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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jun 20, 2026
Complaints 5319
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3581
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NSDL e-Governance Infrastructure reviews & complaints page 6

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S
smilinejeni
from Chennai, Tamil Nadu
Mar 11, 2017
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ESigned PAN Application says We have not yet received the supporting documents

Address: 411016
Website: www.tin-nsdl.com

Sir,

I had applied for PAN using online facility on 06/03/2017, Acknowledgment Number : [protected] and I have digitally signed my application using e Sign, I have uploaded my Aadhaar document as proof..

On completion I received this message,

"Thank you for using online facility for PAN application.

If you have digitally signed your application using eSign/eKYC then there...
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S
sumitchandhok
Feb 6, 2017
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Non reciept of pan card

Address: New Delhi, Delhi

Dear sir,

We have applied for pan card of praveda design and development llp. The acknowledgment no is [protected] as filed on 20 january 2017. We have even dispatched the requisite documents to nsdl on 23 january 2017 which was received by nsdl on 27 january 2017. The speed post tracking no is ed[protected]in. I have even called at customer care cell & registered a complaint on 3rd of february 2017 with nsdl. Still we have...
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M
Muzaffar A
from Srinagar, Jammu and Kashmir
Feb 2, 2017
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Change of mobile number

Address: Ganderbal, Jammu and Kashmir, 191131

Respectively I Ex ct/gd Muzaffar Ahmad war from CRPF want to bring it in your kind information that my PRAN account number is[protected] I want to change my previous Mobile number [protected] used in PRAN account.Now I want to update this Mobile number with new mobile number [protected] or [protected]
I have submitted many complaints but unfortunately none of them have been solved. I request you please update my mobile number...
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S
SumantSood
from Ambala, Haryana
Jan 20, 2017
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Pan card fee not refunded

Address: Yamuna Nagar, Haryana, 135001
Website: www.onlineservices.nsdl.com/paam/endUserRegisterContact.html

I use NSDL website to create a new pan card of my neighbor. Temporary Token is [protected]. I use e-kyc option for her Aadhar verification. I have paid an amount of Rs.116.20 using my debit card. MY balance was deducted from the bank on 18/01/2017 but Aadhar verification was not completed due to not receiving any OTP on their registered Aadhar card mobile no. Now it shows me a message when i am checking the status "Your e-KYC based request...
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J
JigarThakker
from Mumbai, Maharashtra
Dec 30, 2016
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Pan modification request is pending since long...

Address: Thane, Maharashtra, 401209
Website: tin.tin.nsdl.com/pan2/servlet/NewPanCorrectDSC

Dear Sir \ Madam,

This is to bring your kind notice that I had requested to NSDL dept. for PAN card modification i.e. in the second line were my father name should be mentioned over there my grand father's name is mentioned. For that I had submitted request on 3rd dec'16 and paid all the relevant charges over the internet and submitted all the relevant proofs through simple post and got acknowledgment from NSDL dept. on 10th...
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B
Balraj Singla
from Gurgaon, Haryana
Aug 12, 2016
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Payment failed but money deducted from bank account

Dear sir i make a online application from debit card mode token no.[protected] dt.04/08/2016 time 13.18.46 name tarsem singh s/o ajmer singh dob 01/01/1980 but transaction failed ammount debit from my hdfc account name balraj singla application success 2nd time please reverse my ammount statement attached ref. No.[protected]...
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P
pratik303
from Ahmedabad, Gujarat
Apr 25, 2016
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Pan card payment failure

Address: Ahmedabad, Gujarat
Website: tin.tin.nsdl.com/pan2/servlet/CPGClient?cpg_api=getTransactionStatus&CititoMall=

Sir
I have applied for online pan .I have payment using debit card my amount is deducted but transaction failed showing this message.

You were trying to make payment using citibank / billdesk payment gateway, but your transaction could not be processed due to failure in response from the gateway. Hence, you are requested to kindly proceed with the application through the link https://tin.Tin.Nsdl.com/pan/changemode.Html,...
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I
imranmalak
from Mumbai, Maharashtra
Apr 1, 2016
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Payment amount is deducted but transaction failed

Address: Thane, Maharashtra, 400601

Sir
I have applied for online PAN .I have payment using debit card my amount is deducted but transaction failed showing this message.

You were trying to make payment using Citibank / BillDesk Payment gateway, but your transaction could not be processed due to failure in response from the gateway. Hence, you are requested to kindly proceed with the application through the link https://tin.tin.nsdl.com/pan/changemode.html,...
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D
Deepalivihalpatel
from Pune, Maharashtra
Jan 11, 2016
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PAN name change application is getting stuck with different discrepancies

Address: 411016
Website: tin.tin.nsdl.com/pan/changerequest.html

Hello Team, I have applied for name change in PAN after my marriage. I have filled online form and send it to PAN office of Pune (Received at their end: 05/Dec/2015) and they are not processing my application and providing me invalid reason each time. Providing below reasons or discrepancy in my application 1.) Out of two photographs, the photo to be affixed without any signature on it has not been provided. We request you...
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S
shubhamgoel23
from Panchkula, Haryana
May 9, 2015
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Nation Security Deposit Ltd. - Unsuccessful transaction

Address: Panchkula, Haryana

sir, i was applying for new pan online and during fee payment via net banking transaction was unable to complete but my the amount got debited from my account. Please refund the amount as soon as possible. Transaction Details: date: 08-May-2015 Narration: TO TRANSFER INB National Securities Depos NAT_SEC Payments Amount: Rs. 109.49 reference Number: DSBI[protected]IG00ZNXEZ4 TRANSFER TO[protected]...
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M
md masood nongjai
from Mohali, Punjab
Apr 27, 2015
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To Unlock CRA account no.and change mobile no.

Sir, I Md Masood Nongjai my PRAN(parminent retairment account number) is[protected] is loc ked due to incorrect password inter five times, now I found my password please unlock my account no. And my mobile no [protected] is lost and I can't have my account information please resistard a new no.[protected]. So, I request you please unlock my account no.and change the new mobile no.given above.please send me to my mobile [protected] weather...
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Address: Pune, Maharashtra

Acknowledgment Number : [protected] Name : SARANG RAOSAHEB BHAGWAT Category : Individual Status : Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. why nsdl shows my apploction status pending??...
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K
KRISH1984
Apr 4, 2013
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S2 FORM SUBMIT

Address: Jhajjar, Haryana

sir, my name is krishan kumar and my pran number is[protected] I submit S2 form for re issue ipin ,change details and nominee registration on dated 1.3.2013 in treasury office .Only re issue ipin request will be sent by your office on dated 19.3.13 with acknowledgement no.[protected]. Please register all requests those are filled by me in S2 form...
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H
Heram Mahapatra
from Patna, Bihar
Jul 30, 2012
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UNLOCK MY ACCOUNT

Address: Balangir, Odisha

I am a Government Employee and i have account on Tire I - on NSDL Central Record Keeping Agency.
my User ID =[protected] but due to some wrong attempts my password will not working so my account is being locked.
Therefore plz give me a another new password and unlocked my account so that i can see my account summery
then i would ever great full before you.

Regards.
Bira Kishor Suna
At:...
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M
MANJU STELLA JOJO
from Delhi, Delhi
Jul 4, 2012
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To Unlock My PRAN Account

Address: Delhi

Sir,
I am Manju Stella Jojo, My PRAN Card No.[protected]. I forgot my Passward then I entered five times wrong Passward, so my Account has been locked. So Please send me New Passward & unlock my Account or reply me how can I unlock my Account. My e-mail Id- [protected]@yahoo.com.

Thanking You,

Yours Faithfully,
Manju Stella Jojo
PRAN Card No.[protected]
e-mail Id-...
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R
rajani sharma
from Gurgaon, Haryana
Jun 13, 2012
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discrepancy letter not received

Address: Mumbai Suburban, Maharashtra

Respected sir/madam,

I have received an sms on my mobile that “Letter sent for discrepancy found in PAN application acknowledgement no. [protected] “

But I have not received any letter in my mail, please send it again on:- r.[protected]@gmail.com

Thanx,
Rajani Sharma...
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kumar.harshdeep
from Bengaluru, Karnataka
Oct 12, 2011
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PRAN Kit not received

I haven't received the PRAN kit, or the T-PIN/I-PIN for the PRAN[protected] till date despite the CRA websire claiming that the same has been dispatched on September 22, 2011. I haven't received any response to the five mails I have sent to the agency ('info.[protected]@nsdl.co.in'). The call center executives claim they are unable to help....
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T
tota
from New Delhi, Delhi
Jul 25, 2011
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PRAN NO and PIN

Address: Lucknow, Uttar Pradesh

hello sir,
my husband PRAN NO-xx0792 card and its PIN not receied but he received a sms every month through my mobile no.[protected] that " AN AMT OF RS.4458/-HAS BEEN INVESTED AND UNITS HAVE BEEN ALLOCATED ON DATED (12.07.2011) for tier 1 into your pran (XX0792). view SOT at https://cra-nsdl.com.
please help me and instruct the concerned officeal to send his PRAN card and pin no as earliest as pssible....
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D
drvetmanish
from Ajmer, Rajasthan
Jun 9, 2011
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same pan no issued to two person

Address: Ajmer, Rajasthan

my pan no isABTPJ8659E. Same pan no is issued to another person. he is a businessman in jaipur. we both have same name is MANISH JAIN, same father namePREM CHAND JAIN , & same dob[protected]. iam a doctor. i camo know it through KYC. So please advise me to rectify my pan ni. thanx my mail id is [protected]@gmail.com monile no is [protected]...
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L
lalit2105
from New Delhi, Delhi
Apr 4, 2011
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PAN CARD NOT DELIVERED

Address: Gurgaon, Haryana

IAM NOT RECIEVED MY NEW PAN CARD
MY ACKNOWLEDGEMENT SR.NO: [protected]

MY NAME: PREETI JOSHI
HUSBAND'S NAME: LALIT MOHAN JOSHI
ADDRESS :-
PREETI JOSHI W/O LALIT MOHAN JOSHI
C/O SHIV SHAKTI EMBROIDERIES PVT LTD
PLOT NO- 129-130, SECTOR-4, IMT MANESAR,
GURGAON ( HARYANA)
PIN CODE - 122050
MOBILE - [protected]...
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