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Tata AIA Life Complaints & Reviews

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Updated: Jul 1, 2025
Complaints 343
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Tata AIA Life reviews & complaints page 8

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H
from Mumbai, Maharashtra
Sep 26, 2018
Resolved
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Address: 380015

Dear sir,
Myself hitesh b jani want to know the medi prime policy live status under policy no [protected] as it's payment was due in march-2018 but i really do not recall that whether i have maid the payment for the same or not
If yes than please resend me the soft copy as well as hard copy and card too at my postal address if no please let me know what to do further
Oct 28, 2018
Complaint marked as Resolved 
Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
Tata AIA Life Customer Care's response
Dear Sir,

We understand that your policy belongs to Tata AIG General Insurance. We have forwarded your concern to the respected team. They will get back to you shortly.
Thank you.
Application Id :C[protected]
Mobile no. [protected]

Dear Madam/Sir,

It has been 12 days the refund is not yet credited to my account. Premium paid-Rs. 7674/-
Kindly do the needful.

Jishnu K
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    R
    Ressia Beevi
    Sep 24, 2018
    Resolved
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    Resolved

    I have submitted my claim by signing in person at the policy office. This was rejected saying signature mismatch. This was not communicated i waited for 20 days and they didnt respond. Then i send a complaint only then i got a reply that signature mismatch. After i enxplained my situation and they responded twice that they will get back to me in 3 days now i send 12 reminders in 2 months no response from this irresponsible scrap company cheaters
    Friends please stay away from any of their products
    Oct 26, 2018
    Complaint marked as Resolved 
    Tata AIA Life customer support has been notified about the posted complaint.
    Verified Support
    Sep 25, 2018
    Tata AIA Life Customer Care's response
    Dear Ressia Beevi,

    Apologies for the inconvenience caused. Please let us know your email ID, contact number and policy details of your Tata AIA Life Insurance policy. We will get it checked with the concerned team and get back to you shortly.
    I have paid renewal prem of Rs.12, 672/-against Tata Aia Mahalife Gild policy vide Policy No.C[protected] on dtd.14.09.18 but still now Ihave not received the Premium payment receipt or Premium certificate.Please send it thu mail immediatly
    Ref my application dated 14th and 22nd Nov 2018 regarding return of investment amount in Tata AIA. But till amount not returned. The amount was invested due to mislead by coy against my selection in managerial post. Previously ECS payment stopped by the Coy . Request to return amount.
    [email protected]'s reply, Nov 30, 2018
    return of amount as I am facing financial hardship. Apart from mislead by Mangolane Branch Kolkata for managerial post.
    As per my application dated 14.11.18 and dated 22.11.18 I had applied(Reg No.[protected] to refund my policy amount for Rs.2, 66, 000/-.(after deducting amount paid).But till date my amount has not yet been refunded and silence in the application and facing financial problem for my daughters marriage. Pl direct to return my amount please. Thanks.
    My policy bond not reach at my home but 1st installment credit from my account I have no policy no so pls send me policy bond
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      S
      Shashiraj P Shetty
      from Bengaluru, Karnataka
      Sep 13, 2018
      Resolved
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      Address: 400607
      Website: www.tataaia.com

      I had bought a pension plan policy from Tata AIA on 26th August 2008. The policy matured on 26th August 2018. Instead of paying me my dues, Tata AIA is forcing me to buy another pension from the open market of 67% of the due amount. It is saying it has discontinued its pension policy and hence I will not be able to continue with the pension plan with Tata AIA.

      Why is Tata AIA not giving me my full amount and instead forcing me to buy another pension plan from another company? This is highly unethical.
      +1 photos
      Dec 28, 2020
      Complaint marked as Resolved 
      Resolved.
      Tata AIA Life customer support has been notified about the posted complaint.
      Sep 13, 2018
      Updated by Shashiraj P Shetty
      I have uploaded the policy details in an image since the portal does not uploading of PDF files.
      Sorry, but they have not been able to resolve the matter till now. Its been over a month now that the policy has matured. I would like to take the matter to court please.
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        S
        srins.m
        from Chandigarh, Chandigarh
        Aug 29, 2018
        Resolved
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        Address: Kolkata, West Bengal, 700106

        We are getting plenty of calls from tata aia (As they are claiming to call from tata aia) and harassing ladies (Me, my mother) and senior citizen father from no. S starting with +91140..., from no. S [protected] (Eg. On 29.08.2018 at about 13:14 hr.). On asking their id no., they are not telling, instead they (The callers) are constantly threatening over phone to take away all the insurance money if we do not pay premium or do or continue insurance policies. Kindly take immediate action to stop these kind of calls from tata aia or any other hoax calls.
        Oct 1, 2018
        Complaint marked as Resolved 
        Tata AIA Life customer support has been notified about the posted complaint.
        Aug 29, 2018
        Updated by srins.m
        We are getting plenty of calls from Tata AIA (as they are claiming to call from Tata AIA) and harassing ladies (me, my mother) and senior citizen father from no.s starting with +91140..., from no.s [protected] (eg. on 29.08.2018 at about 13:14 hr.). On asking their id no., they are not telling, instead they (the callers) are constantly threatening over phone to take away all the insurance money if we do not pay premium or do or continue insurance policies. Kindly take immediate action to stop these kind of calls from Tata AIA or any other hoax calls to our contact no.s [protected], [protected].
        Verified Support
        Aug 30, 2018
        Tata AIA Life Customer Care's response
        Dear srins.m,

        Requesting you to write to us on life.[protected]@tataaia.com along with your email ID, contact number and policy details of your Tata AIA Life Insurance policy. Our concerned team will look into it.
        Thank you.
        My policy premium due on 14/11 /2018 but I have already paid on 12/11/2018 although company laid ecs and my account was debited so I am suffering from bank charges and customer care phone charge are very high and customer care Ajent are not responsible for the same so I request you to please help me
        I want to cancel this policy because I want some changes in the policy and it is not possible in my continue Tata AIA policy. I want to go for 50 lakhs and want to go from limited pay to regular pay. and it is not possible in my continuing policy.
        My self was misguided by TATA AIA against recruitment in managerial post and misguided by they coy for which I was compel to invest 2.60 lakhs appx. Now I am not in a position to continue the policy due to financial hardship as well as daughter's marriage. I need money and hope TATA/AIA please be directed to refund the same against my application
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          B
          Bhaskarchandra Panigrahi
          from Sambalpur, Odisha
          Aug 6, 2018
          Resolved
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          Dividend rs. 3590 and coupon rs. 5000 relating to policy no. C[protected] not yet credited to bank account utr n[protected] and utr n[protected] as intimation received on 30.07.2018 but after search no amounts credited to the bank account or not received speed post till date. Due to such inconvenience i am afraid of receipt of these amounts.
          +2 photos
          Sep 9, 2018
          Complaint marked as Resolved 
          Tata AIA Life customer support has been notified about the posted complaint.
          Verified Support
          Aug 09, 2018
          Tata AIA Life Customer Care's response
          Dear Bhaskarchandra Panigrahi,

          An email regarding the resolution to your query has been sent to your registered email ID. We would be happy to assist you with any further queries.
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            N
            Nilesh Bhagat
            from Vadodara, Gujarat
            Jul 26, 2018
            Resolved
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            Resolved

            Address: 390022

            Policy reference number: c[protected]
            Agent name: mrs sejal bihola
            Agent code: 4500812

            Your diagnosis at bankers heart institute state that i have an elevated blood sugar level. Your reports are attached with this message. After consulting my family doctor i conducted an extensive test for checking my sugar. The reports are absolutely normal which are attached here.
            I need a justification from the company. Please explain me exactly what do you mean by elevated sugar level in my report which were conducted by your side.
            I am also ready to undergo all the test once again. So i request you to consider my application once again until the same criteria.
            Please update on this issue.
            +4 photos
            Sep 1, 2018
            Complaint marked as Resolved 
            Tata AIA Life customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2018
            Tata AIA Life Customer Care's response
            Dear Nilesh Bhagat,

            An email regarding the resolution to your query has been sent to your registered email ID. We would be happy to assist you with any further queries.
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              M
              Mallasarja Guddin
              from Chennai, Tamil Nadu
              Jul 26, 2018
              Resolved
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              Address: Dharwad, Karnataka, 580007

              After resignation my superannuation amount was transferred to lic and was getting regular annuities for the first three years. Two years back lic has sent me a letter to submit life form (Proof that i am still alive) which i duly filled and sent. But till today i have not received the annuity amount. Please let me know how to resolve the issue
              Details : master policy holder tata aia life
              Policy number :12743 annuity number: 089m[protected]
              Aug 27, 2018
              Complaint marked as Resolved 
              Tata AIA Life customer support has been notified about the posted complaint.
              Verified Support
              Jul 27, 2018
              Tata AIA Life Customer Care's response
              Dear Mallasarja Guddin,

              Request you to reshare the policy details of your Tata AIA Life Insurance policy. We will get it checked with the concerned team and get back to you shortly.
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                A
                Akshit123
                from Delhi, Delhi
                Jul 3, 2018
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                Address: New Delhi, Delhi
                Website: Hrcareersolution.in

                I have just passed out my diploma in mechanical engineering. I submitted the resume on shine.com. After a day a fraud agent called me and says he can offered opportunities for job in tata projects on 22k scale. When i was finding a help on google it's clear me, many students are lost 1350 rupees. They are also said that to pay an online amount of 1350 but i did not accept it. One important thing is that they always call again and again until u can not pay the money. So i would suggest all the technical students that be aware from this fake agents
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                  M
                  MagiChand
                  Jun 26, 2018
                  Resolved
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                  Resolved

                  We have taken "tata aia life insurance mahalife supreme" policy and paid premium for two years (72, 163+71, 085). Policy was issued on 27-dec-2012 for 15 years premium payment term.

                  After that, we unable to make payment due to personal problems. Now, customer care team has informed me to surrender the policy and get the settlement amount of 42, 769/- only.

                  I have paid the total premium amount 143, 248 but they are ready to settle 42, 769 only. Whether i can do anything legally to get whatever i paid as i didn't benefit anything from the policy?. Please advise. Thanks,
                  Aug 13, 2018
                  Complaint marked as Resolved 
                  Tata AIA Life customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 29, 2018
                  Tata AIA Life Customer Care's response
                  Dear MagiChand,

                  Apologies for the inconvenience caused. Please let us know your email ID, contact number and policy details of your Tata AIA Life Insurance policy. We will get it checked with the concerned team and get back to you shortly.
                  Jul 03, 2018
                  Updated by MagiChand
                  Email : rajan.[protected]@gmail.com
                  Policy Number : C[protected]
                  Jul 10, 2018
                  Updated by MagiChand
                  Do you have update?
                  Verified Support
                  Jul 13, 2018
                  Tata AIA Life Customer Care's response
                  Dear MagiChand,

                  An email regarding the resolution to our query has been sent to your registered email ID. We would be happy to assist you with any further queries.

                  Thank you.
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                    P
                    Premkumar ND
                    from Aluva, Kerala
                    Jun 23, 2018
                    Resolved
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                    Address: 625001

                    Sir,

                    Few minutes back, the mentioned party [protected] (Unknown name from truecaller it's mentioned as raman) talked with me and asked sbi bank account no for crediting amount. I too informed. But continuously asking to keep my debit card for giving information about one time password. So i disconnected. For your information, i'm submitting report against this. So please take action against this fellow please.
                    My agency name mr. Ganeshbabu. My name is n. D. Premkumar policy no. U[protected]. He told my address and previous a. C. Details too. But he informed that thro' the previous a. C, he couldn't processed to credit amount. The fraud talked likewise and asked current a. C no. I too informed but suddenly he misguided to keep the card and pin details. So i disconnected. Take care and take necessary action against the above mentioned number. Thank you sir
                    Aug 1, 2018
                    Complaint marked as Resolved 
                    Tata AIA Life customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 26, 2018
                    Tata AIA Life Customer Care's response
                    Dear Premkumar ND,

                    We are working on your concern. Requesting your patience in the interim.
                    Thank you. 
                    Verified Support
                    Jun 29, 2018
                    Tata AIA Life Customer Care's response
                    Dear Premkumar ND,

                    An email regarding the resolution to our query has been sent to your registered email ID. We would be happy to assist you with any further queries.
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                      S
                      S Annapurna
                      from Hyderabad, Telangana
                      Jun 8, 2018
                      Resolved
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                      The above policy was due for payment on 26.03.2018. We approached your office at manjira mall, kukatpally, hyderabad on 23.03.2018 for closure. As intimation for closure was not received from your office, the same was mentioned on a white paper duly affixing rs.1/- revenue stamp. The communication address and bank account details and mobile number were updated on same day itself. But the surrender process was not done on the same day. As surrender process was done on 26.03.2018, we are asked to deposit the 2/3rd of maturity amount towards purchasing annuity plan which we are not interested. I have clearly mentioned to close the policy on 23rd of march and submitted the original policy treating as premature closure. Now we request you to close the policy treating as premature closure and pay the surrender value. I am not aware of maturity amount till date.
                      Jul 16, 2018
                      Complaint marked as Resolved 
                      Tata AIA Life customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 15, 2018
                      Tata AIA Life Customer Care's response
                      Dear S Annapurna,

                      We understand that our customer care representative has spoken to you on call and an email communication has been sent to your registered email ID regarding the resolution of your query.
                      Thank you.
                      Jun 19, 2018
                      Updated by S Annapurna
                      no email communication received till date
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                        J
                        from Jodhpur, Rajasthan
                        May 16, 2018
                        Resolved
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                        Resolved

                        Address: Udaipur, Rajasthan

                        Please query sowle

                        Dear Mr. Beria,

                        This is with reference to your query raised on online customer portal. Your Service Request no is 42806282

                        We apologize for the inconvenience caused to you.

                        We wish to inform you that we are investigating on your query related to medical documents and expect to revert you within 3 business days.

                        Thank you very much for your understanding in this regards.

                        If you are agent for the declined policy then as a part of our security measure, we request you to kindly verify the following details to get your policy related information.

                        Agent code

                        Agent date of birth

                        For any further assistance, please write back to us or call our helpline number [protected] or SMS “Service” to 58888 to receive a call back.

                        Yours sincerely,

                        Robert Smyth

                        Tata AIA Life - Customer Service Team

                        Tata AIA Life Insurance Company Ltd. (IRDA of India Reg. No. 110) (CIN - U66010MH2000PLC128403)

                        Corporate & Regd. Office: 14th Floor, Tower A, Peninsula Business Park, Senapati Bapat Marg, Lower Parel, Mumbai 400013.


                        [protected]Original Message[protected]
                        From: [protected]@gmail.com
                        To: [protected]@tataaia.com
                        Subject: Fwd: Mr.ashwini kumar viswas beria medical report share me

                        Dear all,
                        I request to u my client mr.ashwini kumar viswas beria by the one policy amount 3 lakh but policy is declined that reason is medical issue so i request to your team pls share with me what medical issue an full report provides my mail .
                        I already meet tataa employee but not share with me medical report.
                        Client name .mr ashwini kumar viswas beria
                        Policy no.-U[protected]
                        Client no.[protected]

                        Regards
                        Jayant kumar viswas beria
                        MBBS, AM, BMS
                        Jayant x-ray and clinic, salumbar
                        Moblie no.-[protected]
                        Jun 22, 2018
                        Complaint marked as Resolved 
                        Tata AIA Life customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2018
                        Tata AIA Life Customer Care's response
                        Dear Sir,

                        We understand that our Doctor has spoken to you and has addressed your concern. You may write to [protected]@tataaia.com for any further assistance.
                        Thank You.
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                          R
                          Rakhi BHushan
                          from Muri, West Bengal
                          Apr 25, 2018
                          Resolved
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                          Resolved

                          Address: Patna, Bihar, 800001

                          My close friend had taken insurance by my recommendation bcoz i have an insurance in this from so long time.., tata aia employee vanadana has influence us so much that my friend
                          Had taken insurance through her but after taking insurance she don't receive our calls, she don't even response our queries.. I suffered so much mental tension bcoz of her.. I want her apologies and satisfy reaction from tata aia
                          I'm from patna, bihar
                          May 27, 2018
                          Complaint marked as Resolved 
                          Tata AIA Life customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 26, 2018
                          Tata AIA Life Customer Care's response
                          Dear Rakhi BHushan,

                          Apologies for the inconvenience caused. Please let us know the contact number and policy details of Tata AIA Life Insurance policy along with full name of the Employee. We will get it checked with the concerned team and get back to you shortly.
                          Thank you.
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                            T
                            TapasChPal
                            from Delhi, Delhi
                            Mar 23, 2018
                            Resolved
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                            Resolved

                            Address: 781011

                            Policy number u[protected]
                            Tata aia (Previously tata aig). I purchased tata aig life (Invest assure ii) insurance for premium of rs. 25000/- pa. First installment paid on 28.11.2007. Thereafter for two consecutive years (Total 3) installments (2007, 2008, 2009) were paid. Total amount paid rs. 75000/-
                            Policy no. U[protected], policy date 28.11.2007
                            After my retirement when i contacted them they informed that the account shown as closed and paid. They informed that the amount could not be paid to me and lying with them. The payable amount tata aia informed that is about rs. 92000/- only.
                            I, several times contacting the company (Through emails) and sent all the required documents as asked. Pan, aadhar, bank passbook, transaction details, certificate of bank etc. Nevertheless the company is not paying the amount. They are not allowing me to open and view my policy on-line.
                            They require to disclose the calculation of payable amount. After about 11 years of investment of rs. 75000/- the amount they are paying only about rs. 92000/-
                            Only 0.02 percent return after 11 years for rs. 75000/- which is absurd. The matter require investigation. This is hard earned money kept for old age. At last the company returning the amount with only 0.02 percent. Reply is solicited. No amount yet been paid after communication.
                            Company to disclose the details calculation with rules/acts/directions on which the increase of wealth is 0.02% for long period of 11 years.
                            Apr 29, 2018
                            Complaint marked as Resolved 
                            Tata AIA Life customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2018
                            Tata AIA Life Customer Care's response
                            Dear TapasChPal,

                            We regret the inconvenience caused. Also, would like to inform you that your complaint has been registered and will get back to you with an update shortly.
                            Verified Support
                            Mar 29, 2018
                            Tata AIA Life Customer Care's response
                            Dear TapasChPal,

                            The information pertaining to your concern has been sent to you on your registered email ID. Please let us know if you need any further assistance.

                            Thank you.
                            I have made online transaction through my uco bank debit card on 29/04/2018 but transaction has failed. Merchant- FSS epaymnts, website is http://fss.co.in transaction Id is[protected]& Merchant Id is [protected]. kindly solve the problem at yours earliest please.
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                              A
                              Anil dayma
                              from New Delhi, Delhi
                              Feb 24, 2018
                              Resolved
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                              Resolved

                              Address: 121006

                              My name is anil kumar and my policy no. Is c[protected] and i have paid two payments for one premium through online by my two sbi accounts for same policy (C[protected] due to your server site problem.

                              When i paid first time online on 17 feb 2018 from my one sbi account then your site was no responding so i used other atm card (My wife sbi account) of same policy.

                              And after that 2 payment cut message of 10238 rs show on my mobile message box cut from my two sbi accounts (Me and my wife account)...

                              Please resolve my problem..

                              And please give me return one payment of 10238 rs and i attached all snap shot of my cut payments which is atm slip snapshot and my passbook snap shot and my payment cut message of my mobile message snapshot

                              My mobile no. Is [protected] and my email id is anil. [protected]@gmail.com

                              Please please resolve my problem soon.
                              +4 photos
                              Feb 24, 2018
                              Complaint marked as Resolved 
                              Sir, no step have been taken by the Tata aia company And not respond to my mail
                              Tata AIA Life customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 26, 2018
                              Tata AIA Life Customer Care's response
                              Dear Anil,

                              Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly.
                              Verified Support
                              Feb 26, 2018
                              Tata AIA Life Customer Care's response
                              Dear Anil, we have initiated an investigation regarding your concern. We request your patience in the interim.
                              Verified Support
                              Feb 26, 2018
                              Tata AIA Life Customer Care's response
                              Dear Anil, as per our investigation, only one transaction was successful. We request you to check if the amount of the second transaction has got reserved to your account. Thank you.
                              I purchased Tata AiA life insurance term plan on 03/04/2018!but not satisfied! I request to you my payment refund ! Application Holder Om Parkash. Date-13/4/2018
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                                V
                                Vinita Lodha
                                from Nagaur, Rajasthan
                                Feb 18, 2018
                                Resolved
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                                Resolved

                                Address: Jodhpur, Rajasthan, 342001
                                Website: Tata aia life insurance.

                                Dear sir,
                                I vinita lodha, am writing this mail to request you to cancel my irda licence no.10424399, urn-aili[protected], agent id-rau240215liailail010, pan no. Aampi5319l. I was an advisor at tata aia life insurance, but now i want to terminate my irda licence. I have not done any bussiness with this i'd, i am also joining a new company named pnb metlife bancaainsurance, thus it would be kind of you, so you terminate my licence with immidate effect. I have apply noc on dated 8th feb in jodhpur office to mr. Subhash naval & submitted required documents, very sad to say that still zero action from your organisation still i am waiting for my noc. Request to you please help me on urgent basis give me my noc latest by monday 19th feb.

                                Thanx & regards,
                                Vinita lodha
                                Mob no.-[protected]
                                +1 photos
                                Mar 29, 2018
                                Complaint marked as Resolved 
                                Tata AIA Life customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 19, 2018
                                Tata AIA Life Customer Care's response
                                Dear Vinita,

                                Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly.
                                Verified Support
                                Feb 21, 2018
                                Tata AIA Life Customer Care's response
                                Dear Vinita,

                                We have initiated an investigation regarding your concern. We request your patience in the interim. Thank you.
                                Verified Support
                                Feb 26, 2018
                                Tata AIA Life Customer Care's response
                                Dear Vinita, the information pertaining to your request has been sent to you on your registered email ID. Kindly let us know if you have any specific issue about the same. We are happy to help.
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                                  Subhajit Sinha
                                  from Ghatal, West Bengal
                                  Feb 10, 2018
                                  Resolved
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                                  Resolved

                                  Address: Howrah, West Bengal, 711103

                                  Dear sir/mam,

                                  I, subhajit sinha, am writing this mail to request you to cancel my irda license no.: 9937839, pan no. : gijps3205n. I was an advisor at tata aia life insurance, agent id :[protected], but now i want to terminate my irda license. I have not done any business with this id. I am also joining a new company named icici prudential life insurance, thus it would be kind of you if you terminate my license number with immediate effect. I have already consulted with a contact person at the regional branch office located at, 3rd floor, 4 mangoe lane, surendra mohan ghosh, sarani, kolkata - 700001, and i have been told that i have to be an active agent to get a noc. I believe that this information might not be true. Kindly please look into this matter, as i need a noc to join the new company.

                                  I hope you would do the needful and to the earliest.

                                  Yours faithfully,
                                  Subhajit sinha
                                  Mobile no.: [protected]
                                  Address: 67/9, college road,
                                  District : howrah,
                                  Pin code: 711103.
                                  Mar 19, 2018
                                  Complaint marked as Resolved 
                                  Tata AIA Life customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 12, 2018
                                  Tata AIA Life Customer Care's response
                                  Dear Subhajit,

                                  Thank you for sharing the details. We will get it checked with the concerned team and get back to you shortly.
                                  Verified Support
                                  Feb 13, 2018
                                  Tata AIA Life Customer Care's response
                                  Dear Subhajit,

                                  We would like to inform you that our operations team will get in touch with you to resolve your concern.
                                  Verified Support
                                  Feb 16, 2018
                                  Tata AIA Life Customer Care's response
                                  Dear Subhajit,

                                  The information pertaining to your request has been sent to you on your registered email ID. Kindly let us know if you have any specific issue about the same. We are happy to help.
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                                    atcll71
                                    from Kolkata, West Bengal
                                    Feb 3, 2018
                                    Resolved
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                                    Resolved

                                    bad gesture from the sales person

                                    Soma mitra (Contact: [protected]) from tata aia life insurance company of taratala, kolkata branch misbehaved with me as i questioned about the returns a policy that was offered to me. As a possible customer i have the right to question before i commit or buy an insurance policy. When such questions are returned with harsh words questioning the customers' status and financial ability then it seems that when i have been called by a sales person...
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                                    Silender
                                    Jan 31, 2018
                                    Resolved
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                                    Hi, i have a policy of tata aia life, policy no. C[protected], dated 20-sep-2011 and paid 1st year policy annually amt. Rs. 21307/- but next year in 2012, was not able to pay policy amt. Due to my family problem (Health problem of my mother/father and wife - my wife suffering from spine tb, my father suffering from heart problem) and policy lapsed.

                                    I have raised a written request to tata aia life company customer care on mail to close policy and refund my policy paid amt. Only but they are deny my request. So request you to please help and support to refund my policy paid amt. Rs. 21307/-

                                    Regards
                                    Silender singh
                                    [protected]
                                    Faridabad
                                    +1 photos
                                    Mar 5, 2018
                                    Complaint marked as Resolved 
                                    Tata AIA Life customer support has been notified about the posted complaint.
                                    Jan 31, 2018
                                    Updated by Silender
                                    Company Policy name-TATA AIG Life Insurance
                                    Verified Support
                                    Jan 31, 2018
                                    Tata AIA Life Customer Care's response
                                    Dear Silender,

                                    Apologise for the inconvenience caused. We have made a note of your details. We will get it checked with the concerned team and get back to you shortly.
                                    Verified Support
                                    Jan 31, 2018
                                    Tata AIA Life Customer Care's response
                                    Dear Silender,

                                    Your query pertains to TATA AIG. We request you to contact [protected]@tataaig.com for an immediate resolution to your query.
                                    Do let us know if you have any specific query related to TATA AIA Life Insurance.We are happy to help.
                                    Verified Support
                                    Feb 01, 2018
                                    Tata AIA Life Customer Care's response
                                    Dear Silender,

                                    A response email has been sent to your email id. Thank you.
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                                      asraftataaialife
                                      from Ingraj Bazar, West Bengal
                                      Jan 15, 2018
                                      Resolved
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                                      Address: Burdwan, West Bengal, 713301

                                      I requested for change in mobile no as the old mobile lost. According sms was sent from my new mobile number. I was said to wait one or two days. But it is more than 15 days past yet no confirmation call reached to my new number. I visited the tata aia office sevaral times in between to check whether mobile no modulation have been done without calling me. But every time i was sent back saying that wait for another 1 or 2 days. I am now fade up and compelled to lodge a complain. I was decided to opt a term insurance if 1 cr sa from your institutions. But seeing this poor service, i now desided to choose other option for this term plan. I have stopped even the next premium of my old policy for this bad service.
                                      Feb 16, 2018
                                      Complaint marked as Resolved 
                                      Tata AIA Life customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 16, 2018
                                      Tata AIA Life Customer Care's response
                                      Dear Sir,

                                      We apologize for the inconvenience caused. Please share your contact/policy details for us to resolve your concern.
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