Nokia India Complaints & Reviews

Hi


When i tried to play the music in Nokia xpressMusic 5220, i'm not hearing the sound... when connecting the headset it was playing and i 'm hearing the sound... i'm missing many calls, Please give me solution ASAP...


Regards
Jacob

sir my tel no is[protected] and i have got a message that i have won 250 000 GB pounts so what is the possibillity regarting that matter

NOKIA UK PROMO — not recive the prize money

i had recieved a msg from nokia company about wining some prize money($365000.00) but they don't give me now i want to claim my prize money. wt to do for that?

NOKIA/UK PROMO — conformation

i am om prakash. on 15 may 2009 i have received a massage"congratulations!! your cell phone has won you 365, 000 pounds in the ongoing nokia/uk promo" from your company. please send me the info about this and conformation. waiting for early reply.

Nokia Uk Promo — Details

I received an sms on my mobile, " Congratulations! Your number won 300000 pounds in the ongoing Nokia UK PROMO. For details Email us at nokiaukclaimsjlive.com and call [protected]"
Please send me the details.

CONGRATULATIONS! Your Tel.no. was selected and won 250000 UK Sterling in NOKIA NEW YEAR Promo. To claims, email: [protected]@clix.pt our tel. [protected]

sir, my phone number was chosen, i dont really believe about this matter..my #+[protected].pls inform me if ever this is true or not...how can i claim my prize if ever. thank you so much..

sir, my phone number was chosen, i dont really believe about this matter..my[protected].pls inform me if ever this is true or not...how can i claim my prize if ever. thank you so much

sir, my phone number was chosen, i dont really believe about this matter..my no.[protected].pls inform me sir, my phone number was chosen, i dont really believe about this matter..

Nokia Uk Promo — CONFIRMATION

please i won $70,000 Pounds in the on going nokia promotion in uk promo,pls i want to know maybe is true or false

hiiiiiiiiiiiiiiiii

Nokia 3110C — SWITCHES OFF AND DEAD

SIR,
MY FREIND 'VIVEK SEHRA' HAS PURCHASED A MOBILE HANDSET NOKIA 3110c ON 01 JULY 2009
BUT IT IS NOW NOT WORKING
IT GETS SWITCHWES OFF AUTOMATICALLY AND ON ATTEMPT TO RESTART
IT BLINCS 3 -4 TIMES AND AGAIN SWITCHES OFF
IT OTHER FEATURES ARE ALSO NOT RESPONDING
LIKE MUSIC PLAYER, CEMARE NOT WORKING
SO PLESES TELL ME ABOUT ITS REPLACEMET IT IS IN WARRANTY

Nokia 3110C — switch off and dead

MY NOKIA 3110C GETS SWITCH OFF AUTOMATICALLY AND ON ATTEMPT TO RESTART
IT BLINCS 3 -4 TIMES AND AGAIN SWITCHES OFF

SWITCHES OFF AND DEAD
SIR,
MY FREIND 'VIVEK SEHRA' HAS PURCHASED A MOBILE HANDSET NOKIA 3110c ON 01 JULY 2009
BUT IT IS NOW NOT WORKING
IT GETS SWITCHWES OFF AUTOMATICALLY AND ON ATTEMPT TO RESTART
IT BLINCS 3 -4 TIMES AND AGAIN SWITCHES OFF
IT OTHER FEATURES ARE ALSO NOT RESPONDING
LIKE MUSIC PLAYER, CEMARE NOT WORKING

I want to get back mobile urgently

Nokia / N72 — Theft at Gokul cinema theatre, Moosapet, Hyderabad on 11th Nov,2007

IMEI no. is [protected]
Battery np. is [protected]N1UC85455

Charger no. is 44192970410221650680675370

My mobile N-72 Nokia phone got Theft at Gokul cinema theatre, Moosapet , Hyderabad on 11th Nov,2007 at 6.00 Pm. So, please find the culprit. I purchsed it from First teleom, Road no.1, banjara hills, Hyderabad on 3rd March, 2007. My phone no. is [protected].

Nokia N72 — Service Centre Cheated Me

I had given my Nokia set to the E Call Communication - Ahmedabad ( Near DLF cross road) at the time of submiting the handset with them the problem was the mobile was switching on & after that it is switching off automatically, they told that they have to change the IC & Display estimate 2568, I confirm not to change any thing after that when I collected the set it was not powering on also, i submit the same to them again and they returned it in a very bad condition next day. When I ahve given the set to a reputed mobile reparing shop he checked in front of me and what he said is shocking to me, Nokia people have done some heating and have changed few things in the set and the engineer is saying they have damaged it like anything.

This type of service is not expected from such a reputed company service centre, I am sure that NOKIA will take some action against them and also I expevct that they will take care of my set problem on priority basis.

Nokia N72 — Doubt

Hello,

I have a nokia N72 phone...I wanna change my time zone to India of that phone.Please assist me in this issue

Thanks
Subin

my n72 given on 6-5-2008 but still i have not received from rooprang nokia care situated near dakbunglaw

N72 — Not able to repair mobile nokia care centres

Sir,

I have given my Nokia N72 phone with display problems for servicing on 09th june 2008 to unnati customer care, subhash nagar shopping centre, shastri nagar, Jaipur. my nokia n72 is in warranty period. The Nokia care centre engineer tell me come on 11th june 2008 and collector your phone. On 11th i go at nokia care and give my job sheet to mobile delivery counter attendent and i wait for my mobile, i wait one hour on the counter but no response give me by attendent. after one hour i tell again to attendent sir where is my mobile then a attendent something search on computer and tell me, your mobile is not repaired here, can we send your mobile to delhi for 15 days. the attendent no give me reason, why send to delhi my mobile and the 15 days are very long time for me. at that time i am very urgent work in my office so i tell send it delhi but tell me nokia. if jaipur care centres are not able to repair my mobile then why established in jaipur. and tell me 15 days are a very long period for a man and in this time a mobile is a very useful and important for a person and without mobile my contact persons are cannot be contact me so i have some losses and now i am not able to purchase a other mobile for 15 days. Is this kind of incompetent service expected from a company like Nokia. Henceforth I would advice people not to take any Nokia set which choosing for a new phone. My service job sheet no is[protected]/080609/41.

Regards,

vijay kumar sharma
tel.[protected]Res.)

resp. sir/mam,
my nokia N 72 has been stolen.i want to block my phone.even i don't have the IMEI number.how can i get IMEI number and how can i block my phone?
you are kindly requested to help me.
thanking you.

Nokia / N72 — no response from customer care centre

The complaint is that I have given my headset for repair. This was on July 22. I was suppose to get it back on September 22. They have sent me back twice stating they can't do anything. They have officially closed the job sheet.

The job sheet number is[protected]/080722/31

The second complain reg no- 2-3DARHV

The components are under warranty.
The name of the customer Care centre is

Gulati Communications
90, Bhagat Singh Market, Near Gole Market
New Delhi-110001

i agree the same, i'm also affected with the same problem earlier, please dont buy Nokia phones, earlier low models mobiles like 5110, 3310, 1100, like these models are real Nokia mobile phones, but now Nokia is spoiling his own company name by inventing lots of worthless mobiles like 2633, 2600, Nokia N-72, etc...these mobiles always creates problems, but no one is ready to handle properly in customer care...

Nokia / N72 — gallery not open

i had buy n72 in october.after 10-12 days, whan we open gallery, it give problem that database corrupt.i had formet the mmc card.after formet MMC card, it give problem that the gallery not open...

i was searched authorised service centre in chennai but i daint found

Dear Sir,
My problem is
I have take a Old 6270 Mobile from my Friend but i want to find this mobile is not theif
plz help and Tell me how to find this mobile detail very uergently

NOKIA/N72 — nokia care (alfa enterprses)jain tower jabalpur mp

Sir
My phone is change in warranty period and after that it hange after some time when i go to customer care they say it's my fault
2 they not returned my battery back

Cheating Nokia care centers in Chennai- QMS agencies opp to Raj Video vision don’t buy Nokia model mobiles.
I am Sureshbalaji. V from Chennai and here I just want share my bad experience with Nokia care center (QMS, Mout Road, Chennai).

I had given My Nokia6233 Mobile for battery charging is going low and mobile is getting switched off while tacking it self, even then the battery is full also but if you switch on the mobile again and check the battery charge percentage it shows 100% on 12/02/2009 to QMS Agencies of Nokia service center.
After more then a month and so much of follow-up with QMS, I collected my mobile with our repair from QMS but when I was checked the phone I found that no network coverage and I asked the clarification to QMS on this and they told that the found the problem in RF section (For battery draining problem) and there are not able to fix the same so they removed the IC from the mobile.

I had a doubt that the could have been changed my phone main board so I collected and went to home to cross check the IMEI number with the bill & Mobile box and I found that the IMEI was getting differed from the bill. I went back to QMS and enquired about the same and they replied me that you only changed the mobile so we can’t able to take any responsibility on this. I argued with them but they are not accepted my argument and I realized that the cheated me and no use of arguing on this with them on this so.

I just want to inform about this to avoid, some one also to be cheated buy this QMS again in future (guys please take care by before giving the mobile for service at QMS, mount Road, Chennai).

I wish we need to treat Nokia mobiles as a use and through mobile since the support & service was pathetic.

Nokia / N72 — Mobile display disfunctional

Sir

I purchased a Nokia N 72 mobile in November 2007 in The mobile store, Velachery, Chennai.

The IMEI #: [protected]

Barely one and a half years, now, I have found that the display of the mobile set has gone defunct.

When I approached the Nokia care centre in (Mount road) Teynampet, Chennai, I was told that I had to change the liquid crystal display of the mobile and that it would cost me Rs. 3000 approximately (of course, the mobile is not covered under warranty now).

I sought the reason for the defect - I was told that I would have dropped the mobile somewhere. I am a person who keeps the mobile in the most secure environment and rule out the possibility of such an occurence totally.

I request someone to help me in getting financial and technical assistance from Nokia. The set may be out of warranty, but it cannot be that the product can go bust the very next day after the warranty period ends.

Regards

Raghu Seshadri
[protected]

Nokia N-72 — no response

Dear sir,
i would like to say that i have purchase a new nokia n-72 mobile in october 08 from gwalior m.p. but stil its not working properly and its body has to be broken.i ma going to your service center at jayedraganj and he is saying that body is broken so warranty is over ur mobile and you have to pay charges for any complent of mobile.i have repair my mobile 2 or 3 time at your service center but still its not working properly.
pls give me your suggestion what can i do i am going to cunsumer court or you have to repair my mobile.

thanks
virendra sharma
pan patte ki goth,campoo
gwalior m.p.
[protected]
[protected]
[protected]

i am not satisfied with your service and your services center.



thanks

virendra sharma

Sir, i was perchaged nokia 3060 model last two months back, but it's key pad is not support to us . what can i do sir and give me some nokiacare centers in near tambaram

help my nokia open gallery

Nokia / N72 — two memory cards corrupted

Dear Sir ,
I am a user of nokia mobile and my model no is n72 ,my 512 mb memory card got corrupted so i bought new nokia 512 mb the no on card is 0632643 and the same thing happened please send me a new card on this adress
Name: Vijay Jagdish Sadhwani.
Address: Nu-10b,B-55,Shaktinagar,Gandhidham,kutch,Gujrat,PIN-370201
Contact Number:[protected],[protected]
Email: [protected]@yahoo.co.in
________________________________________

Nokia 2626 — defective piece

Sir,
i have perchase a Nokia 2626 mobile from Nakoda mobile, 1/6 U shape market corner near police station Neemuch (MP) on 22.01.2008 . it was a defective piece when i complaint about its weak network catch, then he assure me that it was network problem in my area but when i saw that the problem was with my handset then i give it to Nokia care center on 06.08.2008 then they give me back after one month and said that we are not responible for this defect. but accoding to company rules they give the warranty of one year.
so i reqest you sir plz check my mater and take action accordingly.
i have the original bill. when it will be needed i will submit.
Thanking you sir
Your sincerely
Prabhulal sharma
VPO- Borkhedi paneri
Distt & Teh- Neemuch (MP)
Mob.-[protected]

my mobile set 3110c is repaired 8 times in the period of 7 months of purchase, Now I want change my mobile because it is a defective piece.

Nokia 2626 — know about warranty rules for nokia 2626

dear sir,
i baught nokia 2626 handset on 9/10/2008 from MARUTI ENTERPRICE, BHAVNAGAR.
but on 6/04/2009 i go to the shop & ask about my handset problem.
the problem is that when i charge my phone it indicate "CHARGER NOT SUPPORTED".
the owner of the shop ask me to go nokia care.

at nokia care they told me the problem is create form humidity & told me to replace the connector.
but connector replcement is chargable (about Rs. 200/- ).

so please tell me about the warrenty rules for repair my mobile.
if it chargable or not.

thanking you
vimal h. takodara

Nokia 2626 — No cell info display in DELHI

my phone is not showing any cell info display from the time i switch to reliance gsm. it was showing earlier when i was using idea connection on the same phone.
please help me.

dear sir,
i baught nokia 2626 handset on 9/10/2008 from MARUTI ENTERPRICE, BHAVNAGAR.
but on 6/04/2009 i go to the shop & ask about my handset problem.
the problem is that when i charge my phone it indicate "CHARGER NOT SUPPORTED".
the owner of the shop ask me to go nokia care.

at nokia care they told me the problem is create form humidity & told me to replace the connector.
but connector replcement is chargable (about Rs. 200/- ).

so please tell me about the warrenty rules for repair my mobile.
if it chargable or not.

thanking you
vimal h. takodara
Read comments Add a comment
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grgrggrg

Nokia — Defective piece

Hello,

I have been using Samsung Handset since 5 years . My cell broke 2 months ago so thought of buying a new cell. Hence I bought Nokia 5230 in the month of April. I did not use Hands free phone calling but after around 15 days when tried it I couldnt here the person from other side though they could here me . I was surprised what is happening , it was a brand new set . I went to the shop keeper he directed me to Nokia care and said that if it was known within 48 hours , he could have helped but now it has to go to NOkia care for repair . Forcefully I had to go to the nearest Nokia care center . They tested the set and told that the headset was okay but not the handset and also tols that they will have to send it to delhi for checking the cause and then repair.
I was furious for two things ; 1st : I found the difference in the prices in different Nokia priority centeres for the same set after I bought the set. I was the unfortunate person who was charged around 1.5 thousand extra , I bought it for 8840 Rs but the other Nokia stores sold at 7600 Rs. My point was that Why the hell this huge difference in price tags in Nokia priority shops???

2nd: I hardly used Hands free headset in my cell and it was a hardly month that I found that headset isnt working . So that means its Nokia who is cheating customers by providing defective set. According to the policy it can replace hanset within 48 hours but what if the customer comes to know the defect after 15 days or so ? That time Nokia has excuse to say that now we cant replace the set as per the policy.

I must say in this way the customers who are trusting Nokia and are ignorant for checking the acceceries , will have to bear the consequences. Currently , I have submitted my headset to Nokia and have requested them to consider my case and replace the set as it was defective since the start its only that I was ignorant to check it before . I have submitted my Handset on Friday 7th May 2010 and have not heard so far . They said that they will get back to me by Monday or Tuesday.

I have no trust at Nokia now . And would not recommend anyone to buy the Handsets from AIRCONNECT , The Nokia Priority Dealer in Koramangla , Bangalore . I have spent extraa money with extra troubles!!!

this is a new handset that i have picked up on the 24th sep 2008 from the day 1 itself there is a battery back up problem had been to the service center got the software checked but still have the same problem when asked for replacment they said they ar not going to give a new had said but will give something similar which is not right as this is a problem from the 1st day and also that it will take min 15 days & that it cant be replaced immediately where as what do we do as all my work depends on my mobile please do the needful as i never go for any other product and have not faced this problem before

MANUFACTURING DEFECT NOT REPAIR/REPLACE UNDER GURANTEE

The Care Manager
Nokia India (P)Ltd
4FTower A&B Cybargeen, SECURE_FIN
DLF Cyber City,
Sector-25A
GURGAON-122002
Haryana(India)

Sub: Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet no(3rd 12673 dt 15/07/2009 of JAIN COMMUNICATION GULAB BAGH, OPP. AGARWAL DHARAMSHALA ALWAR and Model No 3110C IMEI NO [protected]. Pervious TWO TIMES I SUBBMITTED AT NOKIA CARE SODALA JAIPUR


R/Sir,
I request to you Please look my case from date of purchase of Mobil Set is continuously sending (Three Times)for Repairing Purpose but still not solve problem in Mobil Set. Please go through below History of my Mobil Set. Forwarded my case to relevant Person and resolve my problem and replace to My Mobil Set.
Awaited your replay and give favor to me as soon as possible and Give detail of Action taken by you for the same..

thaking you

Rahul Gaur
c/o sh. om prakash sharama
behind civil line school gopal garh
bharatpur 321001 ( raj.)
contact no. [protected]

Dear Mr. Gaur,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service of Nokia 3110 Classic. We understand the anxiety to resolve the concern and we sincerely regret the inconvenience that you are currently facing. Please note that currently we are not in a position to validate the service updates. However, we would like to inform you that your case has been forwarded to our Customer Care Division and we are coordinating with the department for an update on your case. Further, Please be assured that the matter would be looked on a
priority basis. We request you to call the Careline on 28th July, 2009 for further assistance in this regard. Kindly be assured our
executives will assist you in best possible way.

In order to call our Nokia Care Line we suggest you to kindly prefix the STD code of the city from which you are calling to
30303838, if you are dialing from your mobile phone. If you are dialing from a landline number, you may directly dial the number.
However, if he is dialing from a BSNL/MTNL landline, the customer has to prefix the STD code 080 before calling 30303838. This
procedure is not applicable for Airtel/Reliance landline users. Please note, local call charges would apply.

We wish to thank you for your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263151&chk=RC6E8VXD

Kind regards,

Seauli Hati
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


[THREAD ID:1-3E85QZF]



-----Original Message-----

From: [protected]@yahoo.com
Sent: 24/07/2009 06:55:10 PM
To: contactcentre.[protected]@nokia.com
Subject: Re: Nokia – Rahul Gaur – N3110 Classic Service Provision

According to you i called at nokia care where i submitted my mobile. they told me " it is not repair till now". after that i called nokia care line but they were telling me that higher level center has dispatch my moblie at nokia care alwar ( rajasthan). but According nokia care alwar ( jain communication) they are repairing my mob at alwar. they didn't dispatch at higher level. now tell me who is right and wrong.
on my behalf i am requesting to you pls replace my mob i have tired to submitt my mob at nokia care.
pls help me

--- On Thu, 23/7/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com> wrote:

From: contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
Subject: Nokia – Rahul Gaur – N3110 Classic Service Provision
To: [protected]@yahoo.com
Date: Thursday, 23 July, 2009, 5:17 PM

Dear Mr. Gaur,

Thank you for contacting Nokia Care.

This e-mail is in reference to the service status of Nokia 3110 Classic. We understand your displeasure and sincerely regret the inconvenience caused. As per the updates received from our Customer Care Division, we would like to inform you that the Nokia Care Centre may decide to forward the phone to higher level Care Centre in case the concern is not being solved by them. We request you to contact the Nokia Care Centre to check the status of the phone.

We appreciate your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co..in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263139&chk=944VZ6C8

Kind regards,

Sweta Sanadhya
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality.. This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

[THREAD ID:1-3E85QZF]

-----Original Message-----

From: [protected]@yahoo.com
Sent: 22/07/2009 06:54:10 PM
To: contactcentre.[protected]@nokia.com
Subject: Re: Nokia – Rahul Gaur – N3110 Classic Service Provision

if your service is best so prove it. i am waiting from last two month...
A customer purchase any product for use but i think you don't want it,
because you want to keep your product


--- On Wed, 22/7/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com> wrote:

From: contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
Subject: Nokia – Rahul Gaur – N3110 Classic Service Provision
To: [protected]@yahoo.com
Date: Wednesday, 22 July, 2009, 1:22 PM

[THREAD ID:1-3E85QZF]

Dear Mr. Gaur,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia 3110 Classic. We understand the anxiety to resolve the concern of the phone and sincerely regret the inconvenience that you are facing currently. Please note that this incident is not a true reflection of our services. Our endeavor is to provide you with quality service and your feedback will help us in improving it further. We are presently not in a position to comment on your request for replacement.

Further, we request you to call the Careline after 48 hours in order to procure the updates regarding the servicing of the phone.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co...in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

Please send us your feedback on our Email service by clicking on the following link –
http://digiumenterprise.com/answer/?inv=10263140&chk=PN28A976

To ensure proper handling, please continue to use the current subject line.
Kind regards,

Sarin Lohi
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality... This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company.

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


-----Original Message-----

From: [protected]@yahoo.com
Sent: 21/07/2009 02:41:30 PM
To: contactcentre.[protected]@nokia.com
Subject: Re: Nokia – Rahul Gaur – N3110 Classic Service Provision

i have find my job sheet no. A 12673.
after that i called nokia care line now they are saying that this complaint no. is not sufficient for any inquire. they give me a complaint no. 1-[protected].
when i call at nokia care alwar (raj.) they talked me very much ill manner. now i want to ask a question to you pls tell me when you are unable to find a job sheet no. from a nokia care center than a customer how can find it ?
now i have tired do call and mail to you.i am a student when i call you at nokia care i have to pay STD charge how can i manage it.
now you will have to replace my handset and increase my handset warranty.
can you tell me " how can you say that nokia is leading mob company in india" ?
when you are unable to find a mob which is your nokia care, and i also telling you the address of that nokia care.where my mob submitted . finally i can say you are decrease your goodwill in indian market this is very bad for you. A customer is helpless at nokia.



--- On Mon, 20/7/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com> wrote:

From: contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
Subject: Nokia – Rahul Gaur – N3110 Classic Service Provision
To: [protected]@yahoo.com
Date: Monday, 20 July, 2009, 9:59 AM

Dear Mr. Gaur,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia 3110 Classic. We regret the inconvenience caused due to the delay. Please be assured that one of our executive will contact you at the earliest and assist you in the best possible way.

We appreciate your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Kind regards,

Junasha Barman
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality... This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company..

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


[THREAD ID:1-3E85QZF]



-----Original Message-----

From: [protected]@yahoo.com
Sent: 19/07/2009 11:13:09 AM
To: contactcentre.[protected]@nokia.com
Subject: Re: Nokia – Rahul Gaur – N3110 Classic Service Provision

thanks,
but when will your executives contact with me.
because i am facing problem so i can tell you my problem

--- On Sat, 18/7/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com> wrote:

From: contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
Subject: Nokia – Rahul Gaur – N3110 Classic Service Provision
To: [protected]@yahoo.com
Date: Saturday, 18 July, 2009, 5:14 PM

Dear Mr. Gaur,

Thank you for e-mailing Nokia Care.

This e-mail is in reference to the service provision of Nokia 3110 Classic. We understand the anxiety to resolve the concern and sincerely regret the inconvenience that you are currently facing. Please be assured that we have noted your experience at the Nokia Care Centre and will do the necessary fact findings and action it accordingly.

Further, please note that one of our executives from the relevant department will revert to you in the stipulated time frame and assist you further.

We solicit your patience and co-operation in this regard.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co...in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263151&chk=RC6E8VXD

Kind regards,

Seauli Hati
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality... This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company..

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.


[THREAD ID:1-3E85QZF]



-----Original Message-----

From: [protected]@yahoo.com
Sent: 17/07/2009 06:52:24 PM
To: contactcentre.[protected]@nokia.com
Subject: Re: Nokia – Rahul Gaur – N3110 Classic Service Provision

thanks for rply

but mam i called at nokia care at alwar ( rajathan) also, but they made me very rood behave and use abuse language, and finally refuse me. pls find my complaint or job sheet no.through my imei no. which is [protected].
or call me than i will tell you which i am safring form last three month.
my contact no. is[protected], [protected], [protected], [protected]

--- On Fri, 17/7/09, contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com> wrote:

From: contactcentre.[protected]@nokia.com <contactcentre.[protected]@nokia.com>
Subject: Nokia – Rahul Gaur – N3110 Classic Service Provision
To: [protected]@yahoo.com
Date: Friday, 17 July, 2009, 11:37 AM

Dear Mr. Gaur,

Thank you for contacting Nokia Care.

This e-mail is in reference to the service status of Nokia 3110 Classic. We understand your displeasure and sincerely regret the inconvenience caused. Pursuant to your request for replacement, we would like to inform you that we are presently not in a position to comment on the request. However, please be assured that the matter would be looked into on a priority basis and one of our executives will revert to you within 48 hours and assist you further.

We appreciate your patience and further solicit your cooperation.

For further enquiries, please feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co...in/asknokia

Do you know you can now update your phone software at your own convenience? Visit www.nokia.co.in/support to check if your phone model is supported and download the "Nokia Software Updater". You can also go online to find user guides, troubleshooting support and other services to help you use your Nokia product.

To ensure proper handling, please continue to use the current subject line.

Please help us improve our services by clicking on the following link:

http://digiumenterprise.com/answer/?inv=10263139&chk=944VZ6C8

Kind regards,

Sweta Sanadhya
Nokia Care

Disclaimer:

This mail and its contents are only disclosed to the recipient to whom this document is addressed and is pursuant to a relationship of confidentiality... This document constitutes confidential information and contains proprietary information belonging to Nokia. The confidential information is to be used by the recipient only for the purpose for which this document is supplied. The recipient must obtain Nokia written consent before the recipient or any other person acting on its behalf, communicates any information on the contents or subject matter of this document or part thereof to any third party. The third party to whom the communication is made includes an individual, firm or company or an employee or employees of such a firm or company..

The recipient, by its receipt of this document, acknowledges that this document is confidential information and contains proprietary information belonging to Nokia and further acknowledges its obligation to comply with the provisions of this notice.

[THREAD ID...

3110c — reples my mobil

sir,
i bought nokia 3110c befor 8 months but it is not working i have given 4 time in servise center but now i am suffring same problem so plz change my mobil

Mene apki Company ka hand set 3110c 27/10/2008 ko kharida tha. Jis me voice problam he & iska softwaer b bar-bar kheab hota he. me ise 15-16 bar nokia care se repaire krva chuka hu. jisme se 3 bar ye Delhi se thik ho kar aya he. par 7 din k andar dobara problam aa jati he. is bar b ye 30/11/2009 ko DELHI se thik ho k mere pas aya he aur isme dobara problam aa gai he. Plz... solve my problam.
Mo. No. [protected]

i need help to get into my nokia 5200.

how to get p uk code of smart".my no .is [protected]

My Mobile had been switch off and my littil brother push the wrong number of mobile so pls give me puk code of [protected] please send my PUK number...

sir my number is [protected] plz give me a puk number

Sir/Madam my mobile number is [protected] can you help me to give my PUK number pls. thanks

pls give me puk code of [protected]

pls give me the puk code of my number [protected]

Dear sir,
My Mobile had been switch of last two day and give me puk number.
so pls give me puk number my number is [protected].

puk code of smart gsm sim
Dear Sir
My Mobile had been switch off and my littil brother push the wrong number of mobile so pls give me puk code of [protected]

Nokia — sim puk

send me the puk no of my bsnl sim with no[protected] and mobile no is [protected].
please send the puk no to my email id: [protected]@gmail.com
please send immediately.

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India

Dear sir,
My Mobile had been switch of last two day and give me puk number.
so pls give me puk number my number is [protected]

Sir/Madam my mobile number is[protected]can you help me to give my PUK number pls. thanks

my mobile memory card is corrupted, for the solution

MEMORY CARD CORRUPT
I have purchased N72 two months ago

khan lateef kan, hyderabad, andhra pradesh

MEMORY CARD CORRUPT. SUBMITTED THE SAME AT NOKIA CARE WING OF INFOLAND TECHNOLOGIES AT NOKIA CARE
TILL DATE I HAVE NOT RECEIVED REPLACEMENT.

EVERY TIME I ENQUIRE, THEY SAY " YOU WILL GET YOUR CARD AFTER ONE WEEK"

I HAVE VISITED NOKIA CARE SEVERAL TIMES. I AM FED UP.

PLEASE ARRANGE FOR THE REPLACEMENT IMMEDIATELY AND INFORM ME CORRECT DATE, WHEN TO COLLECT THE SAME.

my card currept what i do

i have a nokia n72 mobile. It gives message memory card corrupted, how can i solve this problem?

I have n72 mobile phone.My memory card is corrupted.When i am going to file manager, then a msg is coming Mcard is corrupted, sometime it is no Mcard is inserted.What shall i do?Please help me

DEAR SIR,
I REQUAST TO MY MEMORY CARD IS CORRUPTED, BUT NOW WHAT SHALL DO YOU
PLEASE HELP ME,

my memory card as currupted so please he help me

I have n72 mobile phone.My memory card is corrupted. When i am going to transfer the data from PC to mobile, then a msg is coming Mcard is corrupted. What shall i do?Please help me.

Pankaj Tandel. Surat. Guajrat. India. Mo.[protected].

my memory card is corrupt plese help me ...

Thank you...

my N72 MEMORY CARD is corrupted...

I HAVE FORMET DATA IN MCARD AFTER THEN SHOWING MY CELL PHONE MEMRI CARD CORRUPTED PLS.HELP ME

I Format My Nokia N72 1GB Memory Card cause of virus then I put it into my mobile it shows memory card correpted what shall i do to clear this problem & how to download the system software for memory card

nokia n72 problem (mamory card corrupted ) plz give the solution


thnaks regard

Rajroop singh
[protected]

Read the full article especially the note part at the end...

same problem had happend with me 2 years back...
due to so much of virus in my mmc i formatted it but then it hanged up...
after switching off and opening my mobile i found my mmc corrupted that was in my n72 model...
i surfed the internet but no solutions were found and then i thought of surfing a software which can format my mmc and not n72's own preloaded memory card info and format one...

The name of the software which i downloaded from mobile9.com is MMC formatter
just paste the name in search bar and do select ur model as n72/n70...

download it and run, there u will see in option fix mc wizard click on it and start the wizard, now u will see that ur memory card can be used to store files... :p
hope u liked it

NOTE: one thing more, the day i formatted my memory card using the app after that my mmc had formatted unusually 2 times till today... So do create the backup o[censored]r files

JAI MAA VANKAL

Ever since i bought NOKIA 2630 it has been having NETWORK proplem pls help me. thk u. Suddenly the network will just disappear,

2630 not display only whitlight

Nokia 5610 — Pathetic after sales service

I made a mistake(Thats what I would call it now which once thought would be a smart decision) of buying a Nokia 5610 on 27th May 2008
From Alfa Cellulars Shop No. G-13, Kalpatru Arcade, 9 MG Roag Pune -411001

Same Night I saw problems with its Video recording(there were some lines running down the screen)
I packed it back, went to the dealer next day (28/May) to exchange it.
I was told it cant be returned now as it has been used for five minutes and it cant be sold to other customer as well.
Then he offered me to to buy it for 20% less, which obviously I refused.

Same day in the evening memory card stopped responding.
I went to the dealer at 8pm on 29th.

Now the dealer tells me "If you go to the service center, they will replace your handset as its not been 48 hours yet. But it will be closed now so you go there tomorrow morning".

Today(30th May ) I came to service center and I have been told Only the dealer can give you the replacement.

They can only upgrade the s/w and in case a hardware issue is there, They will repair it which will take atleast 10days.

Can someone help me with this AWESOME customer care of Nokia
IMEI No [protected]

Regards
Ravi

NOKIA HANDSET 5610D-1 — Harassment From Nokia Services

Dear

It being long time i am using nokia services even my whole family members they have Nokia Handset. But now i have no faith on noika reason because 2 month back i have purchased nokia 5610d-1 from Nokia Priorty Green park delhi. After week i have started getting problem because it always gey hangd even in a empty memroy. But after 7 weeks a big problem comes which is phone started getting swithched on swithched off. Then i have submitted to nokia care Greenpark itself they commited me with in 7 days we resolve the problem because their center is in nodia so it take some time to get repair. Bludy if someone ask nokia that a two months old phone required to get repaired. Then why i have invested my 13000 hard cash amount. Even working as a manager i have all 500 contact no's in it for which i am facing problem. Now they says more fifteen days they required.

Kind of pathetic services we are getting from nokia care.

If you can help me with something i would realy appriciate for that.

Thanks & Regards
DHEERAJ VASHISTH
[protected]

Nokia 5610 — no after sale service

i have visited nokia cusmer care more than 7 times...
The problem with my mobile is still the same.
my mobile is getting heat when i am using and it's battery is geting low within 3-4 hrs after charged full.

and all the times they have just kept my mobile with them for[protected] days and return back without solving the problem..

in this i have lost and waste my lots of money time and energy now i just want to sui or submit a case for the same
plz do the needful help
thanks

No after sale service
I have visited nokia cusmer care many times...
The problem with my mobile is still the same.

My camera flash is getting fused everytime, though I dont use it often. I have been to the customer care center many times, but still the problem repeats, and the customer care representatives are not responding to this at all.

Now atlast my warranty is over, but the problem is there.

All the times they have just kept my mobile with them for[protected] days and return back but within a few days, the problem reappears.

In this I have lost and waste my lots of money time and energy now i just want submit a case for the same

plz do the needful help
thanks

I purchased Nokia 7610 IMEI No.[protected] from New Voice, B-38/39, Basement, Indraprasth Shopping Centre, S. V. Road, Borivali (W), Mumbai-400092 - Tel. 28059500/28052921. The instrument became defect within one week of its purchase as it went off automatically. I submitted the instrument to Foneworld, Borivali for repair and they have forwarded the same to their Head Office. Till today there is no feed back on the repair of the instrument. I requested their Head Offiice to replace this instrument with a new 7610 instrument for which I have not yet received any reply.

respected sir/mam
my nokia set model 6300 got defected.There was a display problem in it.I gave it for repairing to nokia care and i also got my handset repaired from nokia care but on the same day it again show display problem. I again gave them but the problem is not soved till now. i have given it for repairing to nokia care for three times and it is still with them.so now i want that please give me new handset.

few days back i purchased a nokia phone model no 6303ic. the camera of the phone always remains on standby mode and is not functioning properly. i took the same to the nokia centre at sringar but after repeated assurances from the centre that the phone has been repaired, the problem persists.I have again kept my phone at the same centre and after a lapse of more than 20 days i am unable to know the status of my phone beceasue i cannot reach to the nokia centre due to the prevailing circumstances in sringar and the status of my phone is not available on namscare.com.

Now i request you to kindly repair my phone at an earliest and also apprise me about of the status.
Nokia 6303ic
job sheet No 190
IMEI no [protected]
e.mail [protected]@yahoo.com

nokia N 73-1 — Weak battery

bettery is ending for 6-8 hours approximatly calling 10 calls the model no is N73 - 1/356406/535217/1,
CODE - 0543843
FCC ID - QFXRM - 133
IC - 661Z-RM-133
CE0434
Kindly exchange the bettary.

COMPLAIN FOR DESTROYING MY PHONE N 72

I HAVE VISITED TO NOKIA CARE, 10 LENIN SARANI, KOLKATA, FOR SOME SMALL FAULT, AND I WAS ATTENDE BY MR. BIBHAS (COUNTER NO. 3) WHO CHECKED MY PHONE AND TOLD ME TO PAY RS.350 FOR CORRECTION.
I AGREED AND SET WAS TAKEN TO ENGINEER AND AFTER FEW HOURS HE LANDED WITH A DEAD PHONE OF MINE, AND AGAIN ASK FOR RS. 1200 TO CORRECT THE SAME.

NOW, WHEN MY PHONE WAS ABSOLUTELY IN RUNNING CONDITION, WHERE INSTEAD OF RECTIFYING THE SAME HE LANDED WITH A DEAD PHONE. THEN WHAT SORT OF ENGINEER YOU HAVE RECRUITED WHO DOES NOT KNOW MINIMUM WORK RATHER DESTROY THE PHONE AND SNATCH MONEY BY HOOK OR CROOK.

AND THE THE VERY NEXT DAY WHEN I GO THERE WITH A WRITTEN COMPLAIN AS ABOVE, THEY ARE TELLING, WE ARE NOT CHECKING YOUR PHONE, HENCE NOT RECEIVED THE LETTER, AND LITTERALY PUSH ME TO OUT FROM THE CENTRE.

MY QUESTION IS IS NOKIA CARE IS CAREING CUSTOMER OR IT IS CEATERS PARADISE, WHO ALTIMATELY DESTROY THE NAME OF NOKIA, AND ENCOURIGING UNAUTHORISED SERVICE CENTRE.

NOW, IF MY SET WILL NOT RECTIFIED WITHIN 3 DAYS, I WILL TAKE LEGAL ACTION, AND KNOCK THE CONSUMER COURT.

REGDS

SHANKAR CHOWDHURY
M-[protected]

Nokia 3310 — switching of while calling

sir,
my phone is being swithching of while calling eventhough it is fully charged. i have changed the battery. but the problem still exist. what can i do for this?

dear,

hope you are having the bill when phone was purchased and the battery replacement bill as well.

Just present them to the customer representative and your problem will be solved.

Nokia — Lost my Nokia 3310c

warm greetings, i lost my Nokia 3310C (IMEI No.:[protected]) on 16-MAY-2010 at Chennai. i need help to get my mobile back.



jeevagan.s
([protected]@sify.com)

Nokia 3310 — i received a congratulation sms that i won 310,000 pound in on go nokia uk promo, pls call me to tell the details, thanks jide cornelius from nigeria.

pls, kindly tell me how i can be able to claims , the 315,000 pounds that i won in the ongoing nokia uk promo. thanks jide cornelius from lagos, nigeria.

hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have someone from the team connect with you. Please mention your name on subject and add your contact in the mail. Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India

hi,

i lost my mobile, i want to enquire how soon u can find my cell and will surely revert me back, if there is any fees chargeable to this then pls let me knw, i m ready to pay for it, but pls rpl to this mail. or call on my number which is [protected] or [protected]..will wait for your reply or call...thanks

MANMOHAN BINDRA

Ph: [protected]

TRACE MY MOBILE PLEASE
Myself Sathish kumar.M studying as a multimedia student.tis month march 11.10.2008, I had bought one NOKIA 5610 new Handset in PHONESHOP, WAVETEL IN CHENNAI AMBATTUR. on SATURDAY (4.4.200) evening 6 PM my mobile haD FELL down.sombody had picked it.My mobile model no is NOKIA 5610 REDand IMEI [protected].So please take suitable action about this issue.Do the needful.pls sir as a student i cant do any thing i m from a poor family

Thanking you
sathish kumar.M

TRACE MY MOBILE PLEASE
Myself Chereesh Cheriyan working in VRC Kottayam.Last month March (15.03.2009) morning 7.30 to 8.30 A.m my mobile [protected] has been stolen .My mobile model no is LG N4410 and IMEI [protected] and S/N 602KPUU127174.So please take suitable action about this issue.Do the needful.

FirstName:Dixit
LastName:Garg
Gender:M
Email:[protected]@yahoo.com
Country Code:91
Country:India
Language:English
Mobile Number:[protected]
Model:Nokia_N81
Imei:[protected]

MATTER:-
My Phone is Lost. After four years of savings at last i was able to buy a smartphone which is lost on 16th may 2009, i tried searching for my mobile everywhere but i didnt found my mobile device, now i m not in condition to buy another phone. please trace out where the mobile is. My device IMEI No. is [protected]. Please look into the matter and reply me as early as possible. Hoping you will look into the matter and solve my problem. I shall be very thankful to you for this act of kindness. you can contact me on [protected] or My E-mail id: [protected]@yahoo.com

My Phone is Lost. After four years of savings at last i was able to buy a smartphone which is lost on 19th june 2009, i tried searching for my mobile everywhere but i didnt found my mobile device, now i m not in condition to buy another phone. please trace out where the mobile is. My device IMEI No. is [protected]. Please look into the matter and reply me as early as possible. Hoping you will look into the matter and solve my problem. I shall be very thankful to you for this act of kindness. you can contact me on [protected] or My E-mail id: sunil.[protected]@gmail.com

TRACE MY MOBILE PLEASE
Myself Sunil patel.M working at durg (C.G.) On Feb 10.2008, I had bought one NOKIA 5610d - 1 Red new Handset in Parth Mobiles, polsay para.st. road, durg. on FRIDAY (19.06.2009) Morning 6 AM my mobile had been stolen from my room(hudco).sombody had picked it.My mobile IMEI [protected].So please take suitable action about this issue.Do the needful.pls sir as a student i cant do any thing i m from a middle class family.

Thanking you
sunil patel
[protected]

i m amit hadawale I had bought one NOKIA 5610d - 1 Red new Handset, My mobile IMEI [protected].So please take suitable action about this issue.Do the needful.pls sir as a student i cant do any thing i m from a middle class family.

Nokia5610d-1 — Lost mobile searching

Dear Sir/Madam,


I lost my mobile on 22nd of Jan 2010, please help me to find my mobile, My mobile IMEI Number is [protected], after lost my mobile i fed up a lot, If you find my mobile please let me inform to below mentined phone number and please track the mobile at the earliest, If find it and call i am really greatful to you.....




Thanking You,

Yours Faithfully,

Anil D N
[protected]/[protected]
Bangalore

I am kapil kumar, i had purchased my phone last month, and lost my phone 30th sept at 3pm
my imel no [protected]
kindly revert me on this number [protected]
kindly help me

hi, my name is shabana mujawar i lost my mobile phone today(20.05.2010) my IMEI No is [protected], Nokia 5310 .

Kindly revert me on this no [protected]

my phone was stolen by some one when i going to home in bus at Gita mandir stand in ahmedabad.

security cord also in mobile which is 8968266.

name: babubhai ramjibhai kalsaiya.
Address: gitamandir S.T bus standin Amedabad
Phone model:3110c
E-mail for communication:baldania.[protected]@gmail.com
Missed date:2 am at 281210
IMEI No.:[protected]