Reliance Communications Complaints & Reviews

I am valued customer of reliance from about 1year, having fixed jalsa plan and getting fixed bill of 457 rs for this service.in the last month got bill of 947 rs and when i talked so many times with different customer care executive they accept that they have not given any intimation for new plan updation and directly charged 411rs extra as advance rental of plan updation they don't give any prior intimation for this plan and charged this...

I have landline phone no.[protected] is not working from many days i m trying to call on customer care but no one is replying on it just have to wait for 20/30 min. Then also no one pick up the call. So what i have do do now.in month 8/10 days ph not working and have to wait for call always if we not pay bill on time they charge 100 rs. More..
If you cant able to give service shut down your company...

I am highly frustated. Even after submitting all documents my incoming and outgoing has been barred 4th time. I have been repeatedly visiting reliance service center but no one is helping me. I am really feeing so much regret for upgrading to 4g.
Once calls were active, then again in 4days withheld. I am really tired now.
When i visit center no one help me, when i contact customer care they ask to submit documents. They are...

Im kavin. My mobile number is [protected]. When the sales person from reliance met me, i asked him a postpaid connection. He collected from me rs. 300 as deposit amount and activated the sim.1 year passed away and later i came to know that sim is a landline connection sim. When i went to the reliance nungambakkam mobile store @ chennai for disconnecting this number, they replied to pay the bill amount. When i suppose to pay my bill i asked...

Dear reliance customer care team,

On dated 5.7.2017, a fone call came to my mob no he said that i m speaking from reliance and asked me to get port my mob no in reliance. He said my name is sudhir. He also gave me one contact no - [protected] n whatapp me the name plan 4g lte reliance jalsa reloaded offer plan @ rs 399. He told me all ur call (Incoming /out going free) local or in roaming and 15 gb data will be provided. He...

I would like to inform you who can my plan change without my information. My monthly rental and plan are freedom 350. I received 1137 bill amount this month with another monthly rentle which i can not pay this much of amount. When i word with customer service they are disconnecting call now first agent and senior agent word with me. Once senior agent transfer call to escalation or manager he put me on hold and disconnected the call i tried...

I have recharge rs.111 yesterday, today it has been reduce to 90 why they are deducting from my main balance. I have neither activate any service. Plz it's my request solve this problem as sson as possible. It's better you refund my number back. I hope you guys will not let me down. Please take some action please. And can u plz sent me how to recharge from main balance....

I am using reliance postpaid connection from 2010. My plan is rs.249. Usually my bill ranges between 300 to 380 every month, but this month i have received rs.839 bill.

They have mentioned as rs.411+tax, as a advance monthly rental charges. I visited to reliance outlet, regarding the charges and they said i have to pay the same bill, but there is no clear information about this with them.

So, i decided to port...

This is my reliance mobile no. [protected].
A postpaid connection with rental of rs 350 freedom plan.
But my last bill generated with rs.750 rental plan. I had not request to change the plan. But without my permission it has been changed.
When i called to customer care nobody gives my proper response and put my calls on hold or disconnect the my calls....

I cant send messages from my reliance prepaid no since one and half years. I am tired of requesting every officers of that company but all went in vein!!! No resolution till now!!! Whenever i am sending messages its showing 'error'. I have been complainig to higher authorities like nodal and appellate but no change could be found!!! Even the cust care no is closed yo me! How can i contact someone to solve my problem???...

Dear sir/madam!
Myself shailesh verma, raipur chhattisgarh.
I write this because, many time i complaint my number [protected] barred by reliance without my complaint or permission. I called reliance customer care on 28 july 2017 morning 10am around for balance deduction. After that i never called for any purpose but at 11:00 am july 20, 2017 by no. Barred. I complaint against it many where but nobody resolved it. Reliance customer...

I ported my number from vodafone to reliance. I got a call from this number [protected]. This number was from reliance. A guy name sumit gave me a plan in rs 299.in which he told me that 15 gb data and incoming outgoing will be free all india for one month cycle.
But now after one gb data under this plan they are charging 50/p per mb for net data. And now i chcekd my plan and i came to know that they gave me plan retention_499.br...

Hello sir, i am an old reliance customer. My number is [protected]. I had a postpaid connection and i always paid my bills in advance. I have ported because i didn't get worth of my money. I want my money back which i paid in advance of the excess of bill amount. How i can get my money back? Around 800 rupees. So tell me what is the procedure of getting refund of that excess money of mine which reliance has....

This is to bring into your attention that i am again and again loosing my balance after using wi-fi, and whenever i get recharged my phone, without my knowledge i even don't know what all subscription has been activated. I have complained manier times before for the same problem still it is occuring. Please find some permanent solution to it.

Thank you....

I recharge balance my relience sim on17 july 2017 at 9:55 pm. But i did not get balance in my mobile account. Than i complaint my shopkeeper why my balance is not reached. So he say that my side your account transaction is successfully recharge show so i could not any thing. So you complaint customer care. I tried some more times contact to customer care but not connected to the customer care lastly conference with one customer executive...

Hi,

I am writing a complain; pls see

I haven't contacted reliance mobile gsm representative by any medium
Like call, sms, email or visited reliance store more then 8 months.

Now see the bill for this month and tell me how this come.

1- how monthly rental become rs.1100.69...? My monthly rental was
Fixed rs.499.

2- why my std calling has been barred...

My reliance gsm no. Is [protected]. Mere value added service activate ka message aaya, message milke ke 5 min ke andar mene customer care mai baat ki unkone kaha ki apke no. Se value added service band jar di jaigi or jo balance deduct hua hai wo wapas mill jaiga, 24 ghanto ke andar. 24 ghante ke andar value service toh deactivate ho gaya par balance refund nahi hua dubara customer care mai call laga toh customer care mai call nahi lag raha...

I have been an user of reliance mobile internet for the last few years. My number is[protected]. Relationship number[protected].
In the month of april 2017, during the renovation of my apartment, the dongle of the mobile internet was misplaced and i have not been able to trace it till date. I have, therefore, not been using the mobile internet service since april 2017, though i have been paying your monthly bills upto date.
Since...

Customer care service not working.

I want to discontinue my reliance broadband service. I have tried to call customer care multiple times waited for 40-45 minutes each times yet no one picking up call. I have sent email to cancellation request and asked for cancellation procedure before 3 days yet no response received. There are no option of cancellation request on website....

Tried recharging talktime rs. 125/- on 21st july'17 via online, however amount got debited from my kotak bank a/c, but the recharge was not done. After contacting reliance customer care, i was told that payment not received from kotak. But on contacting kotak, they confirmed that reliance has received amount with transaction ref# m[protected], however recharge not done against same.

Please do the needful & arrange the refund...