Tikona Digital Networks Complaints & Reviews

I was using tikona broadband for past 1 year and i was very disappointed of there service and the way they talk to their costumer this is why i call tikona costumer care and just because of that i ask them to disconnect my internet service, but they didn't listened and asked me to not disconnect. After then i call you tikona man and ask him to disconnect he sent email from my email id in-front of me and told me that your internet service...

Consumer no. [protected]

I had a tikona connection which i asked to disconnect because of non satisfactory service and plans for my moving to a different location. Customer care from tikona convinced me to continue connection without any monthly rental and i can ask for service in future if at all needed. I have a mail communication from tikona confirming the same.

On 25th of april i got a call from tikona care...

Even i complaint before, the same problem of frequent connecting and disconnecting with minutes still persists... It is so frustrating and irritating... If it is not rectified this time shortly i may opt out for disconnecting my service from tikona... My plan :unlimited broadband... My mob. [protected], my broadband service broadband id: [protected]. Please attend and get it rectified on top priority... Coz it is impossible to work in net in...

There is been problem with my tikona wifi since many days inspite of manny complains but the technicition are not responding... My wifi turns off daily 2-3 times for 45 mins and when we call the coustomer care they always say that the connection is on but there is some problem in your router or your device... I have changed more then 3 routers but we are still facing such problems....

I register tikona broadband connection. I paid 1950 rs. They came and installed device but that is not working. The installation done on april 1, 2018. They told reset password but i can't able to reset due to some data wrong message show. 18 compaint registered in tikona customer care but till now my problem not solved. They did not refund my amount also. No one contact from tikona to me and not solved my problem. Very worest services....

I have subscribed to tikona broadband (Pune) in may-2017 (Customer account[protected].
Within few days i realized the pathetic services which are provided by this isp, as i was logging calls every other day to fix the connectivity problem (Few of the many registered complaint no's: 1-[protected]/ 1-[protected]/ 1-[protected]/ 1-[protected])

I have been requesting them to disconnect my services from 3rd week of may but...

We have installed the tikona wifi service in our home, they have taken up the advance money from us, but there is no internet connectivity in our home.

We have raised several complaints in tikona but none of the complains have been registered properly and are not been resolved.

We are paying so much of money but still we are not getting the proper internet.

We want our refund of the full amount...

I m geeting harassed by rahubeer saha. Since i m not using your connection from last 5 months and all tge setup has also been taken by you still tgis man is saying i have to pay bill of 1000. I just dont now why. Please kindly resolve this. Please make sure that this issue get resolve because this can leads to mental torture to a person. After all you are running a company and you should be able to takal with this kind of situation. As playing...

I used tikona for internet services in wakad region, pune and have been looted.
Inspite of repeated complaints regarding the inconvenience in service the internet remained down for most of the time of the month. Hardly had been a day when the internet worked without any interruptions.

Due to such repeated issues kept the router aside and informed them regarding such lack of service. No call was taken, still same existed...

My userid is [protected] and I have made a CPE return request after my connection was disconnected at 23rd April 2018. There have been various references number which I have raised with customer care for this matter. However all the requests have had no response from Tikona care. I have been told to contact on [protected] however this person never answers call and my requests is not completed. The reference number for same is 1-[protected] which...

Hello,
Last year i put a request 4-5 times to disconnect my tikona subscription but their executive doesn't disconnect my plan and send me a bill of 1270 and today they send me a legal notice from advocate k. H. Halai and priya agarwal and also started to make thread calls.
I have already put so many requests to cancel my subscription but due to their fault they over charged my bill.
Biggest fraud company i have ever...

I have been complaining about my unstable internet issue for more than a month.in the month of april i had infinite number of complaints registered and many engineer visits at my house. But still i am facing issues which are said to be from the tower/network end and not from my home system. Since a month tikona engineers are telling that network end is being resolved and will take 2 days at max but there is still no progress since months....

My tikona user id is : [protected]. Since i am out of town i request tikona through my registered mail id for account closure on 13april however they kept the account open and put it on rental stop mode. They are not responding to mails and daily bill amount is increasing by 100rs. I mentioned in my mail if account is not closed i will not pay bill....

मेरा नाम बादल है मैं meerut में रहता हूँ अभी कुछ दिनों पहले मेरे ऑफीस abs solution में आपके ऑफीस के कपिल जी आये और मुझे तिकोना का प्लान बताया.मैंने बिना कुछ सोचे समझे उनसे कनेक्शन ले लिया...

Tikona user id: [protected]

I raised request to close the tikona connection on 30th april. Request number : 1-[protected].

However, i am receiving repeated customer service calls to transfer the service. They state that rental services are stopped, but services are continued at 2paise/mb charge. I received an email today to switch to rental plan....

I was a customer of tikona broadband internet service. My customer id is ([[protected]]). I have used tikona for almost 01 year (Until 10 august 2017) and i found service of tikona very bad. I stoped using that service, from 16 th august2017 onward and asked tikona person to disconnect the service.
I paid all the balance amount on 12th august but after some time. Now i multiple calls and messages from tikona to pay the a bill of rs...

Hi,

I requested closure of tikona connection after paying my last month bill. None of their representatives didn't respond and extended my connection without my notice. Now they are threatening me with fake calls. Why should i pay the amount if tikona's representatives didn't do their job properly. Tikona can check my calls with their representatives....

I have just received a call from some lady priyanka who said she is from cibil court in delhi asking me to pay rs. 4112 towards pending charges.

The connection i had subscribed to was asked to be terminated couple of years ago after which they offered us a retention plan of one year @ rs. 999.

The connection initially taken by me was a billing connection to be paid 100% in advance without which service would...

They are not removing my tikona connection id [protected] and threatening to proceed with civil suit.
Moreover i have paid all their due to this date if now they charge me then it is to be regarded as intentional fraud as i have made clear to opt out of their service
Someone also calls me at times claiming to be a legal professional from delhi and threatens me of legal action....

I have raise closing request via mail and sending multiple remainder as well as contacted customer case of tikona too and spoke to tikona representative (Sima) but still there were no response from tikona team.
Below are the request generated in tikona system (Getting this request number in auto reply mails)
1) request : 1-[protected]
2) request : 1-[protected]
3) request :1-[protected] (Via telephonic call with sima)br...