Eureka Forbes Complaints & Reviews

I have register a service on 14th nov, 2016. Even after 7 days no one turned up to attend the problem. Raised it to 1st and 2nd escalation level as well. No one turned up still. My complain number is [protected]

To compete in this competitive world and beat foreign companies india companies should value their consumer and stick to sla. Doesn't matter how small the customer is. Each and every customers if respected they can think...

Dear sir/ madam,
I would like to inform you that through ecs my bank ac have deducted rs. 1250/- without my confirmation and i have not pruchased any kind of product from your company.
Transction details as -
Hdfc banck a/c no. - [protected]
Name - dilip kumar (Mob. [protected])
Dated 18-nov-2016
Reference no.[protected]
Narration - ecs d-tp eureka forbes[protected].
Please...

Dear sir i had purchaed above product on 29/03/2015 at rs 18000 but even in during guarentee period we had faced lots of problem such as stop working leakage in water purifier, pcb problems and made complaint immediately but always faced more time to resolve but at a time the complaint was resolved in 20 days and we have to spent money to purchase daily mineral water (No refund was paid by company) really i think in this product there is...

After 48 hours passed away still no action taken by you nor a phone call from your representative.
Respected sir, madam
I do hereby inform you that i booked a aquaguard enhance ro 7 ltr purifier on dated 11/11/2016 from great eastern shop in salkia invoice no. 15/sa/1617/12632 payment by atm debit card.

Complete address is village=garalgacha, district=hooghly
Police station=chanditala, near surobala vidyamondirbr...

I rajesh zagade (m:[protected]) have purchase subject water purifier in december 2015 from vijay sales, thane lbs shop.

In october 2016, i have registered service request as above machine is not working. Your technician visited & resolve the issue on 08.10.2016. When we asked about problem, he told us main pcb has been replaced. He also informed us the said part is too costly but as machine is in warranty company will not charge...

This is really frustrating. I don't understand the irresponsibility of your guys. But in reality you are giving trouble to customers without giving value to customers.

I raised a request against to this, with great difficulty and chasing for almost 2 week and above, they have send an inexperienced engineer, which he failed to fix that and broken the device (i.e. sensor nut). from that day, we are again facing the same problem....

Amc contract receipt number[protected] from 7 may 2016 to 6 may 2017

Product has leakage issues for past 18 days, repeated complaints (Almost daily) but these are shown as closed in the system without addressing the issue. The assigned technicians are irresponsible, incompetent and also unethical - closing my complaints in the back end without physically showing up or rectifying the problem.
Raised issue to area managers...

I had purchased a unit from Metro cash and carry Ltd, bangalore. It worked for sometime fine.Then stopped working.Took to Eureka Forbes company service center at Yelechenahally Bangalore. They told the motor is burnt out and promised to get a new motor replacement.But this never happened.I had taken it to other service centers also. they were all telling that they are not getting spares for this particular model as they are not selling it...

Hi

We bought dr. Aquaguard magna hd ro+uv on 02-jun-2016, from day one we are facing problem for the past 5months still problem is existing.

Service people told to put one extra filter that also we did again problem is there.

Now a days every 2-3 days problem is coming and service people will come and do some thing and againg problem is coming.

So please go through my history of...

As i purchased eureka forbes vacuum cleaner wdx2 model on september 2016 in online through your representative mr. Vijay in chennai. As two months went, still i wasn't got delivered original bill, gift card, free travel bag and my old machine for exchange. I tried to contact mr. Vijay in his contact number [protected] for past one week. He wasn't picking my call till now. I never expected such a worst service from eureka forbes....

I have purchase aqua sure from aquaguard but some problem in filter, i register complent in customer service five days ago but no one reach at my home for repair.
Customer care no :[protected]
Complent date :- 10/11/2016
Complent no :[protected]
My name :- mr. pankaj babanrao gaikwad
My cont no :- [protected]
Address :- ft no :- 11, nilkantha appartment mahalaxmi nagar
Dhatrak phata adgaon...

I have bought a water filter last year From croma. The internal filter is not filtering water in a speed to have water for a family of four. I h ave got new filters(set of two) from Amazon on 14 nov. This filter also not working properly. Really fed up with the process of filtering. Have to buy water from out side after investing this much amount on ur company filter. Please do something....

Hi All,

Recently i bought the forbes WDX2 vacuum cleaner and when started using the product i noticed the below.
1)Noise is very high and it is irritating with it sound.
2)cleaning was also not proper and it is not observing the dust properly due to some technical issue.
I raised a complain through the customer care till now no one addressed this.

As i was not happy with the product i request...

I am vivek bobde my mobile no is [protected] and my i have purchased eureka forbes water purifier megna model on dated 28.10.16._ first complaint i have lodged in aug 2016 for complaint related to water purifier is out of order but till date action not taken.

Nobody responding complaint

My customer id is [protected].

Complaint reference number are 88949994 and 89563674

Also informed...

Dear Sir/Madam,

My Eureka Forbes Customer ID: [protected]

I have registered complaint through online portal of Eureka Forbes on dated 7.11.2016 at 5.07 pm regarding damage of the tap and the service request number is [protected] also the water purifier is under warranty period but till a date no one has attended the complaint.

We had purchased Dr. Aqugurd Water Purifier for getting pure water, but...

Dear Sir/Ma, am...
I Abul Faisal([protected]), daily customer of aquaguard, i renewed my Aquaguard pack for 2 years...now my Aquaguard is not working from last 10 days, I logged my complained on the date of 6.11.2016...and the status of complaint is still pending. Whenever i called back to its customer care number they always used to say "delays regretted, and it will be solved in few hours." from last 10 days we are hearing only this......

I have taken an AMC contract o,[protected] for Aquaguard Enhance RO + UV. NO service is being provided despite multiple calls/ complaints. Regional technicians (Manjunath and Ravinder) are deliberately not providing service, complaint made to Raja Reddy (Regional Manager) but no resolution.
Water overflowing and water quality issues.

Second time complaining on this forum - the company is absolutely taking customers...

We have purchased a RO+UV model of Eureka Forbes in April 2016. On Oct 28th the product developed a snag and the water stopped filtering. Since it was a day before festival holidays, we followed up a lot upon which a technician was sent to look into it. He banged the water filter tube few times and told it was a salt accumulation and went off without any further information or answering any questions.

On 3.1.16 the product...

I had lodged a complaint on 30th October and the complaint was attended only after one week that too after a reminder call. The engineer visited after the repeated complaint and said that it needs a part replacement . When he did not come the next day we called to check then he said that the part is not available. After that his phone is coming unavailable. I believe that the customer is your preference is only on paper in actuality it just...

I am using eureka forbes water filter at Kakkakurichi, 6060202, Tamilnadu. The outlet water was non stoppable even when the power was off.i tried getting service help from the place in salem where i purchased the machine.Iwas referred toRagu system maintenance, off.3/2871/1, Abirami gardens, M.G.Road, New fairlands, Salem-16.which is approximately 100 kilometers from my place, they told me to bring the machine to salem as they cant provide...