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NoBroker Complaints & Reviews

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Last updated Sep 28, 2023
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NoBroker reviews & complaints page 6

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M
Mangatayaru Atluri
from Hyderabad, Telangana
May 29, 2023
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Refund of deposit for cartoon boxes

I have used no broker service
Hi Mangatayaru,

We have escalated the matter to the supervisor and you will receive further updates on priority basis.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Wed, 3 May at 8:50 AM, Mangatayaru Atluri wrote:
very bad experience

On Mon, May 1, 2023 at 3:14 AM Mangatayaru Atluri wrote:br...
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A
AllanAsirrajS
from Chennai, Tamil Nadu
May 29, 2023
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Selling wrong information, No escalation Matrix

Date of Plan purchase: 19-March-2023
Plan Validity till: 17-June-2023
Date of Complaint through call : 23rd-May-2023
Date of Complaint through mail : 25th-May-2023
Date follow up through Email & call : 26th-May-2023
Date follow up through Email & call : 27th-May-2023
Date follow up through Email : 29th-May-2023
Requested resolution: to retrive the choice to contact owners for the number...
+3 photos
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M
Mangatayaru Atluri
from Hyderabad, Telangana
May 29, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of cartoon boxes deposit Rs 1000/- Hspm 6984793

I have lodged complaint with no broker regarding partner service.no resolution

Hi Mangatayaru,

We have escalated the matter to the supervisor and you will receive further updates on priority basis.

Thanks & Regards,
Sucheta Roy
Home Store | Packers And Movers Servicing

On Wed, 3 May at 8:50 AM, Mangatayaru Atluri wrote:
very bad experience

On...
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S
suchi_us
from Bengaluru, Karnataka
May 29, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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NoBroker is not providing refund even after following up for a month.

I have opted for the Comprehensive property management services for my apartment in Bangalore and paid the deposit and fees. But due to large number of enquiries I got from outside, I have requested to cancel my plan and shared all the proofs that I got the tenant, adhering to their policies and requested for a refund. They refused to do the refund and my RM kind of threated me in saying the only option for you me is to go ahead with the...
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B
Bhavita Patel
from SURAT, Gujarat
May 26, 2023
May 27, 2023
This thread was updated on May 27, 2023
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Address:Surat

Hello, Need your support. On 17th April, 2023 I got message 20, 000 Rs. Debited from Axis Bank credit Card. Which I didn't do any transaction. I went complaint about this fraud in Axis Bank, they said this transaction is done by OTP. On that day I didn't got any OTP from bank. Bank said you have to pay any how we can't do anything. Support me what can I do to solve this problem. I want my money back.
NoBroker customer support has been notified about the posted complaint.
Hi Bhavita, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can discuss this over a phone call.
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    G
    Gaurav.Bhardwaj
    from Hyderabad, Telangana
    May 26, 2023
    Jun 3, 2023
    This thread was updated on Jun 3, 2023
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    Address:Kondapur Main Road, opposite Le Meridien, Banjara Basthi, Jayabheri Enclave, Gachibowli, Hyderabad, Telangana 500032

    My Interior work was supposed to be finished by 28th February 2023 as per the written deadline given to me by the sales team. But still by today some of the work is still pending.

    I have received the wardrobe with some design issues as I have received a different design than what I have shown in the docket. I have been following these guys for the last two months, but they are so unprofessional that they don't feel like answering the customer's call. The dimensions mentioned in the docket and what I have received are poles apart. Even after accepting that there is a design issue still, there is no update or any resolution on this.

    Trying to reach their design managers Srivalli or Ayush is like hitting your head against a brick block. You have to contact them 100 times for any minor issue, and they still do not answer your calls.
    NoBroker customer support has been notified about the posted complaint.
    Hi Gaurav, our interior design team always tends to do the work within the deadline, and we're constantly interested in hearing from our customers about what they require and making sure to perform the work as planned. Please provide us with your registered contact details so that we can check with our team what went wrong here and provide you with an update on priority.
    Gaurav.Bhardwaj's [Complaint's author] reply, May 31, 2023
    7017002745
    Still, there is no response from your end.
    NoBroker Customer Care's response, Jun 4, 2023
    Verified Support
    Hi Gaurav, we recognize that there are some design variations and material mismatches that have occurred instead of what you've agreed to. However, we'd like to let you know that we've taken strict actions against our respective personnel regarding the lack of follow-up & the material mismatches. We'll keep you updated about further actions for your resolution. We appreciate your understanding.
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      S
      Sai 1983
      May 24, 2023
      Jun 17, 2023
      This thread was updated on Jun 17, 2023
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      Address:Nobroker Technologies Solutions Pvt. Ltd., Sarjapura Road, Karnataka - 560035

      On April 29 2023 we have paid Rs.5000 towards owner assure money back plan if nobroker failed to find a tenant within 30 days or return full amount.
      Now (after 23 days) nobroker agents are calling & saying that the plan is not applicable in the area where the property is located & the plan is cancelled & no further service provided & ₹5000 not refunded
      +2 photos
      NoBroker customer support has been notified about the posted complaint.
      Hi Sai, at NoBroker, our relationship managers provide exceptional support to our customers throughout their journey with us, ensuring a seamless and enjoyable experience. However, please share your registered number so that we can check what went wrong and provide you with a resolution.
      Sai 1983's [Complaint's author] reply, May 29, 2023
      This is my registered number +91 9844528901.

      As per the taken plan (Money back), if Nobroker fails to provide a tenant before 30 days, the money will be refunded.

      Since now, the plan is elapsed, I request the paid 5K has to refunded by Nobroker ASAP.
      Hi Sreenesh, at NoBroker, our relationship managers provide exceptional support to our customers throughout their journey with us, ensuring a seamless and enjoyable experience. However, please share your registered number so that we can check and provide you with a resolution.
      Hi Sai, we understand that our team has been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
      Hi Sai, we understand that our team has been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
      Hi Sai, we understand that our team has been in touch with you and initiated a refund which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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        J
        jagadeeswarareddy
        from Delhi, Delhi
        May 24, 2023
        May 26, 2023
        This thread was updated on May 26, 2023
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        Go ahead with NoBroker movers and packers if you need to stress yourself.

        On move date both Moving partner and customer service will not respond to your calls. They have no respect for customer time.

        If you have paid any amount forget about the token amount. Looks like they are surviving on this free revenue.
        NoBroker customer support has been notified about the posted complaint.
        Hi Jagadeeswara, we always strive to respond promptly and our partners always make sure that they arrive at the destination at the specified time, so that the shifting can be completed without any hassle. However, kindly share your registered contact details so that we can proceed further with the investigation and provide you with a resolution.
        Hi Jagadeeswara, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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          J
          jagadeeswarareddy
          from Delhi, Delhi
          May 24, 2023
          May 26, 2023
          This thread was updated on May 26, 2023
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          I have booked movers and packers from NoBroker. Looks like they are fraud people and only interested in collecting token amount.

          On the move day neither the customer care or the assigned partner picks your call.
          NoBroker customer support has been notified about the posted complaint.
          Hi Jagadeeswara, we always strive to respond promptly and our partners always make sure that they arrive at the destination at the specified time, so that the shifting can be completed without any hassle. However, kindly share your registered contact details so that we can proceed further with the investigation and provide you with a resolution.
          Hi Jagadeeswara, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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            S
            satzd32
            May 23, 2023
            May 23, 2023
            This thread was updated on May 23, 2023
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            Not a genuine service

            I took Moneyback plan to rent a house in Hyderabad with a promise of a Local Expert who helps with my search and saves my time. Here is how the conversation went.

            Before Purchasing the plan:
            Got multiple calls daily, even at midnight. Thye used to respond immediately to my request on chat and arranges a call back to me. Sales guy calls me in no time.

            Sales guy: What is your requirement and budget and locality.br...
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            P
            praful.arora
            from Delhi, Delhi
            May 22, 2023
            May 22, 2023
            This thread was updated on May 22, 2023
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Address:Gurgaon

            Fraud company, if after reading this you deal with them, its your own fault. I opted for guarantee package under which they will either provide you a tenant, or refund your money if you get a tenant from other sources before they can get you one. After getting a tenant from local Dealer in Gurgaon, I completed the formalities of sending my lease deed and all proofs to nobroker. Now they are not issuing my refund, dodging my calls and not responding to my mails. Total fraud company, BEWARE.
            Jun 14, 2023
            Complaint marked as Resolved 
            Refund has now been provided by nobroker.com
            NoBroker customer support has been notified about the posted complaint.
            Hi Praful, whenever you are eligible for a refund as per the T&C of the plan, we never delay in initiating the same. Hence, kindly share your registered number so that we can look into your issue and provide you with a resolution on priority.
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              S
              ShaSha143221
              May 19, 2023
              May 19, 2023
              This thread was updated on May 19, 2023
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              Refund and not receiving contact numbers for residential tenant plan from last 45 days

              Hello,

              I took the Residential Tenant plan service on 1st April 2023. However, when I search for any owner number it just display the message the owner number has been sent on your mobile number and email address but I haven't received till now. In this case, i lost my 10 limits out of 25 contacts.

              I raised the request on no broker customer service and they said there is an issue on multiple accounts and hence...
              +1 photos
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              A
              Anjuabhi25
              May 19, 2023
              Jun 24, 2023
              This thread was updated on Jun 24, 2023
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              Address:No broker technologies solutions private limited, Bangalore

              I have availed a property management plan from no broker for renting out one of our apartment in Bangalore. Initially i was given a lot of false promises and after payment even receipt was not provided on time. After a fight i had the receipt but no services were provided for the same. I tried to talk to many representatives and also was told refund will.be made in 7days. My order I'd for the payment is[protected]. Till date no refund has been made nor any updates on the same. I feel really cheated and i have lost all trust with this company.
              Hope to find some solution for the losses and trauma i have faced.
              NoBroker customer support has been notified about the posted complaint.
              Hi Anjana, we are committed to providing top-notch service to our CPMS customers and end-to-end assistance throughout the process. We regret that the receipt for the same you were not given. Also, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
              Hi Anjana, we understand that you were dissatisfied with our service and we regret the same. Furthermore, we understand that our team have been in touch with you and initiated a refund, which is already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                D
                Dinesh Reddy Royal
                from Chennai, Tamil Nadu
                May 18, 2023
                May 19, 2023
                This thread was updated on May 19, 2023
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                Dear Team, I was Moved On[protected] through No Broker packer and Movers. During moving the person Was Damaged My refrigerator and Inner Glass and Double Bed. But Before Shifting they Are promised me to 100% safe & Professional movers will come with Movement manager. But they are worked Like Roadside guys. After that I was done My Service With Urban company Provider. And They charged me to 1100 rs. And for Bed Charged 500 rs. And Tip given For No broker 500 rs.. who will bear all Theasd Charges And again Will telling Wrost Service By no broker packer and Movers.
                NoBroker customer support has been notified about the posted complaint.
                After Movement Just In Minutes No broker Team Was Not Responding my Calls and Messages. And Even I was Mailed no Broker Also. They Are also Not Responded.

                Hi Dinesh, our consignment team is constantly careful not to damage our customer's belongings. Please share your registered contact details so that we can check with our team & take appropriate actions to provide you with a feasible resolution on priority.
                NoBroker Customer Care's response, May 22, 2023
                Verified Support
                Hi Dinesh, we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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                  D
                  Dinesh Reddy Royal
                  from Chennai, Tamil Nadu
                  May 18, 2023
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  Dear Team,

                  As i was Moved On[protected] through No broker packers and movers. They Are promised me to we are Professional movers and Will move 100% safe. But they are Damaged my Refrigerator and Double Bed. After Moving the refrigerator Power not coming, and Inner Glass was Broken. When I was Contact the No broker they are Not Given Any Response. And Movement manager also Not Responded. After Multiple mails Also No broker was Not Responded. And Then I was Repaired my Refrigerator with Urban Company service Provider. but the way No broker was given Response was Very Wrost. After collected Extra 500 rs From Me for Tip.
                  +2 photos
                  May 18, 2023
                  Complaint marked as Resolved 
                  How Marked as Resolved
                  NoBroker customer support has been notified about the posted complaint.
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                    F
                    Ferdinand D Rozario
                    May 18, 2023
                    May 20, 2023
                    This thread was updated on May 20, 2023
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                    I have unsubscribed from no brokers, but they re forcing me to check property listings from their site along with upgrading to their membership plans. they are forcing me to take their membership plans. i told them no. still they are spamming my inbox with mails after mails. the are harassing me. they are being stubborn in not unsubscribing me from their mailing list, and in spite of repeatedly telling them to deactivate my account permanently from their databases, they are neglecting my request from customer care itself. they are saying ok sir, ill do it. but still i'm getting, advertisements, updates regarding subscription upgradation, newsletters, and search recommendations forcefully.
                    please look into the matter as soon as possible, and help me out. please take necessary actions regarding the same.
                    the app, and its services were of no help or use to me. as a customer, i was not satisfied with their services. still they are pestering me to apply to nobroker.com.
                    NoBroker customer support has been notified about the posted complaint.
                    Hi Ferdinand, we never like to annoy our customers with our phone calls, emails, or text messages. Hence, we have unsubscribed your contact details from our database. Please let us know if there is anything else we can assist you with.
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                      F
                      May 18, 2023
                      May 18, 2023
                      This thread was updated on May 18, 2023
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                      This is complaint regarding unauthorised use of my credit card for a payment in name of Nobroker services.
                      An amount of Rs 25311 has been deducted from my credit by a fraud call, to your account on 20th October 2022.
                      Kindly help me with this as bank is generating statement in my name.
                      +1 photos
                      NoBroker customer support has been notified about the posted complaint.
                      Hi Fatima, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can discuss this over a phone call.
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                        Y
                        Yuvasri Reddy
                        from Chennai, Tamil Nadu
                        May 17, 2023
                        May 18, 2023
                        This thread was updated on May 18, 2023
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                        Hi

                        I booked a property for rent through no broker for 12000 rs as booking advance
                        Now they are not letting me to rent out the property as well as they are not refunding the money.
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Yuvasri, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we would request you to share your registered contact details so that we can investigate your issue and provide you with a resolution.
                        Yuvasri Reddy's [Complaint's author] reply, May 23, 2023
                        Mail is [email protected]

                        You can reply to this mail.
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                          D
                          Devi1989
                          from Hyderabad, Andhra Pradesh
                          May 17, 2023
                          May 22, 2023
                          This thread was updated on May 22, 2023
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                          Address:chandanagar, hyderabad

                          I have Enrolled for Money Back Guarantee plan as owner for renting my flat in Nobroker on March9th 2023 and paid 7668rs to them.
                          Before the plan end date, i have found my tenant by myself and submitted the rental agreement prepared by nobroker team only for refund of my plan amount.
                          They have not all responded on this and no acknowledgement that they have recieved rental agreement also.Many mails, many calls to them, but no response on this yet.
                          Such a worst people and waste plans making money without showing any services to customers...
                          They are trying to make customers attract to thier money back plans which are of completely fraud.
                          NoBroker customer support has been notified about the posted complaint.
                          Hi Devi, if you are eligible for a refund as per the terms & conditions of the plan, we never delay in processing the same. Hence, we would request you to share your registered contact details so that we can investigate your issue and provide you with a resolution.
                          Hi Devi, we are still waiting for your registered number in order to address your issue. Please provide us with the same so that one of our executives can connect with you to address your concern & provide you with a resolution.
                          satzd32's reply, May 23, 2023
                          everyone knows this is a fraud and misleading message.
                          Same here, Fraud company, if after reading this you deal with them, its your own fault. I opted for guarantee package under which they will either provide you a tenant, or refund your money if you get a tenant from other sources before they can get you one. After getting a tenant from local Dealer in Gurgaon, I completed the formalities of sending my lease deed and all proofs to nobroker. Now they are not issuing my refund, dodging my calls and not responding to my mails. Total fraud company, BEWARE.
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                            S
                            s.chatt93
                            May 17, 2023
                            Jun 27, 2023
                            This thread was updated on Jun 27, 2023
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                            Refund on cancelled Rental Agreement and Police Intimation

                            Website:www.nobroker.in

                            I purchased Rental Agreement and Police Intimation Service from NoBroker.com. The agreement was purchased on 15th April 2023.
                            The Biometric for Tenant was not done by the NoBroker team in Time, and the Owner had left the country. This was informed to the NoBroker team repeatedly. Even after prior information and constant follow-up, the NoBroker team did not complete the Owner Biometric before the owner's departure.
                            Then, on...
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