Navata Road Transport Complaints & Reviews

your incharge form ambattur industrial estate doesn't know proper ethics to speak with customers, despite being your customer for more than ten years don't get proper response from your side. your incharge is using foul language when he was contacted by our representative for a booking. he was very rude to our representative and also declaring that he is the owner and no one can question him and asking us to change our logistics for booking the goods. to bring to your notice this is not the first time we are facing this problem. we are very much unsatisfied with the behaviour of your incharge towards us. we would like to continue our orders with your transports if due action is taken against the person so that he doesn't behave the same in the future, not only with us but also with other customers hope you consider this compalint and take proper action regards balajee [protected]

hi Team, When we checked in chandanagar office is there in near Geeta mahal. But the same is changed to outsut of lingampally which is more than 5 KMS from original place. If you have changed place then the same should be upadted in net as well, when i asked same question responce is like we have get approval. Not sure why you have changed office without government approval.

we took delivery of goods without cheking weight, my staff took as such, the guy who delivered goods said from tirupattur branch the weight and all s correct only you can take the goods, once my staff took the goods as such and came to shop, we found that the goods are damaged and loss of weight, immediately we checked the goods weight it was 4.5 kgs shortage . worth of 10000 rs . people working there are not responding correctly in tirupattur navata office. plz take necessary action immmediately . we are waiting for your reply .plz support us

Regards
charan - [protected]
vasantha vilas
Textile showroom
Tirupattur
Vellore Dist - Tamil Nadu
635601

Source of Luggage Booking : Bangalore (Madivala) Destination of Luggage Receiving : Visakhapatnam (Isukathota) Date of Booking : June 5th 2014 Expected Date of Arrival : Within 3 to 4 Business Days (June 10th 2014) Complaint : The luggage has not arrived yet. Each time we go to Isukathota to find out, the person in charge says that we have not received the luggage from Gajuwaka and is replying very rudely. We have items worth a lot in the bags. Please look into the issue.

Dear Sir / Mam, This is to bring to your notice / complaint on MS Navata Transport. To detail you further I had book a delivery of 35 KGs Rice Bag on 24th April 2014 with LR number :- I038036. Unfortunately still my material is not delivered and whenever I called, they respond saying you will get in 2 days, but it never happened. They always give me vague answers saying no manpower / no vehicles / we are tracking your order and most funniest part is they always saying "we will call you back", but never respond. Request you to take an immediate and respective action on the said company and help me in getting my request done. You are the only hope. Please find below the correspondence mail with Navata. On Thursday, 5 June 2014 5:14 PM, Customercare <[protected]@navata.com> wrote: Dear Mr.B.siva kumar garu, Your complaint has been logged with reference number[protected]. please state this number in case of future correspondence.Our concerned team is working on the issue and we shall revert back to you at the earliest. Sorry for the inconvenience caused to you. Assuring you of our best services at all time. Regards, Customer Care, Navata Road Transport, Ph: 91 866 – 6638686 Email: [protected]@navata.com From: "No Reply" <[protected]@navata.com>To: "Navata Road Transport" <[protected]@navata.com>Cc: [protected]@navata.com, [protected]@navata.com, "incharge csc" <incharge.[protected]@navata.com>, [protected]@navata.comSent: Thursday, June 5, 2014 4:25:40 PMSubject: Complaint on Navata Road Transport website by B Siva Kumar You are in receipt of Complaint by B Siva Kumar on Navata Road Transport website Following are the details Feedback Type : Complaint Name of Visitor : B Siva Kumar Mail : [protected]@yahoo.co.in Way Bill No : I038036 Book Date : 24/04/2014 Phone : [protected] Company Name : Complaint : To Whom so ever it may concern!!! I don't have any problem in reiterating the same story, I had booked for parcel from Sompeta to Hyderabad on 24th April'14 with LR number :- I038036... Your great and most reliable team haven't delivered the same still???? Unfortunately this is the most annoying and disasters thing every happened to me! You should be ashamed to say that you are the best parcel service available in India? I had called to your Vijayawada office and ended up with no / irrelevant / reckless response. If i am not getting any reply with assurance, I will be moving to court and also post all the recorded audio with your executives of vijayawada office in the blog and forum. Who ever is in-charge should learn how to respect customers and safeguard their belongings, this is totally ridiculous on your part of NAVATA REGULAR PARCEL SERVICES. B. Siva Kumar. Door No. : 8-3-228/426/1 Sri Laxmivenkateswara Nilaym Rahamath Nagar Yousufguda, Hyderabad - 45 Phone : [protected], [protected] Thanks & with Regards, Bendhalam Siva Kumar.

Booked from hyb-lalapet([protected])
Booked by d srinivasa rao([protected])
Booked to nellore-vijaya mahal([protected])
Lorry receipt no.99607
L r date: 28.05.2014
No of articles booked: 8nos.
Items delivered only 7nos.On 05.06.2014.
Cash receipt x no.37590 dt.05.06.2014. Rs.1900/-.

Till today i have not received my balanced item washing machine. Please arrange to see that it will delivered immediately

Hi Sir, We have used transport facility from andhra pradesh to Bangalore. Cot got damanged like anything. they kept in rain i think so. wood swelled too much and wood is coming like cotton. that cot position become worst. Please give us valuable suggesion what we can do Thanks Nagaraja [protected]

I contacted Navata Transport to move the House from Chennai to my Home Town Tenali. First they told it was a Home Delivery and after reaching Tenali, they told I need to pay extra 2000 for Home Delivery or else they will not deliver the Articles. Then, i paid the money after long arguments and got them delivered. After the delivery, i found 3 articles were missing and 4 articles were damaged. The damaged articles are Fridge front door, Books table, TV table and computer Table. The missing articles are AC Condenser Tube, 2 Plastic boxes in cylindrical shape (15 KG). Straight away, i complained it in the Navata Head Office Vijayawada about the missing and damaged articles and also the way they have looted extra Money from us for Home delivery. I have given the complaint on Dec 18th, 2013. Till now, i got no response from Navata Transport and whenever i call their complaint cell, they chant a single word. "It is under process and we are checking with Chennai Office."

sir i am N.NARENDRA REDDY. given one refrigerator to KPHB Navata road transport for deliver to DACHEPALLI Navata. L.R NO; E053985-1, Booking date 10/05/13.
they are not deliver my refrigerator till now. I called them lot of times they are not giving any correct information. personally i gone to navata office fore times they are telling that article has missed so we will find that but our enquiry process will get 3 months, after we will decide next thing.
I bought that refrigerator for marriage gift already that marriage also completed. they are talking irresponsible and some times they pick my phone call and not respond.
so please help me.
my contact details [protected]
narendra.[protected]@gmail.com
n.[protected]@pepsico.com

teak wood sofa was booked for transportation through Navata transport from Bobilli, Andhra Pradesh to Bangalore, Karnataka. one leg of Sofa was broken into 2 pieces.when we called the transport after removing the package, they then told they will come home and check and will take the decision on it. they never turned up till 4 days and then I went to office and they are responding very rudely and told that will not do anything for damage. Please help me out.

Dear Sir,

I have booked Kinetic Scooter at Hanamkonda to Mahedipatnam Hyderabad (140 km) vide LR NO R095692 on 20/5.And the consignor has told me and assured me that the scooter will be delivered on 21/5 evening. I felt happy and booked my scooter. But till now 24/5 evening when inquired to Navata Mahidipatnam they confirmed me that they not received any Vehicle. And the response is very poor. First of all nobody lifts the phone and after several hours of trail over phone when I get connected the staff speaks adamantly. What is the time period of delivery after booking I do not know, please help me if any compensation they will pay for the delay.

Thanking You,
With regards,
M Ashfaq Ahemed,
Flat no.314, B Block,
Sara Homes, PVR pillar 173,
Upperpally X roads, Hyderabad.
[protected]--[protected]

Dear sir,

This is vineetha, i send refrigirator,(P017059) from hyderabad to ongole by navata transport hyderabad,dilsukhnagar branch on 17th dec.2010.it was first time i went there actually .they didnot gave me the detailed information,so i didnot submitted the bill slip.they delivered my good without billslip.so A.C.T.O of suryapet caught my good .they told me to pay 14.5%of my bill amount.so i suffered alot. i didnot recieve my good yet. please consider my request for justice.please punish navata transport employees.they are not doing their work properly.

thanking you,
vineetha
[protected]