NSDL e-Governance Infrastructure Customer Care
NSDL e-Governance Infrastructure Ltd.
Customer satisfaction rating: 61%
Submit a Complaint
2337
COMPLAINTS

NSDL e-Governance Infrastructure Customer Care

NSDL e-Governance Infrastructure Ltd.

FacebookGoogle+
Address
Times Tower, 1st Floor, Kamala Mills Compound, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
644
down
388

Phone:
Phone:
up
364
down
259
+91 22 2499 4200  [Vidya Lakshmi]
up
364
down
259
+91 22 4090 4242  [Head Office]
up
136
down
88
+91 11 2370 5418  [New Delhi]
up
106
down
80
up
68
down
60
+91 20 2721 8080  [PAN/TAN Call Centre]
up
172
down
165
+91 11 2335 3817  [New Delhi]
up
37
down
34
up
37
down
42
+91 79 2646 1376  [Ahmedabad]
up
39
down
47
up
21
down
33
+91 22 2499 4477  [EzeeWill]
up
8
down
26
up
25
down
44

Fax:
Fax:
+91 22 2491 5217  [Head Office]
+91 33 2289 1945  [Kolkata]
+91 44 2814 4593  [Chennai]
+91 11 2335 3756  [New Delhi]
+91 79 2646 1375  [Ahmedabad]

Customer satisfaction rating
61%
Complaints
2337
Pending
214
Resolved
1360
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

NSDL e-Governance Infrastructure related photos (418)

NSDL e-Governance Infrastructure Complaints & Reviews

Sort by:

NSDL E-Governance Infrastructure — non-delivery of pan card [Resolved]

 Paresh Bansod on Dec 18, 2017
Hi,

Acknowledge number : [protected]
Status : your pan card has been dispatched on 30-nov-2017 by first flight couriers pvt. Ltd courier vide airway bill no. B903z3133206, at the address for communication* indicated by you in the application. The pan card is expected to be delivered by 10-dec-2017.

First flight tracking details : bill no. B903z3133206
Status : returned to origin, pending reason : non service station.

Please provide me details about further process so that i can get my pan card....
Complaint comments  Read comments Complaint category Government Organizations

CRA - NSDL — regarding not receiving the final print of assam rifles tradesman form

 akilendra kumar on Dec 19, 2017
I have filled my Assam Rifles form. The registration number of which is AR-2017/141885 and my name is Akhilendra Kumar, my form has been deposited but the final print has not been printed.So you are requested to get me the final print
My Payment Reference Number -DU82382825
My date of birth: 25/01/1997
Payment date -15/12/2017
Please provide final print

Thankyou...
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — pan reprint payment scam [Resolved]

 docask on Dec 18, 2017
Nsdl form 49a.

I paid for a reprint of my pan card twice!

Both times the money has gone from my account but the damn site does not send me an otp.

I have spent 118.90inr twice (115+3.90). This is not justified and i wish to get my money back.

The least a government agency should n ot cheat consumers this way.

This digital india dream is an utter waste if government websites are cheating public. Be answerable ro do your job right!

My token numbers are: [protected] and [protected]

General info...
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — pan card application status - 205139700002392 [Resolved]

 Karguvel Rajan RamaChandran on Dec 18, 2017
My wife have applied for pan card on 23rd nov 2017.
Still the status is "your application is under process at nsdl - tin facilitation center. You may contact tin fc[protected]/[protected] where the application was submitted by you"
We tried to reach those numbers mentioned above but those are always busy. Could you please help in tracking the status?...
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — I need pan card quickly

 krishnamoorthykarthick on Dec 18, 2017
Acknowledgment number : [protected]
Permanent account number (Pan) : eewps0874g
Name : ramasamy sivaraman
Category : individual
Status :
Your application for 'new pan card or/and changes or correction in pan data' is under process at nsdl.

I need pan card. What should i do next. Please help me out, i need urgent.
Why nsdl shows my application status pending??...
Complaint comments  Read comments [1]Complaint category Family & Relationships

NSDL E-Governance Infrastructure — complaint for refund of my money [Resolved]

 gopalkrishnaborah on Dec 17, 2017
Sir, i applied for a new pan card in nsdl.in final stage when i go to pay the rs. Of 113.00 through debit card then process is unsuccess. Then i go again to pay the rs through airtel money then process is unsuccess. But amount is deducted both deptt. My application no is [protected] and my name is dulumoni talukdar. So please help me. Thinking you....
Complaint comments  Read comments [1]Complaint category Other

NSDL E-Governance Infrastructure — aadhar _ nsdl verification issue [Resolved]

 Rajjeshh on Dec 17, 2017
Hi tried applying for pan correction several times, but everytime i got a message the aadhar verification failed, but in contrary i get an email from uidai that verification was successful. Kindly let us know what is this contrary information. Token number for this application is [protected]

Below is aadhar verification successful message from uidai

Your aadhaar number xxxx xxxx 4064 was used successfully to carry out e-kyc authentication using "otp" on 17/12/2017 at 16:35:53 hrs at a device deployed by "nsdl e-governance infra ltd"

Please let me know...
Complaint comments  Read comments [1]Complaint category Tax Services

NSDL E-Governance Infrastructure — no record found in pan card status [Resolved]

 Jithujames on Dec 16, 2017
Sir/madam,

I have applied for new pan card on 16th december 2017 through e-sign/e-kyc mode. I have got my acknowledgement number ([protected]). On completion of the process i have received message like below.

"thank you for using online facility for pan application.

If you have digitally signed your application using esign/ekyc then there is no need to forward physical documents."

But when i checked my application status today, it was shown "sorry, no record found."

Please check my application

My acknowledgement...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — enps registration payment problem

 prem200185 on Dec 16, 2017
Sir,
My online payment for enps registration fail during payment and registration process so that registration against this acknowledgement id 11392452 date[protected] is pending for confirmation from payment gateway. Enps website always show message registration against this acknowledgement id is pending for confirmation from payment gateway please try again after sometime
So i request you please reset my acknowledgement id so that i make registration initial payment and complete my registration.
Thanking you

Prem singh
Acknow. No 11392452
Date...
Complaint comments  Read comments Complaint category Internet Services

Central Recordkeeping Agency — correction in father name in pran card

 Sarijubbal on Dec 16, 2017
Myself sushma devi employee of gsss sari. I had applied for pran card and received the card no[protected].in the form of nps ihave written my father name thala ram but on the pran card which i received my father name written is incorrect. It should be thala ram instead of kala ram. So you are requested to make correction and send the new card as early as possible. With thanks....
Complaint comments  Read comments Complaint category Employees

NSDL E-Governance Infrastructure — requesting your resend my pan card

 santosh260189@gmail,com on Dec 16, 2017
Dear sir,
I have applied for a correction name change after marriage pan card in the name of swara which was dispatched. I couldn’t receive the pan card as post man he did not inform me and he returned back.

Therefore, i requesting your resend my pan card to same address and i mentioned our details below.

Applicant name: swara santosh chaugule
Acknowledgement number: [protected]
Date of returned:10th april 2017
Mobile no: [protected]
Mail id :santosh260189@gmail.com...
Complaint comments  Read comments Complaint category Tax Services

NSDL E-Governance Infrastructure — pan card fee refund that I have paid [Resolved]

 ragada on Dec 15, 2017
Sir i have applied for pan card online and token no and reference no have been generated and i have paid the fee of rs 118.90 but in e-sign/e-kyc verification i am not getting the otp in my registered number so i kindly want you to refund my amount of rs 118.9 fast... It urgent.. And do something to solve this problem in future this problem occurs in almost every online case.....
Complaint comments  Read comments Complaint category Government Organizations

NSDL E-Governance Infrastructure — pan card father's name [Resolved]

 Abishek Rai Kudoor on Dec 15, 2017
Your application is under process at tin facilitation center (Tin fc) where you have made the application. While processing your application, following discrepancy (Ies) has/have been noticed. Kindly contact the tin fc[protected]/46/47/48/49

The status of my father and his whereabouts is unknown to me as my parents are divorced more than 20 years ago. He is currently deceased.
All the proof in my application can be found in my date of birth certificate...
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — online registration of pran [Resolved]

 rahul987singh on Dec 15, 2017
I am trying to apply for pran card online, but the website is not allowing me to proceed further, because i don't have tin number, as i have read the instruction that if i am an indian citizen and i dont have any account in foriegn country i don't need to provide tin number, but website is unable to proceed further, please check the attached image file.

Please let me know if you need any other details.

Rahul987singh@gmail.com
[protected]...
Complaint comments  Read comments Complaint category Computer Software

NSDL E-Governance Infrastructure — pan process problem [Resolved]

 krishnamoorthykarthick on Dec 15, 2017
Acknowledgment number : [protected]
Name : sheik maideen sheik hussain
Category : individual
Status :
Income tax department (Itd) database shows that you may have been issued pan in your name. Itd yet to inform status of your application.

I need pan card number urgently. Please could you tel me the further processing. And how many days is take to generate the pan card number?...
Complaint comments  Read comments [1]Complaint category Online Dating Services

NSDL E-Governance Infrastructure — regarding redispatch pan card

 mamojbhagat145 on Dec 15, 2017
Hello, i request the nsdl to resend my pan card because it was returned back undelivered. Actually it was expected to be delivered on 28/nov/2017 but it had delivered on 25/nov/2017 that is 3 days before the expected date. On the same day i was not home, so it could not be taken.
My address is : 29-d-187 rhb, pratap nagar, jaipur,
Jaipur,
Rajasthan - 302033...
Complaint comments  Read comments Complaint category Postal & Delivery Services

CRA - NSDL — payment disturbance [Resolved]

 Aarpan Lampung Talliya on Dec 14, 2017
I registered for the recruitment of assam rifle 2017 which will be closed by 20th of december but i am not understanding how to pay the fees online. What should i do? Give suggestion. I dont have a state bank nearby to go and cut a challan as also i dont have time for that and i got a debit card of allahabad bank. What is the procedure of paying online with allahabad bank debit card. Please help....
Complaint comments  Read comments Complaint category Banks

NSDL E-Governance Infrastructure — nps I-pin &-pin were not received [Resolved]

 srinivasa rao yallamandala on Dec 14, 2017
Pension account was opend thru sbi online wesite on 23rd nov, 2017 and pran[protected] was also allotted on the same day. Required documents were also sent thru post on the next day. However, i haven't received i-pin & t-pin till today. I cannot proceed further to make any transctions without logingin. Hence it is requested to forward login pins and the same may be intimated thru sms or email once it is dispatched. Further details are as follows:
Name: srinivasa rao yallamandala
Pran:[protected]
Mob:[protected]
Email-srinivas. Cwa@gmail.com

Thanks...
Complaint comments  Read comments Complaint category Other

NSDL E-Governance Infrastructure — pan card not received still problem not solve [Resolved]

 saxenaanupam on Dec 14, 2017
I applied the pan card on 12/07/2017 with the acknowledgement number: n-[protected].
I send the all documents on 17/07/2017 and deliverd on 19/07/2017 with the courier trackon pod o.[protected]. When i call the nsdl office they said the still not received the document.
I'm very much irate i want our pan card.
If this is government work it doesn't mean nsdl doing the this type of mistake and lost the imporatnat document.
This is how government department doing work.
I want my pan card asap.
If required i can send the documents again....
Complaint comments  Read comments [1]Complaint category Government Organizations

NSDL E-Governance Infrastructure — nsdl e-governance infrastructure pan application status 076529700032214 [Resolved]

 ram47s on Dec 14, 2017
My pan acknowledgment number is [protected]. I applied for pan on thursday, november 30, 2017.

My pan status is still 'your application is under process at income tax department.'

I have applied for the pan at kukatpally, hyderabad and enclosed aadhaar card as proof of identity and proof of date of birth respectively.

I was unable to connect to the aforementioned number as it always seems busy....
Complaint comments  Read comments Complaint category Tax Services

Recently Discussed

(1 minutes ago)
Samsung India
lcd tv
(4 minutes ago)
Motorola Solutions
motorola xt1643, sim, switching problem hanging problem
(4 minutes ago)
Dabur
pomegranate real juice tetra pack
(4 minutes ago)
Hdfc Bank
hdfc bank transaction failed but amount deducted
(6 minutes ago)
Vivo Mobile India
missing my phone

Featured Complaints

www.bdomains.com