[Resolved] Tikona — getting harassment call from tikona for payment for surrendered connection | |||
Tikona id : [protected] I have surrender connection 2 years back with ticket no :1-[protected] But again got harassment call from lawyer office name jitendra solanki from no : [protected], ask me to payment of 1071, he told me once payment done he will provide noc, i did the payment not no response from them. Also no response from tikona care[protected] Regars S. Kotadiya [protected] Was this information helpful? | |||
Apr 24, 2018 Complaint marked as Resolved Tikona Digital Networks customer support has been notified about the posted complaint. Verified Support Mar 22, 2018 Tikona Digital Networks Customer Care's response Dear Subscriber, Greetings from Tikona, We have checked and found your account has been terminated as per you request. As Full & Final Settlement has been concluded no dues are pending for your account. For any further issues/queries, you can contact us on[protected] or you can reach us at forum.tikona.in Regards, Tikona Care. | |||
 4 Comments | |||
Comments
I am not using your internet connection from December 2017. I do not like tikona internet service. I told your customer care that I do not want to continue with TiKona.
Suddenly today I received a call from your company's legal lawyer Mr. Jitendar solanki mob -[protected] who is threatening me for a warrant on me for payment due issues. However I did my payment but Mr jitendra solanki provide me a wrong mail Id and after call he switched off his mobile, and your company have no executive in my area. So is that way your take care of your customers? Very Shameful to us. I request to others please do not take tikona broadband. very worst experience.
Suddenly today I received a call from your company's legal lawyer Mr. Jitendar solanki mob -[protected] who is threatening me for a warrant on me for payment due issues. However I did my payment but Mr jitendra solanki provide me a wrong mail Id and after call he switched off his mobile, and your company have no executive in my area. So is that way your take care of your customers? Very Shameful to us. I request to others please do not take tikona broadband. very worst experience.
I am not using your internet connection from December 2017. I do not like tikona internet service. I told your customer care that I do not want to continue with TiKona.
Suddenly today I received a call from your company's legal lawyer Mr. Jitendar solanki mob -[protected] who is threatening me for a warrant on me for payment due issues. However I did my payment but Mr jitendra solanki provide me a wrong mail Id and after call he switched off his mobile, and your company have no executive in my area. So is that way your take care of your customers? Very Shameful to us. I request to others please do not take tikona broadband. very worst experience.
Suddenly today I received a call from your company's legal lawyer Mr. Jitendar solanki mob -[protected] who is threatening me for a warrant on me for payment due issues. However I did my payment but Mr jitendra solanki provide me a wrong mail Id and after call he switched off his mobile, and your company have no executive in my area. So is that way your take care of your customers? Very Shameful to us. I request to others please do not take tikona broadband. very worst experience.
Below mail sent on 6th Feb to tikona care, they gave false Phone no for Removal of Modem.
Kindly advise what to do..
Dear Sir,
Kindly remove your Modem in 1 week on most urgent basis from our Terrace of registered address.we will not be responsible for loss or theft of material if not removed on or before said time.
Secondly regarding bill, it was said by your Marketing person- Mr. Rishi Pandey that there will be no charge implemented for 1st 3 months,
Then why the bill raised for the same, also because of wrong commitment from your marketing person, i had requested to discontinue my service but the bill had been sent continuously month after month.
I had also spoken to your Customer care and told them the issue and had given the contact no of your marketing Person, but no reply came from them.
and now i am getting legal threat for paying the amount against your false commitments.
your valuable reply in this regard will be highly appreciated
Mr. RAVIPRAKSH PANDEY
User ID: [protected]
Billing Account Number:[protected]
Address:
N 10/58 LANE NO 8 SRI RAM NAGAR COLONY BAZARDIHA N
10/58 LANE NO 8 SRI RAM NAGAR COLONY BAZARDIHA
VARANASI, UP -221001
Kindly advise what to do..
Dear Sir,
Kindly remove your Modem in 1 week on most urgent basis from our Terrace of registered address.we will not be responsible for loss or theft of material if not removed on or before said time.
Secondly regarding bill, it was said by your Marketing person- Mr. Rishi Pandey that there will be no charge implemented for 1st 3 months,
Then why the bill raised for the same, also because of wrong commitment from your marketing person, i had requested to discontinue my service but the bill had been sent continuously month after month.
I had also spoken to your Customer care and told them the issue and had given the contact no of your marketing Person, but no reply came from them.
and now i am getting legal threat for paying the amount against your false commitments.
your valuable reply in this regard will be highly appreciated
Mr. RAVIPRAKSH PANDEY
User ID: [protected]
Billing Account Number:[protected]
Address:
N 10/58 LANE NO 8 SRI RAM NAGAR COLONY BAZARDIHA N
10/58 LANE NO 8 SRI RAM NAGAR COLONY BAZARDIHA
VARANASI, UP -221001
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+91 22 6119 1700 [Non Technical Queries]
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
after that your sending me bill. i am taking connection as demo line and prepaid connection after that how can they send me bill. only 20 days enough to check worst service.
Greetings from Tikona.
With regards to your concern, please note that your account termination request is in progress and disconnection team will get back to you on the same.
Post termination the devices will be recovered from your premises and Full & Final Settlement mail will be sent to you on your registered email id.
For any further issues/queries, you can contact us on 1-860-3000-3434 or you can reach us at forum.tikona.in
Regards,
Tikona Care.