Eureka Forbes Complaints & Reviews

I am having water purifier and pcb is faulty since 35 days and my water purifer is not getting on. When we contact bellary sc they say that pcb is not recieved from bangalore. By using local mineral water my children have fell sick. No proper response either from call centre banagalore and none of the managers in bellary have rectified my faulty water purifier. I am in 3 years amc.
Kindly solve the problem at the earliest...

My Self P.M Sukumaran. Me and My wife we bought a Water Purifier called Aqua Sure on 6/02/10 because my son was said it is good will get clean water blah blah blah. Since we bought the product we paying 3500 for service contract. for the period of 2011 to 2013 (THEERTHA SERVICE)we got service which we have to call them to remind for a service. later 2013 to 2016 we renewed the service contract because we do not have any other choice, after...

At the time of booking order your representative book my Vacuum cleaner in 9990/- Rs, and taken 5000/- Rs in advanced on date 27-10-16, when our vacuum cleaner was received on date 28-10-16 the rate of our product is 10490/- . this is a case of cheating from your side. at the time of receiving order your product rate is different and when receiving Challan the rate of your product is different,
this type of your activity is not good...

My eureka forbes water purifier (model- pearl) has an AMC (No.[protected] valid from 22.06.2016 to 21.06.2018. The purifier went out of order in end of July, 2016. Since then, I made a number of complaints to the company but till date, the purifier has not been repaired. the details of complaint booking numbers are - 1.- [protected] dated 15.09.2016, 2. - [protected] dated 23.09.2016 and 3. [protected] dated 07.10.2016. I am sorry to say that...

I bought a eureka forbes magna uv water purifier from their site online(14th august 2016). Their agent told meat the time of buying I can add RO in this product later, if needed. Later several eureka forbes technician told me I can't add RO here. So I want to return this product. I have filled up their return form (on 11th sep 2016) within 30 days of buying. They have a 30 days money back policy. I have been following up with them from last...

Customer id : [protected], Very pathetic service giving by Eureka forbes, after first service done by service engineer in the month of Oct its not working properly, water flow is very low, its not filling one glass of water not even 1 hour and since 1st nov we are following up with the customer care and everyday they are fooling us saying engineer will be visited today but 6 days passed no one visited....

My Customer ID is [protected] and
Order ID is [protected]. I ordered reviva ro on 10th october from eurekaforbes.com site (online). They sent me Magna RO. When I said to replace the said it will take more than 7 days. So I decided to return the wrong product and get redund. I raised return request and fedex guys took the package from my house and delivered to modinagar eureka forbes wareouse on 24th october. I have made 10 + calls and...

Sir my customer code is [protected].i had purchased aquaguard Dr.Ro+uvmagna on 9th April 2016.it stopped working for which I made a complaint on 25th October but after several reminders ia technician visited and after three days it again stopped working. I have lodged a complaint on 3rd November but till today no one has paid a visit.we are facing an actue problem of not getting filtered water since so many days.i am daily calling the customer...

I made an online purchase of R O filter on 10th April, 2016. Vide my customer
ID is [protected]. For 20 days the product was not delivered. It was after a complaint to the Cyberabad Police and a request to the Bank to blacklist Eureka Forbes the product was delivered and installed. Now I shifted house in the same locality and requesting the customer care to reinstall at the new place for the last one month. Initially, the Bombay office...

Dear Sir/Madam,

Warm regards!!

I, Mr. Debyendu Chakraborty, with registered mobile no - [protected] and cust id - [protected], resident of c/o- sandhya medical, court more, asansol-713304.
i purchased Dr.Aquagaurd magna HD RO+ on 01.12.2015 from one of the sales person of aquagaurd sales and service center located at saradapally, asansol-713304.
The water is from bore well, and after a water test...

Dear Sir,

This is inform to you that 25th October-2016, service engineer of eureka Forbes, came to my home for second service of our water purification system with two in one compact cartridge. Within one year company suppose to give two free service. Last 4th October one year has been completed & the local distributor was called-up on 7th October for second service.

25th October the service person was came...

My customer i. d. no. [protected]: pramod kr. das, dhanbad, jharkhand:
Just after change of candles, under amc, complaint developped of"running direct water flow through m/c, m/c not working.
1st complaint lodged, vide request no. [protected], dt. 19.10.16.
Repeat reminder: daily from 20.10.16, till 26.10.16,
Each tme, got assurance that"urgent call", has been registered, with assurance for redressal, within 24...

Sir/ madam,

I have booked a wet and dry vaccum cleaner in the month of july 2016, till now i didnot received the product. I have issued a cheque on the date on 29th july and the cheque was been debited on august 17th 1399/-, and the cheque number is 008517 south india bank, and the receipt number which was been issued by you form cum receipt number is[protected] and the receipt number is 029775 it was been booked on the name...

I bought the aquaguard classic from snapdeal on 22/10/16 and registered with Aquaguard on 27/10/16 with service request no. 97366221. Till today no sign. Called local office at Porvorim who showed me newspaper report that Online warranty/ installtion is not available for online purchases. You should take this up with them otherwise your online name will be spoilt....

D/sir,
I purchased a gwpddrcmt00000 dr. aquaguard compact (invoice no.[protected] on 13.01.2016 from eureka forbes ltd. (salesperson-mr. biplob ghatak chowdhury, code[protected].
The said machine went out of order 04 times since installation. the technicians informed that the circuit board has been damaged and the same was replaced 04 times, the last time being 31.10.2016. they could not detect the actual fault.
Hence i...

The service is not good.we are very disappointed by eureka Forbes. We have purchased new aqua guard Meghan before 1week it is installed but it has some problem we are calling again and again to customer care but the answer is same we sent today they will come we are waiting from 4 days but the person is not coming. We told already if you are not come and give service take it back will take another company purify. For new only you people are...

I have renewed the AMC under contract receipt 23238952 in 2014 for 2 years. In these 2 years no servicing was done. Service person called me once and i told him to come after 6PM or on saturday but he didnt turn up. The purifier stopped working last week and now a person comes for repair and says the record shows they have serviced last year etc. He came home on Nov 2 at 6 PM while i get a message at 4.15 PM that purifier is fixed from Eureka...

My eureka forbes water purifier (Model - pearl) has an amc (No.[protected] valid from 22.06.2016 to 21.06.2018. The purifier went out of order in end of july, 2016. Since then, i made a number of complaints to the company but till date, the purifier has not been repaired. The details of complaint booking numbers are - 1.- [protected] dated 15.09.2016, 2. - [protected] dated 23.09.2016 and 3. [protected] dated 07.10.2016. I am sorry to say that...

This is regarding the Complaint against the Spare unavailability. My Water Purifier is under Service Contract, it is not working since yesterday. I have lodged the Complaint to Eureka Forbes Customer Care and lodged the Complaint, having the request no [protected] on 2nd Nov 8.48 PM, got the technician no but the allocated no was switched off. Again when I talked to Customer care then they have assured the Machine will be attended today.br...

Hi, I am Sanjay Kapoor and had lodged a complaint # [protected] on 28th Oct'16 for non functioning of my RO and inspite of my repeated reminders to customer care as well as their Service area Head, none of the technician has visited my place. Everyday I get only one reply that technician would visit today for sure... The senior executives in the company do not come online and listen to the grievance of the customer & are always busy in meetings....