Pizza Hut India Complaints & Reviews

I ordered in pizza hut app..I wish to paid in online so I selected the upi option to pay..I entered my upi id and then they sent me the link in inbox and I clicked the link to pay the order amount 538.rs..The link named as Sapphire foods india pvt Ltd..I paid the amount, the amount also debited from my account but the order was still pending and it unsuccessful..What can I do now..pls refund my money back soon.....

Dear sir

ORDER ID: [protected] placed through Zomato

pl note that I have not received item as per my order

all details are as under, pl check and coordinate further

registered email id

[protected]@gmail.com

registered mobile number

[protected]

main deviation found during order execution

I ordered combo where in...

Date of incident : 13-dec-2021
Client number : +91-[protected]
Description of the incident :

I encountered with food poisoning due to inferior quality of food ordered from Pizza Hut on 13-Dec-2021 against order id : #15371016.

Desirable resolution of complaint : Refund...

Dear sir/madam,
I am encountered with food poisoning due to consumption of bad quality food received .

Kindly do the needful to ensure quality of food to avoid unfavorable situations.

Thanks & regards
Suresh E...

I ordered Medium Triple Chicken Feast today (Meerut branch), the taste of the chicken was so horrible, it taste like they used very old frozen meat specially the sausage. It was so bad even my dog didn't eat it.
I need anyone to take immediate action on this particular branch and check for hygiene issue....

I placed 2 online payment through gpay the amount was deducted from account but order was not placed.

Date - Dec 4...

I placed my order and the payment was through GPay. Money got debited from the account, but the order was not placed. It was through Sapphire Foods India Pvt Ltd...

1- i order at 9 PM on 5-Dec-2021
2- Not received any confirmation message on my number
3- Pizza delivered after 45 min
4- Delivered pizza was cold
5- No way to reach out to pizza hut customer care
6- i am not sure if this will reach to pizza hut
7- worst taste of pizza i ever eat
8- order no: 19641943...

I visited pizza hut and saw that pizza hut sailing aquafina (aquavess) water bottle for ₹50/-...

Hello Team,

Yesterday I was trying to place online order for pizza from Pizza Hut wakad area, when I entered payment gateway through UPI my money was deducted but in application there was no order placed and I haven't received any delivery of pizza .
I am attaching the photo of transaction details.
Request you to please look into it and refund my money earliest.

Regards,
Suyash Gaikwad...

I was ordering from pizza hut at 12:59 PM on 3rd December 2021 via Paytm UPI. While making the payment, money was deducted from my account but the order was not placed. As the order was not placed, I would like a full refund....

Well long story short my estimate delivery time was 7:26 delivery guy was out for delivery at 7:19 with 7 min to reach location time... But was not still there no weather issue or traffic what's so ever at 7:39 i called store he said he will connect me and all but i was not then callled again he didn't receive it... Then at around 7:44 i got call from delivery guy he was like i am new and don't know location and buch of lies... Like there's...

For the past three times I am getting stale ice cold choco volcano cake via Swiggy order numbers [#[protected], #[protected], #[protected]].
For the first two times I raised this issue with swiggy only (sent the photographs as well) but this time I got the same choco volcano despite giving explicit instructions to send the fresh one. This is totally unacceptable!...

On 29thNovember I ordered pizza through zomato and the sizes were not mentioned in the menu. The price I paid was much more than what I pay otherwise at the outlet. I went to check with phase 10 Mohali outlet. The manager was clueless about the order he sent. He further didn't provide ne a complaint register for written complaint. Further owner contact number was denied and simranjeet singh said that they don't know who the owner is. I think...

Date of the incident : 29th November 2021
Description of the incident: I was at Pizza Hut, Mall of India, Noida- Sector 18 and I had enquired for Momomia Pizza to which I was told that it was currently unavailable. But a few moments later I notice the adjacent table being occupied by different customers and being served the same pizza I asked for. Upon complaining about this to different waiters, no action was taken. Also, they denied...

I had ordered online to pizza hut website on 21/11/2021 but order not received till now. We had filed complete on customer care they told manager will contact after we called three to four time to the customer care finally the manager contact us and reassure of refund but I have not received any refund from Pizza Hut. Please do the needful....

I am dr Kishore from Hyderabad This is to complain about the store manager ms pranaya a manager at Pizza Hut food court next mall malakpet Hyderabad my invoice number p[protected] dated 27/11/21 at 7.06pm she was rude while taking the order and didnot give any explanation for the delay in taking the order and when I asked for the customer feedback book she was unable to provide and didnot give any proper response and was unapologetic .really...

Dear Pizza Hut Team,

This is with regard to my last order with pizza hut on 24th October.

I have been charged twice for my Pizza order number 14489155. Attached is a snapshot of the payment to pizza hut from my bank account.

Request you to kindly reverse/refund one payment back to me.

Regards,
Shweta...

Hi Team,

At the time of placing an order on call, your executive confirmed to accept gift voucher (16 digit) at the time of delivery. But sector 56 restaurant’s manager denied to accept. For reference, please check recording while placing the order. Its not acceptable, if you can’t update, I will file a complaint against you as I was very hungry at that moment and your executives just passed the time without assisting.br...

I came to Friday unlimited pizza and bought one veg and one non veg. They first gave me one pizza each and once after completing them they said I have to complete fully then only they will provide me another pizza and only corner of the pizza was kept as the pizza corner was hard so we kept it. Suddenly the outlet manager Ajay was telling me that I won't let customers to waste food he was totally unprofessional. Who the f..k he is to tell...