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MakeMyTrip India Complaints & Reviews

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Last updated Apr 30, 2024
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MakeMyTrip India reviews & complaints page 43

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A
Anusuya G Maindargi
Aug 3, 2022
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Amount Deducted, but tickets are not booked .

This is in reference to the tickets booked from bangalore to Rajkot on 26th Jul, for the upcoming travel dates.
After the successful payment, an error popped on the screen with a msg stating : Booking Failed.

Till date the refund hasnt happened, and everytime i reach the customer care, every executive that i spoke is extremely rude, they disconnect the call or i wait for 30- 40 mins on the call and get diconnected also...
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I have two failed bookings for which my refund has not been credited to my account....
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S
Shriniwas Patil
from Jalgaon, Maharashtra
Aug 2, 2022
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Complaint against booking at Sudhir murthal dhaba, Sonipat.

Sir/madam,
I am Shriniwas Patil. I had booked a room at sudhir murthal dhaba, Sonipat on 18 July, 2022 for 2 days(31st July and 1 August). [Order I'd- NH[protected] and PNR no.- [protected]]. Check in was on 31st July 2022 at 12 pm. I have gone there at murthal dhaba on 31st July at 2 pm but they refused to give me room which i had booked. They said that we have higher price than what i paid on make my trip website. And you have...
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Dear Team

This is in regards to my Refund Status Regarding my cancelled Train(Humsafar Exp #12504). vide Booking ID- NR[protected],
PNR[protected] (AGTL-GHY).

This Train was cancelled from IRCTC end yet this is still showing in "Completed Trip" Section as a result i am unable to get any refund update in app as well as customer service number.

Yesterday I received a message from IRCTC...
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S
Swapnil Raina
Aug 2, 2022
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Amount deducted from my account to make my trip

Address:dosti planet north, ruby B 2604, old mumbai pune road, shilphata 400612

I have booked le papillon hotel online through make my trip..
Booking ID was NH[protected]...amount of rs 12, 320 deducted from my account and status is showing unsuccessful hotel booking..booking is also showing failed...kindly look into this matter and please guide how can i get my refund..

Thank you...
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N
Noor134
Aug 2, 2022
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Hotel check-in issue

I had also raised a complaint on the forum given by you in the MMT section but i did not get any response from doing that, so I had an issue with the room after i saw that which was really dirty which the receptionist did not even let us see before we check-in and also the receptionist asked to pay extra 300/day as long as the stay calling it as service charge. This complaint is against OYO flagship 29293 athithi comforts
Request...
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D
drsundeep009
from Gurugram, Haryana
Aug 1, 2022
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Flipkart vouchers purchased on delivered

I had purchased flipkart gift vouchers worth Rs[protected] *2) from MakeMyTrip application on 1st August 2022, but I didn't recieve the vouchers instantly, so i tried contacting there support but was not successful, latter i contacted wohoo but they told me to contact MakeMyTrip instead. On contacting MakeMyTrip support after 1 hr, i was told vouchers have been sent to my mail id and i won't get them on my registered mobile number...
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R
Rajkumar dhakan
Aug 1, 2022
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Wallet refund money to my bank account

I have cancelled my ticket with airline and they refunded my money back in make my trip wallet.Now I am in need of that money and trying to transfer that money back to my bank account and it's not happening since last 2 months.i am tired now...there is no responsible guys....
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M
mmadan86
Aug 1, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Money not refunded to customer account despite getting a refund from airline

I had to cancel my ticket with the airline (GoFirst) as the airline was not operating due to operational reasons. I have a email correspondence with DGCA officials in cc that the money was refunded back to the agent which is MMT in this case. MMT, though has not refunded back the money to my source of payment and keeps on extending the dates. Request ID raised is[protected]....
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M
Mehtakv_19
Aug 1, 2022
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Interest charged on EMI

This is with regards to booking done on MMT. There was an offer on HSBC credit card for 6 months interest free EMI. While booking the date was incorrectly selected and I immediately reached out to the MMT executive over phone who guided to pre-pone the trip by paying the differential amount. As per the process explained I had to cancel and take money temporarily in MMT wallet and subsequently booked a new one with the money in MMT wallet...
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R
rshdkhan03
from Asansol, West Bengal
Aug 1, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Complaint about refund

Address:NEW-DELHI

I buy a ticket from make my trip on 22nd march 2022.
flight Ai 1991 (air India) NEW DELHI TO JEDDAH at 08;00 am from (Indira Gandhi international airport) but the day of departure the flight was cancel.
But the point is I still not get pay my refund from make my trip how many time
I try to contact with support team many time but the can not make a satisfactory respond the always try to say you can check your make my...
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S
Swasthika A
from Sangāreddi, Telangana
Aug 1, 2022
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Refund not credited-Flight cancelled by the airline

I booked a flight from Chennai to Hyderabad from MMT and the flight was cancelled by the airline. In the MMT app, it is given that the refund money has been credited to the MMT wallet. But my wallet balance is still 0. It has been more than 2 weeks since the cancellation and I had contacted their customer support, but no proper response from them. This is a fraud against customers' hard-earned money. Need my refund back and should take the...
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S
Shalvi rai
from Jammu, Jammu and Kashmir
Aug 1, 2022
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Total refund not received from more than one year

Address:Gurugram

Not able to track my refund for booking id:NL[protected]
Its been more than one year but I am not able to track my refund for 47559.I have got only 4003 rs in my bank account as shown in attached pics....
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G
Goutam Sahoo
Jul 30, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Refund of Phonepe amount

Website:Makemytrip.com

I did a hotel booking and canceled it within the time period of free cancelation. I was supposed tk get 2648 as refund via phone pe. Bit till date I didn't get anything.

Customer care gives standard template answers after submitting all proof with them.

Not got refunds yet....
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J
jacobchitra
Jul 30, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
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Refund of booking cancellation

We booked a family holiday at the last trip on MMT- July 16-19 Golden Triangle, while visiting India. We looked up hotels that was part of the package, the photos looked decent. Our first day, we checked in to Hotel Delhi 37. It was an unsafe place, v dirty, hardly any customers staying and v filthy environment. We somehow made it through the night and called MMT to complain and rebook us a better hotel for the last day of the trip, which...
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M
MakeMyTrip customer care number;-7318-60-8496 refund issue solve...
Jul 30, 2022
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Ispaoasvzvxn

Address:Mumbai

Gwauahvzbsnsjaua...
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M
MakeMyTrip customer care number;-7318-60-8496 refund issue solve...
Jul 30, 2022
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Pepeldkddlxxl

Address:Mumbai

Dlpdpdldldmdndn...
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MakeMyTrip customer care number;-7318-60-8496 refund issue solve...
Jul 30, 2022
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Iwowososjsndnx

Address:Mumbai

Us issjnsmsmsmx...
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MakeMyTrip customer care number;-7318-60-8496 refund issue solve...
Jul 30, 2022
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Ospwlesns skks

Address:Mumbai

Hssooe in bxnd...
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C
Christina Bhattarai
Jul 29, 2022
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Regarding emi payment

I am not able to pay emi. Its always say something is wrong. Not able to pay through mmt app, trip money app and axio app as well.

Registered mobile number is [protected]
Email id is [protected]@gmail.com...
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