Urban Company Complaints & Reviews

We have made a complain in urban clap, regarding cooling to problem, urban clap engineer came and visit the problem, according to him expense will come approximately 16000, we have done the payment but still my one ac is not in function, and when urban clap engineer come to visit it, they listen new story in daily basis, so i request to you kindly provide the solution or refund my money. Because we can not afford much money on same....

I given a call to urban clap for repair of top load washing machine and they have sent technician by name suresh to repair the machine but the technician charged 6500 and changed the mother board and balancing rods but the problem was not solved if we call to that technician he is abusing over phone and says that where every u want you give complaint...

On 7th June 2019 I booked a complain in urbanclap for repair of my top loaded LG automatic machine. The person from UC changed the water inlet valve and charged me Rs. 1000 for it which I paid in cash. Later when I Saw the rate list on UC site, the price of water inlet is only Rs. 500. This is big cheating to poor consumers done by double charging for particular equipment. I would like for refund of Rs.500 from Urbanclap...

I purchased wardrobe from ikea and based on their suggestion logged a request with urban clap for installing the wardrobe. The engineer visited and assembled the wardrobe however he has not done his job properly and said that product is faulty and took the installation charges... Its been 10 days and both ikea and urban clap call center people are saying that they will fix the issue but there has been no concrete solution... They are just...

They took the payment of 250/-
For booking the technician at 7pm[protected]
Around 6pm i have received a message that still the technician not arranged will update u soooon...

But in appp they are cancelled the booking from their side and updated the reason. That the customer has been cancelled it..
Bloody cheaters and frauds..
Waiting for ur revert. If not received the reply from ur side
I'm...

I have a water filter which was due for it's filter change. I did the filter change with the urban clap services. I replaced filter elements as well as pump also. But it's been only three months and now filter is not working. Pump runs when switch is turned on. But it doesn't deliver filtered water. But it delivers the waste water from the other pipeline. This is very disappointing from urban clap services. Earlier in last month same thing...

I have booked from urban clap for dieticianist, where before urban clap has clearly mentioned that no charges will be taken for the first initial session with the dietician. And if after consultation i am willing to take the further service then only i have to pay. But as soon as i taken the session the dieticianist asked me to pay rs 700 the bare minimum charges, but as far as i am aware that i donot have to pay for the first session, but...

In first visit –technician inspected and he suggested to charge the ac gas to resolve the concern (Important note: without inspecting any ac leak test). I was forcefully convinced by your technician and charged rs2500 and ac gas charging.
In second visit – sme visited and inspected both indoor and outdoor unit. He made a surgery (Removed all covers and parts) with my ac unit. Hear the very shocking information was, after the inspection...

Sir,
I booked a machanic for my refrigerator named sangram on sunday. He came and repaired pc of fridge on tuesday and i paid him arround 5000 something. But fridge didn’t work then i called him again on wednesday so he came thursday morning now it’s almost whole day passed but my fridge still not working. I am calling him again and again but he is not picking his phone.. Now plz send him and repair my fridge...

Team,

This email is in regards to uninstallation / installation of my blue star split ac, for which i tried urban clap on 11-june-2019 however i am really disappointed with the service provided.

I'd like to explain the issue in brief.

On 11-june, i had scheduled a visit of an urban clap employee to perform the task to uninstall / install my blue star split ac from my old address to my new address....

Team,

This email is in regards to uninstallation / installation of my blue star split ac, for which i tried urban clap on 11-june-2019 however i am really disappointed with the service provided.

I'd like to explain the issue in brief.

On 11-june, i had scheduled a visit of an urban clap employee to perform the task to uninstall / install my blue star split ac from my old address to my new address....

I had taken 2 a/c service from them, in one a/c the water leakage problem started after servicing all the dust passes thru pipe on there jet pump service, i had complained the same and on 18 may engineer visited and some how manage to solve the leakage issue, but i'm not satisfied and told him that what if leakage started again, he assure me that just intimate thru app and they will visit again and resolve the issue.
On 16th june the...

Urban clap is a fraud company. They hire professional without knowing if they are eligible or not. My dessert cooler stopped working when urban clap technician checked he informed that it needs to be repaired. After repair my cooler started making noise when i called urban clap they told they will look into this matter. They assigned a new technician for this issue. The new technician informed that motor has been damaged during repair and...

I had been using Uclap partner service for last 1 year. for my interior designing firm. From last 1 month i am struggling with background verification/court verification and all the issues.
I had been calling the customer care everyday from last 15 days, submitted various proofs and am assured by the call center people that my problem will be sorted.
No one gives me a due date or exact steps i need to do now to get my account...

This is really bad service from Urban Clap. We asked for carpenter service. The work wasn't more than 2 hours. We got charged 1450 despite their rate card showing per hour rate.

they charge 250 for replacing a door handle. Ofcourse this was not explained at all by the carpenter. We were in for a rude shock when his 3.5 hours work came to 1450.

MY ADVICE: Go to the closest hardware shop and ask for a carpenter....

AC technician assigned by Urban clap is fooling since yesterday regarding replacement of blower of my air conditioner which got faulty. He was supposed to do the service today morning 11 am but since then there is no response whats happening. Both technician and urban clap customer service person are singing the same song that too when I am calling them again and again that your material is not available in market. Don't they have any courtesy...

Dear sir,
Please look into this matter as soon as possible.
So, i had my Air conditioning system serviced by one of the mechanics o[censored]rban clap.
Also, it was found that there is a leakage and for so it was repaired too.
He charged 3600 rs. For the whole service.
At starting the cooling was good, but nowadays it is not good, it takes longer time to cool than usual.
So, i contacted him again, the...

My name is kannan my mobile no is [protected]. I am residing at 35/5 welcome colony Annanagar west extension. Our neighbour namely jagadeesan who is residing at 35/9 welcome colony Annanagar west extension booked for AC repair through your website. 2 AC mechanics came and filed gas in the AC Unit and went back. After one day we had complaint in our AC and not cooling. Hence we called our AC mechanic he came and checked. We have noticed that...

My husband booked the service for Ac, the guy came as per the scheduled time but didn’t do anything.
Asked us to pay me directly i’ll Come tomorrow to repair.
How unprofessional the team and the site is... it’s just waste of time.
Wait for 2 days for the appointment and no positive response.
If I reschedule or I try to the next appointment it’s again charging....

I recently had a beauty offer from urban clap. The beautician was good but my items was missing from the package. Say before my beautician arrived, i had a talk with one of their executive and she said ma’am if any problem arises feel free to call me but when i tried no response and actually they have a offer for the first users from app that if we pay from paytm then we will get 20 percent cashback! And now they are not even picking up...