Urban Company Complaints & Reviews

I had booked a TV repair with Urban company for since my tv display wasn't working. The technician arrived 2 hrs late and then dismounted the TV and told me that the cannot diagnose the problem at my home and will have to take it to the service centre in order to check what the issue is. It took him three days to even diagnose the issue and another 3 days to give me an estimate. The issue stated as per him was a display panel issue. Note...

I have taken water purifier service on 12th May. UC technician came and fitted local filters instead o[censored]C filters. And then we started getting carbonparticles in water purifier. By the time I made a complaint, 2 months were over and their so called warranty expired. Now when I called another UC person after 2 months, he told me what the previous person did. Their technician scammed me but they can't do anything.

Ravindrabr...

My TV was damaged by the professional while inserting in the carton. Then when the other urban clap person came for installation he confirmed by turning on the tv which was wrongly inserted into the carton and also the force has been applied due to that tv got damaged.
Urban clap is simply telling that the professional is refusing that he has done damage. And telling simply they can’t do anything my tv is worth of 1 and half lakh...

I have booked the Urban Company 3x move-in-bathroom(4 Hours intense cleaning) cleaning service at Begumpet Hyderabad, through UC App online and made payment online. The Booking was for thursday 10am, 20th july 2020, and the UC professional made an excuse that the flat owner is not available when i was waiting at my home, after waiting for a while i called up the urban company customer care and spoke to Mr. Raj kumar and lodged a compalint...

Hi,
I used to trust Urbancompany with its services but it had proven me wrong as your employees have shown such disrespect to me who was your long time customer.
The actual problem- I had booked for a plumbing service on 20th July 2022, your professional came at around 9 in the morning and till evening 5 pm he couldn't solve the problem. The problem being simple as the concealed flush tank was not filling water. He said...

I booked the house-cleaning service offered by Urban Company on 18 July, 2022. The cleaning was to be done on 20 July, 2022. I pressed the time slot at 8.30 am and paid the booking amount Rs. 499/-
On 20 July, at 7.30 am, , I got a call from a guy who asked for my number - yes, he asked for my mobile number while making a call to me - and asked for the address and landmarks. I gave these to him.
At 8.30 am no one turned up for...

Dear Urban Company
I have taken the painting service from your team. It’s not even been 15 days after the painting. My previous issues were visible in painting like dampness and cracks in wall.
I called your representative you executive did the survey, he told me to get back on this. Now after 15-20 days your executive is telling me it doesn’t comes under warranty. What kind of service are you providing, I could...

Hi
I had raised request regarding my window ac repair and urban company professional came and diagnosed the problem with compressor and told it needs to be replaced but didn't do himself as he said he has not received payment from urban company for past month yet.He even sent images of ac and compressor to company and video called his senior but 2 days later that is yesterday a new professional came and asked me to talk on phone with...

My AC had little droplets of water on the fan so I had booked an AC repair visit through urban company. The professional said it will cost Rs 3000/- for AC service and gas fill.Which i agreed and paid for, the very next day my AC stopped cooling completely.

I complained to urban company again and they sent the same guy, now today he says that there is fault in your coil (which was not till previous service) and new coil will...

Painting work done by urban company is low quality and some parts of painting at wall began to pop up....

Split AC not working after revisit i have given AC parts to the Mechanic as it was not working they have taken it on 9th June and now after More than one month they have closed the Complainant and still my AC not working and Now revisit is not possible in App i have complaint multiple times in App but still not Response from Urban Company.now the last way i left is Grahak Suraksh if No one will take my Complaint.Now they told me that your...

DEAR SIR
I am a well-educated and professional plumber.
I have been trying to join urban company for quite some time now. but i am not getting reply.
I have been booking the session skill o[censored]rban company for a long time, but the expert call is not coming.

please give me your office number so that i can contact.

my cont..[protected]
email..[protected]@gmail.com...

My concern is related to the split Ac service I took from urban clap.
On April 21st 2022 Urbanclap technician did the service and also added cooling gas to my Ac, then on 1st July 2022 I had to uninstall the Ac as I was moving to a different house and the uninstallation was also done by urban clap technician. On July 13th I again booked Ac installation service from Urbanclap, first the technician didn’t install the Ac properly and...

Dear sir
I have booked a repair service of my AC on 6 Jul 2022, Engineer came and checked superficially and said that there is no issue. but i asked him to check properly as my ac' s cooling was less and it was taking heavy load on wire. the profession did not give solution and went that day. the next day[protected] in the night, there was spark in the indoor and it was burned from inside. next day again i book service from UC to check...

Hello I want to registered a complaint regarding your executive those done my hair services which was really bad …After that I make a call to him regarding a problem so after that he started Arguments with me … pls help me regarding this matter....

Please read below my complaint to Urban Company and to you also:

Today professional has arrived second time for the same work, during his first visit he has completed the work but on very next we faced issue with his work, again we requested UC to assign professional for the same work, today the same guy same and not agreeing on his mistakes after marathon arguments he admitted he has not completed the work properly due to...

So we had a technician come in to our apartment to repair and regas our aircons. He gave us a 60 day warranty and spending 20500 rupees. After a 4 days the one aircon stopped working. We have contacted him numerous of times where each time is a different excuse. We told him that he needs to come today to fix this as its been now more then a week and again he gave us an excuse. Did he really just [censored]ed us because we are foreigners in...

Its been a week uc executive has taken an advance amount of 1500 from us and taken our washing machine display part to get it repair but no response from their side since a week just they are diverting service one to two and two to three...and not resolving even the person is not picking up our call since 3 days.i want to complaint against them about this issue....

Ill jus say it in a simple way, you people spoiled my machine and i need a refund but you promised me to do so and took my a/c no ifsc code but never refunded i got a call on the 1st of July 2022 today is the 12th of July and no refund done that means you people are fooling around and you think all customers are fools. No bank takes this much time to refund please give my money which I wasted because o[censored]rban Company....

While my mother was making the booking Urban Company added membership by default to the bill without asking for permission.

When asked to cancel the booking and the membership they denied saying membership is non refundable....