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Wish Net Complaints & Reviews

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Last updated Dec 4, 2023
Complaints 237
Resolved
50
Unresolved
187
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Wish Net Phone Numbers

Toll free
1800 419 4244
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38
Phone
+91 33 2534 0326
30
25
Fax
+91 33 2534 0343

Wish Net Website

Wish Net Head Office Address

86, Golaghata Road, Saraswati Apartment, 6th Floor
Kolkata
Kolkata District
West Bengal
India
700048

Wish Net reviews & complaints page 10

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B
Bodhisattwa Barman
from Kolkata, West Bengal
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port blocking in wishnet

Address:Kolkata, West Bengal, 700036

Have been using wishnet for the past 3 years and for some reason i need to connect to my home computer from outside my network and looks like all the ports are blocked. When i tried to get in touch with wishnet executive they started demanding additional charges for port forwarding. This is completely an unethical practise when i am already paying for my internet connectivity. No other boradband provider like alliance/meghbala has this problem....
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V
vivekir
from Kolkata, West Bengal
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double payment

Address:Kolkata, West Bengal, 700034
Website:wishnet-bcrm.magnaquest.com//SelfcareLogin.aspx

My custome no. Is 146503.. I rechraged for bronze 25 pack on 9.01.2019 with my sbi debit card.. They deducted rs.588.82 for that but the recharge was unsuccesful.. Now again i had to make payment with my central bank of india card for 588.82 on the same day which was successfull. But i didn't get my refund for my 1st payment which was successful.

I want the refund of my payment or increase my recahrge validity for 2 months...
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C
cspdrao
from Kharagpur, West Bengal
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misbehaviour from your end

Address:Kolkata, West Bengal, 700080

Today we were facing certain issues with internet, hence we called our service provider named lokenath cable network. The concerned guy came and called at your nagerbazar hope for help. Someone name rahul picked up the call and asked for certain technical things in a very rude manner which we could not give as we are the tax experts not the tech experts. I gave him the user id which was pdrao_ig and told him to find out the issue. Then he...
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R
Rahul Roy111
from Kolkata, West Bengal
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extra charges for port forwarding

Address:Kolkata, West Bengal, 700063

I have been asked to pay extra every month to forward necessary ports. I don't know why. As a hardcore gamer its quite harrasing each and everytime. I cant host the game room and cant even connect to someone else.. If you can't provide proper service then why are you even running this broadband. This is the 1st time i have ever heard that you have to pay extra for port forwarding. Very unsatisfied with service. I request you to kindly resolve...
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S
Shobhan Das
from Kharagpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unstable slow connection

The service has degared lately in the past week with high ping losses and increased response time.
Nobody ever picks up the customer care number provided on your website.
How long will this drama continue?
We are paying 650 ruppes each month for such pathetic internet connections?
Can my issue be solved and can i be ensured that such nuisance wont continue in the future or else ill be admant to change my isp....
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Sushovan Ray
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet connection from last 2 days

Address:Kolkata, West Bengal

No internet connection from last 2 days.i need a good internet service, thats why i choose wishnet.but it upset me...no consistence network and local operator behavior is not good.your toll free no [protected], whenever i try to make call on it..it always says busy.we are giving money but i am not satisfied with its service.please look after it as soon as possible. Its very urgent....
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Baban Somenath
from Kolkata, West Bengal
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I am complaining about service.

Address:Hooghly, West Bengal, 712233
Website:I am complaining about Wishnet broadband for their service

Dear sir,

My self somenath majumder is a customer of your broadband service
My id cv_majumder, i have paid the monthly payment through online on 13/9/18, on 15/9/18 i have raised a complain on 18:13 hour that there is connection in my router, system shows request time out, destination unreachable, on 16/9/18 at about 1 pm i called [protected], one lady execu.
Receive my ph and misbehave with me and says after...
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Address:Kolkata, West Bengal, 700075

My user id is:ashokc_sn
On june 23rd i tried recharging my account but failed still rs647 from my account got deducted. At 27th i successfully completed the recharge. I then called the customer care number and they asked me to email them with the documents which i did. For over a month i tried reaching them for either a recharge or a refund but they continuously gave a new time frame. I then contacted my local operator but that was...
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dolon830
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

strict nat / port blocked and asking extra charges.

Address:700048
Website:www.wishnet.in

I am using Wishnet for more than 4 years. I mostly play games and do surfing that's all. But recently I found out that most of the games I play give me a strict nat warning. After a bit of doing google, I found out I need to port forward some specific ports. Now Wishnet has blocked all those ports. It's really a problem because I can't join multiplayer sessions with my friends.

I've tried contacting Wishnet Customer Care they...
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Address:Kolkata, West Bengal, 700034
Website:www.wishnet.in

I have a lot of complaints regarding the service provider who provides internet service from the debalaya region, behala (Unique park). I have been using wishnet for a long time. With time, numerous problems started appearing. Internet speed is much slower than before and often the ping says 'request timed out'. Secondly, about the provider, named papu, he is a displeasing man who wouldn't refrain from shouting and insulting his customers...
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S
Sunnyroy
from Kolkata, West Bengal
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internet speed fraud

Address:Kolkata, West Bengal, 700152
Website:www.wishnet.in

Initially when i took the connection, i was amazed with the speed of internet for the price 480 rs, as days passed by, that speed got reduced, now i recharge 650 rs (Bronze 30) the speed u get is nowhere near to the mentioned speed.
I asked for support from the customer executive they said it's field problem, so i should let my local operator know about the issue, i went to local operator, he said, it is company, who cut down the speed,...
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K
kljmlk
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge not done, but amount got deducted

Address:Kolkata, West Bengal, 700078

Customer number : 164554
User id : aru0498
Registered mobile [protected]
Alternative mobile : [protected]

I have done monthly recharge of amount 765+20 (Internet charges) = 785 for bronze 40 plan on 01st jun 2018.
The amount has been deducted from my account but still the recharge is not done and still the due date is showing 03-jun-2018.
I have contacted and mailed wishnet at [protected]@wnpl.co.in,...
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Soumitra Kǝviŋ Kar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

Address:Kolkata, West Bengal, 700159
Website:www.wishnet.in/contact.html#

Respected authority,
I am writing this so that it comes to your notice that i have
Recharged my broadband service on 8th of this month with 660 inr. From
8th to till today i. E 26th of the same month within 18 days i had
Several issues regarding my service about 11 days including today i do not have any connection. I want a full refund of my money and also compensation. I had called the customer service nearly...
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Rudronil Nath
from Kharagpur, West Bengal
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provider takes more money and unauthorized charges on top of gst

Address:Kolkata, West Bengal, 700032

I have been a long time customer of wishnet broadband. My provider has always been very shady about the internet fees not allowing me to pay online and also not letting me know about the taxes involved. Recently i found out that wishnet charges 18% extra service charge on their tariff plans. So by that calculation the prices of the present packages are:
Bronze 25 base price: 499 after tax: 588.82
Bronze 30 base price: 549 after...
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Debojyoti Baidya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet for the past 6 days

Address:Kolkata, West Bengal, 700074

There is no internet fpr the past 6 days and everytime i call the customer care, i get the same reply "it will be working within the next few hours". It has been going on for the past 6 days and for everyday i pay around ₹20 for internet, which means i am being cheated for over ₹120 because will not increase my validity. Really upset with the service. Pathetic....
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Arinjay Choudhury
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

port blocking, strict nat, extra charges

Address:Kolkata, West Bengal, 700075
Website:www.wishnet.in

Been a wishnet user for a long time now, recently i discovered they blocked all ports and as a web developer, streamer and a gamer this means that i can neither host websites nor i can properly game unless i pay extra for it on top of the monthly package im already paying for. Upon contacting wishnet customer support and asking about the issue i was told to contact lco (Local cable operator) and pay extra just to forward necessary ports,...
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Tarunava Ganguly
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blocking ports/ strict nat asking extra charges

Address:Kolkata, West Bengal, 700078

I am using wishnet for more than 2.5years recently i am facing some problem with strict nat and blocked ports which happened recently after they changed my ip address. When i tried to contact the customer care regarding this matter they didn't helped a bit and asked me to pay extra charges. This is ridiculous, no other broadband is having this problem. If this goes on further i will be forced to seek help for consumer court. Because wishnet...
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Nigel Anthony
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speed

Address:Kolkata, West Bengal, 700034
Website:www.wishnet.in

Its been a while im using this broadband service and i think this company just rips off peoples money by tricking them i use this service for my work and thats why i feel the difference. At first the people gave the connection and performed a speed test which acquired the promised speed as per the price. But as the days pass they cut it down the difference was "promised speed was 40mbps" and now its 10mbps. I have a friend who uses this connection...
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K
kanthmed
from Kolkata, West Bengal
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very slow speed with plan of 4 mbps (rs 590)

Address:Kolkata, West Bengal, 700059

We were initially on plan of rs 915 which gave a speed of 4 mbps. Speed was moderate, not optimal with the plan. Later on, with our reduced requirement, we changed our plan to rs 590 and was told by our provider uncle that the speed will all be same as our previous plan on the reduced cost. Buy, to our dismay, the speed is worst of its kind. If one person is using the net, the other person is having trouble opening even a google page. It...
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Address:Kolkata, West Bengal, 700025

User name biswarup_ncs, wishnet took 885 (Incl gst) for my internet but this month i get only 5 day as good internet service... So i decide to register a complain before leaving that worst service.

After a huge amount of complains and requests i decide to switch off this wishnet connection and switch to another one. No one care about this conection...
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