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Netmeds Complaints & Reviews

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Last updated Feb 16, 2024
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Netmeds reviews & complaints page 10

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A
Arjun Agrawal2569
from Bhind, Madhya Pradesh
Aug 8, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about that my payment is done but not showing in the app

Hello, my Name is Arjun Agrawal, i placed a order on netmeds on 8 August 2022 using fampay, the money was deducted but the order is not showing, i think it's not placed, pls help .. thank you...
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Radha Garg
Aug 8, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
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Delivery Denied and Refund Delayed

Order Number:[protected]M
Name: Muskan Garg
Phone number: [protected]
First of all, I did not received my order after 10 days of placing it, and then I had to cancel it by force and I still haven’t received my refund even after 10 days of cancelling it . I had paid for the order by Net Banking.
Such an unprofessional behaviour by you guys.I WANT MY FREAKIN MONEY BACK!...
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Sampada Shelar
Aug 8, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service of deliver experienced

Address:A2/309 Bhavani Shankar road, Kalika Darshan bldg, dadar west

Hello team,
I must say you have lost a customer because of your so good delivery service offered by pharmacy.

I am so glad that pharmacy takes their customer so very seriously and actually delivers thier promised .

Ok now let me bring it to your notice I had placed order of medicine on 29th which got returned and when asked about it they said ' short of stock', I do not understand if there is short of...
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Nikitamundra7
Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my product

The issue that I have experienced was: On 3rd August i had ordered 2 medicines from Netmeds.com. They automatically returned my product without my permission. They also deduct my money from my bank account. It's 4-5 days they are not giving refund of my order. They always say this that your refund process will be initiated within 24 to 48 hours. They are doing nothing. They even don't reply on emails.
Pay my refund with 20% interest....
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Priya K P
from Trivandrum, Kerala
Aug 7, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined but no refund

Address:Thiruvananthapuram, Kerala

The order was decided but no refund was deposited...
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S
Srijit.singh7
Aug 6, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted. Order not showing up

I placed an order if nicogum 4mg 3 packets. Money got deducted from my gpay but when I check order status it shows no order....
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Simi 1234
from Ludhiana, Punjab
Aug 4, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted order not confirmed

Address:Ludhiana

I have ordered a medicine from netmeds on 3/08/2022. Amount of 2099.41 has been deducted from my account but 24 hours passed away till my order not confirmed.i have not got any sms about order placed....
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R
Rahul828
from Pilibhit, Uttar Pradesh
Aug 4, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered fraud

Address:Moh durga prasad Bisalpur pilibhit uttar prdesh 262201

Mane 27 july 2022 ko 3 medics neatness se order ki thi 2 medicine mili ek medicine nahi mili mane helpline no par contact unhone kha 24 hour ke andar aapko medicine deliver ho jaygi par abhit tak nahi mili delivery last date 1 july thi
Order id[protected]MS01
Tracking id[protected]...
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Bidisha jha
from Kalyani, West Bengal
Aug 3, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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The behavior of delivery agent.

Address:B-11/21

I received a netmeds product today bt delivery person shockingly abused me and threatened me for no reason.I am mentally shocked and speechless today.Please look into this matter....
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subhashbose
from Kolkata, West Bengal
Aug 3, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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Money deducted but payment not processed by them, yet no refund after 4 months

While making an online payment for the order (id[protected]W), money was deducted from my bank but was not processed by their faulty gateway. I made second payment to complete my order. This happen in month of May 2022 and now even after almost 4 months they are not refunding the money. I have contacted more than 5 times over email and phone. Emailed them all screenshots of transaction and payment proof they asked, still not resolved....
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S
sandipkumar9580
Aug 2, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are not confirming my order thought I have uploaded valid preparation

Order I'd[protected]A
It is an important medicines contain tryptomer. Although I have uploaded valid prescription they are holding my order for many times and not confirming my order....
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A
Archi Goyal
Aug 2, 2022
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Amount deducted but not refunded

Address:108 -Tower 2, Rang Platinum Society

I ordered 2 medicine, Zydic C lotion 30 ml and Civaderm Shampoo 100ml on 30th july, payment was successful, but order didn’t complete. Refund is not initiated and it is not showing anywhere....
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A
aannkkiitt
Jul 31, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount not refunded even after 1 month

Order not delivered and amount also not refunded even after 1 month. Poorest customer support, called them atleast 10 times.
Repenting to be its customer.
Seeking refund at the earlies. Stop torturing your customers NETMEDS. Government to Please cancel the LICENSE of these cheaters.
Disgusting, Dissapointing...
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Bharathi Pothirendi
Jul 31, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my medicines

Hello I ordered medicines on 28th Aug at that time it shows 1 day delivery today it's 31st Aug still I didn't get my order in tracking is shows that it reached my home location yesterday but still they didn't deliver my order in QWIK courier is that kind of fraud or what I didn't understand delivery medicines immediately or return my money...
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M
Muskan Chanda
Jul 31, 2022
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Extremely late Delivery

I ordered an injection and I needed the injection by 30 July 2022. I ordered it from Netmeds on 27 July 2022 at 12:30 AM and estimated delivery date was 29 to 30 July 2022. It’s already 31st of July and have not yet received the order. The patient severely required the dosage by yesterday. I am perturbed by the kind of service Netmeds provides and being my first time experience with Netmeds I would never ever think in my life to order from...
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Ronak Gharat
from Palghar, Maharashtra
Jul 29, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Refund after Delivery failed

Website:www.netmeds.com

I ordered tablets for my mother on Jun 18 After nearly. 1 month the company couldn't deliver me so i asked for refund but after several follow ups thr money is not refunded to me. also i ordered 2 tablets on 14 july and they failed to deliver that too on time. They said about the mistake of Delivery company so i asked to change it for me which they agreed on. So after again several follow ups i called again the customer care and they said...
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sumeethindu
from Mumbai, Maharashtra
Jul 29, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order stuck since last 4 days and one medicine missing

Address:5th Floor, EA Chambers (Express Avenue) No 49 & 50 L, Whites Road, Royapettah, Chennai - 600014

Order no[protected]A
I had placed order using Netmeds app on 26th July, 2022. This was reorder and the prescription was the one approved by Netmeds in the previous order. In addition, I had ordered 4 medicines and one of the medicine is missing. I had been following up with them via emails and chats but i am only getting assurance that we will process is soon. Order has been stuck at consultation stage is not moving. Medicines...
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A
Aryan Singhal 70166
Jul 28, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Still not received after 5 days! (QWIK courier)

Its been 5 days since I placed my order on Netmeds, my Order was split up into two halves, one was delivered on time and the other has not been delivered and is in transit since 2 DAYS!
There is no link to the QWIK website or such too.
Very unprofessional behavior from such a reputed brand all due to this QWIK courier service. Please do look into this ASAP or else just return my money back....
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N
netmed
Jul 28, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order declined - refund not made

Order ID
[protected]W
Order Placed
Jul 25, 2022 12:27 AM
The above order declined although full payment of Rs.628.35 made. No refund issued till date.
The most pathetic is that I talked with helpdesk who promised to solve verbally, but did not issued any acknowledgement or a taken number. The company does not disclose its contact number or e-mail where an aggreived customer can lodge complaint.br...
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shailaja23
from Pune, Maharashtra
Jul 28, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Delivery

Following is my tracking id pf[protected].001 . product came to pune on 26 july 2022 morning before 9 am.delivery date was 26th july2022. hadn't got product .26th eve raised issue of non delivery .27 morning i raised issue 28 morning raised issue 28th noon raised issue no use . this is one of the worst call cent and delivery service i ever seen in my last 67 years of life.

smt.shailaja jayant kulkarni pune...
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