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Netmeds Complaints & Reviews

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Last updated Feb 16, 2024
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Netmeds reviews & complaints page 11

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R
Riyom Borah
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicine order

I order medicine of 350 rupees and done the payment online but my order was not placed. Please help me out...
+1 photos
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A
Akshay Shnkar
Jul 26, 2022
Jul 30, 2022
This thread was updated on Jul 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order delayed hence requested to cancel still delivered to someone else.

I placed order on July 14th and for the same Netmeds was showing delivery date as 14th July - 16th July. I waited for one more day at delivery location and then I left to my hometown. I also requested to cancel my order via direct mail and through netmeds email and chat option but didn't get any response.
As per FAQs mentioned on Netmeds, I can cancel the order if it's not in transit otherwise if it's in transit I can refuse delivery.br...
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T
Jul 26, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salicure 6 not received in order - 16570430519079686a

ORDER DETAILS
Customer Name Jayesh Taneja
Order ID[protected]A
Order Placed Jul 05, 2022 11:14 PM Delivery July 6 - 7
ORDER 1 of 3
Rx Salicure 6% Ointment 30gm Rs.102.00 Quantity: 1

ABOVE ORDER STATUS IS SHOWING DELIVERED BUT I HAD NOT RECEIVED SALICURE 6 OINTMENT TILL DATE. KINDLY LOOK INTO THE MATTER AND REFUND THE AMOUNT...
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K
Khushboo2121
from Delhi, Delhi
Jul 26, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about netmeds delivery

I've ordered medicines through netmeds on 22-July -2022 estimated delivery date was 23-24july 2022 but now delivery status is showing as returned it's was prepaid payment and I didn't got any refund yet...
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Praveen Kumar Karadugattu
Jul 26, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not done even 6 after the promised delivery date

Address:NetMeds, Bangalore

I had placed my very first order (ORDER:[protected]A) with a proper doctor prescription on NetMeds trusting that you would deliver the medicines on time. I am supposed to start the course with these medicines and revisit the doctor in 2 weeks' time. The specified delivery date was 24th July 2022. I had planned it accordingly. But, the prescription was not verified for 2 days and my order only started to process after that. It was a...
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T
TusharWani
Jul 24, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
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Not delivering medicines on time

From last 1 year netmeds not delivering medicines on time.They always delivering medicines 6-7 days late of expected date. It means they are playing with humans life. Very bad service from netmeds...
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K
khokankumar
from Guwahati, Assam
Jul 21, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing medicine vide order no. 16571290329092034A

Website:www.netmeds.com

Dear sir,

I had ordered 03 items of medicines vide the order no.[protected]A dt. 06/07/2022. Regret to inform you that out of 03 items 02 items had been delivered on 08/07/2022 and 01 item is still pending inspite of several mail correspondence as well as talking with your customer care executive. First they said they will talk to the shipper and get it delivered with priority and than the other executive said that...
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A
Ayanabha Saha
Jul 21, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amaryl M2 tablet missing. Order id-16574751229075868A

Oder id[protected]A
Do not deliver but showing complete delivery . Amarylm2 tablet is missing . That oder is prepaid oder so i refund my money or medicine ....
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L
Lokesh kumar dutt
from Jhansi, Uttar Pradesh
Jul 20, 2022
Jul 25, 2022
This thread was updated on Jul 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reverse pickup and refund

I have Ordered kabi pro protein suppliment sugar free as order id[protected]A on dated 09/06/2022. I have received the wrong product and replacement done at your end as order id NMS[protected]ARS but 22/06/2022 received wrong product again as photo attached.
i have send mail and call several times but still there is no respond at your end.
Kindly check and proceed the same for the refund as soon as possible....
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L
Laboni Mazumder
Jul 20, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining about prepaid order

Address:Loba, Loba near post office,731124

I ordered some medicine in prepaid based ...on 14 th July it's estimate delivery date was on 16 th but it's now 20 th July ..I still not received my order...I have tried to contact...but they didi not responding...so please give me my refund...
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V
Vidyanand pandit
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined but money not refunded

I ordered some medecine from netmeds I paid online after one day my order declined I wrote 3 emails but there is no response I called costumer support but there is no response from 10 days my order I'd is[protected]M...
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Biswajit Choudhury
from Agartala, Tripura
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They intentionally delay my order

Address:Agartala, West Tripura

MY Account No. [protected]
I ordered some emergency & urgent medicines from Netmeds on 17.07.2022 at 0654 pm, but they do not dispatch the medicine now. They intentionally delayed my order. Solve my problem immediately.

Why soo late for dispatch the medicine. 48 hours over, why Netmeds not dispatch the medicine.

How irresponsible they are. Why too late.

My contact number - [protected]...
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S
Surbhi15
from Delhi, Delhi
Jul 19, 2022
Jul 26, 2022
This thread was updated on Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated on Netmeds

Order ID :
[protected]A

I have placed an order on Netmeds application on 7th july 2022 and it estimated delivery date is 8-9 july but i didn't get that order. I called them for the update and everytime I get to hear that we are checking with the logistics yeam and you will get the order in 24-48 hours.
After that on 15th july I asked them to cancel the order and refund my money so they took the cancellation...
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Biswajit Choudhury
from Agartala, Tripura
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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The company intentionally delay for deliver my medicine.

Address:Agartala West Tripura

I ordered some emergency & urgent medicines from Netmeds on 17.07.2022 at 0654 pm, but they do not dispatch the medicine now. They intentionally delayed my order. Solve my problem immediately.

How irresponsible they are. Why too late....
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Y
YERRA RAMESH BABU
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Euglim M Tablets

Address:PARVATHI NAGAR 3rd Lane, MARRIPALEM

ORDER ID:[protected]A is not delivered to me but delivery status shows the item was delivered. I request you to consult the delivery àgent, because he called me for home adress and I was sent him my home location through WhatsApp but he didn't come to my home....
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9
9922
Jul 19, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but order not done

I have purchased medicine from netmeds app by paying 18.75 rs from Phonepay amount debited but order not confirm and not showing in my order section...
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S
Srivignesh S
from Chennai, Tamil Nadu
Jul 18, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Refund on missing items in my order

Address:Chennai

Order ID:[protected]ASO2
Order Date: 20th May'2022
Delivery Date: 24th May'2022
Ticket No:[protected]

I used to order medicines through Netmeds portal. In the order that order ID I mentioned above, few medicines were missing in the shipment. I raised a ticket/compliant through the Netmeds Customer care. I response I received from them is too lame and unacceptable. They re repeatedly telling one thing...
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punam bhanushali
Jul 18, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible customer care support

Website:Netmeds

Order id[protected]ASO1
Order is not delivered even after 1 and half months
I have reached customer care 4 times and sent multiple mails regarding order but every time no action was taken. Order is still not delivered. Every time they say that we haven taken required actions and i should wait for 24 hours. They don't even want to look into my complain....
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F
farooqui sohail
Jul 18, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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17-july-2022 ko distinon 60mg k 20 me se 19 strip mile.1 strip kam mila please 1 strip recorder kijiye

Address:314,near jama masjid marul, Tal-Yawal, Dist-Jalgaon,Maharashtra, pin cod:425503

Order date 9-july-2022, placed order 17-july-2022.mob no:[protected]...
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Y
yasinsk07
from Pune, Maharashtra
Jul 17, 2022
Aug 7, 2022
This thread was updated on Aug 7, 2022
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Refund money is not available to use

Address:Pune

I ordered few medicine from Netmeds app I have attached the order detail
few medicine were unavailable so netmeds refund my money to my netmeds wallet (should be back to my acct/original payment method) but its ok if they keep in my wallet but now i am not able to use that i have emailed to them about this and they are replied to me about there NMS supercash and all and now i am getting message this is going to expire in 3 days and...
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