Pizza Hut India Complaints & Reviews

I made order on 07/08/2014 using android app and received order confirmation e-mail for it. After waiting for about 40 minutes, I called up customer care to enquire about my order status. CC told me its on the way, it didnt come for another 40 minutes, i re called, they said that they haven't received any of my order. Following are my order details: - Order no. is[protected]placed on 07/08/2014 20:38:18)...

I made 2 orders on 07/08/2014 using android app and received order confirmation e-mails for the both. After waiting for about 40 minutes, I called up customer care to enquire about my order status. CC told me that they haven't received any of my order. Following are my order details: - Order no. is[protected]placed on 07/08/2014 19:45:04) - Order no. is[protected]placed on 07/08/2014 19:50:52)...

I am Sajal. My phone number for placing order is [protected]. I Placed an order for Pizza from Noida on 8/6/2014 at 8:40 pm. As promised it should have been delivered within 40 minutes max. Waiting for pizza till 9:45 pm(more than an hour), I called up the helpline again to check and i am answered that there is some technical issue and your order has not been placed. This is really pathetic. You place an order, wait for more than an hour...

It was my wife's birthday and we reached JM Rd Pune 9 PM and came out 11 PM, every order taking half a hour. so all the fun was gone waiting like fools and hungry for food to come. My 3 year old kid was almost exhausted waiting for Pizza to come. Please close your outlet if you cannot serve customers.Please refund my money. Virendra Tawde Mob.[protected]...

The Pizza Hut Delivery Offers Terrible service on phone. After calling, they direct you to a number of branches before getting to the right branch. Even after giving the right address the still say that is not in their delivery range even though the address is 5 minutes from the delivery hut. This is regarding the rajajinagar branch of the PHD....

This complaint is for PHD Southcity mall, Kolkata. I am very sorry to say that your one of the outlet in kolkata is not responding to customers properly.While placing the order, when i asked them to give me the reasonable time that till at what time they can get me pizza they dont have any answer and behaving improperly.They even told me that you can buy from ""dominos""....

Ordered online pizza with order no [protected]. Pizza was delievered within 15 mins after order but quality was substandard and cold. If we have take away from same store it takes 30-40 minutes to deliver pizza and pizza is really good in quality but this time experience with Pizza was horrible....

I ordered two pizza on Wednesday night at 10:50 with mobile number [protected] and they told me u will get your order after 30 minute. But when i called them back about the status of order, they told me no order has been placed with this number.

Instead of accepting the mistake, customer care arguing with me that you have not placed any order. Is this type of [censored] service you are providing to the customer. I never had any food...

I ordered a pizza online from www.pizzahut.co.in and after payment of 520 Rs my order was not booked or it got void. I called call center and they told me that they will refund my money back to my credit card in 26 working days. It has been more than 1 month but they have not refunded my money yet. They are cheaters PLS...NEVER EVER ORDER A PIZZA FROM THIS CHEATERS......

My pizza was ordered at 9.35 pm which did not come even after waiting for 3 hrs. I did call customer care for several time and they kept playing with me as my order has been dispatched and that their store manager will get back to me after some time which did not happen at all and I am so disappointed. Take this matter seriously as I slept starving for whole night....

I placed an order for 2 medium size pizza + garlic bread + coke. Order timiing was 8:28 pm. At 9:10pm I called to check the status. Was told order delivery timing is 9:16pm despite told earlier that order will be delivered in 30 min as co. policy.No problem. I called again at 9:22, was adviced that rider is nearby & would reach in 4 min maximum. I again called at 9:35, still the answer is same. Got a msg at 9:37 that order is been is dispatched...

I went to this place today - Pizza Hut, A 2, Cyber Greens, DLF Cyber City, Gurgaon and placed an order for a pizza, garlic bread and drink. The guy on the counter was unable to take the order so he called his manager since there was some upgrade on the kiosk system. The manager came & took my order. 15 minutes later, the guy on the counter called me to take my order. it was a different pizza then what i had ordered with the manager....

Hello, I placed an order for pizza today at 1 at Noida sec .27 and get the order confirmation on email and message as well, but after waiting long 2 hours I contact to the customer care number and they informed that he has filed a complaint and you will get call shortly but after 2.30 hours a call comes and said that we did not deliver pizza on this address. This is really pretty bad way to treat your customer, after promising to deliver...

On 19 July, 8:55 placed order in Pizza Hut while calling 3988 3988. After some time delivery store has called and asked for the address but no one show up. After 30 min, I called the call center and asked for the status of the order. One of the agent said it is on the way and delivered in a moment. No one shown up after 45 mins. Again called the call center and asked for the status. Another agent again told the same dialog and told me that...

We had booked order at lunch time first by online and than called to confirm our order placed from store A-2 Cyber Green DLF Phase III Gurgaon India and than they said you have not ordered online due to some tehnical issue it was not placed and than again we placed order telephonically than they also confirmed will send edc card machine. At last after so many conversations my order was placed... than at time of delivery - delivery boy didnot...

I had ordered 2 medium pizza (1 Tandoori Paneer, 1 Paneer Makhani) on the offer of Buy 1 Get 1 free around 12:47 pm and they delivered the pizza late around 1:45 pm and the pizza was not Hot & Well, when i refused to accept the delivery of the pizza the person who delivered the pizza gave me 20% discount on it, i accept the offer but the pizza was not well when we ate it. After the delivery i received a message at 2:47pm that your...

I had ordered 2 pizzas and cheese garlic bread sticks, and didn't know that i am up for the biggest mistake, the guy gave cheese garlic bread sticks, which are not even available in the menu at the price of 95 rs.and 1 chicken italia and veggie supreme pizza each, were sent to my residential address, which were not even edible, had no cheese, and no toppings, it was like as if they have given the food to me free of cost, and that;s why...

Pizza Hut Delivery is nothing but a bunch of cheaters and un-professionals
managing the show.

1. Yesterday night I had some friends at home so I ordered two medium size pizzas at[protected].

2. The PHD call operator took seven minutes to record my details and
this was when my number was already in their database. Anyway before he could
record my order, the call broke off.
br...

On 25th June 2014 evening, I had visited Pizza Hut center at Bandra Kurla Complex Mumbai 51 and ordered for Pizza and Garlic bread. On having the first bite of the Garlic bread, I could sense the that it was not tasting like a bread but something hard on tongue and teeth. When I removed the stuff I could see it was a black stone pieces within the bread and part of it was inside my mouth. Immediately I call the person who had served the bread...

This is w.r.to Pizza Hut Malviya Nagar store. I had placed an order and got an assurance that i will be delivered within 30 minutes as per your policy. Order punch time : 8:45:07 PM Promised delivery time: 9:15:07 PM, but i got the order after 1 hour and that too toppings were not up to the mark. While placing the order i had informed the store that please take care of toppings if its not up to the mark then i will send the pizza back and...