[Resolved] Razorpay — upi/[protected]/irctc train tic/razorpay. [protected]@/h - rs. 639.17 - amount not refunded | |||
Dear sir/mam Train ticket was booked on 12th nov 2019 through irctc website. The booking were failed during payment but the amount was debited from my account. The details are mentioned below. 1. Upi/[protected]/irctc train tic/razorpay. [protected]@/h - rs. 639.17 - amount not refunded I request you to kindly refund the amount at the earliest. Thanks and regards M. Gokul kumar [protected] Was this information helpful? | |||
Apr 3, 2020 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Mar 03, 2020 Razorpay Customer Care's response Hi Gokul, Sincere apologies for the inconvenience caused. We have escalated this to our concerned team and are actively working on the same. Please do expect an update on the email thread with the ticket ref: 2221702 at the earliest. Thanks and Regards, Team Razorpay | |||
 3 Comments | |||
Comments
Money debited from bank account during my irctc transaction, however ticket was not booked. Please find the below transaction id of irctc and UPI.
Upi transaction id[protected]
Irctc transaction id- [protected].
Kindly look into the issue and initiate the refund.
Thank you
Upi transaction id[protected]
Irctc transaction id- [protected].
Kindly look into the issue and initiate the refund.
Thank you
Razorpay Customer Care's response, Mar 10, 2020
Verified Support
Hi Rajkumar,
We checked our logs and see that a refund rfnd_ENINnx9DnsnEWI has been processed successfully from our end on March 2, 2020.
The amount would ideally be credited to your account within 7-10 working days. You can also track the status of your refund here https://razorpay.com/support/#refund.
Thanks and regards,
Team Razorpay
We checked our logs and see that a refund rfnd_ENINnx9DnsnEWI has been processed successfully from our end on March 2, 2020.
The amount would ideally be credited to your account within 7-10 working days. You can also track the status of your refund here https://razorpay.com/support/#refund.
Thanks and regards,
Team Razorpay
Sir mene 07/03/2020 ko Re.299 ka paytm upi ke through dream11 pr transection kiya tha paytem se successful ho gya but razorpay se nhi hua. Plz help me.
Mobile[protected]
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Mobile[protected]
Razorpay Customer Care's response, Mar 17, 2020
Verified Support
Hi,
Thank you for your time on call. As discussed, we have updated the status of your request on the email thread with the ticket ref: 2306818. Feel free to write back to us on the same email thread for further assistance, we will be glad to help you out.
Thanks & Regards,
Team Razorpay
Thank you for your time on call. As discussed, we have updated the status of your request on the email thread with the ticket ref: 2306818. Feel free to write back to us on the same email thread for further assistance, we will be glad to help you out.
Thanks & Regards,
Team Razorpay
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Train ticket was booked on 12th Nov 2019 through IRCTC website.The booking were failed during payment but the amount was debited from my account.The Details are mentioned below.
1. UPI/[protected]/IRCTC Train Tic/irctc.[protected]@/I - Rs. 639.17 - Amount Not refunded
Thanks
GokulKumar
[protected]
We have updated the status of your request on the email thread with the ticket ref: 2221702. Feel free to write back to us on the same email thread for further assistance, we will be glad to help you out.
Thanks & Regards,
Team Razorpay