IFB Industries Complaints & Reviews

Hi, I have logged complaint ti IFB on 16th Oct 2016 related non working of start button. The product is almost a month old and hardly used 5 times.

they promised may times that technician will visit, but neither some one visited nor i got the call from anyone.
I called to their tollfree no atleast 10 times and got the same commitment that technician will visit. This organisation has no value for commitment made to customer....

Sir i have complainted so many times but my complaint not solve till today for the past one month by your customer service also i have made a complaint and since 20 times i have called your toll free number he is told ok but not completed repair my washing machine. My complaint numbers [protected], [protected] and other numbers also there. So i request u sir please response my complaint and i have also called murugan, and jagan these people...

Hello its varun bansal, i am writing here to compaint against my newly bought two IFB fully machine that it is distorting our clothes too much that newly bought clothes after washing looks like too old and u can say fate hoye . We compainted about it so many times but they hadn't listened us. They are just telling us they will repair but we have got repaired our one of two machines but we r facing same problem. So that why reason i wanted...

There was problem with my washing machine, as the door was not closing even after pressing multiple times.

i have raised the request through IFB customer care, where after multiple follow up's the service center guy visited home and said that the problem is with board and the board has to be repaired, i said that the washing machine is under warranty.

he said if we purchase stabilizer from them, then they will...

We have an annual maintainence guaranty valid up to March 2017. we have been complaining since the past six months about non functioning nth time.While we get a stock reply
of sending mechanic with in 48 hours nothing happened
once or twice a man comes and says he will get some parts
but never shows his face again
I'd 411710 Neptune dish water...

Complaint ticket # [protected] booked on 24/9/ 2016 and till today...18/10/2016 issue not fixed and it is almost 1 month.
I have made endless calls to Mr Senthil on[protected]. Every time there is a new information and finally no one turns up to fix the dishwasher.
Dishwasher is under AMC which they force up each year to renew.

Horrible service from IFB and frustrating to the core....

Hello Team,

I had bought an IFB washing machine model no TL-75RCH(7.5kg) on 1st OCT2016. I have register a complaint that there is no warranty card and booklet inside the box, the person who was attending my query was so sure that it will come to your address in within next 2 days, unfortunately I have not received yet. After 5 days one guy who came for installation was shown that there no RAT MAT inside my machine and he...

Lodged a Complaint for malfunction on 12th October 2016, 1:45 PM (Ticket Reference Number [protected].

Someone visited the next day and was unable to solve the issue. Inspite of that was asking Rs. 500/- as visit fees. He said he will need to send a Senior person.

Thereafter he called back on 15th Oct afternoon stating that his senior has guided him about what to do and he is visiting us again. He did not turn...

Hii sir/mam my name is aviansh ibrought ifb washing machine in last 5th year and its warenty had finished and again for rewening warenty i paid 2400. For renewal that are not responding properly for that and thAt to i brought same company washing machine last month and it got compalint i given compalint to the district distrubutor RAVI and his phone number [protected] till now he is not responding for any complaint and giving rash answers...

I had called ifb customer service for a complaint of my washing machine not working. Fifteen days hav past and they hav till nt cared to do the work. They just keep on passing senior number's. Miss priti nor mr ritesh care to pick up call or respond to call back... Sad to be their customer... They are nt customer friendly nor they emphasis with their customers... Sad and bad company...

I live in Sector 61, Noida and own IFB washing machine Model AW 6501W and has contracted AMC with IFB Ind. Ltd. vide Sr. no 400544 (Invoice no. 241516/ 19293 dtd. 29.3.16). May machine is out of order since 1.10.16. I lodged a complaint on 1.10.16 (don't remember ticket no.). A man from IFB turned up on 5.10.16 but he came with Wrong spare part. Since last 11 days I am frantically calling IFB customer care, but there is no response. They...

I am kishore kumar from Chittoor. here IFB technicians are very lazy. couple of weeks ago i gave a complaint and no. [protected]. on that day IFB tech is came and saw and he don't know the problem and he said 'sir i want to meet my senior tech and I'll call you back sir'. that's it. I'm waiting for a call from IFB tech. again I logged a complaint today. IFB people says I'll take new complaint and send a senior tech to your home. my second...

Dear Sir
I have registered a complaint with you before a month and it is still not resolved . The customer service from your side is very very poor! In order to take an AMC, your staff were polite and kind but after that they have not even contacted us for a courtesy. Please provide qualified staff to resolve the issue at the earliest. I have hereby attached the copy of the AMC
IFB service contact #: Mr. GowriShankar[protected]br...

Dear Sir,
I am customer of IFB top load Washing Machine bough t in july 2015 . I have registered many coplaints since april 2016 on drum speed issue, and it is being assigned to vishaka enterprises and none of them has been attending my request properly, After several follow-ups, finally the IFB service man came in september and check the machine problems, they told us to replace the main motor and for identfying the problems he dismantle...

I have sent following e-mail, IFB but received failure notice. Why? I want to know whether the email id([protected]@ifbglobal.com) is fake. mentioned on IFB packing iof fake.

ashok gawande
6:34 AM (13 hours ago)

to ifbcrm, customerservic
Dear madam/sir,
I received IFB washing M/c model-EVA ACQUA VX LDT, VQ53019, on 14.10.2016 at about 1630hrs. The m/c was e-purchased through Flipkart,...

My IFB washing machine belt broke and the spare is not available in the open market. They demand heavy price and repair charges. I repent that I have bought IFB Washing Machine.

Their AMC is a big extortion contract. If you take the AMC, they will somehow charge you for the spares one way or another.

Do not buy IFB Washing machine, maintaining it is not worth it....

I had bought an IFB machine in July 2016. The guy who came for installation was shown the scratch on the top and he told us to register the complaint and it will be changed. .i registered the complaint but to my surprise I just got an SMS saying : my complaint has been attended and closed. I immediately sent an SMS saying that nothing has been done. No one came . Again I complaint that the frame on which machine is kept needs to be tightened...

I dropped a mail to [protected]@ifbglobal.com but there is no response in the mail as well. The below mail is my request. Kindly do the needful

Hi Team,

We are using Executive Elite washing machine for more than a year. We have been receiving so much problem.

One of the executive from IFB came and told us to cover AMC. They told most of the AMC products will be cover under AMC

So...

Complaint no. [protected], dated 12oct16, was assured contact from local service centre within 24 hrs, after trying full day on 13oct16 was unable to get in touch with service centre in pune, nobody answered the calls, finally got through today i. E. 14oct16 and was informed they cannot attend due to technician busy with demo calls. It is disappointing to see that ifb only cares about new customers and totally ignores problems of existing...

My dishwasher was repaired after 1 and 1/2 month of repeated complaints and just after 2 days its again not working...sometimes error 5 occurs and now machine is water logged. Waste water is accumulating in machine..i m fedup of this machine...already registered complaint on toll free and without resolving the problem getting the message that complaint is resolved...once mechanic came but did nothing...saying ki use kuch samajh nahi aa raha...complaint...