MakeMyTrip India Complaints & Reviews

It has been more than 2 months that i have not received udf refund for my travel from delhi.
I get an automated mail in every 5 days from mmt saying that they are co-ordinating with airlines (Jet airways, in my case) and want some more time for refund.

I am not able to understand one thing, i booked another jet airways flight from goibibio for which i got my udf refund within 10 days then why mmt is taking that much...

We came to know that udf & aat charges if paid already for the travel dates after 8th of july are refundable by respective airlines if tickets are booked prior to 7th of july, 2017

I have been waiting from long time and wrote many emails and tweet still no response regarding my udf refund.
Pnr vw5gmn

Airline mentioned that they refunded amount to makemytrip. However, you are saying that you haven't received...

Booking id nh[protected]
I am already booked 27/09/2017 turtle beach resort... But some many prblem not free this date... I want to modify that booking date to 30/09/2017... But i was try to modify the date make my trip app. Its not working... I am already call to customer care num.. But not connected... Cancellation policy 30% amount will be charged... Am not cancellation my booking... So modify option cannot be working... Many...

I am eligible for udf refund for booking flight tickets from make my trip but there is no concrete response from them yet. They reply to all my emails. However; they only ask for more time to credit the eligible refund.

Reference id:[[protected]] udf returns = with make my trip.

Booking id nf[protected], nf[protected] and nf[protected].

Regards,
Vishal....

I have booked 2 triple deluxe rooms in a hotel by the name sonar bangla at darjeeling for 28/09/2017 to 30/09/2017 which is for 2 nights from make my trip website. I had paid rs 12, 671.36 for this booking through net banking option. As of the current situation in darjeeling due to gorkhaland agitations darjeeling is not open for tourists this season hence i wanted to cancel the booking well before 10 days of our stay. As per the cancellation...

I booked two way ticket kol-dmr on the 24th sep, and return dmr-
Kol on 4th oct. On the 25th of july 2017 paid in full through sbi debit card. The booking makemytrip id is[protected]. Amt 16884. I got the ticket for kol - dmr but the return ticket is still not abailable. Want to know the problem. My booking mobile no is [protected]. Could you please send the ticket once again if you have already send it to this e-mail id - [protected]@rediffmail.com...

I am registered on makemytrip.com for booking flight tickets/booking holtels etc. I recently booked my flight on 14th sepetember to for me, my wife and my son. After booking when i checked the invoice to my surprise the ticket was booked on the name of my wife not on my name, the account is on my name the makemytrip.com page clearly mentions it. The bookihng was even done from my bank account. During booking no where it was mentioned that...

Compliant is regarding booking id nh2p[protected].

First i want to ask "makemytrip india" what is the below number is for? In eamil and advertisements you say 24/7 support but the real fact is there is no support for the booking already done. Only you can raise a query using mobile app or from website which will also do not work.

So coming to my issue. I book a hotel and mmt gave a discount vocher. After reaching...

The flight is cancelled but since the airlines [our beloved air india] refused to pay me the full refund, mmt gave up on the issue and has been requesting me to 'compromise'. My connecting flight has been cancelled and they expect me to book just that one flight and continue with my itinerary.

I reached out to all the four types of escalations in mmt portal [with the complaint number mentioned above].in every escalation they...

Myself and some of my friends are traveling to abroad and we booked international hotel with makemytrip using citibank credit card in which they should get 80 percent cashback by using "citisuper" as promo code. I have booked international hotel in mobile application and i got the cashback but friends who booked through desktop application, they have not received cashback. This offer was there for both desktop and mobile application both....

I have booked ticket for 20112017 and rescheduled to 20092017 by paying charges of rs 6422.
After payment even after 4 hours no confirmation email received.
Called more than thrice to help line for update they have hold the line for 45 to 55 mins and not responded.
Three email sent with all details and screenshots but not a single call for courtesy (Received one call kolkatta for two rings and disconnected and immediately...

Hi, i booked chennai to mumbai round trip on[protected] morning departure &[protected] morning return).

But after paying i received mumbai to chennai round trip on[protected] morning departure &[protected] morning return)

I booked for go air & spicejet

But what i received is jet airways & spicejet

I asked the customer care they are saying while booking i selected mumbai to chennai...

I have booked two rooms at hotel sutrupti, bhubaneswar on 4th sept'2017 vide pnr=23534450 booking id=nh2p[protected] for the date of 25 sept'2017. I just contact with mr. Leake at hotel sutrupti by this ph no-[protected] for the confirmation of hotel booking. I am surprised to learn from mr. Leake that there is no such booking showing in there system.
Pl contact to him & confirm me at an early date

Thanks & regardsbr...

-

To makemytrip,

Dear sir/madam,

As per the trailing mail spice jet has refunded the amount for the cancelled flight sg3710 on 7 th september 2017 from hyderabad to vijayawada to make my trip pvt ltd..

Request you to kindly refund the amount back as the flight was cancelled on that day.

Thanks

Nandita bhuta

— forwarded message — br...

Firsty i booked a package from make my trip.
Then after some time i book a flight for 1person for the same timings but when the flight got booked i got mail about my flight timings which is totally different what i booked.
I book a flight which was about 11am delhi - goa but i got about 3pm and return flight that is from goa - delhi on 27/9/17 timings was 6:20 pm but i got the flight with timings 12:45am.
They don't have...

Hiii
This is karthik i have done a round trip booking for my wife today around 3:30 pm the amount has been credited from my account and i have contacted my bank regarding the same they have confirmed that the transaction was successful but i didn't get any confirmation of the booking from your side it is a round trip from bangalore to visakhapatnam on[protected] and[protected]....

I had booked a bus ticket from mumbai to shirdi with the bus operator ‘dolphin travels redbus exclusive’, after booking bus ticket i called dolphin customer care on 29th aug 2017 (Makemytrip bus id: nu[protected]), they confirmed that my bus ticket is confirmed and it is a sleeper bus.

On the journey date when i called them they said that bus will reach at the pickup point on scheduled time so we went there and waited,...

My booking id nu[protected], nu[protected] and complaint number[protected].
When communicated to make my trip that the above refereed booking bus operator canceled the trip from his end and asked for refund the customer representative of bus operator mentioned we should contact make my trip and make my trip since past 3 days mentioning it will resolve in 24 hours but till date no refund or communication. They been cheating...

I am still waiting for my udf return for jet airways flight from delhi to chennai. I have aleady talked to jet airways and they are saying that they have already returned to mmt. I have already called you people twice but no action has been taken from your side.

Why you people are so hesitant to return it to people who have paid it? If you need money, then ask people to donate you rather than doing such sort of customer service.br...

I have booked tickets for my colleague on 24 july and since the second name was changed, airlines advised me cancellation ticket and asked me to make fresh bookings and since then i have not received the refund of the same. I have airlines twice they mentioned to get in touch with make my trip.
I have made second booking with one spelling wrong and called immediately to customers support of airline and they confirmed that changes...