Ola Money Complaints & Reviews

I have order a product from myntra using olamoney prepaid. And i cancel due to cash issue but the money didn't credit on my ola wallet neither bank acc please concern my problem my track id 3914127

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of October by 28 Days ????!!! Is this a Joke ?

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW-M[protected] late by 28 days in CIBIL, EXPERIAN and across other bureaus ??

I have attached all payments screenshots and the CIBIL report as well to prove that I have never ever been late with my payments on Ola Money postpaid+ by even 1 day let alone 28 days !!!

Why have ABFL / Ola Postpaid+ reported the account LXW-M[protected] late by 28 days in CIBIL wrongfully damaging my CIBIL score ? This is sheer carelessness on the part of whoever is responsible for the CIBIL reporting of accounts and is GROSS MISCONDUCT as me as the consumer is having to suffer for NO fault of mine & my home loan has got rejected due to this error in reporting from your end !!

This is the second time in 2021 that this has error in reporting for loan LXW-M[protected] happened, first time was in February 2021 where again a late payment was reported erroneously and then removed, pulling my CIBIL Score down for the longest time and now again in the month of October ???

Do ABFL your finance partner think CIBIL report of a consumer is a joke ? They just report FALSE INFORMATION ARBITRARILY ?

Do you realize this is gross Misconduct playing with the credit profile of a customer by ABFL/Ola Money postpaid+ ??

Also I cannot reach you guys over the phone so I demand a call back at once with an explanation of this wrongful reporting and error in reporting through sheer callousness !!

I DEMAND THIS WRONGFUL REPORTING OF LATE PAYMENT FOR ACCOUNT LXW-M[protected] REMOVED FROM CIBIL, EXPERIAN AND ALL OTHER CREDIT BUREAUS AT IMMEDIATELY AND THE ERROR TO BE RECTIFIED IMMEDIATELY, otherwise I am reporting this to the RBI - Banking ombudsman with all the proof that how ABFL / OLA POSTPAID is damaging my credit report time & again by sheer callousness and negligence !!

The DPD (Days Past Due) for the month of October 2021 should immediately be changed from "28" to "0", as "28" in the DPD section suggests that I have been late with my October payment by 28 days. I have also highlighted that in the CIBIL report itself attached in the email I have sent.

Hello,

I am unable to clear my dues since the Ola Money page is not opening on the Ola app on my phone. It says "There was some problem with uploading your information. Please try again later". I have tried reinstalling the app and the page is still not opening. Please help me in this regard because I have to clear my dues.

Ankur Kumar Srivastava
[protected]

I booked an Ola auto and I paid cash but still it showing payment due.

Paid in cash for the ride. But its still showing due

Paid through cash but in app it is showing as payment pending

I have paid the fare by linking account but the fare is still due and account has been locked. Tried contacting helpline but not reachable

IOS and Android and iOS and I

Ticket ID 3820856
Have made a complaint that during my travel driver collected the money from me yet ila money deducted how this should be irresponsible behaviour from its cab driver cheating is done in the name of Ola money resolve the issue soon

Hi,

I Was made payment of Rs. 150 to Auto Drivers Payment QR code but payment not updated with Ola.

Please find below Ride Details and Payment Details

RIDE DETAILS ::
CRN [protected]
DATE : 23 OCT 2021
TIME : 5:47PM
FROM - CHIKKALLASANDRA, BANGALORE
TO - HOTEL SANMAN MAJESTIC, BANGALORE

PAYMENT DETAILS ::
Date :: 23 Oct 2021
Time :: 6:36PM
PAYMENT TO NAME :: KRISHNA MURTHI (q[protected]
UPI Transaction Id[protected]
Google Transaction Id :: CICAg0Cmzv-2Mw
AMOUNT RS. 150/-

request you to kindly update my payment

payment screenshot also attached

Thanks
Yogesh Khanaj
[protected]

From last few days, I am being constantly reminded of laying my ola money dues. (including late fee).

I had last used OLA on 7th Nov, of which all the dues has been cleared by 23rd Nov (bill period 7-18 Nov) Which was within the limit.

After that I haven't used any service.
Still the account shows 299+50(late fee) after 24th Nov.

Please look into the same.

On Tuesday December 7 at 9:52am I had booked ola.for this ride I paid money through cash.but in tha app it shows that payment is pending.regarding this i tried to call driver and ola customer care, but they did not pick up my call.please resolve the issue

I have used Ola during last week of October/21 from Sai sadan to Byatarayanapura, Bangalore . I have paid driver fare amount of ₹ 591/- as cash . Inspite of payment, I am receiving the message as non payment . Due to which I am not in position to use your services .

I had travelled bt using ola car and did payment using cash. Still it's showing that the payment is pending and due to this I am not able to book another. Please look into this and do needful.

If you gyzz from ola can view this message, then plzz do needful as it is really irritating since there is no customer complaint section in ola app itself.

I have paid through cash for the ride..but still it is showing as due pending for the past 1month. Could not take any ride after that

I had paid the driver after the ride in cash but still it is showing that the payment is not fine yet and wants mo to clear it to use the app please look into it

Hi Ola,

I have made a payment of 564 for the last ride,

But while taking a new ride it says Rs. 410 is pending and while paying it says Rs.820 to pay..kindly resolve this,
I
As I made this payment through ola postpaid..
Tried to reach them, but no proper response to resolve this ...

Had clear all the dues of the ride that had taken..but still staying payment is pending..
PFA attached for the reference.. I was looking for customer care number but .no number is available to call and fix this asap...

I took ride on ola dated 1 december. I paid money in cash but still it is showing due. Please check

On 25th of Nov i booked a on the request of driver i paid a cash amount but while booking the ride i have selected online payment.Ride was Successfully completed and payement was done in cash inspite of online.Now in OLA application its still showing payment pending due to which i am unable to book further upcoming rides.Please reslove this issue as early as possible.

I had paid the driver with cash in my last drive, but the app still shows unpaid dues.