Navata Road Transport Complaints & Reviews

Dear Sir / Mam, This is to bring to your notice / complaint on MS Navata Transport. To detail you further I had book a delivery of 35 KGs Rice Bag on 24th April 2014 with LR number :- I038036. Unfortunately still my material is not delivered and whenever I called, they respond saying you will get in 2 days, but it never happened. They always give me vague answers saying no manpower / no vehicles / we are tracking your order and most funniest part is they always saying "we will call you back", but never respond. Request you to take an immediate and respective action on the said company and help me in getting my request done. You are the only hope. Please find below the correspondence mail with Navata. On Thursday, 5 June 2014 5:14 PM, Customercare <[protected]@navata.com> wrote: Dear Mr.B.siva kumar garu, Your complaint has been logged with reference number[protected]. please state this number in case of future correspondence.Our concerned team is working on the issue and we shall revert back to you at the earliest. Sorry for the inconvenience caused to you. Assuring you of our best services at all time. Regards, Customer Care, Navata Road Transport, Ph: 91 866 – 6638686 Email: [protected]@navata.com From: "No Reply" <[protected]@navata.com>To: "Navata Road Transport" <[protected]@navata.com>Cc: [protected]@navata.com, [protected]@navata.com, "incharge csc" <incharge.[protected]@navata.com>, [protected]@navata.comSent: Thursday, June 5, 2014 4:25:40 PMSubject: Complaint on Navata Road Transport website by B Siva Kumar You are in receipt of Complaint by B Siva Kumar on Navata Road Transport website Following are the details Feedback Type : Complaint Name of Visitor : B Siva Kumar Mail : [protected]@yahoo.co.in Way Bill No : I038036 Book Date : 24/04/2014 Phone : [protected] Company Name : Complaint : To Whom so ever it may concern!!! I don't have any problem in reiterating the same story, I had booked for parcel from Sompeta to Hyderabad on 24th April'14 with LR number :- I038036... Your great and most reliable team haven't delivered the same still???? Unfortunately this is the most annoying and disasters thing every happened to me! You should be ashamed to say that you are the best parcel service available in India? I had called to your Vijayawada office and ended up with no / irrelevant / reckless response. If i am not getting any reply with assurance, I will be moving to court and also post all the recorded audio with your executives of vijayawada office in the blog and forum. Who ever is in-charge should learn how to respect customers and safeguard their belongings, this is totally ridiculous on your part of NAVATA REGULAR PARCEL SERVICES. B. Siva Kumar. Door No. : 8-3-228/426/1 Sri Laxmivenkateswara Nilaym Rahamath Nagar Yousufguda, Hyderabad - 45 Phone : [protected], [protected] Thanks & with Regards, Bendhalam Siva Kumar.

Booked from hyb-lalapet([protected])
Booked by d srinivasa rao([protected])
Booked to nellore-vijaya mahal([protected])
Lorry receipt no.99607
L r date: 28.05.2014
No of articles booked: 8nos.
Items delivered only 7nos.On 05.06.2014.
Cash receipt x no.37590 dt.05.06.2014. Rs.1900/-.

Till today i have not received my balanced item washing machine. Please arrange to see that it will...

Hi Sir, We have used transport facility from andhra pradesh to Bangalore. Cot got damanged like anything. they kept in rain i think so. wood swelled too much and wood is coming like cotton. that cot position become worst. Please give us valuable suggesion what we can do Thanks Nagaraja [protected]

I contacted Navata Transport to move the House from Chennai to my Home Town Tenali. First they told it was a Home Delivery and after reaching Tenali, they told I need to pay extra 2000 for Home Delivery or else they will not deliver the Articles. Then, i paid the money after long arguments and got them delivered. After the delivery, i found 3 articles were missing and 4 articles were damaged. The damaged articles are Fridge front door, Books table, TV table and computer Table. The missing articles are AC Condenser Tube, 2 Plastic boxes in cylindrical shape (15 KG). Straight away, i complained it in the Navata Head Office Vijayawada about the missing and damaged articles and also the way they have looted extra Money from us for Home delivery. I have given the complaint on Dec 18th, 2013. Till now, i got no response from Navata Transport and whenever i call their complaint cell, they chant a single word. "It is under process and we are checking with Chennai Office."

sir i am N.NARENDRA REDDY. given one refrigerator to KPHB Navata road transport for deliver to DACHEPALLI Navata. L.R NO; E053985-1, Booking date 10/05/13.
they are not deliver my refrigerator till now. I called them lot of times they are not giving any correct information. personally i gone to navata office fore times they are telling that article has missed so we will find that but our enquiry process will get 3 months, after we will decide next thing.
I bought that refrigerator for marriage gift already that marriage also completed. they are talking irresponsible and some times they pick my phone call and not respond.
so please help me.
my contact details [protected]
narendra.[protected]@gmail.com
n.[protected]@pepsico.com

teak wood sofa was booked for transportation through Navata transport from Bobilli, Andhra Pradesh to Bangalore, Karnataka. one leg of Sofa was broken into 2 pieces.when we called the transport after removing the package, they then told they will come home and check and will take the decision on it. they never turned up till 4 days and then I went to office and they are responding very rudely and told that will not do anything for damage. Please help me out.

Dear Sir,

I have booked Kinetic Scooter at Hanamkonda to Mahedipatnam Hyderabad (140 km) vide LR NO R095692 on 20/5.And the consignor has told me and assured me that the scooter will be delivered on 21/5 evening. I felt happy and booked my scooter. But till now 24/5 evening when inquired to Navata Mahidipatnam they confirmed me that they not received any Vehicle. And the response is very poor. First of all nobody lifts the phone and after several hours of trail over phone when I get connected the staff speaks adamantly. What is the time period of delivery after booking I do not know, please help me if any compensation they will pay for the delay.

Thanking You,
With regards,
M Ashfaq Ahemed,
Flat no.314, B Block,
Sara Homes, PVR pillar 173,
Upperpally X roads, Hyderabad.
[protected]--[protected]

Dear sir,

This is vineetha, i send refrigirator,(P017059) from hyderabad to ongole by navata transport hyderabad,dilsukhnagar branch on 17th dec.2010.it was first time i went there actually .they didnot gave me the detailed information,so i didnot submitted the bill slip.they delivered my good without billslip.so A.C.T.O of suryapet caught my good .they told me to pay 14.5%of my bill amount.so i suffered alot. i didnot recieve my good yet. please consider my request for justice.please punish navata transport employees.they are not doing their work properly.

thanking you,
vineetha
[protected]

Hi Sir, We send 2 Rice bags(25KG*2) throught Navata Transport on Feb 3rd 2010. They told me we will receive in a week. but we haven't received. i called to KPHB branch, Hyderabad Head office, Vijayawada main brach somany times to track the items. but the didn't find the my rice bags till March 3rd. I gave written complaint 2 times regarding my rice bag missing. i clearly mentioned i want claim amount. I got call on March 3rd from...