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Netmeds Complaints & Reviews

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Last updated Feb 16, 2024
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Netmeds reviews & complaints page 12

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D
DineshSrivastava 1961
Jul 17, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in supply/ received of item medicine ordered and to that mentioned in invoice No.CSHX10220104638 Dt.12.7.2022

Cream K-Fusi-B 10g ordered vide Order No.[protected]ASO1 Dt.11.7.2022 according invoice NoCSHX[protected] DT.12.7.2022 received by me on 16.7.2022.
On opening of package found only 01 cream against ordered 02.
Please do needful to avoid inconvenience and financial loss to me....
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Syed Joheb Ali
from Noida, Uttar Pradesh
Jul 17, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Products undelivered/hard to get refund

Address:Guwahati

Product were undelivered not the refund was issued :

May 21, 2022
[protected]A
Neuciti Plus Syrup 60ml - Rs.2, 010.00

Apr 21, 2022
[protected]A
Kenz Soap 75gm - Rs.142.00

They have the extremely difficult portal to get connect to customer service....
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M
mahesh adhikari
Jul 17, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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They send half order

Website:Netmeds.com

I have paid 1057 rupees and they send only half quantity of each med. I can't even see my original order invoice ... Such fraud...
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R
royaa duraani
Jul 16, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medicine not come last one month

Address:45/302 A wing Manish nagar j.p road Andheri West, Near D.N. nagar metro, Near D.N. nagar metro, Near D.N. nagar metro

Last month ordered medicine haven't received to date customer service of no help and the manager dosent want to face the customer the only standard answer we get is in 1 days you will receive the medicine its over a month now...
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O
omkar kharangkar
Jul 16, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
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Money was deducted by order not reflecting in app

I placed an order by 924 rupees via google pay although money was deducted but order is not reflected on my app...
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C
Ch2
Jul 15, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pricing

I had ordered medicine on Netmeds on 10th July 2022
I paid Rs. 936.99, but I received the receipt of Rs. 885.60 (discount price)
I had raised a complaint but no comment on the issue

Order on Netmeds app shows Morr F 10% as Rs. 1025/- but MRP on the box is Rs. 975/-
Similarly for Thyronorm 50mcg, the price shows Rs. 146.24/- but MRP on the box is Rs. 132.02/-

The price shown on netmeds app...
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XQ29Harshmittal
Jul 15, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds not giving refund of my order

My refund amount not given by netmeds till now of order of 12th june
Order id.[protected]A...
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V
vignesh mudaliyar
from Mumbai, Maharashtra
Jul 15, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery date passed and still order is in processing

I have order few medicines on July 11.
Order ID[protected]A with an estimated delivery July 11-July 13.
Today while typing this complaint it is 15th July and still the order is in processing. There is no call or notification from netmeds with any update on why the order is delayed and by when it will be delivered. Being a netmeds first member I was expecting the delivery to be superfast as it says in benefits(for members)....
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S
ShibamNandi1
Jul 14, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery Delay

The items in the order were a priority one and as you promised on-time delivery I agreed to proceed for the transaction.Please let me know whether you can deliver the goods latest by tomorrow or else. This is not the first time I am complaining about the delay in deliveries of goods ordered. The order out for delivery 3 time and I received qurier boy number an sms and i call him but no response from his side.I called your customer service...
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S
Siju Issac
Jul 14, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not issuing refund after order declined

I placed an order on 29th June 8:22PM Order ID[protected]A and paid Rs 454.95 and the order failed but money was deducted so I tried to order again and paid again and the order failed again and Rs 454.95 was deducted AGAIN. I contacted netmeds chat support (which is difficult to find on their app) and they initially said i should wait for 7 days and I waited and then I said i didn't get any refund. They asked me to share gpay payment...
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Rishie Prabhakaran
Jul 13, 2022
Jul 21, 2022
This thread was updated on Jul 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money has been debited but order not placed

I had placed an order lest night (12th July 2022) through my Netmeds app. The amount was payed through UPI and the money has been debited, but the orders section on the app shows that no order has been placed. Kindly initiate a refund or place the order....
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S
Sadananda Das
from Ingraj Bazar, West Bengal
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Order not delivered yet

Order id[protected]ASO1.courier QWIK .DELIVERY PARTNER GRAB.Grab says they don't deliver at my address. So what can I do??? Coustomer care executive says will deliver shortly priority basis (common word)...
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N
Nilanirmal
from Pollachi, Tamil Nadu
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivery delay

Website:www.netmeds.com

I have ordered two medicine on 11 july 2022 but delivery has been delay and now it shows delivery failed but there is no call from the courier office please deliver the medicine as soon as possible...
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A
Aaris Ajmeri
Jul 13, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund is not done since two month

I had ordered two medicine from netmeds. One was ordered by wrong name so i returned it and they said they will refund within 2-3 weeks. It has been two month but whenever i ask for refund throgh email, they says your complain is forwarded to concerend department and it will addressed shortly. In between they said they have processed the refund into my bank acc but when i did not receive any amount into my acc then i asked them again and...
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G
from Bengaluru, Karnataka
Jul 12, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Product delivered

I placed a himalaya baby care kit, but they delivered the lower version.
It looks like its done to deceive the customer as they have similar image to product issue on other products.
I called them few times but they say their other team looks into this. My tickets are always getting the same response with no results. Its been two weeks and still no response.
Then their calls started to go blank after waiting, so very...
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V
vanathipri
from Chennai, Tamil Nadu
Jul 12, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
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Amount refund

I had Placed an order on Netmeds on April 15, The product has not been delivered and from April 22nd I am following for the refund of Rs., 2, 799.They are saying that the amount has been refunded but till now i have not received my money.continuously but no respond from them....
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Lingith Paul
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not sending product after payment

Order id[protected]A
Order 2 items on july 6th. On july 7th received only one item. Immediately sent an email to missing department regarding the issue. Till july 11th not providing proper response and even there customer service is pathetic stating that we have escalated the issue. Not even providing the status on re- shipping the tablets or providing refund....
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Nidhi kharva
from Vadodara, Gujarat
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted order declined and refund not received

I placed order on 7th july 2022 my payment got deducted but my order was declined and still they are not answering regarding refund...
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XQ29Harshmittal
Jul 11, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Netmeds not giving my order refund

Order id.[protected]A
Medicine name : Neuciti plus syrup 60ml
Quantity : 2
Price : 1072
I have returned my order on the same day it is delivered and it had been picked on 16th of june but still now netmeds has not given my refund amount...
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J
JincyM
from Mumbai, Maharashtra
Jul 10, 2022
Jul 14, 2022
This thread was updated on Jul 14, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted, no order created

I had tried to place an order worth ₹2026 medicines on 7th July. My amount got debited from my account but order wasn't placed. It's been two days I am trying to either get the medicine delivered or money refunded. The executives are just asking me to wait for 24 hours and then 48 hours. One of them had an audacity to say that my money is safe with netmeds. What is netmeds now, RBI! Atleast a confirmation that I will get the medicines delivered...
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