Nokia India Complaints & Reviews

My friend's (Suraj) mobile is on the warranty. But they charged me rs 1415 for changing the sub-board. They told me that your mobile has water damage and it doesn't cover the mobile warranty so you have to pay so we need to change the sub-board. I bought this mobile last december. They claim my warranty on the nokia head office but they charged me rs 1415 and provide me a handwritten bill. They cheated me because i confirm the sub-board price...

I purchased nokia 8.1 recently in the month of may, the exact date being 9th may 2019. After only 2 months since the date of purchase, my phone display turned black, though the vibration and ring was still working. On visiting the service centre they identified that water had entered the phone, though i had been extremely careful. I had to spend 4000 rupees out of my own pocket irrespective of the warranty being present. Post this today i....

NOKIA has sold me 2 mobile phones NOKIA 5.1 PLUS for Rs. 19, 998/-. Within few months, the CHARGING PORTS of both the phones were damaged. When I approached their customer care centre, their response is NO SPARES AVAILABLE. Since one month, this is the response I am getting when ever I called them or visited them. I am really shocked, how can NOKIA can sell their product in India without having the spares in India. Readers / customers of...

Hi, i am abhilasha from paonta sahib, h. P. I purchased nokia 5.1 on nov 2nd, 2018, it had working fine since last month, (Sept, 2019) the phone's speaker stopped working. Since the phone is still in warranty, i gave my phone to service centre, yamunanagar. Its been a month today, i havent got my phone back yet. The people working in the company are giving me crap like, we are changing flex, we re doing the software, but i dont think...

I had given my handset for auto touch repair on 07.09.2019 still today (30.09.2019) i didn't get it deliver and there reply that it is send to pune service centre for repair and it completed but the handset not deliver to baramati not even handover to directly when i ask to give it to me i will come to pune they reply that u given mobile in baramati so u have to collect it from baramati but they are not courier it up to now very disappointed...

I purchased a nokia 5.1 plus phone in october 2018 after 3 months its charging point stopped working, i submitted it to a service centre they repaired it in one month after 2-3 months use it's screen stopped responding and it's now more than 2 months it's not repaired yet here i am attaching a copy of service jobsheet, i mailed many time but nokia is not responding yet. My details are
Shailendra yadav
Mob : [protected]
Mail...

Sir, there was port issue in the above set. For replacing connector, i was told to keep the devise for 8 days. I had no option as the devise is under company warranty. I would not like to recommend your nokia device to any one on account poor after sale services and that too under warranty. This is nothing but cheating. The device cannot be kept for just replacing connector for such a long period. We will not recommend nokia device to our...

My nokia 6.1 plus one charging port stopped working. Its pull down menu was also not working. So i took it to the nokia care (Mobile connect) in chandigarh sector 22c. They told me that they will check the phone and repair it if the warranty conditions are met. After checking the phone they told me that the phone has got liquid damage which will not come under warranty. They told me to pay for the repair which is rs:13000. I reminded them...

Regarding charging port issues they told the common thing liquid damaged.
Even port is losses and didn't connect properly. After solving the charging port from kolkata bagbazar service center with payment faced the same problem after 3 months. But now another care located at esplanade, kolkata told adhesive use for fixing the phone isn't a othorized glue. So it doesn't come under warranty. Device wasn't repair from outside. So the...

I am Nilesh, I send my nokia 6.1 plus mobile for online Repair, Order ID[protected] IMEI Number [protected] for online repair date of pick up 31 Aug 2019 but Company Doesn't Return my Device, plz help me to get my Device Back. I Note it's complain to customer care it's complain number 1201663 but no Action take on it, plz help me and take action action on it...

I have given my nokia handset 8.1 on 4th of september for repairing. They told me without checking that the phone had water lock and due to water damage they consider it in as out of warranty and promised me to return my phone in one week. After one week i called them they told me that they changed the connector but phone is still not going to start and asked me to wait for one week. Then i called after some days they asked me to call nokia...

Hi. I m from amravati, maharshtra. I brought nokia 7 plus about 1 year ago, now it had stopped charging because of a charging socket issue. When i visited the service station they told me that they would have to replace the charging socket and ic and it would charge 1800. Now they r telling me that it cannot be repaired here so they have to send the phone to company. They r saying to pay 11500 to get a new nokia 7.1 and take the older one....

When i reached the nokia care for a complaint in the charging port they said that they do not have its spare parts, it's been ordered come after some days. They told me the same thing 6 times till my warranty period got over. Once the period was over they are now telling me that the parts are available and it cost me 2000 rupees. This is their business trick. Her name is tanaj and she is working in nokia care in pune near deccan....

I was buy nokia 5.1 plus in oct 2018 and after 2 months of buying, the vibrator was not working. so i went to Nokia authorized service center in Auranagabad, Maharashtra. They repair my mob in warranty period and gave me after 1 months. but when i pickup my phone and insert both sim cards into it, they cant showing any network. but when i went next time into service center they saying like that your phone get damaged due to soldering work...

Sir i had purchased this mobile with great hope that nokia is a good brand and it will at least last long for 3 yrs from other mobile.
But the problem started of jack after three months and i had to suffer a lot without any mobile phone.

I had written mails to support but the same reply is coming again and again. I am literally not happy with their service and feedback.
As they say after repairing your jack once...

Last year on 14.09.2018, i bought a nokia 6.1 plus handset from official site of nokia. At that time the product was pretty good but with time i was facing charging port issue in the handset. Regarding this i visited their authorized service center (Manav communication) in m2k rohini, sector -3 on 31.08.2019, where they said that they don't have the required parts and for which i have to wait 2-3 days. Then, on 04.09.2019, i gave them my...

I m from jalandhar india, i buy a mobile set nokia 130 dual sim, i purchased it on dated 14/09/2019. From the time of purchase phone battery not not working properly it is reducing or down within 5 hours. I raised my compliant to dealer namely mobile house (Chadha mobile house pvt. Ltd) phagwara gate jalandhar but they dont bother about it they taken my mobile phone for 1 day... And return back & told not issue in the mobile phone... So at...

This complaint regards to job sheet no:[protected]/190820/010.

I had visited at your ghatkoper service center on dated 20th aug 2019 to check my nokia phone 5.1 issue of "display invisible intermediately".
Your technician checked and reported it's damaged due to water spillage and can;t be repair under warranty!! But i couldn't see any think like that!!
I told them, phone is totally packed from all sides, battery...

I bought my nokia 6.1 plus phone 11 months ago imei [protected]/30. It have some sort of charging problem and the charging port needs to be replaced. I showed up to the care centre at agartala 799001 and the told me they need 15-20 days for the repairment and they will keep the phone with them in those period.in this digital era it is nearly impossible for anyone to saty with out phone for so many days and it's not fesiable for everyone...

Once phone submitted service center, they started behave like he is our boss.

Stupid behave and commitment.

At the time of phone submitted, saying parts is on the way it will serviced within 4-5 days and now he didnot know when it will serviced.

Model: nokia 6.1 plus black
Job sheet no:[protected]/190907/018
Submitted on 7th of sep

Online nokia support also not helped....