for water, further i forgot a parcel containing 3 boxes of chocolate and 1 bottle of nilgiri which was locally purchased at the hotel and after follow up with the hotel people i was informed that they had not found any such parcel in the room. Due to such pathetic accomodation, my entire trip was spoiled.

I had also called yourself 10-15 times from the said location and had also updated you but there was no help received from yourside as well.

In view of all the above facts and also the fact that magic holidays does not have kitchen facility at their resorts, i presume that i had made a mistake by taking membership with your company and i therefore request you to kindly cancel my membership and refund me the amount paid by me while taking the same.

Request you to kindly refund the amount on priority.

Hi,

I am a member of Magic Holidays since 2 years, and have been paying them regular EMIs for my membership, amounting to approx 3.5 lakhs. Their customer service team never provides info about the no. of nights remaining or even the EMIs pending.
Also, most of their resports have shut down and bookings are never available. Even their affiliation with RCI is cancelled.
I have been writing to them and even calling their toll-free no and nobody helps with booking or any other information. They seem to be frauds.

My name is monika sachan. My id is fm/lko/0142. At the time of taking member ur managers promise me to complimentary offer of 5 days 4 night. But at the time of booking its differentonly. Cusomer relationship manager told me only for 2 days 3 night. Pls refund my money. I cannot take any relation with magic holiday. It is totally fraud people 's company. Urs manager trap to make customer for urs personal benefits. After giving money to compant. They show his colours.

My membership no. Is mh/ahm/1699.

Magic holiday is a biggest cheater company. They also agreed for that. They are doing just one thing. Which is to cheat people.

They are also not stick to their commitment.

1. Cancelled of dae membership. Not informed to any customer. Loss to all customer.

2. Tie-up with treebo hotels. Any body can book fom the site with cheaper rates. What is the benefit to tie-up with such a hotel chain. With seasons chart it will be costly afair to book treebo hotel from magic holiday. Loss to all customer.

3. Amc has been increased by 33%...
Biggest loss to customer without any logical reason. Magic holiday don't have any person to answer the question about the such a big rise in amc...

4. Season chart. Cheating the customer to convert chart in days...
Biggest loss to blue season customer...
Blue season customer are not beggers.
They have also paid the membership amount to magic holiday.

I kindly request all to provide my membership amount back...

Jigar shah
[protected]

Cancellation of membership. Refund requested. Services very poor. After one and half month till date no welcome kit received. Not told about hidden charges. It was said earlier that u can cancel membership even after first tour if i don't like services. Emi also deducted without. Informings against commitment. Contact no : [protected]membership logged on 20th march. Till date we have not received any welcome

This is wrt ploicy no. Mh/mum/5962. While taking the policy i had very clearly mentioned that the emi should commence from june 2016 and also had payed 1st emi along with the down payment. Inspite of that magic holidays went and deducted emi from may onwards. I had also informed the same to the sales representative about the same. But he said sorry we cannot do anything about it since instructions where already given. I have been following up customer service team for past few months to get my money refunded back. But they have been very adamant about the same, stating that its not in the policy. Also they are now stating that while taking the membership a 10 days look in period is provided during which one can cancel the policy. But we were not being informed about the same nor about the non-refundable policy. Blah.

Magic holidays has sent mail to us that they have now 250 properties and they are affilated property nakshtra beach resort ganpatipule.

Based on thier mail correspondence, we had sent request through email on 07/04/2017 to book room for us at nakshtra beach resort. But they have refused to give booking at nakshtra beach resort, ganpatipule.

There was a very arogent reply from cell number [protected] some so called manager was talking. And his argument was that being a member i have no choice about the hotel. But i will have to stay at krishna deluxe only since it is their first choice.

This is the worst reply that even we have no choice of booking at their affllated hotel. I am extremely disappointed with thier reply & arogent langauge. They are not bothered about the complaints by the customer.

Dear sir/mam,

Plz note I have enrolled u r membership I'd no. MH/BPL/0373 in the name of Abhay Warune on dated 21st Feb 2016. Down payment given by me is Rs.28220/- . Scheme price was Rs. 282200/- Emi Tenure 48 Months Emi amount was Rs. 7068/-. Want to decide this plan to be closed due to office work a I had paid EMI up to July 2016. This was stopped by me and then u r representative has suggested me another plan with new membership I'd no FM/BPL/0072 in the name of Manisha Warune on dated 23rd Aug 2016. Down payment given by me 17743/- . Now scheme price was also changed for Rs. 177429/- Emi amount was Rs. 5497/-. Emi Tenure is 36 months.

Request u to provide me the statement of both a/cs.

Also note since inception we have not at all used u r holiday home in any location so therefore request u to close the a/c immediately and refund our money on priority.

THANX N Regards,
Abhay Warune
[protected]