Resp Sir/mam,
I'm Vaishnavi Faratale, I placed order on website https://gadgetstoreworld.myshopify.com having details as below
Date of transaction: 03/07/2020
Amount of transaction- Rs 599
Order ID shared by the merchant-#2102
Payment ID shared by Razorpay-pay_F9wkWUnraTPITT
Description of the problem- order not received, not even showing status as shipped yet after 18 days of order and promised to be deliver in 7 days.
Kindly send my product or refund money.
Regards
Aug 13, 2021
Complaint marked as Resolved
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2020
Razorpay Customer Care's response Hi Vaishnavi,
We tried reaching out to you over a call, however couldn't connect. If you have not consumed the services and wish to raise a dispute against the transaction, kindly write to us at https://razorpay.com/support/#request with your transaction details so that we can check and assist you at the earliest.
Regards,
Team Razorpay