Eureka Forbes Complaints & Reviews

Writing to you to from bangalore, regarding order number #[protected], to bring into your notice the #false_ promises made by your sales team mr. Dikshit gowda (Team lead) and his associates with employee id[protected] have promise the below are the associated benefits;

On the occasion of 36th anniversary of #eurek_fobers there is no amc charges for the lifetime if you buy though employee referral, to confirm this he spoke to...

I registered a complaint on 28 April-[protected]. service visit should be done in 8 hours but no one has visited till now even after making number of calls. Every time I get a message from the customer care that you will get a call in next one hour. Useless service and management. My purifier is not working for the three days in such a hot summer and aquaguard has no response on this.They(Mr. Piyush) replied on Facebook that I will get a technician...

We have purchased a New water Purifier - Dr Aquaguard (Hot, Cold & Ambient) on 28/3/2018, its hardly a month and the machine is not working, after logging complaint on 23/4/2018 with the customer care and several followups the technician attended the same only on 26/4/2018. He informed us that some part was damaged and required to be changed and did not turn up with any solution. We kept chasing the executive from who we purchased the machine...

I'm from nellore, and i got a problem i'm vaccum cleaners body so i gave it to nearest service point on march 1 and now it's april 30.. Still there's no return call or anything. Then i realised how worst eureka and their service towards customer... Really and the way service guys are talking with a customer is horrible... I really hate this and the service point in lohitha services nellore...

I am frustrated with services of Eurea, I have installed a new Enhanced RO /Technicaila came and he was not carrying proper instrument to check TDS, When I asked said wil visit next day and since last 12 days I made multiple calls to technician and to Customer care, I have escalated matter 3 times, Everyday same response technician will visit soon, My family had stomach upset due to low TDS, Everyday I am byung drinking water from last 10...

Hi,

I have bought vacuum cleaner wdx2 from the dealer at on 02 march 2018.

Dealer address,

Person: nagaraj and srinivas naidu
Nagarabhavi cir, vidyagiri layout, jyothi nagar, stage 2, chandra layout, bengaluru, karnataka 560072
Mob: [protected]
Mob:[protected]
They have promised to give complementary gifts on booking but until now "no purchase receipt or gifts" given...

Dear Mr Venkatesh Raman,

We purchased a Eureka Forbes Total Enhance RO in Jan 2015 while residing in Sector 8 R K Puram, New Delhi. The We shifted to Dwarka, new delhi in October 2015 and got it installed from your technician.

I felt that the machine needs maintenance as it has been three years. I registered a complaint on your customer care number with complaint number [protected]. Since then I have made no...

I purchased one euroclean iclean vacuum cleaner from mr. Santanu das, the branch manager of southend conclave, 2nd floor. Rajdanga main road, kasba. Kolkata - 7000107. His mobile number is [protected].
While taking the order, he promised to provide a wrist watch, which was supposed to be with the vacuum cleaner. But its being two months he has not yet delivered the watch.
Whenever i call him, he says within two days he will provide....

Hi hope it will right platform to show my complaint against eureka forbes koregaon park office there is 2 month before i have call from eureka forbes office regarding requirements of service engineer. Then they have join under their service franchise, they did not pay right manner without any formalities they are working. Actually they are misleading people....

Sir
Usha agarwal. Customer since 2008.
Model of machine: aquaguard gold nova.
Machine no. :
Last contract no.in 2016 : 26347674
Customer code : [protected]
My mail id : [protected]@gmail.com
Ph. No. : [protected]

Sir,
I am very disappointed with your company's (Eureka forbes) approach. This is not fair that company increases the annual maintenance charges every year. We...

We had purchased one ro last year and the same was installed after one week. The following problems have been faced in past eight months:

Invoice : the machine came with challan, on enquiry with jeewan chandra the person who sold the machine, he confirmed that invoice comes only after clearance of the cheque and takes around 7 days. I called him enormous times and sent mails to euraka forbes for the same. Every month a complaint...

I am customer of aquaguard magna water purifier and i am writing this letter extremely dissapointed. The dissappointment is about the product and
The service being provided. This product has frequent complaints and we have spent a lot of money on amc and related repair works. Recently on april 10th, the tap of the water purifier broke and i had raised a complaint. Technician suresh gv had attended this complaint, he replaced the tap...

We have renewed our amc on dec 2017 worth rs 5200
Now it’s april 2018.. The machine got problem... More time requires for tank to fill up... More than 2 -3 hrs
The service man told that the ro is damaged
And asks for 2500 rs for new ro membrane
I was lured to buy the amc by saying that i will not have to pay anything for one year and that filters will be replaced if damaged...
First of all how can a ro...

I have complained many times in the last one month, my ro water purifier has been leaking
... The service person came many times and is unable to repair the leak! I'm a client for the last four decades of your various products!
Since i am a practicing doctor i will not be able to recommend your water purifiers or buy another one againbecause of the sad experience which has caused to me extreme harassment!...

I purchased one water purifier Dr, Aquaguard Classic Plus at a cost of Rs. 9650/- vide PO NO. S0598212 DT 13 Apr 18. The item did not work on installation due some electronic problem as identified by the company engineer. The sl. no. on the item was also not matching with the invoice and box indicating spurious product. The salesman ordered for a new purifier as replacement on installation of which it started leaking from the body at four...

Every family needs hygenic water after investing in a product, but this company is cheating consumer and making easy money, and they only concern about there money and they think that consumer money is a dustbin paper.
Aquaguard has a pathetic after sales service.

Even though after telling the mechanic to take the unit to the service center for repair he doesn't listen to customer. Every time the company men does nothing...

We have bought the above mentioned water filter on 23rd march 2018. But within a month two filters have failed to work. Once the filter has been replaced completely and the new filter is also not working. We have raised the complaint on 9th april 2018. Till date the request is not attended. We have escalated the matter to ombudsman but they have also failed to provide the solution.
Fyi...
Ref no. [protected]
Date . 9th...

Sir, this is with reference to the amc no 25767856dated 1april 17. Contract period 2 yrs. According to yr office bearers my contract is not visible in yr account. It is notmy fault. Past 1yr i am struggling contraction the higher officials when ever i am getting problem in my aquaguard. Filer supposed to be changed every six month. Till now nobody has come to change. I waited. Today u lodgesd the complaint. I have original contract bill....

Ef's customer service is pathetic - first of all the do not bother to attend compliants on time - second, their technicians are unskilled and do not possess any basic knowledge to resolve issues - all that they do is to recommend amc (For rs 7500!) replacing filters when the product doesnt work as expected - third, they do not take customer's feedback before closing their complaints - fourth, their escalation route is useless

My...

Your technician charged me Rs 4830 for two year of service, which was clearly mentioned on recipt, (from 30/4/2016 to 29/4/2018).But now on my several complain none of your representative come for resolve my problem.Your customer care only provide me complaint numbers ([protected], [protected], [protected]). And your service team told me that it they did not provide two year of service in that amount. that mean you did a false commitment....