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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Aircel reviews & complaints page 222

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S
SPANDANA MADDY
from Delhi, Delhi
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Deducting money unnecessarily

Address:506015

I am really fed up.On I guess 28th of may they deduced aircel popkorn tv and now today on 29th of may they again deduced RS.150 for channel tv for which I did not subscribed the money was deducted from my balance.the worst part is its customer care support unit.they don't help as well as if asking they used to say no your money will not be given.but my problem is why any pack is subscribed when I am not doing it and reducing money for it....
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A
atulnisha
from Lucknow, Uttar Pradesh
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Subscribing to any pack n deducting money by themselves

Address:800027

My aircel number is [protected]. I am really fed up.On I guess 22nd of may they deduced I reckon 35rs and now today on 29th of may they again deduced some oney..the worst part is its cutomer care support unit.they don't help as well as if asking they used to say no your money will not be given.but my problem is why any pack is subscribed when I am not doing it and reducing money for it.customer support people are illmanered n irrelevant guys....
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O
op lokanda
from Jaito, Punjab
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1 month call details

Address:Jaipur, Rajasthan, 303338

Sir, I got lot of wrong calls and missed calls to my Aircel number. Please send me the incoming and outgoing calls list of my number for the current month( May-16 ).Please send me the calls list of my number to my mail id as early as possible. My Aircel Prepaid account number is [protected] My email id is: [protected]@gmail.com Thanking you sir. Yours sincerely, Omprakash Sharma...
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Address:854301
Website:www.aircel.com

My Mobile No is:- [protected] and i get a message from aircel recharge with Rs225 and you will get 3 gb 3g data i recharge this after recharging this i get only 1400 mb and after calling customer care it will say after consuming all data you will get rest 1.5 gb data but i didn't get any data and when i try to communicate the 198 customers care didn't respond me and on 29 may 2016 my 5 rs is cutt from my main account i want to get all balance...
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M
mohammed zakir quadri
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Offers

Address:Warangal, Andhra Pradesh, 506013
Website:www.aircel.com

To
The chair man,
Aircel.
Respected sir,
Why are you raising the price of recharges and reducing the validity so much, till now there is wonderful offer by 1 rupee there is 100 aircel to aircel sms for one day, but you reduce that to only 25 sms and 1st sms charge 50 paisa, its so expensively for poor people to recharge, and in net also till now there is a chillax pack for 111 but now you remove that offer,...
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I m really frustrated about all the mess aircel carries on with my mobile balance very frequently... at 12:24 am on 28/5/16 my account was credited with rs100... at 7:40 am on account of Non Stop Music Station and Fun TV, rs 60 and rs 15 were deducted respectively... this was really embarrassing since i havent suscribed any of these... when i talked to customer care executives they told me everytime to call back since their server was down......
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R
Rehana Bint Abdul Rahman
from Chennai, Tamil Nadu
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Masti club

Address:600004
Website:www.aircel.com

Myself rehana, i have been using aircel from past a year, and until last week i have never recharged more than 50/-rs., so there was no issues, and last week i went for a bulk recharge of 300/-rs, it have been just 9 to 10 days, and by today[protected], at 04.09 p. M.) masti club have been activated automatically, and i have been charged 99/-rs for this pack for 30 days, i cant believe how fraudulently the company acted! And this could never...
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K
kumarsjp
from Chennai, Tamil Nadu
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Billing problem for my mobile number

Address:Chennai, Tamil Nadu, 600082

Hi this is kumar form chennai

Few months back only i changed my airtel number to aircel postpaid
My mobile number [protected]
Last month only iam getting my statement copy
In my statement i find vas subscription amount 149+21.61=170.61
But i dint subscribed any vas so i went your aircel shop at nungambakkam on (22.05.2016)
And gave complaint they told me they sent some mail to customer care...
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A
Ankit1994
from Delhi, Delhi
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Unnecessary subscription and renewal of 'namma namitha'

I have been using aircel since 3 years, my cell no is [protected] and had no complaint since last few months. From last few months they automatically subscribe services which i am not interested in, i had also complained back then but nothing happened and yesterday on 24 may 2016 they subscribed me 'namma namitha' without my knowledge and deducted rs 15 from my account and today 27 may 2016 they automatically renewed it and said charges will...
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H
Hariharasudhan Moorthy
from Chennai, Tamil Nadu
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Postpaid problem

Address:600041
Website:aircel.com

Hi,

I am using aircel postpaid from one year.

They are stoling money in many ways last month my bill was 480 but i didnt used that much in the bill it mentioned the sms cost is 250.

But whatever i am ready to pay the bill but even though they are not responding me.

I have sent email to them many times but they are not responding...

I recommend you guys to dont go...
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Address:Bangalore, Karnataka, 560043
Website:www.aircel.com/AircelWar/appmanager/aircel/karnataka?_nfpb=true&_pageLabel=VAS_aircelPocketInter

Dear sir/madam,

Subject:
My number: [protected]
Pack activated: 42 [ 3g/2g] for 7 days validity

Two days before i had recharged for rs.42 to activate 3g&2g internet pack for seven days validity. Yesterday after i disconnect my internet, the message i received is some data have been used and it shows you have the remaining 150mb data balance. Today while iam connecting internet and disconnect...
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K
karthick12345
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Stoling money in the name of data usage

Address:Bangalore, Karnataka

I am using 'Aircel' sim card. Suddenly today morning I got a message "Session Cost: Rs. 11.40, Volume Usage 758k.

I am very sure that I will not be able to use data from my mobile as i have disabled 'mobile data' to avoid using internet from my mobile even by mistake, and I am 100% sure I have not even accessed my mobile during that time.
This is not the 1st of 2nd time, often they are doing like this, some times some...
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H
Harish sambathkumar10
from Bengaluru, Karnataka
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Cancellation of CUG to port the sim

Address:560100

Hi Team,

I bought my aircel corporate sim from my office in Chennai, now i got transferred to Bangalore and due to the roaming charges and network problem i am planning to port the network, i have requested for porting but the operator have said me to cancel my CUG, and i called the customer care i got the instruction saying "please go the aircel showroom to cancel the CUG" though i am new to the place i couldn't find the...
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M
Mageshkumar.it
from Bengaluru, Karnataka
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Not allowing to call toll free number 000 117 and it's getting disconnected

Address:560036
Website:www.aircel.com

Hi i'm using aircel pre-paid service for the last 5 year. I can't able to call the toll free number 000 117. I called to aircel customer care service they replied it's not our problem and adviced me to check my side. It's working fine in aitel, vodafone prepaid services. For this reason i can't able to join in my office team meetings.

I had send mail to customer care, spoke to them also but still problem is there....
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S
Saleem Chhipa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About number disconnection.

Address:Jodhpur, Rajasthan

Sir,
I am user aircel sim no.[protected].
On 24 may 2016 i received a massage that my telemarketing documents are not found and ur connection will disconnect. And next day morning 25 may they cut my connection.
I went to local office. They said me i used this no. In telemarketing . They taken my foemality to recreate connection in next 3 days. But They dont show me which message i use in telemarketing.

But...
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Address:Patna, Bihar, 800024

My aircel no-[protected] was charged rs30 for some service i didnt opt for...
Today at aroun 7.15 Am a service was activated without any permission hence please refund my money. This type o[censored]nwiling balance deduction with any prior information or permission is not fair, it is against the company policy. Also it causes a fall of trust in the service provider. Hence i request you to please look into this matter and get it resolved as...
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C
Chandru Mudaliar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent

Address:Gurgaon, Haryana, 122002
Website:www.aircel.com

Though i had an active internet pack activated that should have been active for 7 days from the day of recharge was done, in the next couple of days the entire balance of 79 - 85 rs was withdrawn by this scam company.

I am sure that i have not used 300mb of data and my phone would disconnect the internet when it is up to that level and i sure thta using only whats up would not suck 300md of data.

This scam company...
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M
Mr.India007
from Gajuwaka, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance from my prepaid account!

Address:Bangalore, Karnataka, 560078
Website:www.aircel.com

Hello Sir/Mam,

I am the user of mobile number [protected].

Last month I recharged with Rs. 145/- (145 talk time + 145 MB Data). The issue was I did not make any Local/STD calls but on sudden my account balance was 0.
I called customer care and they said it was because of internet usage! So I requested the customer care lady who picked the call; to activate the feature
which should NOT allow me to...
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Address:New Delhi, Delhi, 110019
Website:www.aircel.com (epayment.aircel.com/online-recharge/)

We have recharge on 20-may-2016 at 11 am (Friday) rs. 250 (Aircel friday offers) on www.aircel.com (Https://epayment. Aircel.com/online-recharge/) my mobile no. [protected] but my mobile credited only rs.250 (Talktime extra rs. 50 not credit my mobile). Aircel company make fool every customer. Not response from aircel company on my email (Gopesh. [protected]@gmail.com), already 4 times reminder but no response. Below mentioned offers (Aircel company)br...
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R
rohan shrivastava
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Regarding validity of pocket internet case 53

Address:Gautam Buddh Nagar, Uttar Pradesh

My name is Rekha I have recharged my aircel no. [protected]. on 22nd may 2016 at 5:35 pm by Rs.53(pocket internet). It is written in in the best offer that the validity of this recharge will be 30 days but I didn't get it. I have complained to the customer care person soo many time but they couldn't helped me out.
I request u to please help me and extend my validity period from 5 days to 30 days.
thank you...
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