Pizza Hut India Complaints & Reviews

I have been to pizza hut sector 14 gurgaon, Haryana .
My order deatils are :
order no :[protected]
POS no : T0361
date : 5 july 2014
In this particular store there were no tissues, no seasonings available and no disposable glasses
The service was also not that good .
The store ambience was also not good .
Very depressing experience...

Myself Naveen C, i am put up at sarjapur road, Bangalore. Pizza which i have ordered today around 8:30 PM has been cancellled by the below mentioned shop after i got delivery confirmation message.The delivery has been given last time to the same address i have ordered but this time they given some fake excuse telling distance is out of reach and all. When i actually enquired to pizza customer care they told me the exact reason that they had...

Most horrible, obnoxious experience faced with you guys..we placed online order at 8.45 pm for a delivery in DLF Phase 3 and precisely (pl note) after waiting for an hour (ideally pizza gets delivered in 30 mins) we got a message "your pizza has been dispatched)..ok we were waiting..n waiting n waiting till 10.15 pm..i asked my husband to check whats gone wrong..pizza as they promise should reach us within 30 mins but we have been waiting...

Hi, I have placed an order for 2 MEDIUM SIZED PAN PIZZAS on 30/06/2014 at my below home address: A-102, Sanskriti Residency, SHANTI NAGAR SOCIETY, GORWA, VADODARA/BARODA, Opposite Haridham Temple However I got a call from Vadodara out let (Phone no. [protected]) and the executive told me I will have to collect my order from ITI. The society where I stay is far away from "ITI". When I asked him to transfer my call to the manager...

Hi, My name is Amit Jain ([protected]). I am a regular customer of Pizza Hut basically because of it's pizza quality and parallel I sometimes try Dominos. Yesterday (06/29/2014), I ordered 1+1 country feast pizza combo for home delivery. The delivery was late and I got the SMS for late delivery and get pizza free. But when I told delivery boy that you are late, shown him the SMS and so I shouldn't pay for this. He told me to talk with his...

Hi, My name is Pawan and I am a regular customer of Pizza Hut basically because of it's pizza quality and parallel I sometimes try Dominos. Today, I ordered big pizza combo for home delivery and the operator promised 30 min delivery. We were eagerly waiting for it. But the delievery boy came after 40 min. I told hime you are late and so I shouldn't pay for this. He was adamant that I have to pay or give the order back. I even called...

Sector 39, Unitech Cyber Park, Gurgaon, delivered a 7UP bottle with water instead of cola. Seems like bottle was open at the time of delivery. Could be a handiwork of delivery man, once before I had similar issues with delivery guy from the same hut...

Hello, My family is a big fan of pizza hut and have been regularly ordering from your chain of stores. Pizza hut came out with a scheme recently of 'buy one get one free' during the footbal world cup. The offer is valid on online orders only and between 9 p.m. - 11 p.m. So, today i tried to order, but your servers were down as always. I then called and told this to the person on the phone. He said that it was a ' server fault' and they...

I went for a meal to Pizza Hut today and I noticed discrepancies in the bill. Firstly, they charged VAT on service charge (which by law is not permitted). VAT is supposed to only be charged on the amount of food and drinks. Another discrepancy which I noticed was, that when they deliver pizza, they still put service charge (which again should not be done as we aren't availing any of the services of the Air Conditioned restaurant)...

sir i have given an order of pan pizza at 16:09 from noida.at per your term we have to receive the order at 16:40.but we receive the order at 16:51.after that the quality ko pizza was also not good nd when we complain this to pizza centre at noida sec 18.they said us that in 49 we get only this type of pizza which was not a good way of communication as per your brand.so i have following two complain- 1 the delivery was late 2 quality...

I had visited Pizza hut and was served by Sameer in Powai, Mumbai. Azim was at the cash counter. This happened on 21 Jun 14, bill attached as proof. Now any regular customer goes and orders the stuff they are aware off. So i was aware off the meal for 2, 4 etc deals. I was also aware of pan pizzas etc. We were struggling to place an order for meal for 2 as it was neither sufficient nor seemed less. So we decided to order another small...

We ordered a pizza on 18th June 2014 between 13.04pm & 13.15pm. The call was transferred to Rutu Park, where a lady confirmed our area was within Pizza Hut's delivery limits & then went on to take the order & confirm that the pizzas would be delivered in 30 to 35mins. Between 14.01 & 14.15 I called the same number 39883988, the customer care executive informed me that he would get the store manager to call me & that WITHIN...

The most harassing situtation occured 21 June 2014, 05:43pm. Order was accepted amount cross confirmed twice 1109 INR by guy SUDERSHAN. At 6:48pm called for its recovery, put me on hold after a long long queries, phone put it on hold till 7:10 pm. Called again at 7:15pm, picked up by Naveen again the iteration of queries, harrasment Finally connected to ADITI TALWAR, team lead, talked in rude way and tried hard to put all blames...

Hii
Yesterday was @ Amar Hotel ...went to Pizza hut @ 11 PM - firstly being ignored to take order - and after while we going outside - again called us to give a last order ( felt ashamed - to go back to the counter ) ... Always observed there are 2 menu cards on my previous visits - 1 is normal which is available @ all your stores - another one was in little higher prices- both the menus are slightly change in terms of prices and...

I have ordered on 18/06/2014 at night 10.11 pm on number 39882988 to pizza hut. I had conversation of 5minutes 40 second. After clear conversation and amount which was 590 rupees my pizza was not delivered in between i called 2-3 times but this phone was not working and at 10.40 i was able to connect with 60009000 and had very clear conversation that what is status of my order as they were facing server problem so couldn't able to trace...

HI, Very pathetic customer service. We ordered (#[protected]) pizza via online today in afternoon, even after chasing thrice we haven’t got Pizza for next 1.5 hour. Delivery boy was late by 2 hours and when asked on getting late, He rudely respond ‘lena hai to lo mere pass or bhi delivery hai’ and he left without delivering Pizza, even I was talking to Customer care about this. I tried to speak to store Manager but he was too...

This with great anguishness i am writing this complaint against the sale of coupon which turn out be nightmare exercise whenever we are trying to place the order to the pizza hut. Today when we are trying to place the order on pizza hut and asked for the coupon discount on the pizza of our choice, there representative Mr PARAS (Employee Id :- 326951) has refused to give us the discount on pizza of our choice stating this coupon is not...

I have given a small home delivery order on 20-06-14 and it was assured me that it will be delivered in 30 minutes, but I have received the order after 180 mins. When I ask him to go as per your delivery policy, he taken back the order without delivery. Really disgusting. Rubbish service....

on 18june 2014 at 8.52 p.m i ordered for 4 pizzas from mobile number [protected] .when i again called up at 9.40.p.m your executive told us that our ordered was not registered within the minutes we received callfrom pizza hut v3s mall that delivery boycome backfrom half way and our pizza will deliverd within 15 min.but pizza was deliverd after one hour . our guest were wating for 2 hour for pizza .and when we serve the pizza we found the...

I ordered under 1+1 Wednesday free pizza scheme dtd. 18-6-14 to Pizza HUT 5 To 10 & 12, Parsvanath Plaza, G Block, Sector 27, Noida at 7:30PM

No pizza has been delivered to me after 2 follow ups also at customer care[protected].
Pathetic Situation, when these people cannot handle delivery why they came up with these offeres and compete Dominos...