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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel Phone Numbers

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+91 97 3819 9010
1419
634
+91 12 4476 5000
788
367
+91 88 9204 1111
359
196

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+91 12 4429 0524
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Aircel Head Office Address

Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II
Gurgaon
Gurgaon District
Haryana
India
122002

Aircel reviews & complaints page 217

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R
RohitVarma
from Pune, Maharashtra
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False offers and worst customer care service

Address:500036
Website:www.Aircel.com

Hi team,

My number : [protected].
I feel aircel has the worst customer care service.
I got a msg on 14/june/2016 offering rs.10/- cashback on rc 34-1ps/2sec as aircel ramzan offer of the day.
The problem is that i didn't get cashback even after 48 hours. I called customer service multiple times but there was irrelavent and
Careless answers from each and every customer service i spoke and even i...
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Address:Mumbai City, Maharashtra, 400601

From last 8--10 months, aircel is charging anything randomly for local call and that too after subscribing rate-cutter pack. Few call being charged at 30-40 paisa and few being at 10-15 Rs. Initially I used to avoid it but it is consistently being charged heavily. Whence I called customer care executive, 1st call was received by Rohan and his behaviour was very very rude and denied for registering complaint, when I asked him to transfer to...
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A
anoopanu
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Recharge online

Address:Thiruvananthapuram, Kerala, 695020

Sir
Iam from kerala using aircel past 3 months sometimes iam used to recharge by online sometimes it will successful .i lost my money 3 times like this typenof recharge.. also today i lost 65rs again.. customer care do not gives any proper reply. What should i do? How do you treat your customer?? Iam fed up of this recharge.. i have bank reference numbr .. can you please refund my money or else i want to leave aircel...
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S
sreemon s
from Paravur, Kerala
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Unwanted balance detection in the name of data usage

Address:695524

Balance has been detected without any reason .
i was using my home wifi, and Aircel kerala detected balance from my account. how can they detect balance when my mobile data is off ?? total
3 times, 1.75+.25+.25.
when i called customer care support, they treated me like i'm faking it,
and a guy named amal babu a from chennai customer care support, talked to me like, i can call him as his father .
what kind...
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E
E Neelah
from Chennai, Tamil Nadu
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Recharged for wrong number

Website:Www.aircel.com

Now i have recharge for 204 aircel combo offer for [protected] instead of [protected]. And imemediately i have called aircel customer care and they didn't even properly respond to my query and said u will not get that amount back to your no. Pls help to get my amount back to my no [protected].

A superwisrr from aircel responded with rude way and in satisfied answer....
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D
Dasanianupam
from Kolkata, West Bengal
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Deduction of money

I am Anupam Das from Kolkata..yesterday after making a call my balance was rs.55...but after 3 hours when i checked my balance it shows rs.2...i contacted with customer care but they didn't give me any proper reason for why my money deduct...in aircel this happen not only with me but many o[censored]s frequently...plz take proper step against this.so that we don't loose our hard earn money....
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A
Angry Birds
from Lucknow, Uttar Pradesh
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Deduction without reason

Address:Lucknow, Uttar Pradesh, 226001
Website:www.aircel.com

Dear Sir,
I am really fed with this balance deduction from aircel every now and then. It has become a habit of Aircel to deduct the balance without no reason.
I was on roaming few days back and used my 2G Mobile Internet, Aircel deducted my account balance of Rs.63 for using internet. When i raised a complaint to Aircel customer care they refused to refund by giving useless reasons.This is really unfair.
Pls Help.br...
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L
luckyabhijit
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Auto renewal pi9

Address:Mayurbhanj, Odisha, 757002

I have activated pi 9 on my number [protected]. I tried a lot to deactivate this service but nothing happened. Kindly help me getting it deactivated. Is there any other ussd code or msg i can use for deactivation of pi 9? *121*902# is not working. My balance deduction every day. I am thinking now i take worng decision by activate pi 9 aircel service. Please help me out as soon as possible from this matter....
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A
Alok Adhikary
from Chennai, Tamil Nadu
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Main balance deducted without any messages

Address:Howrah, West Bengal, 711201
Website:www.aircel.com

Sorry to say that my aircel no [protected] .When I have recharged with internet pack 28 & a top up 30 and for the balance was 26.90 after 1 hour my money was deducted and no message was received by me this is second time I am complaining about the problem but no resolution I am getting
please help me out I have contact 198 they are saying call me after 4 hour because there is no update available for your no. Again I have called the...
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S
Shailja Chaudhary
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Check your service

Address:Muzaffarpur, Bihar, 842001
Website:Aircel

Recharged my no [protected] with rs 545 on 20-5-16 in which the facility available was 9gb data for 60days in first month they have given me 3gb which expire on 17-6-16. Next 3gb should be automatically debited to my account on 18-6-16. But they had not given me. I am frustrated with this aircel. Chek ur service and dont give the false offers to urs customer...
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B
bhaskar103010
from Kolkata, West Bengal
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Aircel store 99 deactivation

Dear sir My Name is Bhaskar Roy my mobile no.[protected] i am a very old customer of aircel but sir I don't no when store 99 automatically activate in my number. Daily I received msg from company please Recharge your Account. During these type of activity i am loosing my faith about the company and still i am not recharge my current number. For this i am now using alternative service like Vodafone and it is running hassle free. I think this...
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P
priyotongbram
from Kolkata, West Bengal
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Loss of internet balance

Address:795001

My Aircel no.is [protected]. I recharged 3G pack of Rs.997 (8 GB unlimited) on 14/6/16. I hardly use the internet and i have 0 MB now. Before that I recharged for Rs.697 (5 GB unlimited plan) on 7/6/16 and couple of days later I have 0 MB barely using the internet. I even call the customer care to check my internet usage but I have poor reception from them. It has been for quite a number of times my internet balance has been deducted to 0...
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A
Akash Teotia
from Delhi, Delhi
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Took money and did not port my number

Address:110074
Website:Www.aircel.com

I wanted to port my number [protected] to aircel and requested the same. An executive came to my home and I paid rs 100 to aircel for porting my number to aircel. It has been 35 days and still my number has not been ported and i am not being given any reasons and solutions. The coustomer care people keep saying that it will be done in 3-4 days and this has been going for a month....
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Address:Gurgaon, Haryana, 122002
Website:www.aircel.com

I am avijit mahato from west bengal. I am using an aircel sim for past one year. This is not the first time. Every time i recharge my number with more than 50rs... They automaticaaly activates some value added sevice in my phone and cut 40-45 rs from my phone. Their customer support is worst. They do not pick up the phone. And even if they pick up the phone after trying for 10 hrs constantly... They will listein to your compalin and finally...
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S
Sanketsharma101
from Hojai, Assam
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Recharged account with net banking but balance not received

Address:Tinsukia, Assam, 786125

I recharged rs.110/- on my aircel sim on 17/4/2016 at 8:42 pm
But i haven't received the balance yet.
I got a text message from aircel that your
Request to recharge 110 inr cannot be processed this time. Transaction number is asr[protected].
O kindly recharge 110 inr
As soon as possible
It's my right to get the recharge
O please resolve my problem soon as possible
I hope i'll...
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A
amit.2003
from dhanbad, Jharkhand
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3g network

Address:828111

My no is [protected] from Dhanbad, Jharkhand .from last couple of days there is a problem that 3 g netwok not work propely, . So pls solve this problem as early as possible. We are in problem because no one can connect from us.so again I request to authority person to solve this majaor problem so we can use your company services.again & again humble request......
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Address:560100
Website:www.aircel.com

My mobile number is [protected].On 17th June first 174 rupee and then 36.75 rupee has been deducted from my account automatically.When I contacted Customer care they told me they cant do anything because the data pack that I was using, for that only money has been deducted.I neither receive any data pack value nor the refund.And its been deducted in such a way that there is no sms no call.Why Aircel did not even inform customer that due to...
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C
Chetanraz
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recomplain

Address:110010

I am nt happy with ur response..very very bad service its pathetic..ekdm bkwas service h, ekto service bkwas or upr se itna balance kata jata h faltu ka, or offer dti q h company jb use pura krna ni hota h to..kitne din ho gye av tk mera prblm solve ni ho paya..i m nt satisfied.

I doestn't get recharge benifiets as i shown in offer, i did recharge of 60 rupees at 2times but i never get benefits..there are Talktime of 55 at...
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M
Murk
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aircel PI128 seva

Address:Pune, Maharashtra

On my Aircel number some Aircel PI128 seva is subscribed and for that they charged Rs 130. I tried to contact with compliant and customer care officers but the officer asked to hold and cut my call without giving me satisfied(any) reply. I tried calling for 12-25 times to customer and complaint care number. But they not replied me still. I want to unsubscribe that and want my money back...
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S
shivaselvik
from Mumbai, Maharashtra
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Missing sim lock

Address:Ariyalur, Tamil Nadu

Sir 2days before i lost my cell phone in bus i can try to call more time but not use reply i want to be lock my simcard and get new number iam using last 3years something iam using this mobile number so plz kind a information i want to lock my simcard immediatelly plz help to me any one get my mobile phone i had lots of frriends and relatives number anybody misuse my number before iwant to lock my number my number [protected] plz immediately...
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