Urban Company Complaints & Reviews

I got the heating coil, thermostats, the LEDs etc. got replaced on 23.apr.2021, by paying around Rs.2800/- and the technician claimed it will work for 3 to 4 years, but it failed in just 14 moths it self. Now I have get it replaced again spending the money...

For 21st May, i booked service from urban company for exhaust cleaning and chimney cleaning. While cleaning the exhaust the professional damaged and item and it stopped working. It was committed to me by urban company team that I can buy a new exhaust and share the invoice and they will refund me for the cost incurred.

Now, when i am trying to raise a complaint, no one is responding to the complaint and tmi am not sure what...

I have booked the dining table cleaning from the UC and ended up spoiling up the entire table. It was an Italian marble table that they had used some harmful chemicals to clean, and the whole marble got spoiled because of that.
Now neither they are not responding nor are they interested in resolving the issue....

My refrigerator was damaged by the technician to such extent that now fridge company is denying warranty because of the repair done by the urban company's professional. I've raised this issue multiple times with the customer support but they're ignoring it. There's no help from Urban Company. The fridge had cost me almost ₹ 1 lakh which is now sitting idle in this extreme heat....

Hello Sir/Madam,

We booked urban company for plumber service. The person came and broke our tap. He is telling that he broke the inner pipe so now welding is required which will result into breaking of tiles. We said it was just a vicer change work and he created lot bigger problem. he has switched off his phone after he said he will come back after getting some instruments.

Urban company associate are not replying....

I had paid for a deep AC service via Urban clap with Service professional " Mr. Dhilip" had come and attended the service. After he had done the service, within a week time the AC had started malfunctioning.

As the AC is under warranty provided by Urban clap I had applied for the service warranty to rectify the issue. The same professional had come last saturday 18th june and observed that there is a gas leak which was causing...

Hello ALL, URBAN COMPANY AMC scheme is worst than ponzy scheme. They cheat in broad day light and no one comes are support in case there is an issue with appliance URBAN CHEATERS FRAUD...

I have an AC which was working very fine and did cooling perfectly fine. But there was some water leakage from the AC. And unfortunately i booked a water leakage service from the urban clap and your very unprofessional prasant tyagi got this job assigned. After the visit he was very keen to refill the gas and said ac required service and gas filling which i had denied that i dont need this service just stop the water leakage and then also...

Hi,
This is regarding my upcoming Shop painting works which I chose to do with urban company thinking they will send highly professional team but to my shock this was the worst ever team one can imagine. Urban company will take full money in advance then send a waste team to the site and after wasting my 10 days also half work is also not done .. I have to open my shop this coming Sunday i.e. 19th June but as their painter wasted...

Technician has taken my geyser on 31st May 2022.

Now nor the technician is picking the call nor Urban Clap is providing any support.

Technician has taken Geyser as well as 3000 rs as advance for repairing the geyser....

The ac mechanic shahnawaz akhter is not coming for ac services despite frequent call to him. Please ask him to come to our home immediately...

I had booked a service for my washing machine so the technician came and said that the board has gone bad this happened on the 4rth of June the tech sd have to replace the part and will cost you 4800 and took 2000 advance n left however din respond till the 11th the tech purposely kept his phone switched off. Saying that coz it used ring n then switched off. He used to only respond on wats app after saying a lot of things to him he somehow...

Beware of cheating and fraudulent service by Urban Company.
I ordered for a "bed installation service" ( as mentioned in their website) from their website and also paid the required amount.
The technician (Sunil) was appointed arrived and after looking at the bed said the charges would be more as it was a new bed. He was charging a Bomb. Then he made me cancel the order at urban company after I agreed to pay him extra as I didn't...

UC professional overcharged me for 2500 for gas refill. No leakage was repaired and he had not shown me current pressure also.
He was also asking for directly payment to him and he was charging me less for the same if I do the direct deal with him....

New business model adopted by Urban Company as refunds are manipulated as labour charges and rate cards are not followed. Even if technician is genuine, the UC team making invoices are cheats...Attaching few screenshots....

I got my house painting from your team in March 2022 but paint has started peeling/pitting from few sections of different walls.
Since you committed 1 year warranty on painting services, pls have it attended on priority.

Deepak Bali...

I got painting of my house in March 2022 but painting has started peeling /pitting from few sections of the wall.
Painting service promised 1 year warranty so pls have the rectification done as soon as possible.
Surprisingly I tried to lodge complaint with UC on their site but could not find appropriate section on their website.

Deepak Bali
B 14 Greater Kailash Enclave 2
New Delhi-110048...

I had installed ac with uc for which I paid 7200 but only 1548 was listed in the app as it was offline payment but when I asked for the receipt I never got a call back and after a week my ac started having problems so I complaint and the agent revisits and told me that I need to install stabilizer but since I was leaving town that evening I told him I’ll install next time and I came back after a week and my ac still had problems he came...

Now pay for damage of coil so that all gas released from ac..

So required compensation for it..
Charges of repair and gas....

Hi,

I had booked an AC installation service with Urban Company on March 22, 2022. The technician (Sarajit Roy) had come and installed the AC and it was working well. However, some of the items charged in the invoice wasn't used in the service.

The AC stopped working after few days within the warrant period and I requested re-visit. The technician (Sarajit Roy) came on 7th Apr 2022 and changed the SMPS (at least...