Eureka Forbes Complaints & Reviews

I am purchase UV Water Purifier name - As - SMART UV, Sr. No. [protected] on 18.06.2016 from V. N. Computerworld, Kalamboli, Navi Mumbai against Inv. No. 912 dt. 18.06.16. But since purchase i have get problem in water purifier from just in 02 months i.e. water is not come in machine since today the problem is as it is.as suggested by company technician i am also change the (Candle etc.) parts on my own cost since it is covered under...

Dear Sir
Ten days before i make a complaint to you through mail. ID:1458207. More than one and half months machine is not working. Your service people also never take action. So I request you to pl take back the machine and return back my money. Pl contact Velmurugan +[protected]or) +[protected] .
How many times we calling also they did not pick up the phone. More than 100 times. Then they told come and check. Again...

One month ago I complained about the filter of the purifier, I got the number of the guy named DURGESH TIWARI, he came after 2 days, he said that the filter of the purifier needs to be replaced and he said he will complain about it and took all the details, then after 10 days we called him again and he said he is not in town now and gave the number of some other guy named PRAVIN PANDEY, I called him and he said your complaint will be attended...

Please refer to request no [protected] and customer id[protected]. the complaint is allocated to Mr b. sanjeeva [protected].
Nature of the complaint: The cuppling fixed to the tube originally was not stiff enough to keep the tube and as a result, the tube is released from the connecting system, due to which water from the tap is flown all over our kitchen. When he same compliant is handled earlier about three months back, we told the...

I have a eureka forbes magna water purifier ro+uv model. The product is currently covered under amc (Active amc period). The water purifier stopped working on 7th jan'16. Amc very clearly says i am entitled to free service and filter replacement within the amc period.in fact i have been confirmed the same again and again by eureka forbes customer care as well as escalation team vide my registered complain no. [protected] (Raised on 8/1/17...

I have purchased product no. Dr. Aquaguard magna nxt hd ro (Vide product no. Gwpddrmro10000) on 21.12.2016 through company website by paying online payment of rs.15490 against customer id: [protected] and order id is [protected]. Immediately i cancelled my order through company web but till date my money is not refunded by eureka forbes after repetitive email / call reminders. Please do the needful...

Surely you are not a friend for life.
Fake promises.Even after placing a request 5 times calling at least 10 times to just reinstall my Aquaguard still it is not installed placing a request from 6 Jan 2017.On Friday I placed a request wasted my 15 mins on call and that guy has taken everything but never logged a request and I was waiting for someone to come at home this was on Friday.When again on Monday morning I called I came to know...

Sir
As per subject cited above we have contracted for service of my Aquagard model A.R.Royal on dated 30.09.2013 & deposited Rs 3800/- vide Receipt No 22593534 of Shikha Enterprises 3rd Lane New Coloney, Jiamau Hazaratganj Lucknow.
As per contract Eureka Forbes limited undertaken to maintain my product used at my address Sharad Misra 25/22 First Floor Madan Mohan Malviya Marg Lucknow-226001 during the contract period 30.09.2013...

Hi,
I have purchased the Water purifier from Eureka forbes dealer located in pallavaram, during purchase he told there will no service charge for lifetime as an offer if we purchase within 5 days from chennai trade centre.
After purchase of the product he is saying that we have to bring the water purifier to centre only for service.
If we contact the person now, he his saying that he has told only like that.So please...

I(Customer id : [protected]) raised a complaint ([protected]) on 4th Jan at 9 AM for my water purifier. And since then have been in constant follow up with helpline. Have been given various numbers by various people. However no one has turned up for servicing. Have tried the escalation mechanism but to no avail. Terrible service and no accountability by the company. The helpline gives numbers of the local team and the local team does not pick...

To whom it may concern,

I bought Aquasure Xpert on 19th November 2015 from Ashirwad Electronics, Muzaffarpur, Bihar. In a very short span of time the machine start giving problems like Leakage, drainage of waste water not working etc. After filing complaints in the customer care after 1-2 weeks later the service person comes and rectifies it for the time being. But again after some time the issue arises again. On October 206...

This is regarding my complaint no [protected] raised on 30 Nov 2016. The water purifier's cap has been broken . Technician ASLAM PAtel, came and checked the part and said he will check the part in office and get back to me . I called him twice or thrice then he came after 2 weeks and said that the part is not fit in my iNova machine again he will check so he took existing cap of my machine which was broken and tell me that he will come next...

Hi,
This product is faulty. I have registered multiple sr as well complaint for this product. My registered mobile no is [protected]. This product is getting into faulty state every week. I have already raised 4 service request (Sr) as well as separate complaint request. Still the product is again and again getting into bad state. I have been asking for refund as i am totally fed up of this product. Please let me know how to get it...

I bought eureka forbes vacuum cleaner in nov 2016. Vacuum cleaner suction not working properly. I called customer service they registered complaint but no person comes to address the issue. These cycles are repeated nearly five times. Even today on 08.01.17 service person called me asked about problem but still no one came to service. I am wexed up eureka forbes. My area hydernagar, hyderabad, telangana state. Rs. 7500 /- wasted. Take back...

Despite several reminders and complaints agaisnt eureka forbes about non potability of water, non changing of parts as per amc, not attending to various complaints made several times.
The company is not bothered about the complaint no.[protected] and officials were contacted personally and despite the above the problems enumerated are passed on from one person to another person and the person who has made this complaint is driven from...

I am using yr water purifier since 3 years
Always I pay for the maintainance package for after services.
The service, being yr franchise, is not regular which they promise at the start of payment.
They expect us to remember and call them whenever required for services.

Though they consistently call us at the time of contract renewal, without fail.

I have seen this happening since 2 years.br...

In Dec'16- Sales person has given demo and taken the order for euro dynamite vacuum cleaner and also promised as per the offer going on product they will give bag and aqua guard purifying bottle cost Rs.500+. Later one week they delivered the product but not the complimentary goods. After one month follow up they given bag but not the bottle .
When approached the customer care simply they are given their supervisor numbers which is...

This is to bring to your notice that the water purifier - aquaguard (Eureka Forbes) isn't working. We are sick of lodging the complaint again and again. It's really annoying to contact the service personnel who don't answer the call! The water isn't getting purified, the filter isn't working and we have already paid enough for n number of services. Kindly replace the product or stop advertising it!!!...

Hello team - just want to raise this issue to the higher ups. I am facing serious issue with the model which i bought last year march 22 2016. This is giving me lot's issues. It stopped working in october, i raised the request someone visited my house and fixed it. Since that time it stops working after each 10-15 days. Whenever i raise the complaint no one visit my home unless i call them multiple times. Even when they visit they say that...

I have purchased reviva ro water purifier in may 2015 and since then it is regularly giving trouble. Many components are replaced but it appears that the instrument itself is defective. At the time of its purchase, i was made to understand that eureka forbes is a pioneer company in manufacturing water purifiers but i am totally not satisfied with the services rendered by company, more particularly about this model reviva, which i have purchased....