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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Aircel reviews & complaints page 220

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V
VPMahesh
from Chennai, Tamil Nadu
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Each of my recharge amount getting vanished immediately

Address:600007
Website:www.aircel.com

Dear sir,


I have a aircel prepaid sim ([protected]). I don’t have any problem.


I had suggested aircel sim for my wife who was using airtel sim, it will be have some rate difference in calls between us. She then additionally bought aircel sim ([protected]) around six months back she bought an android phone and enabled internet pack.


Since past 3 months she is facing serious...
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R
Ram Anjayaneyulu
from Hyderabad, Telangana
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Regarding validity of recharge

Address:500018
Website:WWW.aircel.com

Hi i rcvd msg as "1gb at just rs.98!! Recharge with rc98 and get 1gb 3g data valid upto 28 days. Hurry". I just recharged with 98. But i got only 3 days validity.
I recharged to use it for 28 days.
Generally i will use maximum of 1gb for one month. Every month i used to recharge combination of calls and data. But in my home town signal is very weak. So i recharged only data balance....
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S
sumitkumarjadoo
from Thiruvananthapuram, Kerala
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VAS activation without consent and not taking complaints on 198

Address:Patna, Bihar, 800014
Website:www.aircel.com

My number is [protected]. I have already made complain about VAS activated without consent. Even After making request few times to stop all VAS and return deducted balance, my balance has not been returned. You people are not ready to register proper complain while calling you on 198. Who gave you authority not to return deduction which is made before 24hrs(As told on 198). And even you have blocked my number to call on 198. I have all recording...
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A
Anubhav7
from Kolkata, West Bengal
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Gross Mishandling and ignorance of consumer

Address:711109
Website:www.aircel.com

My balance of more than Rs. 70 suddenly disappeared 2 days ago. since then, I've tried to reach the customer care or complaint helpline atleast 50 times. every time they say 'heavy traffic, unable to help'. I bought a Rs.20 top-up card. When I tried to recharge, it says 'No connection, or invalid MMI code'. So, basically, I'm isolated as of now. If Aircel India does not take any steps within 48 hours, I'll take legal actions against the company....
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C
Chetan1406
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To remove pre announcement

Address:Mysore, Karnataka, 570014
Website:www.aircel.com

Hey,

My name is chetan, i have been using services for more than 3 years in karnataka circle. From past 6 months i am getting pre-announcement tone after calling each b every call, it's so much irritating that to make each n every call i need to wait 10 or 20 secs to listen that your ads. I already gave complaint same to your care. [protected]@aircel.Co.In and appelette compliant id. I got reply that it cannot be removed....
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M
Mohammedyakub
from Hyderabad, Telangana
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Bad customer service experience

Address:500045
Website:www.aircel.com

This is mohammed from hyderabad, my number [protected]. Again i faced a bad experience with aircel customer care representative. Dont have any good response from them. I don't know the representative name and sorry don't have any sr number. I filed a request regarding my balance reversal on mayt 20 2016. But still now they haven't completed my requested. While i ask them to transfer the call to your superior they will not transfer the call...
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E
emoboyvishu
from Delhi, Delhi
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Aircel is renewing my pack even after deactivating

Address:Gurgaon, Haryana, 122001
Website:www.aircel.in

Balance is being deducted by aircel again and again. An internet pack gets renewed even after it's deactivated by me.
Picture attached shows a message and a number in it. Message came to me on 30th may 2016 and i called on that number the same day to deactivate the pack and it told me that your pack won't be renewed but it was still renewed and balance was deducted on 2nd june 2016. It has happened to me 2 times earlier as well. I...
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S
sathishrao_22
from Chennai, Tamil Nadu
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Recharge benefits not received

Address:Hyderabad, Andhra Pradesh, 500073

Respected sir/madam,

My aircel#[protected]

I recharge the above no on june 1, 2016 for rs. 225 which has benefits of 1 gb 3g/2g limited data + unlimited a2a calling free + 25000 local & std secs free but still today i'm not able make any calls for other network and not able to use data services.

Please check and do the needful.

Thanks & regards,
K. Sathish babu...
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S
siddheshsahane
from Pune, Maharashtra
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Balance got deducted on an account of mobile data

Address:Pune, Maharashtra, 411005

I recharged my mobile two time and both the times my mobile balance got cut after 2 to 3 days, On calling to customer care they are saying i have used Mobile data. I am sure i haven't used any mobile data. I am using Wifi at my home i really no need to use any mobile data.

Its happened two times every time i got answer that i have used mobile data. They are eating my money, On calling to customer they talk rudely and hang the...
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Address:122002
Website:www.aircel.com

On 23 may after recharging my number [protected] with 123 rs. For 500 mb data pack aircel is deducting continuously from my main balance for data usage. Though i received the confirmation message stating that 3g services are activated on your number i am being charged. I filed a complaint after so many calls at customer care with complaint number 1-[protected] and i was told that it will be resolved within 24 hours along with waiver o[censored]nfair...
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T
Trupti Prasad
from Chennai, Tamil Nadu
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Unauthorized balance deduction by activating packs

My aircel no [protected].my balance was 104 rs.n it became 15 rs.i got a message stating that some cricket pack 25 rs for 25 days was activated which i dint subscribe.other such packs were also activated. this happens evry now n then.wen i call customer care no1 takes d cal n they keep on hold n dont reply back.kindly look into the matter n return my money....
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R
radolf
from Chas, Jharkhand
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Block my lost sim

Address:Patna, Bihar, 800020

Dear aircel,
I have lost my mobile along with the aircel sim card. Please block the below mentioned number. Please do this as soon as possible.
And also pls deactivate the given mobile number below,,,,, so my request is to deact and block the sim card
Cell no : [protected]

Pls do needfull for me thanking u
Owner name-gopesh kumar
Dob-19/07/1989...
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A
Affan Amin
from Tezpur, Assam
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Namma namitha unwanted subscription

Dear aircel, my number is [protected]. I have recently got a message saying i have been subscribed to namma namitha, i dont remember clicking on anything and accepting such a service. Please take necessary action as i dont want to avail this subscribtion. And also from the past few days balance is being automatically deducted from my main balance. Hope you resolve this matter. Thank you....
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K
k.sourav1366
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Regarding nano sim non availability

Address:Ranchi, Jharkhand, 834002
Website:aircel.com

Sir/mam,
I had ported my reliance cdma number ([protected]) to aircel gsm but the problem is that the sim which i got is of long bit so i am unable to make it nano sim but when i went to aircel store they said that nano sim is not available, i searched all most in whole city of ranchi jharkhand but didn't get it. Hence i am disappointed with the service as i am unable to use my aircel number.


So please kindly...
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P
p.v.ramesh
from Hyderabad, Telangana
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Recharge of my mobile

Address:500013
Website:CUSTOMER CARE

Yesterday by 12; 30 am i was made through paytime aircel internet package for monthly basis on amount of 155 rupees . but till now i did not get any conformation msg on consider amount and internet also not working .
many time i made complaints on aircel customer care they used to say that this package is not working due to technical issue and they give me 24 hours to activity the package . so i asked to re back the amount are convert...
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A
Aryan Rana
from Gurgaon, Haryana
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Auto renewal services

Address:841301

Aircel connection is worst. My aircel number is [protected]
I subscribed for aircel 2/- rs. (10 mb) internet pack. Now it is getting auto renewed. Now if i try to deactivate autorenewal i couldn't do it. I tried calling 121 but the customer care executive does not speak. Now it had deducted all my balance and i couldn't recharge. All services get auto renewed due to which we as a customer faces a lot of problem.
When we try...
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S
swaathhii
from Bengaluru, Karnataka
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Please refund my amount for unnecessary deduction

Address:Bangalore, Karnataka, 560 010
Website:Aircel.com

I have recharged 15rs to get 25ps/min for outgoing calls to this number When i call to some one with this pack, it has been applying only for 3 times.I lost my balance of 25rs for 8mins.I faced more than 5 times this problem .Some times balance is deducting automatically.I had lost more than 300rs like this.When i called to customer care they didn't responded properly, really bad customer service & bad network .Please do necessary action...
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R
rajat513
from Gopalpur, Odisha
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Mobile Number Complaint Missed calls & vulgar talks

Address:Barnala, Punjab, 148101
Website:i think the site is slove my problams

Phone number: [protected] is giving call & i talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is [protected].Please i request you pls check this no exactly which place, and i want to address of this no. Pls help me. What ever report you will get you pls email me. my id - rajat.[protected]@gmail.com...
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R
riathakur41
from Noida, Uttar Pradesh
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Signal-problem

Address:110030

SIR,
I am living in Sultanpur Extension, DLF Farms, Sultanpur, New Delhi, Delhi 110030.here signal problem is too much.me and my also using aircel sim but signal is too poor plz sir boost my area signal, my friends, relatives when calling me then out of coverage area or if i pick the call then mostly times voice suddenly gone .and nowdays this problem increasing in my home and in my shop .so plz sir short out these problem and boost/amplify...
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A
Arpita Pal Mallick
from Ranchi, Jharkhand
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Automatically added value added service

Address:Uttar Dinajpur, West Bengal, 91

My name is arpita pal. My aircel mobile no is [protected]. Some value added services automatically added to my number. And for that a amount automatically deducted from my main balance after every recharge. I contact with their customer care but they every time told me there are some problem in their system so kindly call after some time. So, my problems are st same place without any solve. Please help me....
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