Eureka Forbes Complaints & Reviews

Beware if you are planning to book eurovigil security system.

Eureka forbes (euro vigil) representative (charan shetty - [protected]) has misguided and cheated:

1) commercial:

My requirement was very clear related to number of door sensors (3), motion sensors (2), hooter (1), however the bill was raised for 3 door sensors, 2 motion sensor, and 1 hooter, though it's known that 1 door sensor and...

It's been more than 3weeks since i have filed a complaint but till date my ro has not been fixed. i been calling the concerned person but of no use. either he is not picking up the phone or making lame excuses. when amc has to be done, they r damn sweet but after that it's pathetic. this is not the first time it's happening. it even happened last year and when amc was about to get renewed, the company would call me again and again....

The subject vacuum cleaner was purchased by me on 15.05.16. Since the same started giving problem of not getting switched on, a complaint was lodged by me on 18.06.16. After lots of persuasion, Eureka Forbes sent the technician to attend the problem. Again same problem has appeared and a complaint no. [protected] dt. 21.10.16 has been lodged with Eureka Forbes. Since then I have been following up with their call centre. Every time they promise...

I had bought this useless product on 6.11.2015 from Satya Agencies, Medavakkam. I was waiting for someone to come and install the same but none came. After few months lot of issues with the purifier. Water tasted bad. I had logged around 8 calls to the customer care and they are useless and its waste of time.Please dont buy this product. Complaint no: 88684375...

I have booked installation for Aquaguard Reviva RO on 05/11/16 but yet no installation done. On calling customer care executive they provide me no. of service centre, Bhopal (Mr. Bhupendra [protected]) but after calling him he told he is not looking after Reviva RO water purifier model. Then he provided me no. of another person dealing with installation (Mr. Abhinav [protected]) and Mr. Abhinav also told that he is also not looking after installation...

I have ordered water purifier on 24 August 2016 and paid online full amount of rupees 15490.we have waited till 10 days but the company did not dileved my orders product as per the company rules the company given written about the delivery date within 7 working days . So we have complain the customer care of eureka Forbes, for few days they said the product will reach soon But after few days they said that the product is miss placed by the...

I have been requesting for installation of my new RO+UV Eureka Forbes Enhance water purifier since 2nd November 2016. I have been following it up each and every day. But whenever I contact them, they have the same response that I would be approached by the technician shortly. It's an expensive water purifier and I have no intentions to keep it if I am unable to use it. I even contacted their complaint cell, but they didn't express any concern...

I have purchased Dr. Aquaguard Magna (HD+RO+UV) (S No. [protected]) from your Center M/s Life Guard Water solution Add: BU-2, Rashmi Palace, Kamla Nagar, Agra-282004 in the month of September, 2016.

From the 10-15 days taste of the water is bad and after 1 month i feel this is the same as normal tap water. I have raise service request on 04.11.2016 and one representative has come on 05.11.2016 and inform the mamrane has...

WORST COMPANY EVER! CHEATS, TERRIBLE CUSTOMER SERVICE, FAULTY PRODUCTS! SCAMSTERS!
I bought a Dr Aquaguard Magna UV from a sales executive( customer id: [protected]), who were very prompt in taking the money and delivering the product.
This was on 17th October 2016. In 15 days the product stopped working and I called their customer care.
They sent a service ( req number[protected]) technician over who said that the adapter...

Let Us when will you guys install the product if you can't let us only install the unit from our side.
We have brought water purifier on 28oct and 30 nov we have requested for installation but today Nov8 still its not installed.
Upon calling Customer care they say we have Escalate your request
when asked to connect to some one more responsible who can take care of sending for installing they say sorry we can't do.br...

Dear Sirs,

AQUA TROUBLE

Please take note of the following details:

• Name of the customer:- Madhab Mekap
• Customer ID:- [protected]
• Model:- Reviva- RO
• Customer’s Address:- Salabega Lane, Hospital Square, Backside of Hotel Sri Rama, P.O. & Dist. PURI, Odisha, Pin- 752001
• Mobile # [protected]
• AMC- Available upto 27/05/2017

The...

Hello Team, this is sangeeta Borde, ur technician is visited on Monday 1st nov16 he replaced PCI card something bt till time m not getting water from my water purity equipment.. i called to kalpesh as well as kiran... bt... no proper response... ur support person- kalpesh is nt pickup my call. Pls resolve my issue at the earliest..
Regards,
Sangeeta...

Eureka Forbes is not able to provide service on the product under service warrenty. I have extended the water purifier service warrenty by paying extra money for 2 years which will expire post November 16. but
Eureka is not providing service now and when ever I call getting answer some one will visit but this is happening from last week.
Its look like they are cheating and company is waiting to expire the service warranty....

I am having water purifier and pcb is faulty since 35 days and my water purifer is not getting on. When we contact bellary sc they say that pcb is not recieved from bangalore. By using local mineral water my children have fell sick. No proper response either from call centre banagalore and none of the managers in bellary have rectified my faulty water purifier. I am in 3 years amc.
Kindly solve the problem at the earliest...

My Self P.M Sukumaran. Me and My wife we bought a Water Purifier called Aqua Sure on 6/02/10 because my son was said it is good will get clean water blah blah blah. Since we bought the product we paying 3500 for service contract. for the period of 2011 to 2013 (THEERTHA SERVICE)we got service which we have to call them to remind for a service. later 2013 to 2016 we renewed the service contract because we do not have any other choice, after...

At the time of booking order your representative book my Vacuum cleaner in 9990/- Rs, and taken 5000/- Rs in advanced on date 27-10-16, when our vacuum cleaner was received on date 28-10-16 the rate of our product is 10490/- . this is a case of cheating from your side. at the time of receiving order your product rate is different and when receiving Challan the rate of your product is different,
this type of your activity is not good...

My eureka forbes water purifier (model- pearl) has an AMC (No.[protected] valid from 22.06.2016 to 21.06.2018. The purifier went out of order in end of July, 2016. Since then, I made a number of complaints to the company but till date, the purifier has not been repaired. the details of complaint booking numbers are - 1.- [protected] dated 15.09.2016, 2. - [protected] dated 23.09.2016 and 3. [protected] dated 07.10.2016. I am sorry to say that...

I bought a eureka forbes magna uv water purifier from their site online(14th august 2016). Their agent told meat the time of buying I can add RO in this product later, if needed. Later several eureka forbes technician told me I can't add RO here. So I want to return this product. I have filled up their return form (on 11th sep 2016) within 30 days of buying. They have a 30 days money back policy. I have been following up with them from last...

Customer id : [protected], Very pathetic service giving by Eureka forbes, after first service done by service engineer in the month of Oct its not working properly, water flow is very low, its not filling one glass of water not even 1 hour and since 1st nov we are following up with the customer care and everyday they are fooling us saying engineer will be visited today but 6 days passed no one visited....

My Customer ID is [protected] and
Order ID is [protected]. I ordered reviva ro on 10th october from eurekaforbes.com site (online). They sent me Magna RO. When I said to replace the said it will take more than 7 days. So I decided to return the wrong product and get redund. I raised return request and fedex guys took the package from my house and delivered to modinagar eureka forbes wareouse on 24th october. I have made 10 + calls and...