PayUMoney Complaints & Reviews

On date 27, I paid rs.923/- to NBSE school portal through Payu. The amount has been deducted from my account but the merchant hasn’t received the payment and shows transaction pending. The transaction detail is enclosed in the picture. Kindly, refund at the earliest or update me on the transaction process and where it is stuck.

I have paid IICD fees of Rs. 1, 60, 000/- Payment ID[protected] but convenience fee charges 5871.86 instead of 2298.14/- therefore please refund excess charged convenience fees.

Ticket Id: EV[protected], RA[protected], GC[protected], even after submitting all necessary documents by merchant deesha enterprises id.: 7029729 and confirmed by end user about the same to payU, payU is not doing settlement .
total 300000 is still hold by PayU and now we feel cheated.

thanking you

I ordered a mobile phone from website shopmymobile.in with transaction ID[protected]. On successful transaction order details didn't come on email and mobile. Mobile number given by merchant is switched off. Searched on internet found fake and fraud website. So ban the site and take needful action against fake and fraud company. Cancel my order and refund amount back to me.

Sir,

i paid electricity bill to PSPCL with transaction id [protected] of Rs. 363397.00- dt 14/04/2021.

as per pspcl such amount not received to merchant. Results i have to face in conveyance and financial loss . Kindly send id and reference with merchant transaction.

Because pspcl have not received payment, they have ordered to cut the connection, kindly help me and resolve the issue at the earliest.

My amount was on hold 29000, why they put on hold also dont know in this corona situation this payu is troubling me alot please settle my amount immediately
my ticket number is E[protected]

I am using payu money from 15 days in the starting some amounts got settlement successfully, all o[censored]s sudden 29000 put on hold for security, if you pht for security purposes this is not the correct process, literally you are troubling the customers and irritating, and this is not a small amount for your confirmation, i raised a ticket and daily following with my messages till now no bloody pay u people not responded to me, is it joke for them i dont understand, i already mentioned all screwn shots of my transcation amount details which i collected from my customers and updated but no response i need call back immediately, otherwise i decided to file a case on pay u with high priority and i decided not to use pay u applocation any more worst service.

I made a booking for Airbnb which was later cancelled. So the refund amount of Rs. 20178.83 is stuck with PayU. The bank account to which PayU was supposed to credit is no more active. So, I want to know the status of payment from PayU's end. The ARN no. which I received from Airbnb is 74332741100109948821955...

Sir,

i’m paramjit singh paid electricity bill of paramjit enterprises .With reference to above transaction id . I have paid my electricity bill to pspcl rs.350920/- dt 25/03/2021. Payu id
3299666 and bank reference no.[protected]

as per pspcl such amount not received to merchant. Results i have to face in conveyance and financial loss . Kindly send id and reference with merchant transaction.

Because pspcl have not received payment, they have ordered to cut the connection, kindly help me and resolve the issue at the earliest.

Also send me mail regarding it on [protected]@gmail.Com. As you have already blocked my messages to your mail and i have attached picture of it.

Regards
paramjit enterprises

I have made payment (transaction id is 889863) of INR 3582.00 at PAYU Money on card ending 3095 on[protected]. No order has been made and no confirmation either. Kindly refund the money back into my account. As this is a trusted portal i have been using, am really looking forward to refund.

Thanks and regards
Farida

This is my second complaint on the same matter as no response is being provided here or on the payu help gateway. My Merchant ID is 6936341. I have not received any settlements since 20 days. Earlier I thought this was due to my IFSC code not working so I created a query for the same but there was no response to that either. I figured somehow to change my bank details and they have been changed now. However, My mobile app shows my account has suddenly been put on risk hold with no explanation regarding the same. I was asked to create a query so I did the same. I have even attached my POD Slips and GST Certificate for clearing out the issue. I need my settlements ASAP or I atleast need a response on what is exactly going on. This is really unprofessional for this kind of a company to not respond to their consumers that too even when they are holding payouts without any explanation. My Ticket No is JU[protected] . I need a response ASAP. It's been more than 20 days but no one has said anything. My expected date just keeps getting extending.

I have paid power bank recharge payment. My account payment has been debited but recharge amount not recieve. debited amount not refund. my transation ID T2104231230572909945545, Amount Rs 600, UTR:[protected], Date 23/04/2021. Please Tell Me On My contact no. [protected] E-mail:- [protected]@gmail.com
Thanks

I have made a payment of 70000 inr to my merchant on 7th April 2021, During the payment it was redirected to ibibo web pvt Ltd gateway and the payment success. But my merchant not received the payment and it is not refunded to my bank account also. Initially I thought will be refunded, now I am getting scared as it is 17 days already. Attaching the screenshot for your reference. Please resolve ASAP.

Reference ID:[protected]

UTR Number :S77274901

Transaction Date :07/04/2021

Total Amount:70, 000.00

Thanks and Regards

Kiran kumar setty

+91-[protected]

I have paid fee for the 5 th standard of my daughter Pratheeksha Arunat Holyangels ISC school, Thiruvananthapuram. Transaction ID[protected] and the date of payment is 22.04.2021. I need the fee receipt. Can you please mail to [protected]@gmail.com

Dear payumoney
Please help I has order a product and pay through payumoney but product not delivered yet I think the purchase site fraud . transaction id[protected]

I have not received any settlements since 20 days. Earlier I thought this was due to my IFSC code not working so I created a query for the same but there was no response to that either. I figured somehow to change my bank details and they have been changed now. However, My mobile app shows my account has suddenly been put on risk hold with no explanation regarding the same. I was asked to create a query so I did the same. I have even attached my POD Slips and GST Certificate for clearing out the issue. I need my settlements ASAP or I atleast need a response on what is exactly going on. This is really unprofessional for this kind of a company to not respond to their consumers that too even when they are holding payouts without any explanation. My Ticket No is JU[protected]. I need a response ASAP. It's been more than 20 days but no one has said anything. My expected date just keeps getting extending.

Yesterday I had recharged my powerbank app wallet though payu payment team to paid vuplarummy Rs600.00 Transaction ID no-[protected]
Date 19/04/2021 time on 06:22 PM but merchant side till now has not updated and don't answer my complain
so i request you kindly help me to return back my amount my bank account

Hi,
I have paid my Bengaluru Property Tax via PayU gateway on April 18, 2021.
The Transaction ID is WWWBBMPGOVIN[protected]IN-18/04/21 20:31:17/0533.
After transaction, the payment status was "Success" and now it says "Validity Expired".
But the amount is been debited from my account.
However the payment is not been reflected in bbmp site and hence I am unable to download the receipt.
Please check and confirm the same

240 rupees top up in free fire diamonds is not coming in my wallet

My transaction ID is[protected]
I have purchased a vfxlaert plan
3 months back[protected]
Till now I didn't got my refund amount
Please help me out with this