[Resolved]  PVR Cinemas — pvr anupam saket complaint

Address:New Delhi, Delhi, 110068
Website:Paytm

We went for a movie “avenegrs - infinity war” at 2:05pm on 28th april, 2018 at pvr anupam saket, delhi.in audi 2 the lights were on in between the movie for almost 20mins which caused inconvenience in watching the movie and it happened twice. We complained about it but the staffs didn’t respond. The action was taken after 20mins and we weren’t able to watch the movie. We paid 900 approximately for the movie but it was all waste
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May 31, 2018
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
PVR Cinemas Customer Care's response
Dear Sumika Singh,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR
Complaint comments 

Comments

I buy 3 tickets from North country mall chandigarh online from pvr site.
One of my frnd not able to come.
Please cancel my ticket as soon as possible.
Can u tell me the process.
Thank you

I booked 2 tickets for 9:45 AM for 14th may but after sometime the movie timing changed from 9:45 to 9:00 and received call from Saket, PVR in which person said that movie timing has been changed due to some circumstances and asked if Im comfortable with the timing or not after that I said him tha I could attend the movie that early as I have some other work to attend to so i told him to cancel the movie ticket and refund my full amount. It's been 2 days but i haven't received my refund of my ticket as the person told me to not cancel ticket at my end and now I don't even know if the refund has been initiated or not. Please refund the amount as soon as possible
Ticket code copy has been attached

Hi
I faced bigger issue . I booked the ticket at pvr Anupam Saket kiosk on 10 October but the ticket did not come . Worse part was that this ticket was advance ticket . After two days when I went to watch the movie with family then they told there is no ticket . It is a month and I have still not received my money back !!

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