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NoBroker Complaints & Reviews

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Updated: Sep 17, 2025
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NoBroker reviews & complaints page 6

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R
rudreshsm
from Hyderabad, Andhra Pradesh
Mar 29, 2024
Apr 1, 2024
This thread was updated on Apr 1, 2024
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Items not delivered even after 7 days. Pathetic customer support.

Address: Hyderabad

I have put my items into noborker.com movers and packers from Bangalore to Hyderabad on 23rd March 2024. There were 77 items with two items three wheeler and electric guesser unpacked while shifting from my house to nobroker wearhouse. On that day your partner had sent a small vehicle that couldn't accommodate all the items. They booked a porter vehicle and took the items. It was promised to me that the items will be delivered in 3-4...
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Gaurav.Bhardwaj
from Hyderabad, Telangana
Mar 26, 2024
May 11, 2024
This thread was updated on May 11, 2024
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Address: Hyderabad

Hello Everyone,

I want to draw your attention about the pathetic service from NoBroker Interior team. First of all the project (HS[protected] was supposed to finish on 28th February 2023 but was Handed Over to me in the month of August. And till tosay still there are some snag pending. Moreover they charged me extra convenience fee which was promised to me for the refund but still after several followups there is no update from their end about the refund of the convenience fee as well as the Delayed Penalty. I think a strict action should be taken against them.
Jun 13, 2024
Complaint marked as Resolved 
NoBroker customer support has been notified about the posted complaint.
Apr 02, 2024
Updated by Gaurav.Bhardwaj
Still there is no response from your escalation team despite of mailing them several time.
Verified Support
May 11, 2024
NoBroker Customer Care's response
Hi Gaurav, we understand your request for a refund due to challenges with the interior service. However, based on the latest update, we are unable to process the refund as the SNAG has been resolved. Therefore, we are closing your case. Please inform us if there is anything else we can assist you with.
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    J
    from Bengaluru, Karnataka
    Mar 26, 2024
    Apr 22, 2024
    This thread was updated on Apr 22, 2024
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    Nobroker Legal Service | Amount Refund

    Dear team,

    I am frustrated with Nobroker Company. Once they sell their service, they never reply or call back. Please see the below story and need your urgent help on it.

    On 4 Dec, 2023, They called me to buy a legal service, by misleading me, by confusing me. I end up buying a Nobroker Legal service package of worth rupees 23, 000/-. Later I realised, It is of no use for me. I asked him, please adjust this...
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    Anr1
    Mar 24, 2024
    Mar 25, 2024
    This thread was updated on Mar 25, 2024
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    I got a call from a girl today claiming to be Axis Bank employee and she said that my credit card insurance policy got changed last week and I'll be charged for the same. If I want to remove that policy, I need to provide certain information and then I recieved one sms for a transaction amount of Rs92, 181.18 from my credit card. The transaction was done to Nobroker Technologies Sol 133049. I didn't make this fraudulent transaction and I want to complaint regarding the same. Contact no. of Scammer - [protected]
    +1 photos
    Apr 25, 2024
    Complaint marked as Resolved 
    NoBroker customer support has been notified about the posted complaint.
    Verified Support
    Mar 25, 2024
    NoBroker Customer Care's response
    Hi There, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We would request you to share your registered contact details so that we can check and do the needful asap.
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      ptiwari77
      Mar 23, 2024
      Apr 1, 2024
      This thread was updated on Apr 1, 2024
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      Address: B-305 RAJII HOUSE SOCIETY CHS

      I paid ₹1, 178.82 on March 22, 2024, intending to rent a 1 BHK flat. After selecting the property, I tried contacting the owner multiple times, but he didn’t answer. Eventually, he picked up and informed me that the flat was already rented out. However, the reality is that it’s still available through a broker.

      We also reached out to 2 or 3 other property owners, but most of them didn’t answer their phones either. When I asked NoBroker for a refund, they simply stated that they don’t have a refund policy. Surprisingly, they claim there’s no mention of it anywhere

      Please help me to get my refund asap.

      Mobile No [protected]
      +2 photos
      May 3, 2024
      Complaint marked as Resolved 
      NoBroker customer support has been notified about the posted complaint.
      Verified Support
      Mar 25, 2024
      NoBroker Customer Care's response
      Hi There, we make every effort to remove rented-out properties from our platform. Additionally, we strictly maintain a database of authentic leads. Moreover, we ensure the prompt initiation of refunds whenever you are eligible. Your concern has been escalated to our team, and one of our experts will contact you shortly.
      Mar 27, 2024
      Updated by ptiwari77
      Hi NoBroker Team,

      I don’t know how many people you have cheated through your website, but I would like to request you to stop such practices. Otherwise, I will complain about this to our Prime Minister, Mr. Modi Ji. I will wait one more week and then take further action against you. Please refund my money as soon as possible.

      Thank You !
      Verified Support
      Apr 01, 2024
      NoBroker Customer Care's response
      Hi Prabhat, we understand that our team has been in touch with you and initiated a refund, which has already credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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        N
        Nishant@2021
        from Bengaluru, Karnataka
        Mar 23, 2024
        Mar 25, 2024
        This thread was updated on Mar 25, 2024
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        Address: Nobroker, Bangalore
        Website: nobroker.in

        In order to get a rented house I purchased Nobroker Relax plan on 21st March, 2024. I was assigned an Relationship Manager who initially was showing some random properties which were totally not as per my requirement.
        Since today i.e. 23rd March, 2024 all my services just vanished, there is absolutely no way to contact the RM or Nobroker, noone is responding to calls. Everything just vanished, all my shortlisted properties and the contact of the owners. The nobroker charged me Rs 4129 for this valid for 45 days, but all the services just disappeared from my login. This clearly shows the unprofessional and unethical behaviour of Nobroker. They are just doing fraud in the name of services.
        Please take strict action against Nobroker and ensure that they refund my full amount along with a compensation for this mental harassment.
        +2 photos
        Apr 26, 2024
        Complaint marked as Resolved 
        NoBroker customer support has been notified about the posted complaint.
        Verified Support
        Mar 25, 2024
        NoBroker Customer Care's response
        Hi Nishant, we have qualified relationship managers who are committed to finding suitable properties that fulfill your requirements, along with timely follow-up. Your concern has been escalated to our team, and one of our experts will contact you shortly.
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          Shreyash p
          from Pune, Maharashtra
          Mar 21, 2024
          Apr 18, 2024
          This thread was updated on Apr 18, 2024
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          No Broker - Super Relax Plan Payment Refund

          To Whom It May Concern,

          I am writing to lodge a formal complaint against No Broker regarding the inadequate services provided under their Super Relax Plan. My contact number is [protected], and I enrolled in the plan on March 18, 2024. Despite numerous attempts to resolve the issue through various channels, including multiple phone calls to their sales team and customer care, the problem remains unresolved.

          On...
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          saxsau300991
          Mar 20, 2024
          Mar 21, 2024
          This thread was updated on Mar 21, 2024
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          Booking Amount refund not provided

          I booked a flat for rent on Thursday (7th March) at Sumadhura Anandam (C block, 214) and paid a token amount of Rs.10, 000 via NoBroker app. The link was provided by NoBroker RM, Sumukha after confirming me that the owner has agreed to the terms. However, when I spoke with the owner (Santosh), he said he never agreed to the terms of rent with NoBroker and he isn't willing to proceed. I have raised this issue with NoBroker on the same...
          +1 photos
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          Parsi Saiteja
          from Hyderabad, Telangana
          Mar 19, 2024
          May 16, 2024
          This thread was updated on May 16, 2024
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          Relax rental plan false promise

          Address: Hyderabad

          Hi Team,

          I have purchased no broker relax plan on 17th March, 2024 post consulting with the sales team. I have provided all my requirements clearly during the call and the representative mentioned there are more than 20 properties for my requirement. Trusting no broker I have purchased Tenant Relax plan of 4128.82 rupees which is valid for 45 days.

          Initial relationship manager (RM) assigned was from mumbai where...
          +1 photos
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          aedxb
          Mar 19, 2024
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          Paid for NRI services but no service received

          Address: DUBAI

          I wanted to purchase a property in Bangalore and I approached No broker.com to avail the service. The representative called and explained that they have exclusive NRI services, where in we will be provided with dedicated relationship manager and a field manager who will take us through virtual tour of the properties which we short list. He promised to share 50 property details and told more can also be offered until we finalise the best one....
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          sagorikamukherjee29
          Mar 19, 2024
          Apr 22, 2024
          This thread was updated on Apr 22, 2024
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          Address: Bren Mercury, No.835/39, Kaikondrahalli, Varthur Hobli, Sarjapur Main Road, Bangalore-560035
          Website: www.nobroker.in/?utm_source=redirects&utm_medium=nobroker.com&utm_campaign=com_redirect

          On 1st of September 2022, I Sagorika Mukherjee, along with Prerana Narayan and Shruti Agarwal entered into an agreement with No broker Company. The company acted as a third party providing us with agency service acting as a intermediary between the owner and us.
          We paid a sum amount of Rs. 50, 000 as security deposit which was said to be returned by the owner after our tenancy period is over.
          The rent for the said lease agreement was 12000 per month which has been duly paid by us to the company. The owner seems to live in USA and thus has taken service from the company but all the power to take due decision still remained with the owner.
          According to the agreement, we were supposed to send a one month notice before vacating the property and the same was done from our end on 5th of January 2024. No action was taken from No brokers side about the same and later we have to call them to ensure the same is being done and thus it was done at the end time and we left the possession of the premise on 5th of January 2024.
          No inspection was done prior to 5th of February although new people kept coming to visit the property along with No brokers agent since 20th of January.
          After inspection was done on 5th of February, we kept on inquiring about the security deposit from the company till 24th of Feb. We have continuously called the company regarding the same and after a hefty of calls we received a settlement document by the company in which the company has arbitrarily shown an expenditure of Rs. amounting to 44000+ and showing expenses also one expense headed as 'general' and also added GST to the same and no such thing has been done on the property.
          After asking the company agent, he said that he is not aware when we will get the money back even though when we entered into the agreement and when we were vacating the same we were informed that the money would be refunded within 5 days from inspection.
          We have continuously been talking to the company regarding the same and also informed them that we will file a consumer case against them but nothing has been done by their end.
          We have talked to the owner and she replied via mail both to the company and us that she has refunded the whole amount to the company, she is not even deducting any money but no reply has been recieved from the company's end. The owner has not asked the company to do any repair and the repairs which it has sent were already broken or damaged items prior to our arrival as also confirmed by the owner.
          It has been a month and we have been suffering with mental agony due to company's misconduct and not providing us back with our money even when the owner has refunded the same.
          +3 photos
          Apr 19, 2024
          Complaint marked as Resolved 
          NoBroker customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2024
          NoBroker Customer Care's response
          Hi Sagorika, our goal is to deliver stress-free and timely property management services to our customers. We prioritize conducting property inspections promptly and processing payments in a timely manner. Nevertheless, we've brought this issue to the attention of our team and will promptly provide you with an update.
          Verified Support
          Apr 22, 2024
          NoBroker Customer Care's response
          Hi Sagorika, we've noted that our team has been in contact with you and transferred the deposit amount, which has already been credited to your account. Therefore, we are closing your complaint. ​Please let us know if there is anything else you need our assistance with.
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            C
            ChandruJustice
            from Chennai, Tamil Nadu
            Mar 16, 2024
            Mar 21, 2024
            This thread was updated on Mar 21, 2024
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            I am from Chennai and I am looking for new rental homes. No broker got my phone number in some way and asked me so many times to subscribe for Super Relax Plan, so that they will assign a relationship manager and field manager, they will do everything like searching houses, schedule meeting, visiting houses, etc. on behalf of me.

            After so many repeated calls from No broker, I believed their promises, and subscribed to Super Relax plan and it's around 8000+. It has been four days, as of now, I dont get any updates from relationship manager and field manager. Relationship manager not at all attending my call and also not replying to my chat.

            I don't even get details for a single property as of now. I dont understand why no broker urged me to subscribe the plan and why they don't care customers after subscribing.

            Really, I am frustrated because I mentioned them that I have only two weeks of time for shifting to new house. I don't see my relationship manager and field managers are working actively. So, I have tried myself booking a meeting for a house, when I tried contacting the owner, I heard voice message says that was already rented out. I am wondered how and why No broker shows rented out property in active available list. No one is helping me and I don't want anyone to help me out any more.

            I have escalated to No broker team and I believe they could have seen all my chat to relationship manager and there was no response from relationship manager side in chat.

            Also I chat with their support team two times for requesting a callback to say all my pains, and the best thing is still now I don't receive single callback.

            I requested No broker to refund my money through email. If they are gentle, they will return. Otherwise I can assume they are doing a beautiful scam and I can go any extreme to get justice.
            Jai Hind!
            NoBroker customer support has been notified about the posted complaint.
            Verified Support
            Mar 18, 2024
            NoBroker Customer Care's response
            Hi Chandru, we never force anyone to join our premium plans. Additionally, our relationship managers and field relationship managers excel in finding houses, scheduling meetings, and visiting properties on behalf of our customers. They prioritize attending to your calls and showing you properties according to your preferred requirements. We maintain transparency in all our dealings and refrain from making false promises. Please share your registered number with us so that we can promptly address your concerns.
            Verified Support
            Mar 20, 2024
            NoBroker Customer Care's response
            Hi Chandru, we are closing this ticket for now as we haven't received your contact details which is needed to investigate the case. Please feel free to reach out to us with the same so that we can assist you further.
            Mar 21, 2024
            Updated by ChandruJustice
            I don't receive any properties as per my requirements from NoBroker. Still now, I didn't even visit single property. Whatever I shortlisted house was rented out (after 3days) due to delay response from NoBroker. I don't want to proceed further. Please refund the money, I don't have second thought. I have recorded all the interactions with RM/FM and support team for proof with me and I don't have intention to post online, try to understand that and kindly refund my money.
            Mar 21, 2024
            Updated by ChandruJustice
            NoBroker driving me crazy, please stop all the work you are doing for me. I don't want to proceed further and waste my time any more. I believed your company and taken premium plan was my biggest mistake. This is really frustrating me and I am not feeling well because of irresponsibility. My blood pressure getting raised when I am thinking on this. If anything happened to me, it's all because of you. I am requesting you to stop further process and consider to refund my money. Thanks.
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              gsrameshkrishnan
              from Bengaluru, Karnataka
              Mar 15, 2024
              Mar 22, 2024
              This thread was updated on Mar 22, 2024
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              After Backing out from Property for Missing documents Refund not issued

              Address: NoBroker Technologies. Bren Mercury Address: 6th Floor, Kaikondrahalli, Kasavanahalli, Bengaluru, Karnataka 560035
              Website: www.nobroker.in

              Hello Sir

              I have approached NoBroker Team to purchase a resale property on Early December 2023. I have finalized the property based on the Seller Team information that this property is B-Khatha and DC Converted and Paid 2 Lakhs amount as a token Advance.
              1 Lakh for Buyer Nobroker Team (Transaction :nborder_[protected])
              1 Laks for Seller Nobroker Team(Transaction: nborder_[protected])

              Attached...
              +6 photos
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              Mandaviya Rahul I
              from Surat, Gujarat
              Mar 13, 2024
              Mar 14, 2024
              This thread was updated on Mar 14, 2024
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              Address: Savitasangam society, near diamond hospital, surat

              Hey, I'm Rahul Mandaviya
              This complaint is regarding the unauthorized transactions that took place using my credit card on 12th March 2024 through NOBROKER TECHNOLOGIES.

              Please note that I have neither participated nor authorized the transaction that is mentioned above, The transaction took place completely without my knowledge and the card was in my possession at all times. I notified the bank immediately when I noticed the transaction mail/message and inform the axis bank block all transactions about the e-fraud.
              Kindly help me in this.
              +3 photos
              Apr 14, 2024
              Complaint marked as Resolved 
              NoBroker customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2024
              NoBroker Customer Care's response
              Hi Rahul, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We are checking this with our team and we will certainly provide you with an update on priority.
              Thank you sir, please short out o[censored]nauthorised transaction by froud.

              Kindly help me.
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                Sounathpanja85
                from Ghatal, West Bengal
                Mar 13, 2024
                Mar 14, 2024
                This thread was updated on Mar 14, 2024
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                Address: Konnagar
                Website: Nobroker technologies ltd.

                On 11/03/24 time 6 pm suddenly I received a otp afterthat i’ve received a transaction of 12, 258.09 Rupees. Pleace give a solution to Back the money from fruader. Their id ECOM_[protected].
                +1 photos
                Apr 14, 2024
                Complaint marked as Resolved 
                NoBroker customer support has been notified about the posted complaint.
                Verified Support
                Mar 14, 2024
                NoBroker Customer Care's response
                Hi Sounath, thanks for bringing this to our notice. It could be possible that these fraudsters are using our name for their fraudulent activities. We are checking this with our team and we will certainly provide you with an update on priority.
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                  Krissss
                  Mar 13, 2024
                  Apr 7, 2024
                  This thread was updated on Apr 7, 2024
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                  Website: www.nobroker.in

                  I wish to file a formal complaint regarding the inadequate service provided by Nobroker in handling my furniture transport needs. During a recent interaction with one of Nobroker's representatives, I provided a comprehensive list of my furniture items. Following this, I was directed to make an advance payment via a provided link.

                  However, upon completing the payment, I discovered that the vehicle arranged by Nobroker was insufficient to accommodate my furniture, which includes large items unsuitable for an 8-foot vehicle. Upon contacting Nobroker's support team to address this issue, I was informed that I would be charged extra for a larger vehicle, a detail that was not communicated to me initially.

                  Despite my attempts to resolve the matter and seek a refund due to the discrepancy in service, Nobroker has adamantly refused to refund the payment. Additionally, I have been waiting for resolution for over two weeks, with promises of a follow-up contact going unfulfilled.

                  This situation has caused me significant inconvenience and frustration. I trust that your Consumer Complaints Department will investigate this matter promptly and take appropriate action to ensure fair treatment and resolution for consumers like myself.

                  Thank you for your attention to this matter.
                  Apr 15, 2024
                  Complaint marked as Resolved 
                  NoBroker customer support has been notified about the posted complaint.
                  Mar 13, 2024
                  Updated by Krissss
                  Booking Id: HSPM-9830678
                  Verified Support
                  Mar 13, 2024
                  NoBroker Customer Care's response
                  Hi Kris, we always ensure to dispatch the appropriate vehicle size according to the inventory size and never overcharge without valid reason. However, we have highlighted your issue to our team and one of our specialists will certainly connect with you on priority.
                  Verified Support
                  Apr 07, 2024
                  NoBroker Customer Care's response
                  Hello Krish, we've noted your request to cancel the shifting service, and as per your instructions, we've cancelled it. Additionally, we've initiated a refund for the booking amount, which has been successfully credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                    saxsau300991
                    Mar 11, 2024
                    Apr 6, 2024
                    This thread was updated on Apr 6, 2024
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                    I booked a flat for rent on Thursday (7th March) at Sumadhura Anandam (C block, 214) and paid a token amount of Rs.10, 000 via NoBroker app. The link was provided by NoBroker RM, Sumukha after confirming me that the owner has agreed to the terms. However, when I spoke with the owner (Santosh), he said he never agreed to the terms of rent with NoBroker and he isn't willing to proceed. I have raised this issue with NoBroker on the same day, but i haven't received even a single callback even after raising this via different channels (email, customer care, relationship manager, etc.). PS: I'm also a "premium" member as i have purchased their Relax plan. Post this incident, my relax plan has also suddenly expired within 5 days of purchasing it! Original validity of the plan was 45 days.
                    Mar 30, 2024
                    Complaint marked as Resolved 
                    Amount has been refunded.
                    NoBroker customer support has been notified about the posted complaint.
                    Mar 11, 2024
                    Updated by saxsau300991
                    Despite multiple requests over the past 5 days, I haven't even received a callback from my relationship manager (Deepak) or from owner relationship manager (Sumukha / Mahalaxmi) who had sent me the payment link.
                    Verified Support
                    Mar 12, 2024
                    NoBroker Customer Care's response
                    Hi There, we always accept the token amount from tenant once they finalize the property which will also be communicated to the owner. However, if you're eligible for the refund, we'll certainly initiate the same. Kindly share your registered contact details so that we can check and do the needful asap.
                    Mar 12, 2024
                    Updated by saxsau300991
                    Phone: [protected]
                    Email: [protected]@rocketmail.com

                    Yes, i thought that the property has been finalized and that's why I had paid the token amount. Why did the owner refuse to go ahead with the deal if NoBroker had confirmed the same with owner?? The most frustrating part is that there has been no response from NoBroker concerned RMs/customer care for last 5 days. I have tried calling, emailing, chatting all possible channels but all i got is that "we will arrange a callback from concerned team". However, I never received a callback from the "concerned" team yet. I have described my issue to around 6-7 different customer care executives/call operators. They just say that they have alerted the concerned team and i will get a call back (in 2 mins/2hours/4hours). But all these were just false promises as no one has called me back yet.
                    Verified Support
                    Apr 06, 2024
                    NoBroker Customer Care's response
                    Hi Saurabh, we understand that you've encountered challenges with our service. However, based on the latest update, our team has processed a refund and resolved the matter with you. Consequently, we are closing your case. Please inform us if there's anything else we can assist you with.
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                      avchadda
                      Mar 3, 2024
                      Mar 6, 2024
                      This thread was updated on Mar 6, 2024
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                      Resolved

                      With reference to all my emails dated 25th February 26th February 29th February and 2nd March 2024.

                      My issue is yet to be sorted out. Check out your inbox for the email address [protected]@nobroker.in

                      You are not sorting out my issue, but closing the complaint like AMATEURS.

                      How can you expect my to provide my contact number on a public forum

                      Do you not have it on your database?

                      Let me know your postal address, so my legal counsel may communicate with you, a step that I am considering
                      Apr 6, 2024
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 04, 2024
                      NoBroker Customer Care's response
                      Hi Arun, we recognize and completely understand your concern. Rest assured, our team is actively addressing your issue and is committed to providing a resolution with priority. Thank you for your patience and cooperation.
                      Your team is pathetic. Instead of solving the issue you have refunded my membership fee.

                      This is an act o[censored]tmost laziness and apathy and lethargy and irresponsibility.
                      NoBroker Customer Care's response, Mar 7, 2024
                      Verified Support
                      Hi Arun, we understand your concern here. Be assured, we're constantly following up on this and we will get back to you with an update at the earliest possible time. We truly appreciate your patience.
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                        Selvajosh
                        Mar 2, 2024
                        Mar 6, 2024
                        This thread was updated on Mar 6, 2024
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                        Refund paid subscription money

                        I have send an email and called the customer care to cancel my subscription refund my money as it is not adding any value. My last paid subscription went for a 3 months without any negoitation with the buyer.And have availed super relax plan where Nobroker is complelety relaxing with my money .

                        After a week no visits planned like the past and it is useless to go ahead for selling my property.

                        Spoken to customer...
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                        pali kakkar
                        from Allahabad, Uttar Pradesh
                        Mar 2, 2024
                        Mar 14, 2024
                        This thread was updated on Mar 14, 2024
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                        Took the payment but not providing the services

                        Address: NoBroker Technologies Solutions Pvt. Ltd. 6th Floor, Kaikondrahalli, Kasavanahalli, Bengaluru, Karnataka 560035

                        I find myself in a challenging situation. Six days ago on 10th Feb 2024 (Saturday), I made a payment to Norbroker for house hunting services. Ganpati Vishnu from customer support assured me that I could begin visiting flats starting 11th February 2024, Sunday, with a promised relationship manager and field manager to assist in negotiations.

                        Unfortunately, since then, I've received no communication from Ganpati Vishnu or my...
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