MakeMyTrip India Complaints & Reviews

Dear makemytrip team

Am subrahmanyam, my mobile number is [protected] and my booking id: nu[protected]. My bus ticket for jurny on 2nd oct is confirmed from makemytrip & ramanatravels but i got massage from ramanatravels
And its cancelled by the ramana travels
But still i did not get any information about cancellation form makemytrip this is very bad my jurny is very important to me i tried for other buses...

I am a regular customer of mmt & i recently booked kop to bangalore (Rani chennama) train ticket. Train no. 16590. Journey date is 28th oct. The amount (Rs.1615/- for 2nd a/c class) has been deducted from account (Corporation bank, himdupur, andra pradesh. Ref no.[protected]) but ticket n booking confirmation /mail not received till. Kindly acknowledge the complaint n revert at the earliest....

Iam a regular customer of mmt and i recently booked delhi-sfo-delhi return ticket (Air india) worth rs 1, 87, 000/- from "make my trip" website just because i was getting rs 11000/- as a bonus cashback in my wallet. Although booking directly from air india was approx 5000 cheaper but i was tempted by this 11000 cashback offer.

Later when i tried to use my wallet, to my utter disbelief i was informed that either i can use 5%...

I paid rs. 1802 from my bank account for a booking on 23rd september 2017 and makemytrip tells me that the transaction has not gone through, and has not provided any transaction id or confirmation. The amount has been deducted from my bank account, though. I got a message stating me to re-do the booking.
I spoke to the customer care after great difficulty and i was told that i should wait for 90 minutes and then check the status. If...

I had rescheduled my flight dated 29th september-02nd october to 30thdec-14th january. The website confirmed the booking to me, as shown in the attachment, and had promised me a refund of rs: 7368/- but i never got the refund amount, and when i called them for inquiry, they said that in their records, there were no such transaction made. Now today already it is 29th, they havent responded. Also, yesterday i called the customer care and spoke...

Hello,

This is regarding the horrible experience with make my trip i have faced and agony my family went through after paying premium.

I had booked a trip to singapore & malaysia for 7 nights 8 days trip after paying rs. 213000 (Wherein i had an offer from local agent for rs. 185000 almost everything same however considering good brand name of mmt and commitment given by sales person ms. Pooja kabra i decided...

Dear customer,

I booked an online airline ticket with my credit card through this makemytrip platform. But very next day there was a fraud in my credit card by some international travel company even without sharing my otp. My details was captured my this site. I suggest you not to depend on this site and directly book through main airline site.
Totally dissatisfied i lost my money....

I booked two return tickets to new york on sunday 24th sept 2017. When i booked the first ticket the system showed that i qualified for a cash back offer.
While booking the second ticket i tried to use the cash back but the system just kept stalling without giving me any further information and i wasn't able to use the cash back.
I called the customer service and asked for help. They kept transferring me to different desks until...

Hollo
Sir/madam,
I am kamakshya nath panda mob no.- [protected] using makemy trip app in my motorola mobile phone. I tried to book flight ticket from mumbai to delhi on 26 sept 2017 at 4:05:11 hours, but ticket is not generated and an amount of 4099/- got deducted from my canara bank account.
Customer service executives are also not responding my calls and
Till now money is not refunded, so please refund my money...

24th of september when i am just checking the same flight charge in makemytrip, suddenly they debited my money and booked the same flight ticket, but i didnt proceed to payment even not put the opt also (Though being mmt customer my bank details i keep save there.) details-
Jet airways- 9w-2474
Airline pnr - fiujio
Amount charged-8416/-

I immediately informed mmt to cancel my flight tickets and give me...

Railway booking is done through irctc. But i donot get any mail on my registered mail id "[protected]@yahoo.in". So how can i know about my bookings. Niether i get the mail regarding my booking of flights. Now i have to cancel some of my booked tickets, but when i have no details how i will cancel them. So pls arrange to send all my bookings either rail or flight to my above mail id and also let me know how to cancel them....

I have been facing problems in reaching out thru website (I am using mac air). When i opt for rescheduling my travel, it continuously going on with message like "please wait". My travel schedule is appearing under upcoming trips icon.
Your customer care says there are some problems with your systems.

Can somebody respond me @ [protected]. Thanks...

Dear sir or mam
I have booked ticked on make my trip on dated 24.09.2017. During the transaction complete and money transfer a message display sorry transaction is incomplete. The money will be reimburse. So that i prefer to book another ticket on same date with same flight. After booking i saw that two tickets are booked. My booking id is nf[protected] (Delhi to bbi) so that i am again book flight. So please return my money. I...

Hi,

I booked a hotel through makemytrip last week. My booking id: nh2p[protected]. I called the hotel guys to know more about the amenities provided by the hotel. Apparently it was a very average hotel. When i asked them, they informed me that the cost of the room you booked is 1350 (Including taxes). I was shocked to see that the same hotel mmt has projected the price to be 4100 rs in the invoice and has given me some discount....

Yesterday 24th sep i was searching flight tickets for 9th jan'18 on both site makemytrip and yatra.com
I booked my tickets from yatra.com but suddenly due to some technical error my money was debited from makemytrip also. But i didnt want to booked the tickets from makemytip even i didn't put the otp. Immediately i called makemutrip.com and yatra.com they said they cant do anything if now i cancel my tickets i only get 530/- out of...

Booking id: nl[protected]
Booking email id: sushan. [protected]@gmail.com
Booking phone number: [protected]
Booking name: sushan madelu

- even though i have booked for 5 nights and 6 days package, booking confirmation shows 3 days 4 nights – this is wrong
- booking confirmation email shows, start date 9th december to 12th december – this is wrong (It should say 9th december to 14th december)
- i...

You have submitted a wrong amount of money to the hotel which is 1700 but the actual value is 1200. I would like you to resend the actual value of the hotel to the hotel to make it easier for us to coordinate. I booked it from bangalore which showed me 600 per night at maria rosa resort but the email that had been sent to the hotel was charging 850 per night which is a very big issue right now so please do the needful and make sure that you...

I had booked two hotels through your valueable portal for stay at varansi and allahabad vide

Id no nh[protected]Pnr [protected]) and
Id no. Nh [protected] (Pnr [protected]) respectively.

In confirmation to the above bookings i was informed by you vide your email having id to pay 18% gst extra to the hotel at the counter.
While confirming from the hotel as well as from the sales tax department...

Dear sir,

I had a flight ticket booking cancellation with makemytrip for my indigo cok to dxb ticket on 31/05/2017. Over the phone indigo airlines told me that they have cancelled the ticket and for the refund contact makemytrip. I sent a mail on 06/06/2017 to makemytrip asking for the refund. Makemytrip communication reference id is[protected]. After some mail communication they informed on 13/06/2017 that there is no...

As per government rule, person travelling between 7th july - 18th july will get udf refund due to charges slashes. Me and my husband travelled del-pnq on 9th july by vistara flight 720[ udf refund 1100/- approx ] and jet airways: 9w 331 [bombay to new delhi] on 16th july, 2017 [udf refund 950/- approx].
As per airlines, they will not refund it to us but the agent through which we booked ticket will do.
I called mmt customer...