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NoBroker Complaints & Reviews

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Last updated Mar 30, 2023
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

This is about cleaning service booked with them in Oct'22

We had booked bathroom cleaning service for 2 bathrooms for 21st Oct. The partner Sunil who visited damaged one of the bathroom cammode and hid the broken piece in pocket and didn't inform us. Luckly, since he was cleaning the other washroom one of the family members went to the one which was already cleaned and figured out that the cammode is damaged. On asking he confirmed and removed the broken piece and handed to us. He wanted to flee,...
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NoBroker has cheated me. They have been unprofessional unethical. Gave assurance of profession home packers services. But they lied. They informed would send big furniture truck for shifting of furniture. They sent tempo, with plastic cover, destroyed my beautiful plants, dumped furniture one over other and damaged my furniture. they told will use good quality packing material. They used torn, damaged, dirty stained foam and destroyed furniture. Pls refund the entire amount.
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NoBroker customer support has been notified about the posted complaint.
Hi Shona, we're deeply concerned to hear about your experience with our Packers and Movers service. Kindly share your registered contact number details so that we can check your issue and get it sorted on priority.
Hi Shona, we are closing your complaint for now as our team tried calling you multiple times. However, there was no response from your end. Please reach out for the same so that we can resolve your issue asap.
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    They cheated me - gave promise and tall claims that would give profession service for shifting furniture from Pune to Mumbai. Large furniture truck would be provided and good material for packaging our home furniture.

    Tempo was given with plastic cover which was huge shock. we could not do anything. Old torn dirty foam was given for packing. No buble wrap. They damaged furniture due to dumping furniture one over another. Destroyed my beautiful plants.
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    NoBroker customer support has been notified about the posted complaint.
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      NoBroker Relax Plan SCAM

      Address:Bangalore

      My experience with Nobroker:

      I started looking for homes on November 12th, 2022, and I tried websites like Nestaway, Housing.com, Magic Bricks, 99 Acres, etc., but even after 2 weeks of persistent and thorough searching, I was unable to locate any desired location within my budget and preferences. Pankaj Prasad, a "Nobroker" salesman, finally got in touch with me. He sold me the Relax Plan for 4100 Rs/- (including GST), assuring...
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      As per our discussion ( 2 weeks back) you are supposed to clear the dues in 2-3 days and I agreed to reactivate the property and get the new tenant by November, in that condition I agreed to let go of my rent for the month of October. But nigher you cleared my dues nor got any tenant, So I would like to get the pending RENT + ELECTRICITY BILL + MAINTENANCE to continue the service.

      I took the NoBroker service and paid the money to deal with this type of situation. But after taking the service from NoBroker I lost almost INR 57, 400 ( Two months rent INR 17, 000 X 2 + INR 6000 NoBroker fees + Electricity bill INR 2700 + INR 900 NoBroker service charge + Apartment damage fix INR 13800) .

      If a tenant left without paying the rent and dues and owner is suffering because of that then what kind of service you have ?? Why someone will pay you ??

      Please clear all my pending dues first so that we can discuss further.
      NoBroker customer support has been notified about the posted complaint.
      Hi There, we regret to learn the inconvenience you have faced with our service. Kindly provide your registered contact details so that someone from our team can connect with you over the phone and discuss this further.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        I have made a payment of INR 49, 999 dated 15th Nov 2022 at 7:03 AM from nobroker.in. Today it is already more than 48 hrs and money has not been credited.

        When had chat with customer support, they only give copied and pasted answer that "it will be settled in 2 working days" and nothing more.

        My details
        Name: Suman Gurung
        Number: [protected]
        +1 photos
        Nov 17, 2022
        Complaint marked as Resolved 
        Discussed with Customer Support and they re-initiated the transaction. Amount credited to the concerned person.
        NoBroker customer support has been notified about the posted complaint.
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          I'm 100% sure there isn't any coordination with the NO BROKER team. I'm not sure what the design manager and sales manager are doing. I'm surprised to see a response and can challenge anyone to the quality and intensity of light. It's not standard, including the false ceiling painting and finishing, which wasn't the one promised.
          I have to pay for a service and in return face so much exertion and harassment, then what's the point of...
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          Address:Bengaluru

          I had recently purchased their Basic plan for rs 1499.00 and I feel terrible to say that I am not only disappointed with their services but let down by their services. There were multiple relationship managers assigned over a duration of 90 days and they hardly assisted me regarding the services. half of the time they were on Off. Upon that I should call back and find out about the follow up, I used to feel that I was RM and they were my customers.

          The contacts which was forwarded so far is irrelevant and few are outdated also. They in fact forward the junk. We have been repeatedly asking for our refund but they manage to ask apologies and continue with cheating and false promises

          RM's Senior manager promised about plan extension, but denied it later.
          Infact, out of total of 50 contact numbers, I hardly used 12. remaining 38 were useless, no leads. no contacts, no support, no apology, nothing!! that's No Broker for you to summarize
          NoBroker customer support has been notified about the posted complaint.
          Hi Akshay, we regret to learn that you had to face trouble with the RMs. Also, we put our best efforts to find a property for you. We'd certainly like to investigate your issue to provide you with a satisfactory resolution. Hence, we'd request you to share your registered contact details so that we can connect with you over the phone & discuss this further.
          Hi Akshay, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Household movement damages

            I have booked household movement for car and household 2 months back

            I have been asked to put 10 liter of petrol before at source location, My car was half tank full with approx 20 liter petrol, the delivery person asked me that he have to fill the petrol when I countered him about 10 litre clause then he said ok but when i received the car the petrol tank was nearly empty and I was worried if the car will reach yo the nearest...
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            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Rent & Deposit Payment not received by Owner

            Address:Bangalore

            I am an owner and had taken a CPMS plan from NoBroker.com. Details =(CPPUN13774 || Owner || Papiya Debnath). Paid 6000/- for the same.

            I have faced several issues in last 3 months:

            1. Point Of Contact is not available to pick up the call when needed, even after promising they will call I don't get a call in urgent matters.

            2. Need to follow up at least 20 times before getting something done which...
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            Opted packers & Movers service in nobroker,

            There were 16 no goods in total.
            - 15 No. Were house hold goods
            -1 no. Was my motor bike.

            Shipment was lifted on 26th oct 2022
            Payment was done online through nobroker provided link.

            The shipment was about to arrive on 5th nov 2022, out of 16 goods only 15 arrived at my door step and the delivery person was asking to pay extra amount in cash other wise they will take back the goods he said.

            As said he took the goods away and we are suffering with this service.
            Tilll date no proper action has been taken on this issue.
            NoBroker customer support has been notified about the posted complaint.
            Hi Jyothi, that's definitely not the experience we intend you to have with our Packers and Movers service. We would request you to share your registered contact details so that we can connect with you and get it sorted at the earliest.
            Hi Akshay, that's definitely not the experience we intend you to have with our Packers and Movers service. We would request you to share your registered contact details so that we can connect with you and take the necessary action asap.
            Hi Jyothi, we sincerely regret for the inconvenience caused with our shifting service. Our team has compensated of Rs 2000 that has been settled to your account. We hope to have another chance to serve you better .
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              NOBROKER RENTPAYMENTS BENGALURU IN- Fraud credit card transaction

              Address:Artha, Grihasta, Villa-128, Hosur Malur Road, Beside Christ College, Alambadi P.O. , Kolar

              On 19th September, there were five 19000+ transaction happened on my CITI Bank credit card by "NOBROKER RENTPAYMENTS BENGALURU IN"

              Amounts are -

              Rs. 19709.87
              Rs. 19684.57
              Rs. 19685.59
              Rs. 19613.75
              Rs. 19664.34

              After sensing fraudulent transactions, Immediately I called CITI Bank and blocked the card and raised dispute, where CITI Bank could able to revert back Rs.19664.34...
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Bad experience with NRI Owner Money Back Plan

              Address:Shuwaikh

              Dear Sir,

              As an NRI I joined the Owner Money Back Plan for 13757/- on June 11, 2022 and was assured that they could find a tenant for my apartment in South Bengaluru. Despite assuring me that I would get a tenant for a higher rent and deposit, even after 2 months they could find a tenant.

              After 2 months without any success I asked them to reduce the rent and advance expected. They told me they would have me...
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I have booked Movers and Packers service HSPM-5267855,
              The sales guy forced me to pay the booking amount,

              Once the booking was made, daily some Movement Manager was changing,
              The sales guy promised for dedicated Movement Manager

              They quoted me 19 feet truck and assigned me 14 feet truck and then on complaint, they increased the price.
              When I canceled the service, the refund was not returned.

              No broker is the 3rd class company, and actually they are brokers . Half of the time customer care doesn't respond once you pay the booking amount
              Nov 17, 2022
              Complaint marked as Resolved 
              After raising a complaint on a public forum, I got refund. Thank you
              NoBroker customer support has been notified about the posted complaint.
              Hi Neeraj, we are disheartened to hear about your experience with our shifting service. We would certainly take this further. As requested earlier, kindly share your registered contact details so that we can help you with an update on the refund.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                I have booked Packers and movers HSPM-5267855,
                The sales person falsely promoted to buy packers and movers at higher cost and i have paid the booking amount,

                Later i have cancelled the booking but the booking amount is still not credited back and its showing Refund rejected,

                I must say No Broker is fraud company, its basically a third party aggregator and get huge commissions for each booking.

                For personal reason i have to cancel this booking, but these guys will never refund any money, no more advance booking or payment
                Nov 17, 2022
                Complaint marked as Resolved 
                After raising a complaint on a public forum, I got refund. Thank you
                NoBroker customer support has been notified about the posted complaint.
                Hi Neeraj, that's strange as we process all the eligible refunds on time. We'd request you to share your registered contact details so that we can check on this and get back to you with an update asap.
                NoBroker Customer Care's response, Nov 2, 2022
                Verified Support
                Hi Neeraj, we are closing your complaint as we are still waiting for your registered contact number which is required to investigate your issue. Please reach out to us with the same to assist you further.
                Hi Neeraj, we understand that our team has been in touch with you and initiated a refund of Rs 1680 which has already been credited to your account. Hence, we are closing your complaint. Please let us know if there is anything else we can assist you with.
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                  Address:No.8 2nd Floor Agarahara Dasarahalli
                  Website:Nobroker

                  This month October of 20 I paid 30289 of rent pay, this transaction is not Done because of I'm not submitted rent agreement And I get the refund 30000 only Reminding ₹389 not refundable
                  It is not fair Is this transaction done you take charge for the service
                  +1 photos
                  NoBroker customer support has been notified about the posted complaint.
                  Hi Sai Kiran, we support only genuine transactions on our platform. Hence, in a few instances, we need to ask for a rental agreement from our customers to ensure the payment is authentic. However, we are checking this with our team and we will certainly get back to you with an update.
                  Sai Kiran52's [Complaint's author] reply, Nov 5, 2022
                  Resolved the problem
                  Hi Sai Kiran, we only support genuine transactions on our platform. Hence, in a few instances, we need to ask for a rental agreement from our customers to ensure the payment is authentic. However, we are checking this with our team and we will certainly get back to you with an update.
                  Hi Sai Kiran, your transaction was found suspicious by our system as you were unable to provide us with a valid rental agreement. hence, we have processed a refund post deducting the service charge of 1% as per our terms & conditions. Kindly let us know if there is anything else we can assist you with.
                  Problem was Resolved
                  NoBroker Customer Care's response, Nov 5, 2022
                  Verified Support
                  Hi Sai, we are absolutely glad to hear that your issue has been resolved by our team. We hope to have another opportunity to serve you and provide you with a delightful experience.
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                    No Broker sales team chased me till I subsribed for the NRI SERVICES, and after that the service is horrible, I made a big mistake by enrolling. Relationship Manager changed 3 times and they are fit for nothing ###. The sales team promised while enrolling they will list both my flats with pictures and videos and I can pay for single subscription and once one flat is sold, I can extend services which will be valid for 3 months for the 2nd...
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                    Booked cleaning services for 21 October 2022 no one has come yet although the scheduled time was 11 AM
                    NoBroker customer support has been notified about the posted complaint.
                    Hi Swati, we regret that our cleaning partner hasn't reached you at the scheduled time. Please share your registered contact details so that we can check on this and get this sorted asap.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Had booked one of their bathroom cleaning service. Has been rescheduled 4 times. No service provider even after delay of 1 week. Rude customer service behaviour. Hoarding my money for 2 weeks without refunding. When asked for compensatory refund, staff behaviour rudely. Outright rejection of claim
                      +2 photos
                      Dec 10, 2022
                      Complaint marked as Resolved 
                      NoBroker customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 20, 2022
                      NoBroker Customer Care's response
                      Hi Renuka, we would certainly investigate this with our team what went wrong with your booked bathroom cleaning service. Hence, we'd request you to share your registered contact details so that we can look into the same and provide you with a resolution.
                      Verified Support
                      Nov 06, 2022
                      NoBroker Customer Care's response
                      Hi Renuka, we are closing this case for now as we haven't heard back from you on this. Please feel free to reach out to us with your contact details in order to discuss this further.
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                        Address:bangalore

                        I had availed bathroom and window cleaning services from Nobroker.in . My order ID is HS-4419348 on 15th Oct. Their partner did horrible job in cleaning the bathrooms. I logdged my complain with nobroker on the same day and sent them pictures of the bathroom. It has been 4 days and i am yet to hear back from them. Persons i am delaing with are Vishwas L, Tasleem Bano and Mantu Gowda.

                        I need my bathrooms to be recleaned or nobroker shud refund my money.
                        NoBroker customer support has been notified about the posted complaint.
                        Hi Ajay, we truly regret your unpleasant experience with our cleaning service. Kindly share your registered contact details so that we can help you with a resolution on priority.
                        These are the same persons even I have an open email conversation. But nobody cares to reply. Also, I don't understand why do NB has to ask for contact information here when you have already shared your order Id. That is the only thing they should need. Really pathetic
                        Hi Ajay, we understand that we were not able to meet your quality expectations with the cleaning service offered. However, as a resolution, our team has initiated a partial refund of Rs 500, which has been settled in your account. Kindly let us know if there is anything else we can assist you with.
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