Eureka Forbes Complaints & Reviews

On 20th Jan 2017, I paid online amount Rs.4, 600 for AMC of water filter, Amount was deducted from my ICICI bank account but I couldn't get any confirmation from Eureka Forbes. My registered mobile number was [protected].Name K. Nagware Hyderabad.My customer ID [protected].

Regards...

Your service representative in Mysore is not providing AMC though I have paid by cheque Rs 8600. Several complaints have been made complaint no [protected].on 12, 14, 16, 18, 19 Jan 2017. The technician has not turned up.
I want my money refunded.The AMC is for 2 years. 16 Dec 2015 to 15 Dec 2017.Representative who has collected the cheque and gave me the AMC copy is Srinath mob no [protected].
I understand he is no longer with...

I had registered a complaint regarding leakage from my acquaguard nano acquasure unit.
The service personnel did not turn up for three days. This is the third time leakage has happened. I have also paid up 3000 last time around.
For a company of this stature, I had expected better customer service.

Date of incident: 12th Jan 2017
Date of filing complaint : 13th Jan 2017
Unit Name: Nano Aquasure...

It is extremely unfortunate that an organisation like Eureka Forbes is not bothered about the customers comfort.
I am sorry to inform you that we bought a aquaguard enhancer of eureka forbes in the year 2015 and had AMC in the year 2016 for 3 years.
But now when we are having some issues with the machine non of your employees are showing up even after numerous requests and phone calls for last 3 to 4 days.
Even your...

Myself nawaz from mangalore .my aquaguard genius water purifier was spoiled on Saturday and I complaint about it to the dealer harsha mangalore and they lodged the complaint to eureka forbes but they haven't attended till today and we r suffering here without proper drinking water it's been 5 days for today.and it's been just 7onths that I purchased this product .past 3 days I am going and complaining about the same to the dealer and as well...

CustID: [protected]
Complaint: [protected], 97801834
No Action Taken against the complaint number mentioned above. Please check how many times I have made calls to Eureka Forbes customer care and got commitments for immediate actions, but nothing happens. I am getting false commitments since last 2 months which makes me felt humiliated. I am ready to file a legal complaints against Eureka Forbes product Aquagaurd Magna. Since...

Dear sir,

I am ashok (H NO 4-9, LOCK DOWN, Gudlavalleru, Krishna district, AP 521356.) Rsident of gudlavallrru.
I purchased aquagaurd genious on 6-6-2016, at sonovision Guduvada.Bill no -SL-722, Tin No [protected], its was working good at starting two three months, after that miner problems solved ur technicians . i called ur help line number and i gave a complaint basis of over wastage water flowing and leakage from...

Dear Sir,
I have booked one Equagard "Classic + " Model at Bilaspur Chattisgarh State on 15.1.2017 at your stall which has been installed under"Chattisgarh Small Industrial Exibition from 13th Jan. to 17th Jan-2017. The Order No. is [protected]
Against above unit, an amount of Rs. 9490/- has already been transferred from my SBI bank account to your mobikwik no. 096643 on 15.1.2017 but the Cash back amount @ 5% as per scheme...

I purchased Eureka Forbes Aquaguard Superb water purifier on[protected] from C.S.Enterprises, Dhule.{ maharashtra }
But from October 2016 purifier was not working properly. Every week it occurs problem, problem, problem.
Day before yesterday company person came & repair the purifier. But today purifier is not working.
Eureka Forbes Aquaguard Superb..?????
I dont Expect from Eureka Forbes like this???
Third...

I have purchased Eureka Forbes Aqua Guard Water purifier and have also paid for their AMC initially for one year and later for 3 years.
Despite taking AMC we need to call the service centre every time and request them for making service.
What is the purpose of the AMC then?
The Service persons are also not friendly and every time it is difficult for us to call the Customer care and request for service.
This kind...

Purchased aqua guard geneus plus on 12 Jan 2017 on eureka forbes site thru online payment. Received confirmation mail n sms stating delivery by 14 Jan 2017. When contacted customer care on 14 Jan 2017 was conveniently told that the same will be delivered within 4 to 5 working days n the to be delivered by date received by me was a technical fault of the website as it was newly launched. When customer care was contacted again on 17 Jan 2017...

Thank you for the worst after sales service Eureka Forbes. You guys excel at it. It has been 3 weeks since my wife and I have been raising multiple service requests to replace the PCB borad of our Eureka Forbes Aquaflow DX UV Water Purifier, but to no avail. All your technicians and customer facing employees seem to garner an unusual knack to play deaf. I have been coordinating with Mr. Tushar ([protected]) and Mr. Sikka ([protected]) who sound...

I purchased Aquaguard invisipure on 7th Oct 2016 under order no.[protected]Customer ID [protected]) & have been continously been facing problems. Have registered my compliant tens of times and everytime after some superficial repair, the machine breaks down again. Am frustrated with the machine and the pathetic service levels. I demand immediate replacement of the machine....

Not sure if eurekhaforbes things that they can make money by simply selling their products on their market good will...after sales service is equally important for retainig the reputation...i did complain ([protected]) 12 days back due to slow fill of water and my wife keeps calling them 2-3 times everyday but no one turns up...you scold them after a point...no one turns up...due to no exclusive eurekhaforbes showrooms where you can go and...

We originally had a Eureka Forbes model INOVA and a 3 years AMC done for it (enclosed docs) effective 11.03.15 to 10.03.18, however meanwhile we exchanged the INOVA model with HD MAGNA RO+UV in June 2016. The salesperson Biswajit Deb assured us that the remaining period of the existing AMC will be revalued for the new model and aligned to the new model. For this, he took the original copy of the AMC paper, however even after 7 months, we...

Hi My name is Anubind. my customer id [protected]. I had initiated a refund proceeding on 05/11/2016 regarding an air purifier booked online from your site through HDFC EMI OPTION.The transaction ID is [protected] and cancellation request id is #002888 .It was promised by your office that i ll get the refund within 10 working days but unfortunately almost 2 months has been passed without giving me a proper reason for this unending delay.I...

I have purchased a water filter for rs 16616/-from eureka forbes i. E. Doctor magna ro+uv+hd on 27.05.15 vide order cum receipt no[protected], which is installed by the co salesman with one year warrantee period, during these period we have booked complain one or two times to repair, but after completion of warrantee period we have once again paid an amount of rs 9310/- being the service contract amount for two years (Valid from 25.07.16 to...

I purchased eureka forbes water purifier Magna Hd RO in October 2016. We were asked to pay Rs 18490 for the product by sales person Mr Bhimsen Sirsat. However when the product was delivered, it had a price tag of Rs 17490. Upon contacting sales person said we would get Rs 1000 credited back to the card.
We have been chasing for the same with customer care, sales person as well as area manager. However we have still not received refund,...

I have purchased Dr. Aeroguard SCPR 200 through one of the Eureka agent on 25/12/2016 and the order no : SO139909/ Auth : 021641. RR No :[protected] : Inv : 237 and from that day my struggles stared.

During initial commitment, I will get the product in 2 days.. but, after 19 days ( today ) I have to take my money back with lot of struggles/escalations. The reason being they don’t have stock and doesn’t know when they...

Respected Sir,
The main intention behind this complaint letter is to show how reputed is your company inspite of your vast spread network.
I am an consumer from VIRAR and would like you to inform that service of your company is very poor. Inspite of paying money for whole year, not even once your service man visited our residence. The whole year of 2016 has passed and its very disgusting to say that your emplopyees of consumer...