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Ola Money reviews & complaints page 16

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A
AKSHYA BHIWANI
Dec 14, 2021
Dec 19, 2021
This thread was updated on Dec 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False billing in OLA MONEY

From last few days, I am being constantly reminded of laying my ola money dues. (including late fee).

I had last used OLA on 7th Nov, of which all the dues has been cleared by 23rd Nov (bill period 7-18 Nov) Which was within the limit.

After that I haven't used any service.
Still the account shows 299+50(late fee) after 24th Nov.

Please look into the same....
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H
Hemanth Theegala
Dec 9, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About charging twice

On Tuesday December 7 at 9:52am I had booked ola.for this ride I paid money through cash.but in tha app it shows that payment is pending.regarding this i tried to call driver and ola customer care, but they did not pick up my call.please resolve the issue...
+2 photos
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V
V Krishna Murty
from Bengaluru, Karnataka
Dec 8, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Payment made to driver as cash

Address:T/2 sai sadan, 2nd cross, MLA layout,, Kalena Agrahara , BG Road, BengaluruO

I have used Ola during last week of October/21 from Sai sadan to Byatarayanapura, Bangalore . I have paid driver fare amount of ₹ 591/- as cash . Inspite of payment, I am receiving the message as non payment . Due to which I am not in position to use your services ....
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Namrata Divekar
Dec 7, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about the pending payment

I had travelled bt using ola car and did payment using cash. Still it's showing that the payment is pending and due to this I am not able to book another. Please look into this and do needful.

If you gyzz from ola can view this message, then plzz do needful as it is really irritating since there is no customer complaint section in ola app itself....
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J
jayashree avanthika
Dec 3, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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I have paid the money for the ride still shows due pending

I have paid through cash for the ride..but still it is showing as due pending for the past 1month. Could not take any ride after that...
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A
ARYAN AGNIHOTRI
Dec 3, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Payment due still

I had paid the driver after the ride in cash but still it is showing that the payment is not fine yet and wants mo to clear it to use the app please look into it...
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S
ssalvic
Dec 1, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment is pending

Hi Ola,

I have made a payment of 564 for the last ride,

But while taking a new ride it says Rs. 410 is pending and while paying it says Rs.820 to pay..kindly resolve this,
I
As I made this payment through ola postpaid..
Tried to reach them, but no proper response to resolve this ...

Had clear all the dues of the ride that had taken..but still staying payment is pending..br...
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R
Rohit Mundhe
from Ghumarwin, Himachal Pradesh
Dec 1, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Paid money in cash but still showing due amount

I took ride on ola dated 1 december. I paid money in cash but still it is showing due. Please check...
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A
Arpit Karkare
Dec 1, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Complaint Regarding Payment Pending Issue

On 25th of Nov i booked a on the request of driver i paid a cash amount but while booking the ride i have selected online payment.Ride was Successfully completed and payement was done in cash inspite of online.Now in OLA application its still showing payment pending due to which i am unable to book further upcoming rides.Please reslove this issue as early as possible....
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nevya khandelwal
Dec 1, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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I am complaining about dues

I had paid the driver with cash in my last drive, but the app still shows unpaid dues....
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C
Chaitra S Patil
Nov 30, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Showing payment pending after payment

I have directly paid ola payment to ola driver but still I'm getting sms from ola and also alert notification when I open ola app that I have to pay the pending amount from last drive, but I have paid the amount when I m still getting this please help to solve this problem....
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Harshavardhan Deole
Nov 30, 2021
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Paid in cash .still showing pending

I paid the.money in cash.. but still showing as pending.. I am not able to book a ride...
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K
kani_karthiga
from Chennai, Tamil Nadu
Nov 29, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund query

I booked an auto from anna arch to kambar colony fare is 83 rupees I preferred G-pay But he said that he haven't received any amount so I showed him that my money got deducted but he refused and told me to send his personal Paytm account ... Does customers are a fool to pay two times to fare for a one raid I need refund......
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Komal Bansode
from Navi Mumbai, Maharashtra
Nov 28, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding payment which is done by cash

Address:Room no. 5191, Near WhatsApp Restaurant, Hanuman Nagar, Turbhe Naka, Navi Mumbai 400705

I had a ride to Turbhe as on 26th November. After that ride, I had paid in cash, but it's still showing pending payment. Same day when I asked to driver about it he said it will show paid after some time . Since 2 days it's showing same as pending. Please resolve it....
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M
Manjunath150
from Bengaluru, Karnataka
Nov 28, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done by cash but still showing as due on app.

Drive refused online payment
So paid by cash. But on app still show payment due.
CRN [protected]...
+2 photos
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N
Neha Jakkoju
Nov 26, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ola payment issue

I have taken ride on Nov 21st 2021 and completed my payment via paytm. But in my Ola app it's still showing as payment is due. This is second time happening for me. In past for one ride I have payed twice. Need your assistance here. I'm unable to book any ride niw...
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A
Anzar Rabbani
Nov 25, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Cash paid & online payment is also showing.

I took a cab ride & at the end of the journey app of the ola driver was not working. He insisted that Ola app is not functioning and I need to pay in cash so I gpay him the amount of fair shown in ola app. Now the amount is showing pending in app....
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Durgadevi Sridhara
Nov 25, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Cash paid but payment status is appearing as pending

Erroneously selected payment status as ola money instead of cash
Already paid to driver(CRN [protected]) name Syed hasham 184 in cash phone number:[protected]
Kindly look at it as in ola payment is showing as pending and unable to book another ride...
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P
prabhatee bora
Nov 24, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid in cash , app is showing payment pending

Address:Bangalore

I booked a bad on 20th Nov, 05:20 pm and I paid by cash RS 96 as asked by the driver but for payment option in app GooglePay was selected. I paid to the driver to his GooglePay number .But still in app it is showing payment pending.
I have both screenshot of the ride I took and the GooplePay, you can see driver's name and GooglePay account holder name is same....
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vanishree ra
Nov 23, 2021
Dec 13, 2021
This thread was updated on Dec 13, 2021
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Paid in cash but reflects not paid in app

From last 3 trips I have paid cash for Ola commute and every time it shows payment pending in App. There is no proper channel to report this issue.
I have lost around 500 Rs.

This is really big trust isue with Ola. We feel like cheated. Please refund the excess amount charged...
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