Tikona Digital Networks Complaints & Reviews

User id: [protected]

I have already made payment of rs.990/- as against bill of rs.885/- so that the same gets adjusted in the next bill which happened also and the next time i received adjiusted bill of rs.785/- which has also been paid. However, now the team tikona reverts back and says that the payment of rs.990/- was never made or the same has been reimbursed. Earlier, they asked to send an email to the [protected]@tikona.in...

To tikona
Since it has been more then 6 months when i mailed to disconnect the connection. But from last 1 months i am harassed by your fraud lawyers to pay the amount of 1000rs but there is no such due told by your customer care department.
But now these # call me and said that i m call from tis hazari court delhi.
If i didnt pay you i have to give 15k as fine.
I dont know what for. Tikona please wake up we are not...

I have a plan of 6mbps, but the actual speed i am reciving is less than 2 mbps.
Please check, else i need to stop connection. Customer id:[protected]. This is really very bad as i have recently joined ti kona network.
If new customers are cheater and fooled with service then continuing the service is going to be hard for me..
Please take proper steps and provide 6 mbps speed....

The speed of tikona is worst as compare to the previous months. Kindly request to you please increase the speed otherwise i will remove tikona broadband from my system. How irresponsible ur because i have complained multiple times through your toll free number, i[censored] are unable to improve the network u need to reply to me. Such a worst service of it....

I taken broad band connection July 2017 but not satisfied with services I send a mail dated[protected] requesting them to surrender with immediate effect & refund my remaining balance paid in advance but instead of taking action I got more then 100 calls persuing me not to surrender or get it transfer to some other name.I received a mail on 27 Dec 2017 that my rental has been stopped but did not confirmed of de-activation. Later on company...

Dear sir,
One of the ticona company agent come to me and he said to take ticona wifi with free for 2 month without any money only i have to pay 500 rs. Advanced if i disconnect the wifi within 2 month then they will refund the money. But i disconnected wifi within a month and i also said the agent that i had leaved the apartment but he didn't come to disconect and later company generated a bill of rs. 1300 and said me to pay they...

The company is mentally harassing the customer by fooling them and not providing them support.

I wanted to disconnect a connection but registered email id and number is incorrect. They are not ready to disconnect the connection and imposing charges of every month.
Calling customer care is lot of hell, they are making excuses and providing false commitments to customer. They are not registering the issue and if you tell...

Dear sir,
I am frustrated with tikona digital networks.
As your i have been promised with rs. 500 to pay at the time of installation and router and installation will be free, and first month will be free and i have pay 899 at second month on 22nd of march, after that i have been receiving a bill amount of rs.2036 from the following month. I had previously also raised a complaint about this on your customer care sector, but...

Respected sir i have taken a tikona broadband connection about a month ago.
Since day 1 i have been harassed by the tikona team. Connection to me was given to me after a week. Internet does not work properly. Daily complaints are being made the engineer comes but the work is not properly done. How long is this going to go on. I shall inform the existing clients in my society to cut off the tikona connections as they are not worth it.br...

I got a call from nidhi sharma claiming to be an advocate that too government employee and threatens me to pay rs. 2300 for some non-existing outstanding payment.

There is no outstanding as per info. And when i asked her the detailed statement she straight away denies and disconnects. She does not even let me talk. Says that i am govt advocate of some delhi court.

Used tikons for only a few months, decided...

I anson mathew have started using service from tikona from december 2017. I have paid inr 1300 as first month bill and a refundable deposit, the initial days itself they are not provided the proper speed, i'm not able to load a normal google page. I have raised the complaint to our local tikona representative and afterward, only i have come to know that i need to raise the complaint on customer care center.
I raised the complaint...

Hi

I am a 3-4 years dedicated tikona user. I really appreciated it's services especially it's prompt responses for technical glitches. But this experience has ruined it all. 7th of june late at night i contacted tikona care no. From my alternate no. For getting my services terminated. Just willing to give the other connection a try, i wanted to get the tikona services terminated as soon as possible. Customer care executive...

I had registered for a tikona connection with tikona subscriber uid [protected]
The same has not been installed inspite repeated calls and intervention to the customer help desk.

I have been told everytime to wait for 48 hours and the story repeats.

The unprofessionalism and lack of customer service gratitude is highly displeasure le.

In this regard, i may please be refunded my rs 500 collected...

I already requested multiple times to discoonect my account sinc Sept 2017, as we were shifting . The Tikona people did not take any action and rather kept on sending e-mails for some absurd bill. Even after their Customer Care confessed that it is their fault and they would work on it, no visible changes was seen.I even started getting threatening calls from Deepak(truecaller-Deepak GF) and Priya Mehra(Truecaller-400 spams), stating that...

Hi,

I had taken tikona connection last year sept 2017 and called them to discontinue their service as their service was very bad inspite of taking a good plan of monthly 1200 rs, they confirmed on call of discontinuing it
And i had all the bills cleared, i get call from delhi stating that legal case has been filed as you did not paid the surrender device i ended up paying 2100 on their website and confirmed that they...

I was using tikona net connection with service id. [protected]. But due to poor connectivity and improper response of their service engineers, i stopped using it about an year back. On date 19/01/2018 i received an call from number +91-[protected], as per them they were calling from registrar of telecommunication, mumbai & they told me that an case against me has been filled from tikona against non – settlement of bill amount 1884.00 payable...

Hi,
I started using tikona services from 17 may and till 5th jan, i raised 3 customer complaints for slow internet speed and was disconnected for 3 days.

They took 2000 rs as advance payment for 3 month as they were offering free router but now when i am asking them to return my amount, they are telling me that if they are not able to give services then only they will return my amount.

Then what is meaning...

To whomever it is concerned,

I was using a tikona broadband connection for which i raised a disconnection request on oct 2017, reason being - i was shifting location, the connection was pathetic and so was the service. I received a mail on early nov 2017 confirming the service disconnection and no outstanding payment.

However i received an email today (5th june 2018) with a bill of 1500 as termination penalty...

My network is not working from jan 2018 and i constantly called customer support bt they failed to resolve issue. After numerous attempts one fine day guy from tikona came to my house to repair i said him i don't want ur services please disconnect my connection and i m not going to pay for the period for which i am not using your services. He said he will put my request n close my tikona connection which he didn't. I was constantly getting...

User id #[protected]
I had an outstanding payment of rs.1255. I made the payment for the same and i wanted a plan of rs.749 per month. I was told that my services are stopped and i need to make the payment of rs.883 in order to activate a new plan. I made the payment. One agent named oma told that my services will be activated within 4 hours. Its already more than 24 hours and my services still say - your service is disabled. What a...