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Updated: Dec 23, 2025
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Mahadiscom / MSEB / MSEDCL reviews & complaints page 193

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S
soni b
from Mumbai, Maharashtra
Nov 7, 2011
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Address: Maharashtra

i am a consumer of MSEB, & i am become a victim o[censored]ndue,unreasonable & unethical work going on in MSEB, KISAN NAGAR DIV. THANE. before sep 2011 my area was alloted under mulund division bt since sep 2011 my area comes under kisan nagar division,however there was a sudden increase in my eletric city bill & the bill for sep 2011 was[protected] rs more than all d previous bills though there was no change in my consumption or appliances,as soon as i got d bill i gave an complaint in written to the concerned person in MSEB,THANE, MR.KALERIA .they assured me that they will check the meter & if its faulty they will replace it withn in 2-4 days.on the contrary insipte of reminding them on phone about the fault nobody came to do their duty & every time when i called the div. engg. MR.KALERIA, he said me he is concerned with the prob n i shud not call him,& he suggested me to go to the off. & meet sonme girl named MANISHA.when i went to the off. she was not present & they said me that MR.KALERIA is on leave for 10-15 days & so i should talk with MR.RAGHVAN now,he also assured me the same & said that he will send someone to check d fault within next 2 days,bt no one still came when i called him after 3 days ,he said that your meter has already been checked so u come to the off & meet me.when finally i went to the off he started putting their mistake on my shoulders saying & asked me to pay the bill,& said in next month we will look into the matter.in this procedure my due date for bill payment was over so i could not pay the bill,now i hav got the bill for oct 2011 above 4380 rs. these people are unnecessary harrassing me & giving bills randomly,without the consumers fault they are been harrassed by MESB.please help me as i am not only the one who has fall prey to MSEB.

MSEB VICTIM
Aug 13, 2020
Complaint marked as Resolved 
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    manojrenu001
    from Mumbai, Maharashtra
    Nov 3, 2011
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    Address: Thane, Maharashtra

    Dear Sir/Mam,

    I am Manoj Kumar Kailash Yadav and MSEB consumer number is[protected]. in my electricity bill given my name is Manoj R yadav.
    allraedy i have given application for change my name.but till date the name did not change.


    Thanks and Regards,

    Manoj Kumar Kailash Yadav
    consumer number is[protected]
    Nallasopara (East), THane Maharashtra.
    Aug 13, 2020
    Complaint marked as Resolved 
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      Z
      Zakki Shaikh
      Oct 31, 2011
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      Address: Thane, Maharashtra

      RESPECTED SIR,

      My consumer no.[protected], R no.17233.



      1.we are paying the bill regularly & theres no pending bills yet.We have recived this month bill & the due date is 8/11/11. But your Employers arriving earlier before the date of paying the bills.To CUT down the meters.
      2.Your employer charging everyone 100Rs per person for the reattaching of the meter lines.And 300Rs for the reattaching the face of the per buildings.
      3.The person residing just beside my flate is using the line unauthorised way his bill no .is[protected] his old no.17230 and he is not even a member in the society bcuz he is a RENTER & And he was using PD meters over 3yr yet Even your employers knows everything that he is using PD meter in a illegal way yet NON of your Employers has not taken any action against him.




      This is for your information that corruption is in your MSEB & Its necessary to take action as soon as possible.

      OR else we have to complain in the head office OR use the media way (THIS NOT A NORMAL CONSUMER REQUEST ITS A WARNING).
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        Ramprasad Dhakad
        from Mumbai, Maharashtra
        Oct 31, 2011
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        Address: Thane, Maharashtra

        Dear Sir,
        This is Ramprasad Dhakad staying at Flno23 Shyamashish Coophsg, Soc Pendasengr Sarswatcol Dombivli 421201
        Consumer No:[protected] which is registered by my landlord Mrs Ambika S Dasan.

        I'm receiving the bill amount around 820 per month and bill shows meter is Faulty, I have already registered a complaint against it but they are saying we will resolve it soon and your amount will adjust in the next bill but it's not. from last 4 month this is repeated again and again. I'm helpless right now.
        I have paid all the bills on right time. Please take any helpful step and adjust the amount which I have already paid to them.

        I hope after taking your action against them, I'll receive the bill according to the meter reading, because as shows it's Faulty in the bill, but it is running fine and generating the correct reading
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir

        I Mr. Jitendra J Sawant is one of your consumer . My Consumer ID No.[protected] & BU : 4732/ISHWAR NAGAR like to register a complaint request that last two months ( SEPT & OCT - 2014) bill i am receiving with the comment it is being paid by my balance amount available with MSEDCl company ( Rs. 2000/- ).

        I request to pl provide the confirmation of the same & also request you to verify my billing details & actual meter readings.

        Awaiting your further reply.

        Thanks for your satisfactory service all time.

        Regards,
        J Sawant.
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          sandy7383
          from Pune, Maharashtra
          Oct 26, 2011
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          Address: Pune, Maharashtra

          I am leaving in Shewalewadi, Uruli Devachi(Bhairvanath) Tal.Haveli Dist.Pune-412308. In our area load sheding done by MSEB is beyond the time table they published in news paper, students and all other emergeny services get affected very much. Can anybody pls look into the matter and solve our problem?. We have facing this problem for countless hours and seen that from the area of PMC which is near to us there are using flash lights of someone club and in our area student cant get power in their exam schedule also. I feel that these will be the reasons of making NAXALWADI.
          Aug 13, 2020
          Complaint marked as Resolved 
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            R
            resunil
            from Mumbai, Maharashtra
            Oct 22, 2011
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            Address: Thane, Maharashtra

            My electricity meter has suddenly stopped functioning. I immediately lodged complaint with MSEB.
            MSEB official who came to check the meter said it needs to be replaced.
            He is asking for Bribe failing which he will send us much higher bill for the months when meter was not functioning.
            Please suggest what to do & how bill is supposed to be calculated for those months when meter was not functioning.
            Aug 13, 2020
            Complaint marked as Resolved 
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              rutuswat1
              from Mumbai, Maharashtra
              Oct 15, 2011
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              Address: Pune, Maharashtra

              We stay in Left Bhusari Colony in Pune. On 13th October 2011, morning 8 O'clock there was something wrong in the electric supply received from MSEB. Due to the irregular characteristics of the supply, few electronic/electrical gadgets got damaged. e.g. In our house Washing Machine, DVD player and Set Top Box of Dish TV got damaged. In our colony in several other houses few electronics/electrical gadgets got damaged. e.g. TV, Mobile Phone Charger, Refrigerator etc.

              We demand an enquiry into the cause and compensation for the damage from MSEB.
              Aug 13, 2020
              Complaint marked as Resolved 
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                dr vishaaal
                from Mumbai, Maharashtra
                Oct 15, 2011
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                Address: Maharashtra

                MSEB should FIX some time permanently for load shedding.

                every now and then change of time for the same. As i am fed up with changing time for my clients. i m bound for completing my clients/patients course in 60 days. but due such changes in time im unable to do it. who will pay compensation to my clients.

                so pls FIX the time for load shedding. i ve heard that since monday whole day ligthts will not be there.

                dr vishaal waghchoure, kathe galli, dwarka, nasik.
                detox therapy (1st detox unit in nasik and north maharashtra)
                Aug 13, 2020
                Complaint marked as Resolved 
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                  seetoravi
                  from Mumbai, Maharashtra
                  Oct 13, 2011
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                  Address: Pune, Maharashtra

                  MSEB's DP box near Sushant Society, opp.Vivekanand Society in Pashan, Pune-21 is posing dangers to residents, particularly children of the area. This message was forwarded to at least four of cocerned MSEB officers' official E-mail ID's by me. All of those were rejected. This is one more attempt to bring it to their notice about the death trap laid by them. Hope you convey it to concerned authorities as citizens' safety is at stake.

                  Ravindra Godbole.
                  Pashan, Pune-21
                  +2 photos
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    nagnath01
                    from Kudal, Maharashtra
                    Oct 12, 2011
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                    Address: Mumbai Suburban, Maharashtra

                    hi i am nagnath , i wanted a new conection for my milk center .i apply for the same.but the area officier is demanding more money then actual needed. i have no option .actually as per my information the charges should be rs 3025 for meter deposit and installation charges rs 150/meter which in my case is around 1500rs .but they r demanding rs 10000 only for checking ,wiring charges not included .i dont know what to do as i need the connection urgently
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                      bhakti_joshi
                      from Mumbai, Maharashtra
                      Oct 11, 2011
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                      Address: Thane, Maharashtra

                      Dear Sir/Madam:

                      There have been power cuts everyday between 7.30 am and 10:30am at Thane, Mulund and Bhandup since last 1 week and the reasons for the power cuts have not been provided to us. Requesting you to provide reasons for the power cuts because this is causing lot of problems for small businesses like mine who depend on electricity on a continuous basis.

                      Also, there was almost a black out in Thane (east) with no street lights. Thane East is predominantly residential but old people and children move out in the evenings for their regular walks and play. Requesting you to ensure that the street lights are on for safety of the old people and children

                      Thank you.

                      Regards,
                      Bhakti Joshi
                      [protected]@hotmail.com
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Hi! Sir I am a resident of vasai rsiding at Vasai east Gokhivera village. We are continuesly facing power cuts other that the specified times when the electricity is cut.It is quite regular during the day and now even in the nights we are facing power cuts and there is no response from the local authorities. Hoping you would please look into the same.
                      Regards
                      Calesh Jagtiani
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                        MSEB_loadshading
                        from Mumbai, Maharashtra
                        Oct 11, 2011
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                        Address: Thane, Maharashtra

                        These days the power cuts has been increased a lot. In some areas in dombivli, the power goes exactly @ 6 AM morning. It is the time when most people woke up to get ready for their jobs. So all the work needs to be done in a candle.

                        I will suggest MSEB to do load shading after 9 AM when majority of people already left home for job also their is enough sun light to do house work.

                        Also the frequency of load shading has been increased tremendously. In morning 6 AM to 7:30 AM, Again 9:30 AM - 7 PM and after that Midnight 1:30 AM - 2 AM....i think they cuts power for whole day except 2-3 hours.

                        How a common man will live his life in such a condition.?????

                        So i request MSEB to cut power after 9 AM and before 7 PM to get atleast some rest to ordinary man.
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        i agreed too...
                        this problem is continue in virar east too...
                        these days they cutting electricity for 8 hours.yesterday from morning 7 oclock to night 10 oclock there was 5 hours whn light was flowed...even in small town of others stats only 4 to 5 hors cutting scheduls pres. but here no any schedule to on and not for off.
                        cant understand whats the problem and why they are cutting so much electricity. while virar is attached to metro city. and Mseb takes charges of meter as same as in metro..plus in amonth they take 400 rupess minimum for a bill but our monthly unit consptns are only within it...
                        and there are no any problems rearding to lines and shut down, all are completly ok ...when elections come thn light dont go off and till after one year of election's compltn...after cmpleting 1 yr same situation...
                        why are they not answering our que...????
                        is there any comission on each unit saving by perticular zone by officers ...?
                        even on festivals they cuts it...now its diwali ahead now...

                        no there are people in virar they nvr come ahead and take any step against on board...because many ppl uses inverter in their houses so ...they are happy..anad those who cant effort these facility, cant come in front of elctricity board coz they are belongs to medium and lower class and nobody will listen in offices. so the process is running since last many years and they get thanks from govt for saving many units of light and many more things behind this...
                        yeah its true...We the middle class people only suffered from it but no-one go in front and never say something.

                        I totally understand power cut is necessary when there is very less electricity with our Country. But they should at least understand the timings when they are cutting off the power. In day time if they cut for 1 or 2 hours its totally OK. But when they cut at night or early morning, how people will do their daily work?

                        Not all the people can afford inverter...And if you see the bill...OMG...you didnt believe...its more than usual...
                        As yo said commision on each unit. I think its true...May be they are getting something for that...Corrupt people...all over...

                        They have to nothing with ordinary people...they just know how to fill their own pockets...
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                          spoojary
                          from Chennai, Tamil Nadu
                          Oct 11, 2011
                          Resolved
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                          Resolved

                          Extremely over power cut

                          Address: Thane, Maharashtra

                          Dear Sir/ Madam,

                          We are facing extreme bad condition under this hot conditions in Ambivali (Kalyan - Tal) due to over power cut from MSEB. We can understand the 3 to 4 hrs of power cut on a day time but is it fair enough for people to face power cuts at night time and even 6 to 7 times on a day.

                          Additon to this is the poor quality of management and resource on sudden power collapse in our area.

                          As...
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                          helend
                          from Pune, Maharashtra
                          Oct 11, 2011
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          From the past 10 days, all the citizens of Naigaon - Virar are facing severe electricity problem. Throughout the day, i.e. in 24 hours, we are having electricity only for 2-3 hours that also in bits and pieces. The inverters are not getting charged due to which we have to stay in dark despite of being in Vasai Virar Mahanagar Palika. In the MSEB website, the load shedding schedule shows only 4 hours of load shedding in a day for all MSEB zones. In Kalyan, Dombivli, the schedule is being followed very religiously, whereas in Naigaon - Virar the load sheding is almost throughout the day. What sins have we done. After reaching home we cannot use mixer, or washing machine or even the children are unable to study in the October heat without light and fan. What a misery. I am ashamed to say that we are staying in Mumbai Suburbs. Our villages are better than this. When I contacted the MSEB Office in Vasai, they are saying that due to overload this is happening, but why was this problem not prevalent during Navratri when everywhere so much lighting was done. Secondly, why the power crunch in Naigon-Virar zone of MSEB while Kalyan Dombivli has only 4 hours load shedding. Who are the elements playing foul and harassing consumers unnecessarily. Please book them and kindly take necessary steps immediately to reduce this load shedding problem in Naigaon-Virar belt.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            KunalChakraborthy
                            from Mumbai, Maharashtra
                            Oct 11, 2011
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                            Resolved

                            Address: Thane, Maharashtra

                            Respected people,
                            My name is Kunal. I live in Virar. I have a complaint against MSEB light department, we are also human being, the people who stays at city are only considered as human or what. Past 3 days there has been continuous load shedding hardly 2-3 hrs they are supplying the electricity. My family is really harassed of this not only mine everyone staying there. Many times I have seen street lights in city are on during day time also, why don't we have load shedding in city also if there is shortage of light. As a common man I am really unhappy with the MSEB. When I go to my native place there also they had load shedding but for 1 hour daily, that place is better than mumbai (Virar) I think.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I on behalf of lakhs of them staying in Kanjur & Bhandup(E), would bring this problem to your notice, the way people are harrased and frustated due to load shedding, they don't follow any particular time, and shut the power as per their own sweet wish, we wake up early in the morning and there's no power we have to make all arrangements without electricity, due to power shut down there is no water in the building, we are totally frustated, inspite of paying all bills on time why can't we have electricity when required, we are not at home the entire day, and when we return home theres no water for cooking, cleaning etc, pls look into the matter and approach MSEDCL, even if they are going for load shedding they can do this during afternoon time when even the household work is over and working people are also off, request you to pls consider the same seriously as its really becoming unbearable these days.
                            They go for load shedding, but to tell you this morning itself i could see all the street lights on at 8:30 AM, in the morning if they are so concerned about load shedding they should look out for measures to save electricity, pls look into the same, otherwise i believe all of them from Kanjur/ bhandup would go to their office in bhandup(E). Load shedding is only applicable in Kanjur, Bhandup & Mulund, i don't see this anywhere else why should we suffer when we pay for it, if the govt cannot then they should introduce Tata/ Reliance in our areas.

                            MSEDCL — Non Working of Street Light

                            The Street Light is not working form the past One month.
                            Location :- 138 " J R Gaikwad Road", Behind Ram Mandir, Mundhwa Pune 411036.
                            (next to Anandrao Jayvantrao Gaikwad House).
                            Please do the needful as soon as possible.
                            Thank you.
                            Consumer No:[protected]
                            Billing Unit: 4643

                            We are facing load shedding problem for past 10 years, despite paying our bills on time. Of lately we are facing a power cut for more 8 hrs daily. Inspite of the time schedule for power cuts, some or the other power breakdown, or transformer blast occurs everyday which in turn ends up to 10hrs of load shedding.

                            Are we not eligible to lead a normal life. Surrounding areas like Dombivli, Lodha, Mumbra have 4-5 hrs of load shedding. Then why are we guys being victimised.

                            Also we face load shedding throughout the year.

                            Pls justify your acts

                            complain not attended

                            my complain 2192263 against my electric supply line with nerul subdivision 4642 dt. 08/03/2015 and till the time of writing no response from the customer care as well the nerul sub division.

                            Meter reading fast

                            CONSUMER NO.[protected]. RAVINDRA HULSURE, 4261KALWA SUB/DOV. Last one year our light bill is coming high. . pl. check meter and replace it as earliest. WE ARE PAYING REGULARLY BASIS
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                              I
                              Indian_Mumbai
                              from Mumbai, Maharashtra
                              Oct 11, 2011
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                              Address: Thane, Maharashtra

                              Hi,

                              This is with regards to EXCESSIVE POWER CUT happening in Vasai - Virar. Other than normal load shedding WHICH ITSELF IS HORRIBLE AND UNBEARABLE, we are facing excessive power cuts. Why doesnt govt take any action to stop this load shedding and power cuts???
                              We are in the 21st century of Wi-fi network and still people are facing problem of electricity. It is such a shame.
                              Due to these power cuts, it becomes so difficult to do household chores or for that matter even not possible to sit in the house.
                              If there is power shortage in Maharashtra, how come Mumbai is not facing any problems. Are they only human beings, why do we have to sacrifice for them.
                              Please consider this as humble request from all the people of Vasai-Virar suburb and please find some solution to this POWER CUTS WHICH HAS MADE OUR LIFE HELL. PLEASE STOP THIS POWER CUTS.

                              Regards,
                              Frustrated Vasaikar
                              It is most pathetic service and the power cuts are excessive and unorganized. You never get reply to any query as well. Looks like the department works on the whims of some people working there and not on any rules.
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                                reshma.fulsundar
                                from Panaji, Goa
                                Oct 11, 2011
                                Resolved
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                                Resolved

                                Address: Raigad, Maharashtra

                                Dear Sir,
                                We are suffering from a lot of problems due to odd timings of power cut off in Pen Taluka, Dist-Raigad.
                                As lot of people have to pull water with pump at 7 o clock morning, power cut off timing is also same. most of people are without water from 5 to 6 days. Inverter vendors have collaboration with MSEB executives, in which common man is suffering. Kindly take any action ASAP to solve this problem. At least change the timing of power cut off after 8.30 morning.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Jeet137685
                                  from Chennai, Tamil Nadu
                                  Oct 9, 2011
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra

                                  Dear Sir,

                                  I M M valmiki is the retired person has received the legal notice for making the payment for Rs.22118.73 dues for the MSEB electricity board Power house, Sub division near old fire brigade station Thane west.

                                  As per the notice point number 1. I have never received the bill in time, also the meter was faulty and charges are incorrectly levied. Also as per point two I am unable to make the payment as per mentioned in the letter.

                                  I been an retired person has visited several time to the MSEB office informing about the faulty and irrelevant bills made by them, however the said sub-station neglected my grievances and asked for money and abused me.

                                  I hereby states that I am not able to make the payment as per notice, as i am retired person and the family is depending on me. Hence I request you to take your case back considering my reply to your notice. I am unable to make the said payment which has been wrongly and faulty charged against me.

                                  Hope you will address the issue and cancel the dues against me, as this are the charges are wrongly levied.


                                  Thanks & reagrds
                                  M M valmiki.
                                  rely on e-mail id: [protected]@yahoo.com
                                  +1 photos
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    sanjayrajure
                                    from Pune, Maharashtra
                                    Oct 8, 2011
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                                    Address: Pune, Maharashtra

                                    Hi,

                                    Hi, I noticed a lamp dangerously hanging off a public lamp post, if it is not repaired immediately, it can cause serious harm to innocent unsuspecting by passers. I do not know whom to report this matter, I am posting some photos of the lamp post and its identifiable landmarks so that this matter can be taken to appropriate authorities.

                                    (The lamp post is near a public hospital/swimming pool/water tank in Thergaon, off Aundh-chinchwad road, Near Akshay park. (Thergaon, Chinchwad, Pune)
                                    +4 photos
                                    here is a video that I have recorded of the above lamp post http://youtu.be/_ouXFzJpX5E
                                    Fortunately this morning the lamp was taken away by the concerned department before it could cause any harm to anyone

                                    Always getting High Bill without taking meter reading.

                                    Always getting average bills from mahavitaran
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                                      shashikant shinde
                                      from Mumbai, Maharashtra
                                      Sep 29, 2011
                                      Resolved
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                                      reset password and change email id

                                      Address: Mumbai Suburban, Maharashtra

                                      Dear Sir,
                                      We are the MSEDCL is a company registered under the companies Act 1956 a public sector unit (psu) having TAN MUMO03025B.
                                      We have craeted TAN user account However , our password is locked due to incorrect password was used at our end.
                                      Therefore we have emailed for new password. The status of new password mighthave been sent to our old email address, which is not in use at present.
                                      We have also written...
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