NSDL e-Governance Infrastructure Complaints & Reviews

Date of the Incident :[protected]
Temporary Token Number - [protected]
Email - [protected]@protonmail.com

Issue - During application for a New PAN Card : I have provided all documents through e-sign option, and have had 106 Rupees deducted from my bank account for the same. When It moved to the generate OTP authentication stage, no matter how many times I click regenerate OTP or how long I wait, no OTP is received...

Hi Team,

I have created NPS Tier 1 account today and got PRAN generated but when i tried to login/reset password I'm keep getting error as PRAN not found in Database

https://cra-nsdl.com/CRA/ResetIPINURNGen.do?ID=null&getName=Change%20Password...

I paid 107rs but now i am not able to complete the e-sign process as when i click on complete the e-sign, i am redirected to a new webpage which does not open...

Hi.
I have created the nps account of tier - 1 type. And pran is also generated. But while setting ipin or while login, i am getting error as pran not found in database.

Could you please help me with this. As i'm not able to access, or even check the contribution made for this pran.

My PRAN link saving account auto closed now, how can change in new bank account (online possible in bank change), please...

Hello,
I wanted to change details (surname) on my PAN and for that I had selected e-KYC & eSign option.

I entered all the relevant details and made the payment. After that I continued to complete the KYC & entered the OTP and submitted. After that I was redirected for eSign page and upon clicking the "Continue with eSign" link, I am being redirected to some "https://esign.egov-nsdl.com/nsdl-esp/authenticate/esign-doc/"...

Hi,

I have created account in NPS on 23rd April 2023 with PRAN number[protected]. Since then I have been trying to login in the account after reseting the password. But even after several attemts, I am unable to do it. Every time it shows invalid ID/IPIN & password.

kindly check and resolve...

Dear Sir/Ma'am,

I applied for my PAN card on 24/04/2023. Since I'm a minor I've been told that it would take some time to get my pan number, but I need to apply for student loan as the deadlines are approaching for abroad Universities. the pan number is very much required for my loan application form.
I even check the status of my PAN card, but it shows the below message.

"We have not yet received the...

I applied for a TAN number on March 22, 2023. On March 23, 2023 I received an email from [protected]@nsdl.co.in giving me an acknowledgement number [protected]. I have been visiting their website regularly but all it says is "your application for TAN is under process at Income Tax Department". Visited to IT Office, Laxmi Nager, New Delhi but they say the TAN is under process at NSDL not them. Visit to NSDL Corporate office did not give any result;...

Token no -
Email - [protected]@gmail.com
DOB - 10/12/1965

My Pan E-Kyc/E-sign otp limit exceed, now i am not able to proceed further please suggest me what i can do next.

Here it the error of notification when trying to re-apply.
Incorrect OTP. You have exceed maximum number of limits to generate OTP. Hence you cannot proceed the application with e-KYC/e-sign mode....

On date 15/04/2023 i paid ₹106.90 two times in favour of PAN card correction charges at NSDL website but the website showed the Payment Failed. The money was deducted from my bank account both times. But i had to pay third time for successful payment. So i made payments total 3 times
In total ₹213.80 was deducted without any reason.

Acknowledgement no. :- [protected]
Token no. :- [protected]
br...

On 20th April Monday 2023, i filled up the form to make a correction in pan card with token number of [protected] and also paid the payment of
Rs 106.90 payment was successful and money deducted but further pan card process has failed. So i want my deducted money...

On date 15/04/2023 i paid ₹106.90 two times in favour of PAN card correction charges at NSDL website but the website showed the Payment Failed. The money was deducted from my bank account both times. But i had to pay third time for successful payment according to website. So made total 3 times
In total ₹213.80 was deducted without any reason.
I am asking for refund for that paid amount...

I want a duplicate PPO BOOK of my father. He is an ex service man of 2nd Assam rifles. I had given Application for this issue but i didn't got any reply. Please provide us duplicate PPO book.

Ex Service man...

Temporary token no [protected]
DOB 01/01/1956
Mail [protected]@gmail.com
The following below is the error being poped while submitting the pan change request form
Your e-KYC /e-Sign based request has failed hence you cannot proceed the application with e-KYC /e-Sign mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working...

Hi, I have created an nps account for my father, i got pran number in mail and hard copy also if i try to login im getting invalid please do favour for me...

Hello Team,

I owns two government securities. When I have checked the bank account statement, I found that I am not receiving regular interests. The interest for Sep'22 and Mar'23 still not credited and these has been purchased via. HDFC Securities.
Last interest credited was in Mar'22 and Apr'22.

ISIN IN[protected] GOVERNMENT OF INDIA 23202 GOI 16SP34 6.19 FV RS 100 - Transaction id: [protected]
ISIN...

With reference to my father's PAN CARD number,
I encountered the below error
1. when I login to download pan
2. I tried to update the address as per aadhar database

PAN ( AHXXXXXX0P ) entered by you is not in proper status in Income Tax Department Database. Please write to us at dpr.[protected]@nsdl.co.in with colour copy of PAN Card to look into the matter.

Looking forward to your help...

Am not able to login to CRA-NSDL website,

Am not able to login to cra-nsdl.com

Password reset is giving me following error,
"Pending Reset IPin/Re-Issue of IPin request is already present for this USER ID/PRAN"

Please help me to recover my login credentials for cra-nsdl.com

my PRAN NO:[protected]
Registered mail id: [protected]@gmail.com

Note:
Please...

I applied for the pan card approx three before and paid the fees through my debit card but the e-kyc failed due to which it displayed the following message :
Your e-KYC based request has failed hence you cannot proceed the application with e-KYC mode. Kindly generate new token and proceed with physical mode. Kindly note that you will get refund of the PAN application in next seven working days.
But neither the refund has come...

I paid twice for NSDL Protean PAN CORRECTION/CHANGE Details application, first on 4th April 2023, second on 6th April 2023, but in both attempts, I paid successfully yet a text was displayed stating

"Your request cannot be processed. Please try after some time using returning user option in Login page"

I request a refund or an acknowledgement for both my payments.

My Token Number was [protected]...