Pizza Hut India Complaints & Reviews

Ref.: POS No.: T3803, Token No.: 186 Order No, : not readable dated[protected] Time 11:10p.m. Bill amunt: Rs. 4388 I am a regular and valued customer of Pizza Hut. On 18th june I dined with 12 guests at East End Mall, Gomti Nagar, Lucknow and ordered 6 starters, 6 Medium sized Pizzas and 2 pitchers of masala Lemonade. Before placing the order, I told that order should be converted into convenient offers, which was agreed. But, was shocked...

Hello, Today I went to PHD, Aditiya Mall, Ghaziabad. Ordered for crown pizza but they said it is discontinued, later came to know through friend it is available in Pizza Hut Dinner Restaurent. Secondly Seating arrangement was pathetic, AC was not working and adding to this wrong pizza's was served, So ordered delayed by 20 minute. Later on when I asked for home delivery, then too wrong pizza in veg variant was delivered Regards Gagan...

We have place a order on 18-June-2014 at around 18:50 PM with 6 PAN Pizza's but the rider place order 5 PAN Pizza's with the Bill of 6 PAN Pizza's. His manager says that there is no policy available regarding this wrong order. Also called to customer care 2 times and then they disconnected the call without assist us properly. We want to know the process for escalation matrix. We have wasted our 2 hours for this order but did not get...

Sir, I am a Chartered Accountant and a regular customer of Pizza Hut at Guwahati (Assam). Here in Guwahati we have noticed that VAT is charged @ 14.5% on value of food whereas the rate of VAT in Assam on cooked food is 5% only (sl no. 112 of Schedule III of Assam Value Added TAx Act, 2003). Hence an excess collection of 9.5% is being done by the PIZZA Hut stores at Guwahati, This is a heavy illegal collection may be due to lack of clarity...

We ordered for 1 Veg baked pasta, 1 non-veg baked pasta, 1 BBQ Chicken and 1 cheesy garlic bread from Pizza Hut Delivery, Cyber Hub, Gurgaon today dated 15.6.14. To our disappointment the pastas and BBQ chicken was super horrible. Pastas were made in a ridiculously spicy red sauce due to which our stomachs has gone for a toss and BBQ chicken was stale cooked in some stinky oil. We ate some as was very hungry and throwed the rest in the dustbin....

I have made an order of Mushroom & Corn Delight Big pizza, Order number 7758 at 7:35 PM 14 – June 2014, Saturday. MY order # 7758. At 8:15 I called the customer call center and informed them that I yet to get my pizza, I was also enquiring about Pizza Hut liability in the absence of meeting 30 min promise, Post that I Got the following SMS: “Dear Customer, Apologies – Your order No 7758 is delayed and will reach you shortly....

oops im seeing lots of complaits here i wonder mine will be another one. so customer care is not working as well or wat...okyyyy leave it i ordered to pizza hut kharghar new bombay they didnt deliver whole order when i enquired they requested me for another day...i paid full ammnt... so guess wat they didnt delivered nxt day till 10:00 pm i called after an hr. i got my SOGGY POTATO WEDGES one can not even smell it pathetic...pizza hut guys...dominoes...

pizza hut i had placed an order(order no: 1315) at 6.37 pm on 13th june 2014.i have been a regular customer and my address is registered on theirdatabase..firstly their delivery was sent to a wrong address (inspite of delivering upteen number of times) then instead of correcting their mistake they piled on them.i repeatedly complaint to the complain number on their hotline, repeatedly asked them to tell me whether the orders coming or not...

Sir I have order the pizza on 07/06/2014 online from pizza hut adress MSX mall greater noida The delivery boy name amit didn't returned money the bill amount is 232 and I have given him 500 rs note since he is not having the change he said I'll return after some time on same day and from that day he didn't returned my money even I have called him through phn and I told the store manager also but no action has been taken from manager side...

Yesterday I ordered from Pizza Hut, The ordered was delivered from Pizza Hut Banaswadi Bangalore. The Delivery Boy was rude, arrogant and had no sense of talking to customer. First, the order was not delivered in time, At the time of placing the order, I was told that it will be delivered in 45 mins, well, it reached only after 55 mins, That too the order was not full, when I asked to the delivery boy he said they ran out of the supplies...

On 11th June 2014, I visited the newly opened Pizzahut Store at Aashiana Colony, Lucknow - 226002, and asked the Counter Boy for the Menu List. He pointed towards the Display overhead to him and asked for what I wanted. I opted for Veggie Lovers PAN-MED and Garlic Bread Cheese. Even before I could see the other details, he immediately printed the Bill for Rs. 588/-. In the meantime, I could see that there is an offer "Meal for Two" which...

Myself raj kumar nagpal, my mobile no is [protected]
I place the order in pizza hut at 8.22 p m on 11/06/2014 and pizza delivery at 10.30 p m, time slot for delivery in this case is 45 minutes
Pls look into this matter why the order is delivered so long, my faimily & freinds are suffred,
Pls tell me who is responsible, tell me his name and mobile no.
I did not eat the pizza because i arrane the food from any...

Dear complain team,
On 8th June evening, I have ordered and online pizza via order no[protected] but immediately after the order I have received call and they people told me to come as if the place is far off.

I asked these people that the place is in servicable are list, still they denied and asked to come n pickup.

No expected from pizza hut.

Varun Sood
[protected]...

I ordered for Pan for all vegetarian pizzas but it never came ! This is not the first time this has happened with me. They have repeatedly made the same mistake! I don't think that I will ever order from Pizza Hut ever again!! I did not expect such poor service from such a "reputed" company !!! I am extremely unhappy !!!...

We had ordered and paid for 2 CHICKEN Birizzas -to be packed. Not only were we MADE TO WAIT FOR OVER AN HOUR but also the wait was far from being worth it.After more than an hour, we were served our couple of red boxes which had red dots on them(the symbol for non vegetarian food).Vexed and expectant, we reached home too late to go back again.As soon as we opened our boxes we found PANEER Birizzas.It was highly disappointing, as you can imagine.We...

Hello There, I had order pizza from pizza hut on date of 11/06/14.My Order no is[protected]. I havent got my order. I went to Pizza hut store was closed, if store was closed then why online system conformed my order. And i already got conformed order email from Pizza hut. We had guest at our house and we had been waiting for more then 1 hour. So i want proper response from pizza hut....

I visited a Pizza Hut store at the North Country Mall, Mohali on 07/06/2014 at around 8:00 PM as Pizza Hut had advertised a Big Pizza at Rs. 199. But as I got into the restaurant, I had to wait for around 30 minutes for my order, the staff was not ready to listen to us at all. Moreover, when I received the Bill, the Pizza was charged at Rs.209 excluding taxes. I have been a regular visitor at Pizza Hut's other stores, but this had been...

Hello, Here I am explaining one of the worst customer care service I have ever seen in my life I have placed online order for Pizza from Pizza hut but it was failed twice but my account was debited and this happened on 9th may 2014. After that I have raised complaint using the feedback service online but no one is responding to that. I do not know if Pizzahut is having any complaint cell. Then I had called to[protected] may be...

I called pizza hut to place an order at 9:25 in the evening. The order is taken by the Madhapur pizza hut store in Hyderabad. After that I recieve the pizza at 10:35 in the evening. Then I tell the person delivering that the pizza is very late and it was guaranteed to me that it will be delivered within 30 mins. The pizza delivered is quite cold and when I bring this to the notice of the delivery person he tells me to warm it myself. I call...

I have been the most regular pizza hut customer ever. In the last 3 times that i have called, all they do is put me on hold for 6-7 minutes and keep transferring me to different departments thereby wasting almost 20 minutes of talk time and not getting my order. I want an immediate response from the management failing which i will file a complaint with the Consumer redressal forum. Do take this a bit more seriously than you take your customers....