IFB Industries Complaints & Reviews

My IFB washing machine is showing E4 error for the last four months. Despite a number of complaints nothing has been fruitful and the machine is stopping after rinse at around eight-minutes before the water comes from the outlet pipe. The drum is also making a lot of noise while rotating. Please look into the issue and make this company people to address it without any hassles. My latest complaint number is [protected]...

Disgusted with the services of your team especially the service centre and technicians
My dishwasher stopped working on 11/9/2016
Complaint on 12/[protected]
Till 15th no show of complaint being attended . After following up with mr. Gaurav and mr. Siddiqui in Lucknow- it was attended to.
The technicians came checked the machine and come after 3-4 days with a wrong part .
On 23rd (10days) the machine...

I ordered IFB Senorita Aqua VX Front-loading Washing Machine (6.5 Kg, White) from Nagpur city based retailer Roopam Electonics, 6, Medical Square, Medical Chowk dated 11 October 2016.
The problem started from the very First day when Installation Guy came and instructed us its working.The guy left after starting a 30 minute wash.But the machine neither washes the cloth properly nor dries the clothing.
Even after the whole 15...

Sir
I Rajni Vasisht had complained about my faulty microwave oven (complaint no.[protected] on 8th October. The concerned person came on the same day and opened up the microwave and told us that he will come back in 2 or 3 days. Also he was constantly pressurizing us to get EMI done for it. It has been almost 20 days(as of 26th October) since then and even after several calls and complaints on your customer care number, the person hasn't...

This has happened third time that without attending the problem and when the complaint becomes old, on some pre-text compliant is closed by ifb.

My recent complaint (ticket no.[protected] is 20 days old. technicians have visited thrice (including today), still the issue remains unresolved. customercare today gave me surprise that complaint against this ticket is already closed. (i had responded negative thru sms when i was notified...

Sir,

I am not happy to send this mail. We are highly disappointed with your very worst service. I am madhavi from karur dist.in tamil nadu.

Past one month i was tried to reach your people to sort out the issue on our washing machine senorita vx 6kg 800rpm.

Regarding this last september i was speck to your local service peeson in karur his name mr. Praveen his no. [protected]. He came to our home...

Date of incident - 24th october 2016
Ticket no - [protected]

Technician who came to replace bearing of the washing machine was rude and lacked expertise. There are several issues related to this service.

1. Technician during disassembly of the machine damaged the front flap and did a quick fix when i complained and left. The machine is now leaking.
2. While fixing the new bearing, he hammered the...

The authorised service agent, Dhandeep Enterprises having its office at Manav Mandir, CHS, Flat No6, 1st floor, Ram Murti Road, Near Nila Paranjape Eye Clinic, Thane-400601, has cheated the customers and us with hafty amounts with the reasoning that the motor or Card has to be changed and forced us to have an AMC for 2yrs from 8.20.2016.

The washing Machine is down due to heavy jerking and vibrations and the agent was informed...

I had paid rs 3800/- on 23.10.2015 for amc of my washing machine. Your clerk was after me like a hawk for payment calling me morning evening, saying they will do quarterly service.

After that, not one person has turned up for one year. Doesn't it amount to taking the customer for a ride? What happened to my 3800/-?

So sorry your company speaks of quality in service is very poor and deficient in service.
You...

I had purchased this washing machine (Elena Steam 6Kg with 4 Year warranty) on 08/09/2013. From the beginning on wards, it was generating abnormal vibrations and IFB told me it is normal. Now it is not working at all, and they (IFB) says its the drum issue and they need 1 month of time to repair it. And also they need Rs - 500/- for the transportation. So what should i do during this 1 moth time ? Should I buy a new washing machine for that...

Given 3 times complaint regarding my washing M/C with high vibration and stops rotation of drum.
1st complaint on 26th Sep, 2016, with complaint No. [protected], and been told by service technician that is due to power fluctuations without opening or checking M/C and no job order prepared

2nd complaint on 26th Sep, 2016, with complaint No. [protected], and been told by service technician that is due to high wash load without...

Complaint no. 18578668 registered on 15.10.16 for IFB Washing machine which is under AMC. Two engineers visited but they promise to.come later but never.come back.The moment they hear the product is under AMC they find some excuse and leave. Even their call center executive agreed that they don't provide good service for AMC. Engineer came yesterday and told circuit board is required to be changed, as soon as he heard machine is under AMC...

The authorised service agent at Selaiyur, M/s Vishaka enterprises is the biggest cheat.

My IFB washing machine started leaking and i was directed by the tollfree telephone call centre to contact Vishaka Enterprises, the authorised service centre in my area.

A Technician showed up promptly and after checking stated that the Drum is leaking and needs replacement and advised me to register for AMC (Annual Maintenance)...

We called IFB for a casual service. They sent a technician, he opened everything said that some filter is blocked and he tried opening it with a screwdriver (he is not caring tools useful to open that) he made the hole in which that filter fits big and the new filter is not fitting. he says that a new set should be fitted and it costs 1700/- including his fee. He went saying that and now he is not available([protected]) when I called IFB again...

Ifb washing machine's pipe & adapter has some issues, we are continuously trying to get in touch with the customer care and the dealers to whom you have given the responsibility to solve our issues, i really feel sad to inform that dont have any sense to talk to a female, also i dont find them capable enough to handle the query, also the mtnl & bsnl number provided the ifb is always busy, i really need someone sensible to fix up the issue...

Hello,

My washing machine does not work for more than 2 months now.

I gave 3 complaints and no one rectifies the problem

Ticket numbers:
[protected]
[protected]
[protected]

The support guy from ifb tricked me into paying 4000+ rupees as amc fees and no one comes and rectifies at the washing machine. He never told me that he belongs to a franchise, all he told...

I am using angular washing machine (6.5 kg) for past 5 yrs.
From the beginning i had a complaint with this machine. because it is a rare model. on purchase you could have to give any suggestion that it is rare model so you can't get any spares for this machine. it's worth of rs. 30, 000. now this machine have not working at all.

Respected sir

I need solution for this problem.

Please help...

Dear sir,
My customer id is 1672157 sure you will have the logs of the last three months. Quite an experience to know that some great monopolistic companies have their customers by their necks the staff just keep aside the phone trying to play the technical snag stuff and await your patience gives way. The ploy being you contact the next guy he reads out the same protocol he wont transfer you to a higher up or the same person you...

Sir/Maam,

I have purchased IFB microwave oven from Amazon this october . I have filed request for demo person / Technician for guiding me as how to operate IFB microwave oven on 11Th october. Since then i keep on following my request up, but none of your customer care employee solving my problem. They say they have updated their data and technician will come next day . But no one has visited my house till date . Please help!br...

Dear Sir/Madam,
I have registered a service request for my IFB washing machine on 1st of October, 2016. I have done AMC and despite several reminders to the customer care and local office no one has still visited to my house. I have got the complint number which is 18499174, but till today no service man has ever visited to my house. I feel very much cheated and disgusted about the service of IFB. Please do the needful.
Sincerely,...