Claimed

Pizza Hut India Complaints & Reviews

1.7
Last updated Jun 13, 2024
Complaints 2671
Resolved
773
Unresolved
1898
Quick Links
Statistics
Share
Contacts

File a complaint to Pizza Hut India

Having problems with Pizza Hut India?

File a complaint and get it resolved by Pizza Hut India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Pizza Hut India reviews & complaints page 119

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
R Udupa
from Bengaluru, Karnataka
Oct 18, 2021
This thread was updated on Oct 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No response on Pizza order and irresponsible commitment from the call center

Address:Bangalore, Karnataka

On 19 July, 8:55 placed order in Pizza Hut while calling 3988 3988. After some time delivery store has called and asked for the address but no one show up. After 30 min, I called the call center and asked for the status of the order. One of the agent said it is on the way and delivered in a moment. No one shown up after 45 mins. Again called the call center and asked for the status. Another agent again told the same dialog and told me that...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Munish Rishi
from Gurgaon, Haryana
Report
Copy

Customer harassment

Address:Gurgaon, Haryana

We had booked order at lunch time first by online and than called to confirm our order placed from store A-2 Cyber Green DLF Phase III Gurgaon India and than they said you have not ordered online due to some tehnical issue it was not placed and than again we placed order telephonically than they also confirmed will send edc card machine. At last after so many conversations my order was placed... than at time of delivery - delivery boy didnot...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Joginderkumar01
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged for pizza Order no. 021140014097

Address:Faridabad, Haryana

I had ordered 2 medium pizza (1 Tandoori Paneer, 1 Paneer Makhani) on the offer of Buy 1 Get 1 free around 12:47 pm and they delivered the pizza late around 1:45 pm and the pizza was not Hot & Well, when i refused to accept the delivery of the pizza the person who delivered the pizza gave me 20% discount on it, i accept the offer but the pizza was not well when we ate it. After the delivery i received a message at 2:47pm that your...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
iramm20
from Mumbai, Maharashtra
Report
Copy

Pathetic food, terrible staff and overcharged me

Address:New Delhi, Delhi

I had ordered 2 pizzas and cheese garlic bread sticks, and didn't know that i am up for the biggest mistake, the guy gave cheese garlic bread sticks, which are not even available in the menu at the price of 95 rs.and 1 chicken italia and veggie supreme pizza each, were sent to my residential address, which were not even edible, had no cheese, and no toppings, it was like as if they have given the food to me free of cost, and that;s why...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kansalamit2014
from Herbertpur, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza hut operators are bunch of cheat and liars

Address:Ghaziabad, Uttar Pradesh

Pizza Hut Delivery is nothing but a bunch of cheaters and un-professionals
managing the show.

1. Yesterday night I had some friends at home so I ordered two medium size pizzas at[protected].

2. The PHD call operator took seven minutes to record my details and
this was when my number was already in their database. Anyway before he could
record my order, the call broke off.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hareshvm
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Quality and Service Standards

Address:Mumbai City, Maharashtra

On 25th June 2014 evening, I had visited Pizza Hut center at Bandra Kurla Complex Mumbai 51 and ordered for Pizza and Garlic bread. On having the first bite of the Garlic bread, I could sense the that it was not tasting like a bread but something hard on tongue and teeth. When I removed the stuff I could see it was a black stone pieces within the bread and part of it was inside my mouth. Immediately I call the person who had served the bread...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

This is w.r.to Pizza Hut Malviya Nagar store. I had placed an order and got an assurance that i will be delivered within 30 minutes as per your policy. Order punch time : 8:45:07 PM Promised delivery time: 9:15:07 PM, but i got the order after 1 hour and that too toppings were not up to the mark. While placing the order i had informed the store that please take care of toppings if its not up to the mark then i will send the pizza back and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bunty444
from Noida, Uttar Pradesh
Report
Copy

Not delivered for Delhi villagers

Address:New Delhi, Delhi

Pizza Hut big brand but cheap think ... I think they don't know about delhi villages but we want to remember him in delhi 365 villages ..but pizza hut said they all are black list location. .And they deliver only posh area...i ordered pizza but executive said i cant send village area..
Then i called dominoz they delivered fast...but m very disappointed pizza ht behavior they think him pizza only eat rich and vip people.. now m...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayankgupta.0210
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Against Pizzahut and its restaurant manager Mr. Pankaj at Shop No. BG - 05, Ansal Plaza, August Kranti Marg, Khel Gaon, New Delhi

Address:New Delhi, Delhi

I got my order bearing no[protected] dated 12/07/14 almost 30 mins late at 3 pm. The excuse I given was, that I didn't mentioned my complete address. But 3 days before on 09/07/14, I got my order in time at the same address. Order No.[protected]. Both the times I ordered online and didn't made any changes in the address in both the orders. Pizza hut gives service "30 mins or free".

The restaurant manager...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mohan_11
from New Delhi, Delhi
Report
Copy

wait for 1 hour against 10 min

Address:Gurgaon, Haryana

order no[protected] inv no - [protected] pos no - T23203 date[protected] staff name - sanjeev guest name - surender very bad experience about pizza hut. i place my order at 8;05;24 pm & they give me pizza at 9;00 pm against 10 min. there is no rule for first come & first serve. they full fill the order to other person according to thier big price. 4 people came later on me & within 5 minute they got the pizza &...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Faridabad, Haryana

I wonder how good a pizza service delivery can be when I try to order my pizza I am being talked rudely, indifferently and badly. Pizzahut and foodpanda is a cheat and is always there not to help the customer for what they are ordering for. Really bad experience and will not have pizza from pizzahut.and will not allow anyone to have pizza and share this bad experience with everyone. Pizzahut will sonn be screwe by their customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prasadborkar85
from Delhi, Delhi
Report
Copy

Very hopeless experience for very first time

Address:Pune, Maharashtra

I have ordered two pizzas at 8:45pm on saturday, 12 July 2014. In between the call was disconnected. I called again and reconfirmed my order and added 2 garlic brades. I delivery of only garlic brades. The delivery boy told that pizzas are on the way. I waited for another half an hour and called on the number which was provided in the sms. Again was told that pizzas are still on the way. Finally at 10:15pm I called Pune outlet and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayshree N
from Bengaluru, Karnataka
Report
Copy

delay in delivery and then rejecting order

Address:Bangalore, Karnataka

I had ordered pizza at 7 through and got call from the delivery boy at 7.45 that he will deliver the order in 10mins and i had to wait for 45mins near hostel but there was no sign from them. After calling food panda and getting in touch with pizza hut they told it will be delivered in 10mins. At 9.30 the store manager called me saying it is wrong address and hanged the call.. Delivery boys details:-Manjunath [protected] Manager detail:-Ajay [protected] food...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kartik_lamba
from New Delhi, Delhi
Report
Copy

Higher service tax being charged than allowed

Address:Gurgaon, Haryana

Almost all restaurants in Gurgaon charge higher service tax than they are allowed to . I believe Service tax is supposed to be charged on the Service Tax only, where as in all the restaurants i go to, they charge Service tax on the total of the food bill plus Service tax . When i enquire about the same, all the manager has to say is that "This is how it is in Gurgaon" . I don't know where to lodge a complaint about this on going illegal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahil9912
from Panipat, Haryana
Report
Copy

Awful delivery boy

Address:Chandigarh, Punjab

My name is Sahil Kapoor, I ordered a pizza, they delivered the pizza late for which I have the bill copy and delivery boy was accepting that it is late but then he made me speak to sector 15 Chandigarh manager mr Anil, firstly...he was rude to us and abused us and the he told the delivery guy to take the pizza back and let them keep the bill so he gave us the original bill but took the pizza back and then he said if you don't pay he...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
coloneldpsingh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deficiency of service in delivering pizza's

Address:Mumbai City, Maharashtra

Dear sir i had terrible experience because unfortunately i booked a medium size chicken supreme pizza.Booking was done at approximately 7.15.At 7.54 i recieved a message from DZ-PZHDEL and after that i had to ring up 10 people who gave different versions like somebody saying it is on the way and another saying that there is no booking detail with us.Children obviously went to sleep hungry and our guest went away. The booking was done by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
punchu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza was not delivered

Address:Bangalore, Karnataka

We made a bulk order of 5 magic solo pizzas(veg) for a party at home at khagdaspura pizza hut store, Bangalore from contact no. [protected] at around 11am. We followed up and they kept making excuses but the pizzas were never delivered. It turned out to be a party ruiner....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mukulyad
from Delhi, Delhi
Report
Copy

No order found despite Order Number being Generated

Address:Gurgaon, Haryana

Dear Complaints Department, Myself Mukul Yadav. I ordered Pizza online yesterday ( 8th of July 2014 ) for my client who visited me from abroad. I got confirmation emails and an order number as well. Same are attached as images along with this comment. So yesterday eventually after waiting for 40 minutes I called up Pizza Hut and after placing me on hold for 10 more minutes they said that there is no order by this order number....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmhprasad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service from Pizza hut

Address:Bangalore, Karnataka

I have ordered some food items in pizza website on 07 july 2014 at 9.17 PM. But even after continuous tracking i didnot get the order. It was mentioned 30 min or free. But the comedy and worst part is i have spent more than 45 min in phone to get the status of that. The service people didnot respond properly in phone also. They were just transfering the calls from one center to another. It is really shameful for the company to have these...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishi.mutha
from Sikar, Rajasthan
Report
Copy

food poisoning

Address:Jodhpur, Rajasthan

Yesterday I had a pizza from pizza hut located in jodhour Rajasthan India. The pizza was veg pizza with chilli and tomoato. After having the pizza i am suffering from severe stomach ache and illness. I guess it's due to food poisoning. My worst ever experience. I regret going there. Consumer's Health is on sake. Worst place... Worst pizza. It Costed me 473 INR . PLUS MY HEALTH. and never ending pain. No body should go there. :(...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy