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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel Phone Numbers

Phone
+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
+91 11 2699 0095
+91 22 4260 6070

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Aircel Website

Aircel Head Office Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 221

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D
dalania.nitin
from Baduria, West Bengal
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Unnecessary balance deduction of Rs.60

My aircel number is [protected].
i have been dedcuted Rs.60 from my balance unncesarily for some wap service on[protected].
i have not subscribed to any such service.
can never get through to customer executive via 198 or 121 since 2 days.it alwas says exectives busy. have tried more than 100 times. pathetic customer service.
please stop this loot and refund my balance.
thank you,
nitin dalania...
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M
Mahipal Rautela
from Delhi, Delhi
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Pocket internet charges & activated without any notice

Address:New Delhi, Delhi, 110085

Aircel is a cheated company they activate pocket internet without customer notice. And charges in his billing. I have paid many Rupees to aircel charges of pocket internet. I never use any internet in my mobile. I also complaint to customer care for this. They have register my request no. 1-[protected] dt. 1-6-2016. Now please reverse this charges & deactivate this pocket internet service asap....
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V
Vimal2015kant
from Delhi, Delhi
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Balance has been deducted

Address:Patna, Bihar, 800006
Website:www.aircel.com

I have recharged on 16.05.2016 for rs. 111 and 130 promo balance was given to me. its validity is for 28 days. when my promo balance reached at rs. 70 then validity and money both has been deducted. money has been deducted on 31.05.2016 means 15 days. i also contacted customer care but they have no idea about this query. i want my money. please solve this problem. its urgent....
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A
AshwinVishwakarma17
from Mumbai, Maharashtra
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Deduction of balance. Not proper customer service

Address:Mumbai City, Maharashtra, 400093
Website:www.aircel.com

My mobile number [protected]
I activated the roaming pack of rs 8 on friday i. E 27 may 2016 for the activation of roaming service they deducted my balance and still roaming pack wasnt active and now when i am trying to call to complaint line they ain't recieving my call and call is getting disconnected!!! When my problem is gonna short out??? Chutiye company...
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M
Mukeshdost
from Gurgaon, Haryana
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False customer care

Address:New Delhi, Delhi, 110003
Website:AIRCEL

My problem is outstanding since 9 may 16.Inerenet data 155 mb not provided by aircel as told in recharge of rs.155 on 09 may 16.
Only compliant no. Is given by aircel
Docket numbers (1) 1-[protected]
(2) 1-[protected].
Company has vogus customer care.

And new problem with aircel is; it is deducting main balance for sms whenever i have sms pack.
Customer care 198 not booking compliant stating...
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S
saurav suman sharma
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Balance deducted, pls refund

Address:Varanasi, Uttar Pradesh, 221004

Sir, today a company's repersentative called me, and was telling about some offers suddenly call got disconnected .after few minutes a massage came, charging me with rs 30 .
I got shocked after seeing this, then i tried to call the customer care to refund my balance .i Dialled 198 and pressed the button as per instructions when i got directed to customer care, there was a reply that we have some technical problem .
So i request...
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R
rbranjanbehera
from Bhubaneshwar, Odisha
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Fraud services

Address:Khordha, Odisha, 751024

This is too fraud company and takes money by any means they want. My number is [protected]. I have given documents many times but still they call every 3 months to submit documents. This time I submitted documents and they gave me a new sim card with the same number I dont know why and told me that your previous balance and powerplus will be available in a new sim card. After putting the new sim card I got nothing(Rs 120 main balance and unlimited...
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N
NitikaMehta
from Bengaluru, Karnataka
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Balance deducted for a pack automatically without any request

Address:226001
Website:www.aircel.com

We had received a call from the Aircel customer care describing their
data packs. Even though no interest was shown in activating the pack,
the pack was auto activated and balance deducted. Upon raising the
concern in another call to the customer care cell, they raised a
complaint with the docket number 1-[protected] and said the services
shall be de-activated said the balance deducted will be refundedbr...
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U
Ujwala92
from Nagar, Rajasthan
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About balance cut problem

Address:Pune, Maharashtra, 411014
Website:www.aircel.com

Hi Sir/Madam,
My name is Ujwala. My Aircel No. is [protected]. My mobile main balance cut automatically from previous month. I have called customer care number they put my call on hold 3 times. later line was busy.. I recharged my mobile again on 29th may but today also i m facing the same problem and same issues with customer care number. Kindly fix this issue as early as possible.. Please help me quick....
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J
joshij2
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to access internet and no speed of internet

Address:Jodhpur, Rajasthan, 342001

Sir, i recharge my aircel mobile number [protected] with rupees 349-2g unlimited internet pack on 29-may-2016. Recharge was successful. But i am not able to use internet even i am not able to open website www.google.com. I contact to consumer care no.198 they send me internet setting which i install on my mobile. But even after that i am not able to use internet or u may say internet have no speed....
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M
Mrityunjoy Samajpati
from Delhi, Delhi
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Cannot dial 59059

Address:Gurgaon, Haryana, 733134
Website:www.aircel.com

I ported from Idea WB to Aircel Rajasthan. It has been well over a month since I receive the message to complete my verification process by dialing 59059.

The retailer, Aircel express, Aircel customer support provided me with useless information AND "Aircel email support never replies".

I am sick and tired of all these tricks, and looking to drag them in court....
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Address:622301
Website:aircel

I didn't activate tiny TV but they deducted money on 28.5.2016 and I send msg to deactivate that service but t msg came back was u r not activated any vas service and I was busy at that time and I called after 2days to customer care to refund my money rs.35 bcs I didn't activate and I didn't use reply was u can't get that money back this service is sooo irritable......
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K
kancha416
from Delhi, Delhi
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Deduction of money rs 134

Address:Gorakhpur, Uttar Pradesh, 273001
Website:aircel

Dear sir/mam
my number is [protected].
i dont know how these aircel people deduct our money without any my request, they even did not give prior warning and deducted my money in past 12 hours. they are doing such a rediculous job. i am very much disappointed by their service. i left idea and join this aircel, but its same problem . i want my money back in my account & compensation too.

thanks
kanhaiya agrawal...
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J
jayakumar nadar
from Mumbai, Maharashtra
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Balance detected

Address:Mumbai City, Maharashtra, 400022
Website:aircell

To, Respect sir /madam

I went to my native place tamilnadu ( 28/4/16 to 24/5/16) I activated roaming one day pack 3.rs pack, every day automatically aircell detected RS. 3 from my account, I reached mumbai on 25th of may, why aircell detecate RS : 3, from my account, I called to customers centre, I request them to whatever they detected from 25 to 30 may, give back money to my account, we will solve ur problem in 48 hrs,...
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K
kumar2016
from New Delhi, Delhi
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Complaint to close the connection using fraudulent way on my docs

Address:New Delhi, Delhi, 110046

Dear sir

i am using only one no.[protected], recently i have applied for a new connection of airecel no. But shop keeper said your application has rejected because you are using 9 numbers but i amazed that i am using only one no. Of aircel so i request you to please close the connection other no. Except-[protected], and please activate my new no. Which application i have all ready submitted
thanks
regards
arun...
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S
sujit52
from Mumbai, Maharashtra
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Delay in activation of an existing connection

Address:Bangalore, Karnataka, 560066
Website:www.aircel.com

Hello, I have lost my SIM on 14th May 2016 and i have given a request for issuing me Duplicate SIM on 21st may 2016 & they have given me a SIM, However its been more than a week now they have not yet activated it. Now they are saying they couldn''t find any data related to my old number, So it may take another 1 week to re provision the SIM. I am just wondering how they have issued a number to me & i have been using it for last 6+ years without...
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M
Md Mahmood Hussain
from Hyderabad, Telangana
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Balance deduction apdecpi9

Address:500008
Website:Www.aircel.com

I have activated apdecpi9 an auto renewal pocket internet of rs. 9 on this number [protected]. Now, for deactivating it i had tried many ussd codes and also called customer care. They had told me that they deactivated it but every night at 12:30-12:50 my amount is deducted. I had tried *121*902# also but no result. Please help me to deactivate it as soon as possible....
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M
Meena1964
from Chennai, Tamil Nadu
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Aircel popkorn tv automatically activated

Address:600023
Website:www.consumercomplaints.in

I have been deeply suprised and disgusted at this automatic subscription of popkorn tv which has costed me ₹125 from my balance without any prior conformation or notice. I would like the concerned authorities to refund the charge and unsubscribe the package immediately. _ aircel customer email [protected]@gmail.com. Immediate restoration of balance and unsubsciption required...
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G
gjha74
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Not get extra talktime & data

Address:New Delhi, Delhi, 110044

Hi,

My aircel mobile no. is [protected],
i am recharge my account with Rs.53 on 27 of may 2016, after get massage on my mobile and i confirm with your callcentre, 1 GB Data with 30 days vailidity but i not get extra data till now. I try to contect your collcentre many time but every time get answer all custmercare repersetative are busy than call disconect.
request to you please creadit extra data in my account.br...
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S
shmarik
from Lalganj, Bihar
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Curruptionist & most fraud co.

Address:Mumbai City, Maharashtra, 400708
Website:aircel co

I using aircel card more than 6-7 yes but I see this card oh..this co is very curruptionist. My a/c bal deducted but no refundable money giving back to me. This time they cross our limits. No receiving my phone. I call him day to day but no response. I calling him another aircel no. & guess what they received the call. They treat customer (me) very badly..they r irresponsible, careless .. & I decided that the aircel card shall be forever...
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