NoBroker Complaints & Reviews

I am writing to express my dissatisfaction with the service provided by NoBroker, regarding my subscription for finding rental accommodations. Despite purchasing a subscription (1178 INR) with the promise of accessing 25 contacts, I have encountered numerous issues and discrepancies which have severely hindered my ability to secure suitable housing.

Firstly, out of the 8 contacts I have viewed thus far, a significant portion have been unresponsive to calls and messages through the NoBroker platform. This includes instances where I received notifications indicating the availability of tenants, only to be met with silence upon attempted contact.

Furthermore, some advertisers have provided misleading information, such as failing to mention specific roommate preferences or demanding payments for property visits without prior disclosure. Additionally, properties listed as available have turned out to be already rented, rendering my subscription contacts effectively useless.

Despite following NoBroker's recommendation to report these issues on the respective advertisements, I have not seen any improvement or received the promised reactivation of contacts. This lack of resolution has resulted in significant inconvenience and financial loss on my part, as I have been forced to seek alternative accommodation arrangements and incur additional transportation expenses.

Attempts to address these concerns through customer service channels have been met with dismissiveness and unresponsiveness, further exacerbating my frustration and dissatisfaction with the company's handling of the situation.

I hereby request immediate action to rectify these issues, including a refund for the subscription fee paid. I trust that you will take this matter seriously and provide a satisfactory with the judicial assistance.

Sincerely,
SAJIL P S

I have signedup for a paid subscription to Nobroker's Seller Plan. I have several issues with the service of their key team members. I had even requested for a change of the relationship manager, but its only got worse.
a) They dont share the leads of buyers who have shown interest in property with me .
b) The leads are not followed up and over 50+ leads have been rejected by the executive without any proper explanation
c) The exeutve doesnt share even his own email id and even their own field managers unable to contact him.
When I tried to escalate to a senior management team, another of his own friend tries to fraudulently pose like a senior person and doesnt even register a formal complaint. I am in process of filing a formal court case against the company and specifically the perosnnel involved.

I am on Moneyback plan with Nobroker. Got the Property through my Colleagues and Not through No Broker. Emailed the Rental Agreement on 6th April 2024. The Allocated RM Guddeti Sasi Sai Ram has Checked and Confirmed that the Property is Not listed with Nobroker, hence will get my Refund. Till date no updates and Response. They just give a missed call and send a SMS & Watsapp saying, you are not responding, if you do not replyin 4 days then...

We have paid no broker for the following services
Khata transfer + Tax Assesment + Electric meter name transfer 2POA

Booked by - (AK Bansal ) [protected]

We have book this service on 21 Jan 2024 mail document attached and after non delivering of services we have ask to refund our amount. We have spoken to Hemanth Kumar, Prabhanshu Kumarm, Ujwal and M.karthik but after multiple follow up and call they come...

Please be aware of the fraud that NoBroker is selling a fraudulent NRI PMS plan where they sell a comprehensive plan and then disappear and dont take calls or respond on emails

I was sold a PMS plan for Rs. 19308 where they promised me finding multiple tenants, taking care of rental agreement, police verification, assigning a RM for 12 months and doing property inspection and management.

After the plan was sold, they found just 1 tenant with whom I was forced to do an agreement as there was no other option. All their so called chat messages are fraud as no one turns up and it seems they are only pinging the account with fraud user names.

Once I agreed with single tenant, they stopped taking calls and responding to emails. After multiple escalations, they agreed to do Rental agreement for ADDITIONAL charges (which was not explained earlier) and police verification is not even done in 7 days.

It is a pathetic company, dont even fall in their trap for any plan. Use their site if you want but dont take ANYTHING from them. NEVER PAY IN ADVANCE for any home service, you will be cheated

I have asked them to refund my amount for remaining PMS service for 12 months as I have been put thru lot of hassles by their existing team. Still awaiting a response

PMSBAN1394 - reference #

I booked packers and movers service from no broker on 30 march from hyderabad to pune day of pick up one item was left to be picked up sofa cum bed, however when i emailed them to pick the left over item which is listed in the invoice same day i was told to pay 2500 extra apart from the 9000 which i had already paid.
And when i agreed on that also i was told picked could not be done next day and will be done on 3rd april where as i had to leave the town next day which i had informed.
And when i asked for refund i was told i will get 500 rupees only.
Now my item is still there in hyderabad and when i try to raise new request it gives quote of 8000 in their website.
This was a total failure of customer service

I subscribed to the NoBroker Relax Plan expecting daily property links tailored to my requirements, but after 40 days, I haven't received any suitable options. Despite outlining my preferences, the provided listings do not match. Customer care has been unhelpful, with the same Relationship Manager failing to address my concerns. I request a refund as per company policy due to the failure to deliver the promised service.

Hi team,

I have booked for ac repair service on april 1 st through no broker for which i paid 329/- the technician came at night 9pm and did something until 12 am. He said it is done and problem was with the gas and it will be 2678/-. I paid the amount as informed. Now when i turn on the ac. It is still the same as it was before and it's not cooling the room. They are looting customers money by hiring unprofessional people....

I have been trying to sell and list my rental property on No broker as they have been campaigning that it's free but unfortunately both my ads show as inactive. I tried chatting and speaking to their representatives but instead of helping they are pushing me to buy their listing and other services.

The claim that they make that they let to post for free is a scam and i have proofs of calls and other written communications with me.

They should either stop this claim or stand by what they say!

I took super relax tenant plan and one the same day I raised a request to cancel a plan because of horrible experience. Some one from customer care connected with me after Raising query in tweeter. And told me to remove comment and ensured yhat they will provide better services but two weeks are over neither they are providing my refund nor a services. They are so lethargic that they don't even respond to messages. I m stuck not sure what to do..
Naresh

I have put my items into noborker.com movers and packers from Bangalore to Hyderabad on 23rd March 2024. There were 77 items with two items three wheeler and electric guesser unpacked while shifting from my house to nobroker wearhouse. On that day your partner had sent a small vehicle that couldn't accommodate all the items. They booked a porter vehicle and took the items. It was promised to me that the items will be delivered in 3-4...

Hello Everyone,

I want to draw your attention about the pathetic service from NoBroker Interior team. First of all the project (HS[protected] was supposed to finish on 28th February 2023 but was Handed Over to me in the month of August. And till tosay still there are some snag pending. Moreover they charged me extra convenience fee which was promised to me for the refund but still after several followups there is no update from their end about the refund of the convenience fee as well as the Delayed Penalty. I think a strict action should be taken against them.

Dear team,

I am frustrated with Nobroker Company. Once they sell their service, they never reply or call back. Please see the below story and need your urgent help on it.

On 4 Dec, 2023, They called me to buy a legal service, by misleading me, by confusing me. I end up buying a Nobroker Legal service package of worth rupees 23, 000/-. Later I realised, It is of no use for me. I asked him, please adjust this...

I got a call from a girl today claiming to be Axis Bank employee and she said that my credit card insurance policy got changed last week and I'll be charged for the same. If I want to remove that policy, I need to provide certain information and then I recieved one sms for a transaction amount of Rs92, 181.18 from my credit card. The transaction was done to Nobroker Technologies Sol 133049. I didn't make this fraudulent transaction and I want to complaint regarding the same. Contact no. of Scammer - [protected]

I paid ₹1, 178.82 on March 22, 2024, intending to rent a 1 BHK flat. After selecting the property, I tried contacting the owner multiple times, but he didn’t answer. Eventually, he picked up and informed me that the flat was already rented out. However, the reality is that it’s still available through a broker.

We also reached out to 2 or 3 other property owners, but most of them didn’t answer their phones either. When I asked NoBroker for a refund, they simply stated that they don’t have a refund policy. Surprisingly, they claim there’s no mention of it anywhere

Please help me to get my refund asap.

Mobile No [protected]

In order to get a rented house I purchased Nobroker Relax plan on 21st March, 2024. I was assigned an Relationship Manager who initially was showing some random properties which were totally not as per my requirement.
Since today i.e. 23rd March, 2024 all my services just vanished, there is absolutely no way to contact the RM or Nobroker, noone is responding to calls. Everything just vanished, all my shortlisted properties and the contact of the owners. The nobroker charged me Rs 4129 for this valid for 45 days, but all the services just disappeared from my login. This clearly shows the unprofessional and unethical behaviour of Nobroker. They are just doing fraud in the name of services.
Please take strict action against Nobroker and ensure that they refund my full amount along with a compensation for this mental harassment.

To Whom It May Concern,

I am writing to lodge a formal complaint against No Broker regarding the inadequate services provided under their Super Relax Plan. My contact number is [protected], and I enrolled in the plan on March 18, 2024. Despite numerous attempts to resolve the issue through various channels, including multiple phone calls to their sales team and customer care, the problem remains unresolved.

On...

I booked a flat for rent on Thursday (7th March) at Sumadhura Anandam (C block, 214) and paid a token amount of Rs.10, 000 via NoBroker app. The link was provided by NoBroker RM, Sumukha after confirming me that the owner has agreed to the terms. However, when I spoke with the owner (Santosh), he said he never agreed to the terms of rent with NoBroker and he isn't willing to proceed. I have raised this issue with NoBroker on the same...

Hi Team,

I have purchased no broker relax plan on 17th March, 2024 post consulting with the sales team. I have provided all my requirements clearly during the call and the representative mentioned there are more than 20 properties for my requirement. Trusting no broker I have purchased Tenant Relax plan of 4128.82 rupees which is valid for 45 days.

Initial relationship manager (RM) assigned was from mumbai where...

I wanted to purchase a property in Bangalore and I approached No broker.com to avail the service. The representative called and explained that they have exclusive NRI services, where in we will be provided with dedicated relationship manager and a field manager who will take us through virtual tour of the properties which we short list. He promised to share 50 property details and told more can also be offered until we finalise the best one....