Wish Net Complaints & Reviews

"wishnet" the most worst internet service provider. The local operator in our area (Ramchandrapur - kolkata) is more worthless. The service provider is charging 472/- for 30 days unlimited internet and where i am getting the internet service for only 22 - 24 days. The service provider block the connection as soon as the scheduled 30 days are over without adjusting those days of without internet. I am suffering for the last 2 years with their cheating habits and non-cooperation. As i have lots of job works which requires internet service regularly but every month due to their internet cutout i have to face a hefty financial loss, and so to complete my job work i have to pay extra at cyber cafe.
It is really unprofessional attitude from "wishnet" and harrassing the customer is their regular habit. Every month i book complaint at wishnet and in return they simply provide me complaint booking ticket and their duty is over as they are favouring me. This month i am without internet from 13.05.2019 till date. I booked complaint 3 times and the till date the problem is not solved. I demand a compensation from the wishnet and resolve my internet service at the earliest.

Wishnet bradband is charging 472/- per month i. E. 30 days and providing the service for 20-22 days every month and rest of the days remains without internet. The service of the company is very poor. Every month the internet provider is earning 80/- to 125/- without giving internet service. Most worst internet service provider in kolkata. They are cheating the customer. This is going on for the last 1 year and they don't have any solution for this problem. They only take complain and gives a token no. And then foget it forever. I have incurred a hefty loss of finance for non complition of my job work due to their inability of providing regular internet service. This current month i am without internet service from 13.05.2019 till date. The behaviour of the wishnet staff is very rude and unprofessional. I would request you to take neccessary action againt the wishnet internet service.

My registration mobile number [protected]. 6th may 2019 this issue is showing.
My broadband connection is unreachable. I'm complaining more than 5 times. But they could not make a solution of their unprofessional technical team with in hole day. Even their support team didn't response properly. I think their technical team is very weak or irresponsible.

Two months before i had taken the connection of wishnet, since the day my plan started connection is not working. I complained at least 50 times to the customer care but they still have not solved my issue. And the local operator does not respond to my call. If wishnet provides such service then i am sorry to remove your connection. If they can not solve my issue then they must return my recharge money.

I'm using wishnet for more than 5 years now and their services was and is poor. I'm facing port block and strict nat for almost a year now and every time i tried to call them to resolve this issue they are telling me to change plan which cost absurd amount of money. I've also provided them proof regarding this matter but same old story every time. It's not only me but my friends and neighbors are also facing this problem and has proof. I'm tired of this and not gonna pay any extra money for something they did. If this still goes on i'm prepared to take this complaint to a higher authority.

Have been using wishnet for the past 3 years and for some reason i need to connect to my home computer from outside my network and looks like all the ports are blocked. When i tried to get in touch with wishnet executive they started demanding additional charges for port forwarding. This is completely an unethical practise when i am already paying for my internet connectivity. No other boradband provider like alliance/meghbala has this problem. If this is not resolved, i will be forced to raise this in consumer forum.

My custome no. Is 146503.. I rechraged for bronze 25 pack on 9.01.2019 with my sbi debit card.. They deducted rs.588.82 for that but the recharge was unsuccesful.. Now again i had to make payment with my central bank of india card for 588.82 on the same day which was successfull. But i didn't get my refund for my 1st payment which was successful.

I want the refund of my payment or increase my recahrge validity for 2 months as i have paid twice for the same pack.

Today we were facing certain issues with internet, hence we called our service provider named lokenath cable network. The concerned guy came and called at your nagerbazar hope for help. Someone name rahul picked up the call and asked for certain technical things in a very rude manner which we could not give as we are the tax experts not the tech experts. I gave him the user id which was pdrao_ig and told him to find out the issue. Then he started scolding the concerned person from lokenath cable provided named debashish to not call for such issues.

The behavior from your end was completely unprofessional and could not not be beared upon. We are paying you for your services and if you can't provide the services or you feel frustrated in giving the services, please let us know, we will switch the provider.

Thank & regards.

Lakshman shaw

I have been asked to pay extra every month to forward necessary ports. I don't know why. As a hardcore gamer its quite harrasing each and everytime. I cant host the game room and cant even connect to someone else.. If you can't provide proper service then why are you even running this broadband. This is the 1st time i have ever heard that you have to pay extra for port forwarding. Very unsatisfied with service. I request you to kindly resolve my problem as soon as possible so that i can stick to this broadband else i will have no other option other than switching myself to some other broad band. Thank you.

Mob no. [protected]
Email [protected]@gmail.com

The service has degared lately in the past week with high ping losses and increased response time.
Nobody ever picks up the customer care number provided on your website.
How long will this drama continue?
We are paying 650 ruppes each month for such pathetic internet connections?
Can my issue be solved and can i be ensured that such nuisance wont continue in the future or else ill be admant to change my isp.

No internet connection from last 2 days.i need a good internet service, thats why i choose wishnet.but it upset me...no consistence network and local operator behavior is not good.your toll free no [protected], whenever i try to make call on it..it always says busy.we are giving money but i am not satisfied with its service.please look after it as soon as possible. Its very urgent.

Dear sir,

My self somenath majumder is a customer of your broadband service
My id cv_majumder, i have paid the monthly payment through online on 13/9/18, on 15/9/18 i have raised a complain on 18:13 hour that there is connection in my router, system shows request time out, destination unreachable, on 16/9/18 at about 1 pm i called [protected], one lady execu.
Receive my ph and misbehave with me and says after completing 24 hours i can ring otherwise my connection will cut off.
I am really surprised today (17/9/18) i have called your office more than 7 times
And every time all of your execu. Are misbehave with me and they are not ready to hear my complain. One of them is priyanka he is directly threaten that if i am again ring then he cut my line through your local distrubutor
(Hindmotor), and really i have received a ph from [protected] some bablu ghosh, he told me he is cutt off my connection as per wishnet hq instruction.
I am surprice again to see your service, if it is your service, please cut off my conncetion
I want to see the same.
Other wise please do the needful and confirm
Thanks & regards,

Somenath majumder
[protected]

My user id is:ashokc_sn
On june 23rd i tried recharging my account but failed still rs647 from my account got deducted. At 27th i successfully completed the recharge. I then called the customer care number and they asked me to email them with the documents which i did. For over a month i tried reaching them for either a recharge or a refund but they continuously gave a new time frame. I then contacted my local operator but that was also of no use. Still my account is non functional. I don't know where to complain next to get the money refunded or my account to be recharged. Immediate is much appreciated.

I have a lot of complaints regarding the service provider who provides internet service from the debalaya region, behala (Unique park). I have been using wishnet for a long time. With time, numerous problems started appearing. Internet speed is much slower than before and often the ping says 'request timed out'. Secondly, about the provider, named papu, he is a displeasing man who wouldn't refrain from shouting and insulting his customers if we complain about him and his lazy unprofessional mannerisms.
Now to the main problem, i've had enough of this connection and i've decided to switch and recommend every person i come across to not opt for wishnet. Since 4days, there is absolutely no internet connection at home. I've tried calling our local service provider numerous times, they only cared to pick up the call the first day and say "we will look into the matter". Since then, they haven't cared to call or put any action towards the complaints, they even stopped picking up our calls. The person called papu has definitely blocked our number. He doesn't hire men for looking into these electrical post based problems. They are constantly asking us to pay around 1, 000/- and get new improved wires or else face problems. My question is, i am using the current wire for more than 2years, there hasn't been any problem all along and now that new wires have come to the market, they are literally forcing us to pay them the money or else we wouldn't get proper internet? What kind of an unprofessional act is this?? Do they feel like they have monopoly over this region and therefore can harass their clients whenever they feel like?
Because i couldn't get any help from the local office i tried to contact a toll-free number that i found on their website. No response. Wish net is the most pathetic internet service i have ever come across. A bunch of frauds just sit around taking your money and harass you in return.

Initially when i took the connection, i was amazed with the speed of internet for the price 480 rs, as days passed by, that speed got reduced, now i recharge 650 rs (Bronze 30) the speed u get is nowhere near to the mentioned speed.
I asked for support from the customer executive they said it's field problem, so i should let my local operator know about the issue, i went to local operator, he said, it is company, who cut down the speed, everything on the post is fine, he can't help me with anything about that. I have been going through this loop of harrassment ever since i recharged my connection, today m literally pissed off, so m writing this, expecting it would get the attention of the people and the higher authorities,
P. S :- i will probably quit this broadband connection for their fraud plans.
Incase higher authorities wanna reach out to me,
M from garia, shanti nagar, contact number - [protected]

Customer number : 164554
User id : aru0498
Registered mobile [protected]
Alternative mobile : [protected]

I have done monthly recharge of amount 765+20 (Internet charges) = 785 for bronze 40 plan on 01st jun 2018.
The amount has been deducted from my account but still the recharge is not done and still the due date is showing 03-jun-2018.
I have contacted and mailed wishnet at [protected]@wnpl.co.in, but i receive no satisfactory reply from their end yet, whether the amount will be refunded or not and if yes within how many days.
I have contacted [protected] their helpline number, but each time i am asked that "we are looking into this..", but no satisfactory answers have been given to me.
Please help me out.

Respected authority,
I am writing this so that it comes to your notice that i have
Recharged my broadband service on 8th of this month with 660 inr. From
8th to till today i. E 26th of the same month within 18 days i had
Several issues regarding my service about 11 days including today i do not have any connection. I want a full refund of my money and also compensation. I had called the customer service nearly 46 times but nothing was resolved. Even the cable operator do not pick up the phone. He behaved very rudely. I hope that this comes to the knowledge of higher authority and they take some action.
My id - "soumitra_jc"

I have been a long time customer of wishnet broadband. My provider has always been very shady about the internet fees not allowing me to pay online and also not letting me know about the taxes involved. Recently i found out that wishnet charges 18% extra service charge on their tariff plans. So by that calculation the prices of the present packages are:
Bronze 25 base price: 499 after tax: 588.82
Bronze 30 base price: 549 after tax: 647.82
Now, for over the past few months i've paid rs. 650 for the base plan of bronze 25, when i should be getting bronze 30 instead. I initially brought the matter to their attention since i thought rs. 150 was too much for tax since i didn't know the exact rate, but they said that this was the price for the base pack.
Also i would like to mention that this service provider has been cheating me ever since i've taken their connection. I have always payed above 600 and always received their base plans. I believe wishnet should make the payment of their bills a more transparent process. As of now it is too shady and i want to make a complaint of that.

There is no internet fpr the past 6 days and everytime i call the customer care, i get the same reply "it will be working within the next few hours". It has been going on for the past 6 days and for everyday i pay around ₹20 for internet, which means i am being cheated for over ₹120 because will not increase my validity. Really upset with the service. Pathetic.

Its been a while im using this broadband service and i think this company just rips off peoples money by tricking them i use this service for my work and thats why i feel the difference. At first the people gave the connection and performed a speed test which acquired the promised speed as per the price. But as the days pass they cut it down the difference was "promised speed was 40mbps" and now its 10mbps. I have a friend who uses this connection too and i asked him about them he says he started it with the same plan im with which was 766 per month and now pays around rs.1500 and gets the speed offered in rs.766. Then i realized its not a tech issue as they say it is, its the way of ripping people off and cheating them for some extra income i totally dont recommend wishnet broadband. Go with alliance i used it for the past one year and had no complaints the speed was the same even after a year. I shifted to a new place where alliance connection was not available for which i had to switch to wishnet and now suffering from the fraud they offer.