Reliance Communications Complaints & Reviews

Dear sir, i have made a recharge of Rs.95, on my reliance GSM prepaid no. [protected] on 07.12.2015 at 3:57pm. Against this recharge i had not recieved 800MB 3G data(which was to be credited as per their plan). i had contacted to customer care no. many time & they told me that my problem will be solved within few hours but not resolved my problem.

Dear sir, Iam customer of your organization, your mobile sim ([protected]) using from since 4 years. On 5th DEC . I have activated Jaadoo offer Rs.199/- I have received data offer but talk time offer did not received till the time... I have sent a mail reg. this issue., but till the time no response... from your side, this is very irresponsible ...kindly do the needful... Reg. Priyatham [protected]

Dear sir/madam, On 27/11/2015 I booked a reliance GSM sim after selecting a mobile no-[protected] out of some numbers offered to me and on telephone they said that sim will be given to me tommorow and I have to pay them Rs. 250/- which is security and that security will be adjusted against my 4th month bill. And as per telephony conversation, I received Reliance GSM sim on 29/11/2015 after payment of Rs. 250/- and they said that my mobile number will be activited within 2 days but they did not activate number. I remind they several times but they neither activate my number nor giving me any satisfactary reply, several times I send a message on their whatsup number but no reply. And one day I received a call from them and they said that there are some problem on activation of this number and then they offered me another number-[protected] and ensure that this will be activated within a day but no response. And then again a received a call from them on 06/12/2015 and again they offered me another number and then cut the phone after that a try to call them several times but they are neither picked my phone nor I received any call from them. It is open cheating with innocent customers/people. Please resolve my problem within reasonable time otherwise I will go in appellate authority and consumer court. Thanking you, With regards, SATYA PRAKASH +91-[protected] +91-[protected]

Date: 4th dec 2015 Relationship no.[protected] I received an email and some sms on my phone stating that If I dont clear up the bill I have to be present in the court this saturday. I put my reliance netconnect (pro 3) service on safe custody in may 2015 after clearing that months bill. I continued to get monthly bills of 40 rs for 2 months and then again received a bill of 1000rs approx stating that this was the monthly rental for using net connect. I tried contacting customer care via multiple emails of which they never replied. I called them to which they answered that I should visit reliance store for disposal. Store people told to contact customer care and hence as time passed I continued to get more bills for a service which I no longer used. Finally I asked them to close my connection in october end. I started getting regular calls stating me to clear up the bill or else legal action will be taken as I kept putting my case in front of them to which the agents replied that I should pay half the bill to them and they will close the case for me. I now have a court date and some bills which are not relevant to me as described. Please give this harrassment a quick closure. Thanks.

Sir, I had recharged with STV 79 on date 3 dec 2015.According to this plan night 11-6 loc reliance to reliance unlimited call and local reliance to std reliance 350 mints are given..But during this period my balance has been deducted by reliance. I complained twice on date 4 dec 2015 sr no[protected] and 6 dec 2015 sr no[protected].Sir I would like to inform you that no action has been taken from reliance and whenever I made call to customer care, executive officers told me to hold the and never retrieve the hold call. Therefore sir its my humble request to do some serious action against my complaint and resolve my problem otherwise my validity of STV 79 is only 14 days. Thanks Anshu Tripathi...

My Id[protected] LUCKNOW My broadband not working from 28th November, many times complaint but no action taken, after 10 days same situation . Daily we making complaint but it's close every day with out resolving, if solution not possible inform us why taking so much time, very irresponsible behavior, no one visited site till date. Pushpa

Hello, My no is [protected]. I recharged my number with Rs. 551/- from rcom.in using my Internet banking on 06.12.2015 at 19.39 hours. I got a confirmation both from SBI and reliance that the transaction is successful. But next message I got from reliance that your request is not completed...inconvenience regretted. I tried to call customer care using 198 and *333 several times but my call was kept on hold by saying all executives are busy on another line. I tried to contact reliance customer point, situated at Lalpur, ranchi..but they showed their inability to solve my problem, they just noted down my problem in their Diary. In their official website they promised to give 6GB 3G data on recharge of Rs.551/-. Till date i didn't get my data. I sent an email to reliance official email and lodged my complain and asked them either give me data as they mentioned in their website or refund my money immediately, but didn't get any response till now. Should this matter be brought into cognigence of Consumer forum.

My number is [protected] and i got message stating that check latest offer on *129#. When I check the same offer there is unlimited calling for R2R for 30 days with 89 rupees mention.. For that I have taken a screenshot.. but when i recharge of 89 rupees, got message from reliance saying that R2R free for only 7 Days. When I call to customer care, they are saying such kind of offer not exist.. And do not call anyone it will not gone change.. One of the useless network company. I feel its straight way cheating to consumer.. I want to complain this for matter in consumer court.. then only such people can get good lesson.

Today reliance deducted 160 rupees from my mobile balance from mobile number # [protected], without informing me who the hell gave them right to deduct my balance, reliance is just sacking blood out of our body. Its for the second time they have done this to me, I just want my balance back. Am never gonna use reliance after this and I will tell everyone about this also. I need immideate action for it. My details :- Binay prasad yadab [protected]

I had taken Reliance Wi-pod connection CAF [protected] Mobile no-[protected] on 21 November 2015 from Ambuj Kumar (Account manager, Global Enterprise Business unit- Sales) Mob no- [protected]. He took documents for address verification that day. After few days the connection was discontinued and he told that my address is banned from verification. Now he is demanding 900 Rs for activating my wi pod connection.

My Name is Hiren Joshi. Residence C/35 Rajlaxmi Tenaments, Behind Munjal Park, Opp.Rami School, Vadodara. My IDEA no is [protected]. As per Reliance communication offer i am ready to change service provider from IDEA To Reliance.my UPC code IG494927. My IDEA network stop from Saturday Night but same time Reliance not start. Till today no network i found, I am on business tour in Kerala because of this i am facing lot off problem. Kindly look at the matter and reply me on my wife no [protected]. Hiren Joshi

I recharged my no.([protected]) on 2/12/15 with 3g data pack of 98 which has benefit of 1GB 3g data but instead of giving 1GB data they recharged my main balance with Rs98. Since I was not knowing about it I used all my balance in net surfing . When I called costumer care and complaint about it they told me that pack of Rs 98 is not available now and they can't refund my money. My complaint is that they are keeping expired plans on their online recharge list and making fool to their customers.

I recharged my no.([protected]) on 5/12/15 with 3g pack of 94 which gives 3g data of 750MB. I did my recharge through reliance official site(www.rcom.co.in) and paid by net banking . My balance was deducted but I didn't got the benefits of the recharge. I Complaint many times but the didn't responded and kept on saying that their server is down and that is why they can't solve my problem. When I talked to their senior on 7/12/15 she told me that my problem will be solved within 4hrs but it was not solved.

Dear Reliance, Would like to inform you that you customer service is not good I have called your customer care Many time but they are not giving me answer one of you CCE Name is Amit Kumar he was using Sarcastic ward and miss behaving with me, I don’t want to go any other network but I have to go Because of you customer service I have recharge three time RS 94 but I am not getting my net benefit I am your regular customer I have been using reliance SIM Last 7 year Mob [protected] but now I think I have To change my network because you are not giving solution . I would request you please return my balance or give my benefit Looking Forward for you valuable support on this. Regards Iqbal Mob No [protected]

I am using [protected]...yesterday and today (6.12.2015 and 7.12.2015)... the amount Rs.13 was taken from my account. so today called customer care number 198...but i can't contact with anybody.

From yesterday i have been trying to reach Reliance Customer care number :[protected]I am staying in Bangalore) nearly 7 to 8 times, they picked my calls but nobody speaking, no reply at all. Very bad customer service. I had raised One Service Request number given below for cancelling my internet connection but i didn't get any information on that. Kindly take necessary and serious action against them. SR :[protected]

On 5 December i did a self recharge of rs. 197 from my paytm account which provided 2g unlimited internet. On the next day i.e. on 6 december again i did a small 3g recharge of rs.9 which was valid for one day but as the small 3g net pack expired my 2g unlimited internet also gone. Today i called to the costumer care but i am very unsatisfied with her answer. She told that you should not do the recharge of that 3g pack and your 2g net balance gone along with the 3g net balance but actually it was valid for a month. She also refused to provide the net balance again or to refund the money. She also does not answered my questions but actually blaming me for that.

Respected Sir/Mam I had a reliance landline connection number is [protected] . The landline instrument provided by reliance was not working since 6 months. The instrument is dead and I am paying rs500 as fixed charges since 6 months without any usage. I complained reliance about many times regarding this but all goes in vain. First of all there is no number to contact reliance landline department from any other service provider. The number for complaining about reliance landline is *333 and 198, how can i call these numbers as landline is dead and i had no other reliance number. Secondly all of these, i managed to call reliance they told to visit their nearest showroom . I visited three showrooms of reliance in the nearby area and all of these showrooms have no contact number to call or if there is any contact number, they never pick up the call. After visiting three of the showrooms 2 are closed, and one showroom had not any instrument to replace, they changed my battery and charger for rs. but provided me both duplicate ones which worked for maximum 15 days (receipt is enclosed) . I also mailed at their email id but still my problem was not resolved ( i am enclosing screenshot of mail and reply of them ) After all of this, they agreed to send their technician at my home. Today technician was visited but he said that he cannot have battery and telephone wire to change the old damaged ones, we will have to buy from reliance outlet. Kindly resolve my problem . Yours faithfully Ashish Mittal [protected]

I recharged my Data card no. [protected] on 21-12-15 and My balance Data was 7616.78. I tried to connect net but it shows no. data is balance in your A/c. Neither I download any thing from net and nor used net for a long period than how my data is used. Pls. look into the matter and get it add.in my account soon under intimation to me . Mukul Kumar [protected]@gmail.com [protected]

Respected Sir /Madam I, Mrs. Priyanka Chetan Naik having telephone and net (Dongal) facility for my LPG distributorship at Karmale Bolinj Sopara Road, Virar West.of Reliance communication from August 2014. Telephone No.[protected]. This no is displayed on all stationery and visiting cards. From Last 3-4 months instrument is not working. We had continuously visited to your counter at Nallasopara West Near Bus Depot regarding this issue. They behave rudely and throw this instrument on my staff. they are not ready to issue a new instrument to us. Whereas it is required as we displayed on all stationery. Please look into this matter and take action as early as possible. Thanks Mrs, Priyanka Chetan Naik M/S. Tara Bharat Gas Services. Cont No. [protected] / [protected]